Le client n'a pas laissé de commentaire.Isaias T.
Customer Reviews for U-Haul Moving & Storage at Michigan Rd
Pour nous contacter
Indianapolis, IN 46228
(N Of Kessler and close to 60th St, across from Dollar General)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2023: 9h00 am à 1h00 pm
- 12/25/2023: Fermé
- 1/1/2024: 9h00 am à 7h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.sehseh M.
Le client n'a pas laissé de commentaire.Frank C.
Le client n'a pas laissé de commentaire.Nathan P.
Seamless online reservationsAlfred W.
The truck self check-in/check-out process needs work. It errored both picking up the trucking and infuriatingly so at drop off at 2:30 am. The rest was okay. People were helpful when I needed their help because the app failed.Jason S.
Le client n'a pas laissé de commentaire.Lannie S.
Be a little quicker.Jeneane L.
Le client n'a pas laissé de commentaire.ORVILLE G.
Le client n'a pas laissé de commentaire.JAVIER J.
Yes, the process to return the truck was seamless, even though we arrived 30mins before close. Staff was quick to check-in the truck and get us on our way. Definitely appreciate the 6014 Michigan Rd Indy location!Katrina P.
Le client n'a pas laissé de commentaire.Glenna V.
Great service,very friendly and courteous.Wayne H.
Le client n'a pas laissé de commentaire.Andrew L.
Efficient customer service.cindy M.
Very pleased!!!!Cyrece S.
easy drop offJason N.
I DID NOT DROP OFF AT THIS LOCATIONJOYE M.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Rodney B.
Le client n'a pas laissé de commentaire.Leonard F.
No complaints. Truck was perfect.Karen D.
Very friendly and helpfulNicole G.
Le client n'a pas laissé de commentaire.Emily J.
self check in process was awful and took way too much time. We lost 30 minutes of the rental period just picking up the truck. tried to return thru the app and it would not work at all. truck smelled like cigarette smokeKerry S.
The customer service Rep was very helpful. Merci.Vamsi J.
The truck drove unbalancedAlice A.
Le client n'a pas laissé de commentaire.Daniel F.
Never received a paper or digital receipt for return so hopefully it's been cleared in to the uhaul system.Lyle D.
Le client n'a pas laissé de commentaire.Dana Lynn M.
Everyone was friendly and helpful. Only issue was I didn't pay attention to the fuel hand being under 1/4 and I had to put more gas in than I used.MIKEL D.
Very friendly, super helpful, staff that made this very easy..Andrew T.
Le client n'a pas laissé de commentaire.Angel H.
The representative they get you in and get you out and they willing to help youMarvin M.
Guys were really friendly and very helpful. Got me up and running in no time. Would recommend this location.NEMANJA O.
I dropped the rented trailer off and there was no one available to check me in and I was told to drop the trailer myself in the back by the rest of the trailers which I did. They told me they would get to it and send me an email later. So far I have not received any email acknowledging that I dropped it offMichael R.
Le client n'a pas laissé de commentaire.Cleetus N.
Le client n'a pas laissé de commentaire.Demetrius C.
Wipe down touch surfaces, check steering, seem to have too much play while driving, had to really focus to keep in my laneMichael F.
Ridiculously overpriced. Could not believe the additional charge that I received. Poor online chat customer service. Will never be using uhaul again. What a scam of a pricing system.Lea O.
Le client n'a pas laissé de commentaire.ALVIN M.
Guys were Amazing! Friendly servicerobbin M.
Le client n'a pas laissé de commentaire.Justin H.
Le client n'a pas laissé de commentaire.AMBER J.
Your service was extremely excellent. ThanksDavid A.
Le client n'a pas laissé de commentaire.Barbara B.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Ashley K.
Le client n'a pas laissé de commentaire.Marcia E.
The team of women that helped me were awesome.Christina A.
Customer service wasn't focused on me and what I needed. The co workers were joking and laughing focused on each other rather than focused on me and my needs. When we rented the U-Haul we had to wait for an extended time to leave just because a vehicle was parked in front of our U-Haul. We were on a time constraint and waiting on U-Haul to move the vehicle was frustrating!!! I wish the customer service was betterCameron P.
When cleaning the trucks more attention should be given to the inside, and outside of the windows to ensure the needed visibility that should be afforded any type of truck.James W.
everything was just fineBarbara W.
The tires needed an alignmentJoshua C.
Very one was nice and helpful.Crystal B.
The truck needed some maintenance work. The gears were not shifting right (transmission) and the engine seems overworked.Jacob N.
Le client n'a pas laissé de commentaire.Charles R.
Great customer service! I highly recommend U-Haul for your moving and storage needs.Kole S. | Premières impressions
Thank you so muchsameh Z.
Had to search the lot for the truck, was not up front and ready, missing the dolly and your employee was playing in the lot with some kinda of scooter toy when my truck was not ready with what I ordered. I did pay people to help move by the hour going back to get the dolly cost me extra on the mile, gas and 30 minutes on my moving time. Please be more careful and focus on helping customers.rena F.
Le client n'a pas laissé de commentaire.darryl T.
Everything was great. Thank you for making the moving experience a little less stressful.William M.
Le client n'a pas laissé de commentaire.Tiffani J.
Le client n'a pas laissé de commentaire.Loretta C.
our experience with UHAUL was outstanding UHAUL had all our needs at a very reasonable price. The attendants were very knowledgeable and helpful. There were no hidden fees or small print. I would not hesitate to use them again.Joe B.
Both employees that helped me were amazing. I didn't get there names unfortunately. Polite, friendly and very helpful.TERESA D.
Le client n'a pas laissé de commentaire.Samuel M.
I was late getting a reservation but was able to call in and the service person arranged it. Also, I had a issue (my side) on using a credit card transaction. Again, that was taken care of.herbert H.
The truck was dirty - including the inside of the windshield and the truck share key box did not work.Michael E.
Le client n'a pas laissé de commentaire.Tamara J.
Continue good customer service and a clean and tidy environment is always nice and professional. Merci.Evelyn B.
I alway yes at this location never had a complaint I love their trucksStephanie N.
Keep the crew you have. They are the best. Thank you..BARRY W.
Le client n'a pas laissé de commentaire.dave D.
Le client n'a pas laissé de commentaire.ken K.
Nothing...it was all good🤗GLORIA P.
I went over on my time because nobody showed up to help me move so I had to do it on myself so I called and they gave three extra hours to turn the truck in. Thanks guys!Bob W.
Le client n'a pas laissé de commentaire.TraChe C.
I was greeted and helped promptly and was able to receive quick and courteous service while here at this location!Ruth T.
I would like to speak to someone about the issues caused by U-Haul employeesETHAN H.
The website and local facility should be updated on real time.johnnetta P.
They didn't have my equipment. The truck I got was out of gas and developed a low tire. I had to drive out of my way to get the equipment promise that I called ahead of time to confirm. Customer service was some of the worst I've ever dealt with. The employees were lazy and it was essentially pulling teeth to get help. I will never do business here again.Chris M.
The 24/7 pickup didn't work for us at all. We found nowhere in my account, either online or in the app, to click "pick up my truck" and start the process of picking up our rental like all of the how-to videos told us to. When we called the help phone number, there was no menu option to put me through to someone with the 24/7 pickup team. So I spoke to a (very kind) lady who told me that since we arrived to pick up our rental later than we expected to be able to (hello, life with a toddler) and it was after our scheduled pickup time (but still before this particular location was open), we needed to change our pickup time with the 24/7 team before we'd be able to pick it up. First of all, no where in any of my confirmation emails/texts/etc. was there an indication that I'd have issues trying to pick up my rental if we were past our scheduled time. But there were *plenty* of warnings that if we were early, it wouldn't work. I was transferred to the 24/7 team and waited 30 minutes on hold to get through to them, and by that time, this location opened and we just picked up our rental with the employees inside. It was a massive inconvenience, frustration, and headache to deal with all of this, especially when we were running behind on a tight timeline that morning already and I had done all the prep work to try and ensure this went as smoothly as possible. We are extremely disappointed and frustrated with our experience trying to use the "convenience" of the 24/7 pickup option and don't recommend using it at all.Cassandra M.
Le client n'a pas laissé de commentaire.Teresa C.
Excellent service à la clientèleMarla W.
nothing at this timeEddie F.
Le client n'a pas laissé de commentaire.Macon F.
The front desk worker who checked me in was extremely rude, unhelpful and uninformative. He was more concerned with the football game he was listening to than helping us get checked in. The van I received smelled horrible and the seat was full of cigarette burns. The van was also dirty and just overall gross. When we returned the van we ended up not being able to do so in the proper way because no one was outside receiving vehicles being returned. The already small parking lot was completely backed up and almost blocking traffic in the main road with people trying to return trucks. People were having to enter through the exit. There was nowhere to park the van and we ended up going inside to find the rude employee sleeping while a different woman gladly accepted our key.Hunter W.
Le client n'a pas laissé de commentaire.Nikki G.
Le client n'a pas laissé de commentaire.ILAISAANE H.
A+ place. Really helped me with my moveClifford S.
Make it clear when ordering the container how much time it might take.Patricia G.
A Veteran discount.jeff P.
Le client n'a pas laissé de commentaire.Caroline O.
Le client n'a pas laissé de commentaire.JAY B.
Le client n'a pas laissé de commentaire.jessica w. | Expérience générale
First off they gave me the WRONG TRUCK ! , I told them my name was not the name they popped up with my phone number and instead of FIXING the problem they just brushed it under the rug so when it was time to drop it off it was a problem! The truck numbers didn't match the paperwork so the gas and the mileage was wrong ! Just a hot mess !!!chandra M.
Return deposit back the day the truck is returned 😊VALERIE Y.
This was very frustrating from the beginning. As the scheduled time for the move, I arrived on site to pick up the equipment only to be told that my reservation had been canceled. I received no notification and was told at that site there were no trucks available. I had to travel another 20 minutes and go through the booking process again to even secure a truck. Would not recommend.Grant R.
Le client n'a pas laissé de commentaire.arlesin m. | Expérience générale
Le client n'a pas laissé de commentaire.Lasondra F. | Premières impressions
Le client n'a pas laissé de commentaire.Ethan M. | Expérience générale
Le client n'a pas laissé de commentaire.Terry P. | Expérience générale
Everyone was friendly. But they did not have any authority to fix mistakes that were made.Steven H. | Premières impressions
Le client n'a pas laissé de commentaire.Felencia Y. | Premières impressions
Le client n'a pas laissé de commentaire.arlesin m. | Premières impressions
Le client n'a pas laissé de commentaire.JENNIFER D. | Expérience générale
Le client n'a pas laissé de commentaire.Kayla M. | Expérience générale
Le client n'a pas laissé de commentaire.Georgia W. | Premières impressions
Le client n'a pas laissé de commentaire.Courtney W. | Expérience générale
Le client n'a pas laissé de commentaire.Demoryia C. | Premières impressions
Le client n'a pas laissé de commentaire.Julie G. | Online Move In
Key card never worked always had to wait until store was open to get to my storage. If you were 2 days late they charge a 15 late fee another 15 if your 2 weeks late. Storage unit area had birds in there my stuff had bird feces on it.Lois L. | Expérience générale
Le client n'a pas laissé de commentaire.Kenny P. | Expérience générale
pad locks were a little trickyKELLY B. | Expérience générale
Very happy with my experience. Thanks!Jorge M. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph H. | Premières impressions
Le client n'a pas laissé de commentaire.KELLY B. | Premières impressions
They put me through a lot of hassle that could have been avoided at the Michigan Road location.Christy D. | Premières impressions
Yall stole my property without notice. Law suited sho! I didn't give yall permission to touch my property. Pay for my property or be sued. Notice to the sender.curley g. | Expérience générale
Le client n'a pas laissé de commentaire.rossiam o. | Premières impressions
Le client n'a pas laissé de commentaire.pamela j. | Expérience générale
The U-Haul customer service reps were extremely helpful in setting up our storage unit, and the person at the site was as well. Made for a less stressful apartment move-out for our son - and us!LAUREL H. | Premières impressions
Le client n'a pas laissé de commentaire.Quincy H. | Expérience générale
Le client n'a pas laissé de commentaire.Quincy H. | Premières impressions
Le client n'a pas laissé de commentaire.Bryant K. | Premières impressions
MerciLasha e. | Premières impressions
Staff was nowhere to be found, I had to go find him and he was rude and lazy. He tried to charge me for a storage that I qualified for free and reserved… poor customer serviceDiana E. | Premières impressions
Le client n'a pas laissé de commentaire.Stoney W. | Expérience générale
My only complaint is I didn't receive any money back at the end of my rental. I paid before it was due and left before due again.Yolanda T. | Expérience générale
Best crew ever!!DANIEL S. | Expérience générale
More storages n size optionsDeja M. | Expérience générale
Davion was very helpful and awsome! Thanks man much appreciatedHORIZON V. | Premières impressions
She were very professional answered all our questions handled all I needed I would recommend this location to any and everybody thanks againVICKI C. | Premières impressions
Le client n'a pas laissé de commentaire.Claude B. | Expérience générale
The staff at the facility were so helpful. There was a problem with my access card and staff members Stony and Jesus were always available to open the storage room and Stony put in great effort to investigate the problem by reaching out to his boss and then the supervisor above his boss too! So a huge shout out to the staff for being helpful. Monet was the agent who helped us secure the storage room and she was friendly and quick to get the room assigned so we could start moving in. The hallways are very well lit and there was even a cart we could use to move things into our storage unit. However the light in the storage room we rented was burnt out.KENNETH N. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew W. | Expérience générale
Le client n'a pas laissé de commentaire.de jah s. | Expérience générale
Le client n'a pas laissé de commentaire.Donika F. | Expérience générale
Le client n'a pas laissé de commentaire.David C. | Expérience générale
The staff was very respectful and helpful and I like using the storage and I will recommend a friend or family memberAShley S. | Expérience générale
The staff was great, very friendly and professional. All my needs were met I would definitely come back.ANGEL C. | Expérience générale
wow!!!katie s. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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