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vermeka h | Premières impressionsSelf Storage Units in Indianapolis, IN, 46228
U-Haul Moving & Storage de Michigan Rd
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisNiah on Michigan Road was an amazing help!!
Alyssa R | Premières impressionsNo complaints
KHADIJAH S | Expérience généraleThe manager was great. Very helpful . I appreciate your help. Thank you
Faeisha N | Expérience généraleThe GM has great customer service and people skills. He was knowledgeable and very kind and respectful.
Dwena J | Premières impressionsGreat Service
GERALD P | Premières impressionsKeep up the GREAT CUSTOMER SERVICE!!! Was a pleasure to serviced by this crew took the time to explain things just simply helpful all the way around THE MANAGER NEEDS A RAISE HE CAN DEFINITELY HANDLE THE CROWD THEY WAS ROLLING IN & HE WAS ROLLIN' EM OUT THANKS SO MUCH TO ALL OF YOU!!!!!
tamara s | Expérience généraleI booked a storage space & U-Haul online at this location. We moved all our items from home into the U-Haul, filled the gas back up and arrived back at this location to now move items into a storage unit. Representative 1 obtained all my information, process payment, gave me my storage # & showed me how to access storage area. The movers open the storage unit and it was full of boxes from the previous storage owner. Representative 2 was notified and he stated “This is the customer’s fault.” & “We don’t have anymore units available.” I walked back to the front and Representative 3 (Hispanic Female) goes on to tell me “We don’t have anymore units here” “I am going to refund your money” “You have to go to another U-Haul location on layfette & see if they have a storage” “we check and clean storage at night” “we cannot touch the customers items in the storage.” Representative 3 didn’t care about us having to drive more miles to another location then back to this location to return uhual or the possibility that the next location might not have had any storage availability or that I had 2 movers waiting to unload our items for over an 1. Representative 4 gave me the mangers information and stated to call him immediately regarding this issue. After 1.5hrs the manager was able to provide me a storage unit and refund for first month (still waiting on refund) The manager was very professional, kind and compassionate about the situation.
Rockeyah L | Premières impressionsThe staff is so nice
GUETCHINE A | Premières impressionsThis was a janky experience to say the least. Moving from Texas to come home to randomly poor attitudes, broken system, no access DURING access hours, was the worst part of my moving journey. These people seem to forget the services they’re payed to comply. Forgetting your only a small number in a company that don’t care nothing about you
Imari E | Expérience généraleThe manager is the best A+
Rivard L | Expérience générale