Customer Reviews for U-Haul Moving & Storage at Lincoln Park

1 240 évaluations

2809 North Ave   Grand Junction, CO 81501

(970) 241-3052

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(970) 241-3052

2809 North Ave
Grand Junction, CO 81501

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie R.  |  Premières impressions 
Évaluation :
4

I got 4,2 mpg and that is subpar

THOMAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaye B. 
Évaluation :
2

The facility is not secure for an after hours drop-off. We had to leave the 48 moving blankets and two dollies in the back of the unlocked truck.

Rodney G. 
Évaluation :
5

This was the easiest moving experience I've ever had. Everyone was so friendly and easy going. Uhaul did wonderful and I will definitely be using them again.

Mckenzie N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth M. 
Évaluation :
5

Excellent service à la clientèle.

ALEJANDRO G. 
Évaluation :
5

Great experience. Just keep doing what you are doing.

Lowell G. 
Évaluation :
5

good service and equipment

William P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keelia B.  |  Premières impressions 
Évaluation :
5

The owner was their and he helped me out. I needed to rent a ubox at the last minute and accommodated my needs. So helpful. I am so lucky and blessed.

Iyauna D. 
Évaluation :
5

Very helpful and friendly.

Joseph G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kay C. 
Évaluation :
5

I had an emergency and returned it late i left s nite for them

MICHELLE K. 
Évaluation :
5

The truck was mostly clean except for inside the cab, there was coffee/soda stains all over the dash near the radio and all over near the cup holders. The woman that worked at the Uhaul in Junction though was wonderful, I believe her name was Farrah.

jake W. 
Évaluation :
5

Thank you. I will be recommending this facility.

Susan C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM L. 
Évaluation :
1

Stop lying to your customers. Fill up your equipment

Joseph T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

francisco m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS A. 
Évaluation :
5

Great service

ANDREW M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER P. 
Évaluation :
5

Great place! This facility is clean and has adequate rolling carts. The garage bays are useful for unloading large trucks and or trailers.

Suzanne G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

charles f.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

antoinette m.  |  Expérience générale 
Évaluation :
1

The owner/manager was deceptive and nasty. Also, he was unaccommodating when I complained about not being notified in advance of picking up the equipment that I would need an "alternate contact." I booked a moving crew so any delay in picking up my equipment was problematic. He just turned his back and walked away.

Michael B. 
Évaluation :
4

Truck needed a bit of maintenance... drivers door was difficult to close, and a couple other minor issues. But nothing serious. Everything else was good.

Jacob F. 
Évaluation :
5

Rien

DEREK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian S.  |  Expérience générale 
Évaluation :
4

Great customer service!

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raymond k.  |  Expérience générale 
Évaluation :
2

It started raining when picked up... immediately upon leaving the wipers were scraping glass and not remove rain. Next day the rear tire on transport trailer went flat and it was noted the tire was worn down to wear bar. Roadside assistance also replace left rear tire as it was also near failure. Truck ran rough ...but did complete trip.

DARYL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna S.  |  Expérience générale 
Évaluation :
5

Great people super job,out of my way but I will use them again the lady was excellent

JAMES HOWARD M. 
Évaluation :
5

Everyone was very helpful and courteous very good experience!

KIMBERLEY D. 
Évaluation :
4

We had an issue with incorrect billing that took over a month to correct. The check was for 3 months but the receipt sent to my phone was for only one month. The check took over a month to be processed.

marie f.  |  Expérience générale 
Évaluation :
1

Did not provide the truck I reserved 2 months in advance, long wait to check in and out, long wait to connect by telephone, very unsatisfactory.

Eduardo D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deb S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KRISTINA P. 
Évaluation :
3

Person who hooked up the trailer and who returned it was fantastic. Person who checked me in was very obviously sick and nonstop coughing every direction sometimes into her hand. Very surprised she was allowed to work and especially indoors with customers!

TIMOTHY G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jake S. 
Évaluation :
5

We will definitely use you again for when our daughter moves back home for summer break. It was such a relief to not have to bring ALL her stuff home!

Kristin H.  |  Expérience générale 
Évaluation :
5

Very helpful, last minute need on my part. Nice staff and facilities

Diane S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

fernando r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sydney B. 
Évaluation :
4

Long lines for pickup and return are a real bummer

VANCE Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Theron S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri L.  |  Expérience générale 
Évaluation :
2

Poor signage. Apparently I was supposed to pull up to a certain space in a very large parking lot. I did not know this. A u-haul rep watched me go into the store to find someone, then watched me walk around trying to find a rep in the parking lot. Finally, I approached a truck with someone in it, only to find that it was the person that was supposed to check me in. The representative should have approached me, instead of me having to find him.

Jerry P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anna D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W.  |  Expérience générale 
Évaluation :
3

The only issues I had Was TheSpin Nut on the tongue of the 4X8 trailer I Rented Didn't Stay Tight As It Should Of, So I think You Should Step it Up On Your Maintinence Program Okay???

MICHAEL M. 
Évaluation :
5

The facility was clean & nice and the customer service is great!

TRACI H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa G. 
Évaluation :
5

Nothing , Truck was available when promised ran awesome, returned it later that night was met and greeted and checked out and received my receipt. All in good time thank you .

Jack M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin B. 
Évaluation :
4

The equipment return area said to wait in car, but no one came out. I went inside and waited in line but then went back outside to find someone in the ‘garage' area to help. They were also surprised that no one came out to check-in my equipment. Not a big deal at all, just something to note!

CALEB F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamee N. 
Évaluation :
5

Very helpful and friendly. got me discounted and on my way.

Richard G. 
Évaluation :
5

Well I think your spot on!

George S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gustavo P. 
Évaluation :
5

I had a truck & storage unit reserved for Wednesday, but my stuff was put out on a lawn on Monday! Thank GOD Uhaul had inventory for both the truck and the unit on Monday. The guy who helped me was sensitive to my ridiculous situation and got me hooked up with everything I needed. He made sure I understood all the relevant info, even though I was basically sobbing like a fool. You guys saved me and my expensive furniture! Merci.

Sarah M.  |  Premières impressions 
Évaluation :
5

The only thing negative was the reservation team. The call center was less than stellar. I know Covid has made hiring good help difficult, that just means more training needed.

MALCOLM M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WALDEMAR B. 
Évaluation :
5

All three of my interactions for reserving and using a U-Haul Truck and Storage Facility were great. The staff was very friendly and knowledgeable. I would use them again (but I'm hopefully not moving again for a while!).

ERIN H.  |  Expérience générale 
Évaluation :
3

Be more explicit about the gas refill. We Refilled the tank but they would not give us a refund. current policy is unsafe and totally detrimental to customer. We put 40 $of extra gas in with no refund policy I will not be using U-Haul anymore.

BENNIE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
5

Fast and courteous service great experience!

Samuel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES LEWIS A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Takahiro T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

TAKAHIRO T. 
Évaluation :
3

Tried to extend the rental the rep was rude and was questioning my card used to reserve the rental I went to different location to rent a different truck new location was better with customer service and explained and took time with me on rental of new truck

KAROL A. 
Évaluation :
5

Drop off was easy and they gave me credit for the dozen pads I didn't get. Super friendly and gave me a receipt that I needed.

PAIGE D. 
Évaluation :
5

This was a great choice to go with, I needed both truck and storage and they happened to have first month rent free with the use of the truck. Made this way cheaper and more efficient in my move. Thanks to everyone there.

Mark V.  |  Premières impressions 
Évaluation :
5

Easy and fast drop off. Everyone was very helpful and friendly

Thomas S. 
Évaluation :
5

It was a good unit, very secure and an easy location to access. The only thing I would say is that I would like to be able to access my unit 24 hours a day. That's probably the only thing I would ask. Otherwise everything was fine.

John T.  |  Expérience générale 
Évaluation :
5

Thank you for helping with my move!

LEAH B.  |  Expérience générale 
Évaluation :
5

Basil, Misty, and all of the rest of the crew were incredible to work with! Very clean and professional facility! Will definitely be my go-to storage facility in the future.

Steve C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike B. 
Évaluation :
5

Had great counter help, great communication while I was in the storage area via the intercom. Very clean and I like the drive in loading docks.

LAURA C.  |  Premières impressions 
Évaluation :
4

They forgot to put on Auto Pay. There system was down when I rented the unit in May and they took my information but charged me a late charge in June because they didn’t input Auto Pay when there system came back up

Marvin M.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly staff. Great operation overall. We'll be back if we need storage again. Well done!

KIRK D.  |  Expérience générale 
Évaluation :
5

Efficient

Bob B. 
Évaluation :
5

Wholly accommodating. Fantastic crew.

Jonathan F. 
Évaluation :
5

Farrah was great to work with and got us taken care of right away.

Felicia L. 
Évaluation :
5

This was unfortunately a wasted rental. So 50 $down the tubes and 2 hours of wasted drive time. Rented a 6' trailer online, however, the opening at the back of the ramp is only 5'8” - what I needed to carry was 5'10” - that would be good to inform people booking online of in advance in an obvious format, it would have saved a lot of time and frustration.

BRIAN K. 
Évaluation :
4

Battery died and neeed to jump it to take back to UHaul. Told them at checkout.

KYLE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bobby h.  |  Expérience générale 
Évaluation :
5

AOK

Richard O.  |  Online Move In 
Évaluation :
3

I had way more pads than I needed but it wasn't a problem. Driver was friendly and helpful and on time.

Annemarie Z. 
Évaluation :
3

Still waiting for my money back for my deposit I moved out a month early and paid a month early

jamie f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOY V. 
Évaluation :
5

Aucun

Lorenzo A.  |  Premières impressions 
Évaluation :
4

Had to disconnect car trailer myself. I didn't install it and I needed help. When assigned storage space I had to find it myself.

STEVEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert E.  |  Expérience générale 
Évaluation :
4

Computer slow down was a bit frustrating at the initial pick up time. It was a bit inconvenient to have the bathroom out of order after a long day of moving when I dropped off the vehicle. Over sensitive flat tire sensor was initially nerve wracking. Luckily I asked about it before I left so that I knew that it was likely to go on & off during the day. The staff was helpful & pleasant.

Rose W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John T.  |  Premières impressions 
Évaluation :
3

My drop off location was supposed to be changed. I was told it was after I waited on hold for 30 minutes to change it. We got to the drop off location and they had no record of the trailer. The lady I called didn't even know I had a trailer currently. We were able to make it work, but it was inconvenient and can't imagine how people would feel that couldn't afford to make the changes work

DALE P. 
Évaluation :
5

Moving for retired individuals is not the easiest especially when friends have not been established that well in an unfamiliar area. With several knee operations and back problem for myself and unusual hot summertime it drained us down to almost to medical help. Thanks for your excellent hospitality you gave us to cheer us somewhat during our rough endeavor to get this move to be completed with success.

Harry P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TRAVIS P. 
Évaluation :
5

Jake was very polite, friendly and efficient.

DAWN S. 
Évaluation :
5

Jake is knowledgeable & super helpful - very thorough! Merci.

Nita C.  |  Premières impressions 
Évaluation :
5

Everyone was helpful & friendly. Jake was great when he checked me in at the end of the day. Merci.

Paula J. 
Évaluation :
5

Basil and his team are professional and super helpful! Thank you Farrah and team!

Nita C.  |  Expérience générale 
Évaluation :
5

Great customer service all the way around! Merci.

NITA C. 
Évaluation :
1

When checking out to pick up the truck there was NOT ONE mention of gas or if we had to fill the truck up when we brought it back. I thought that was the point of charging for the mileage. I used an 1/8 of a tank of gas and was charged 10 $. RIDICULOUS!! IF I HAD KNOWN I WOULD HAVE STOPPED FOR GAS. So unprofessional. They're just in it to rob people.

CHARLOTTE A. 
Évaluation :
4

Hire more people, employees seemed stressed. Yet, they were all very nice!!

CHERYLL A. 
Évaluation :
3

Your truck share 24/7 service did not work. I had to wait 45 minutes for the store to open.f

JOSEPH S. 
Évaluation :
3

If your 24/7 reserve online check in isn't working at a location that needs to be specified. I showed up at 7:30 am today ready but my truck wasn't there ready nor was the check in letting me get things taken care of. A worker forgot to get my truck ready the night before. Moving day is already stressful enough but to have to wait an hour and half to move anything big is ridiculous.

KELSON K. 
Évaluation :
5

Clean , Safe storage.

William F.  |  Premières impressions 
Évaluation :
5

The vehicle was clean , A customer has no way of knowing if it is well Maintained. Unless you start putting a check list sheet in the vehicle that the maintenance crew sign off on.

gargle B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patti h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher E. 
Évaluation :
4

Your online set up was a bit difficult and confusing so I went into the facility. Staff was super helpful and professional !!!!

christa l.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RYAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise R. 
Évaluation :
5

The windshield, the windows and the mirrors were dirty and I had to clean them. It would have been better if the gas tank was full instead of half full which makes it difficult to bring back at the correct level.

Dennis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen J. 
Évaluation :
5

All around given the circumstances of why I needed the storage unit... the staff from the front office , to the ladies cleaning the units was an all around pleasant experience. If I ever need a storage unit from here on out I will hands down be going back to this U-Haul thank you so much for everything you guys are awesome

Jessica W.  |  Expérience générale 
Évaluation :
1

The entire management needs improvement there's definitely some scammy stuff going on at this location. I registered for a nonspecific drop off but they changed our contract 20 minutes after we left without my knowledge (THATS ILLEGAL) and made it to where we had to drop it off in kittredge Colorado. They said we would have to pay extra to change our drop off location because somebody else had already requested the truck to be picked up after our drop off. I fail to see how that is our responsibility or our problem considering kittredge was 40 minutes out of our way. Lisa did offer us an extra hundred miles off but that does not pay for the gas in the U-Haul nor does it pay for the gas in our other vehicle or for the inconvenience. She refused to be compliant with us until my boyfriend admitted to wanting to make a formal complaint to U-Haul itself. It Is extremely unprofessional rude. She also lied about not doing unknown drop-offs anymore and stated that there was no way for us to have an unknown drop off location without having a flat pay rate which is a lie considering I had already paid for the U-Haul per my contract that stated an unknown drop off. Her mployer who helped reserve the U-Haul even gave me the number to call to schedule a drop off location after we knew where we were going to be. This was unacceptable I would recommend closing the grand junction U-Haul down or finding a new owners. Considering Lisa's name tag said she was the owner she is obviously not running it to U-Haul standards. I have used U-Haul multiple times and never once ran into any problems like this. Even after we dropped off the U-Haul at the jewel location in Golden Colorado, the gentleman who helped us with our drop off even stated that our experience with the Grand junction U-Haul was uncommon and unacceptable. Is it further note Lisa even tried to guilt Trip me and say "how would you feel if it was you who I had to call and cancel because the truck was never dropped off" being as it would be no different if I extended my U-Haul usage I don't see how somebody else not getting the truck is also my problem. I do feel for the inconvenience on those people however it was an entirely the Grand junction locations fault for changing my contract illegally 20 minutes after I left the location. I also know that it was changed 20 minutes after because we called customer service to complain to see if they could help us change the drop off location since Lisa was not being compliant and he asked what time did we sign the contract I told him 10:48 a.m. and he said it was changed 20 minutes later. I am still furious about the situation, the lack of customer service and the LEGAL activity that occurred. And to anyone who actually reads this review I sincerely hope you consider driving the extra 20 to 40 minutes to another location to save yourself the stress.

Katana M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sue M. 
Évaluation :
1

My experience at this location was terrible. They didn't have the auto transport that I reserved. I had to drive the 26' truck to a difference location to pick up the AT and then drive back to the original location to load my car. The new location found out that the original location had cancelled my AT reservation. It took almost 2 hours for them to fix the situation. I had a 9 hour drive ahead of me and since I left 2 hours later than expected, I arrived after dark.

CHAD S. 
Évaluation :
4

Truck had faulty Tpms monitor and had less gas then indicated.

Vance Y. 
Évaluation :
5

The staff at this location are absolutely top notch!! Very friendly, professional and took care of my needs. Thank you very much .

marc B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donald W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

autumn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold M.  |  Premières impressions 
Évaluation :
3

nice facility, staff a little preoccupied with other customers on phone sometimes but helpful when could, the truck itself had the emergency brake hanging when we got it and we had no instructions on how to drive it from the people who rented it. in the future, instructions and assistance checking things in would've been more helpful

LAURA T. 
Évaluation :
4

h e person handling my transaction was a little out of it it seemed.

James S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

anthony G. 
Évaluation :
3

They made a mistake and sent my u-box to the wring place but they did delivers eventually to the correct address.

Leeann W. 
Évaluation :
2

Nice place for storage. Will not recommend to use their trucks

sallie p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE F. 
Évaluation :
5

Mostly used the app but employees did check to make sure we had everything we needed.

Tina W. 
Évaluation :
5

The staff at this uhaul location are the absolute best! Thanks

Marc B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mackenzie F.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

chelsea r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ayriana w.  |  Expérience générale 
Évaluation :
5

Very helpful nice staff.

Bonnie B.  |  Expérience générale 
Évaluation :
5

Service and staff were amazing I if I ever need a storage unit again I know where I'm going

Christopher C.  |  Expérience générale 
Évaluation :
5

Sarah was very friendly and helpful along with another guy- sorry don't know his name. I had never moved using uhaul before but it was easy to arrange online and the staff were very accommodating. I will be using uhaul for my next move to my permanent place next month.

Tamson R.  |  Premières impressions 
Évaluation :
3

As a young female I felt pretty safe but there were times where the movement sensor lights would not come on and that was frightening.

Kelly O.  |  Expérience générale 
Évaluation :
5

The price is a bit steep, but otherwise it’s a great place to store your stuff.

Brandy B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lisa p.  |  Premières impressions 
Évaluation :
5

The female employee was AWESOME! She helped me very quickly, was extremely friendly and very professional. Thanks so muc

Marc B.  |  Premières impressions 
Évaluation :
5

Misty was very helpful!

Tanya R.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana B.  |  Expérience générale 
Évaluation :
5

Great facility. I will definitely use them again if i need a storage unit again

Candace S.  |  Expérience générale 
Évaluation :
5

None at this time.

Anli L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRIS K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAH L W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cindy t.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marjorie g.  |  Expérience générale 
Évaluation :
5

Excellent

Mark b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENEE H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John T.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LEAH B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSS L.  |  Premières impressions 
Évaluation :
4

Only reason for not getting an excellent is because of the lack of staff to help with up front check in and check out.

David S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SKYLER S.  |  Premières impressions 
Évaluation :
5

Great service, no complaints at all

Guy L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly S.  |  Expérience générale 
Évaluation :
5

My over all experience at U-Haul Moving & Storage At Lincoln Park was outstanding and the staff were very polite, professional and helpful.

Carl C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandi F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R.  |  Premières impressions 
Évaluation :
5

Our top priority was having climate control for art and photographs and some electronics but would highly suggest this storage for anything. They have a clean facility and pest control to help keep it that way. Carts are at the door to help move items in and out. Staff was super helpful at the time of rental and checkout. Never needed them any other time. Security seems to be top notch. We had no issues.

Annette D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ayriana w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debbie c.  |  Premières impressions 
Évaluation :
5

I do have a situation though. My van was under the garage door that is suppose to stay open when you are unloading. but I saw it go down onto my van to where my dish satellite was. It left a mark. I don't hv it hooked up now and I don't know if it damaged it. It was on camera and seen my staff. When I asked the staff at arond 7 pm they said there was nothing on file about it. I was also told by staff via phone when I reserved the storage that I would receive a 10 by 20 storage that I could drive up to and just care my boxes into. I was also told at the beginning that my truck was 19,6 from back to front not including the cab over which made my move very hard. I had to leave some of my stuff behind. When I tried to switch trucks to a 26' kJ in Prescott told me I would hv to pay for both trucks in order to make that happen. I did reserve a 26' the night before but kJ told me when I came in the next morning that he didn't hv one. When I told him I had reserved one then he said it was broke. He told me to rent a trailer which was supposed to make the space the same as a 26'. All the staff were nice through the process except for kJ.. The last time I used you. I turned my rental in early and they gave me some of my fee back. This time they told me they don't do that with debt only cash. I also left my charger for my ph in the cab. I will call the storage to see if they put it away for me. Thank you, Morgan Dillard

MORGAN D.  |  Premières impressions 
Évaluation :
4

Just started using a storage unit so not rating at 5 stars yet until have more experience. The help at the front desk was excellent.

Chris P.  |  Premières impressions 
Évaluation :
5

I was impressed with everything about your facility. The staff was very responsive and helpful and friendly. I was also very pleased with the inside storage facility and feel very comfortable storing there. Merci!

CARI H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sue G.  |  Premières impressions 
Évaluation :
5

This is the best storage facility we have done business with. The place is clean and secure. All staff we dealt with at this facility are the best. Friendly, very professional and informative. For future storage needs, we intend to make this the facility of choice.

David G.  |  Expérience générale 
Évaluation :
5

Please remove the snow/ice in front of the access to the indoor storage units. It is very tricky to load/unload when you are sliding around on the ice.

elizabeth a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy C.  |  Expérience générale 
Évaluation :
5

The staff and store were great in Colorado. But in Coos Bay where I picked up my trailer, was the worst service ever.

Bobby P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy W.  |  Expérience générale 
Évaluation :
5

Over the decades I have used U-Haul numerous times. This particular facility is absolutely the BEST!! The entire property is organized and well maintained, and improving weekly, as the curbs, and landscaping are being finished up. Once inside, you will see that it is clean, very well set up, and you are immediately welcomed by a U-Haul employee. The service is amazing; very thorough, and everything is gone over with you, and explained in concise detail. Thank you for being such an outstanding professional, and demonstrating real customer service.

ANDREA T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK S.  |  Expérience générale 
Évaluation :
5

Quick and easy process, very helpful staff!

Alex T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA T.  |  Premières impressions 
Évaluation :
5

We should have waited. We are a non-profit and had some struggles and were unable to use it at the time. We should have waited to get it.

Centro D.  |  Expérience générale 
Évaluation :
5

Highly recommend this UHAUL for storage & rentals. The team at this facility is wonderful! Couldn't be more helpful, friendly and knowledgeable. Thank you Misty, Basil and Farah!

Nita C.  |  Expérience générale 
Évaluation :
5

I would tell people about you all and it was very clean and friendly people

connie s.  |  Expérience générale 
Évaluation :
4

The entrance to the storage really needs attention to abandon clutter and dirty carpets.

marjorie g.  |  Premières impressions 
Évaluation :
1

I reserved a drive up unit. I received an email confirming a drive up unit. Once I arrived to unload, I was informed I wasn't going to get a drive up unit, because they were planting trees!!!! We had a house full of furniture and had to unload and walk down 3 hallways to get to our unit. There were no mattress carts around! We were totally annoyed!!!!

janna h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joy l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alan E.  |  Premières impressions 
Évaluation :
5

Best uhaul place in the world

connie s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAMORIAL TROY D.  |  Premières impressions 
Évaluation :
4

Thank you. The gentleman checking in my truck was very respectful and thorough. Glitch with 2nd staff member insisting I pay for drape pads I had already paid for in Sacramento. All ok. Great and convenient yes!

Toni A.  |  Premières impressions 
Évaluation :
5

The Uhaul staff was great. Pleasure to work with.

Terry L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William E M.  |  Premières impressions 
Évaluation :
5

The employee's were top notched,how about corporate heads, leaders, please take care of the people at the bottom of your business, they are on the front lines and doing a good job at this location, mr. Barker

JOHN B.  |  Premières impressions 
Évaluation :
5

Great and friendly help

Robert H.  |  Premières impressions 
Évaluation :
5

Amy and all the other staff were so friendly and helpful. The facility is just what we need and so well maintained and secure.

Cheryl M.  |  Premières impressions 
Évaluation :
5

The young man who helped us was very helpful and very professional.

russell h.  |  Premières impressions 
Évaluation :
4

Friendly and helpful.

diana d.  |  Premières impressions 
Évaluation :
5

Friendly, professional and helpful.

Jerry E B.  |  Premières impressions 
Évaluation :
5

Very quick, great job.

robert l.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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