Le client n'a pas laissé de commentaire.Robert P.
Customer Reviews for U-Haul Moving & Storage at Michigan Rd
Pour nous contacter
Indianapolis, IN 46228
(N Of Kessler and close to 60th St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KENNETH H.
Le client n'a pas laissé de commentaire.DANA H.
The customer service from my pick up and drop off was good. The truck that was rented to me was not. Based off looks you could tell it was old and even older when started up. It was annoyingly loud and felt as if it was on its last leg. I almost brought it back after barely leaving the Uhaul store but needed to be moved that day. Why send something out in this state? Yes, roadside assistance is great but not when you're on a deadline, have annoying neighbors coming out to see what the loud commotion is and when it seems like it is taking forever to get to your destination because it's barely pulling. I should not feel as if I'm not going to make it out of the parking lot. Thank goodness I was able to muddle through this dinosaur and return it with no mishaps.Marla B.
Le client n'a pas laissé de commentaire.Andres R.
Le client n'a pas laissé de commentaire.DEBRA P.
Le client n'a pas laissé de commentaire.SCHNILOVE E.
They never emailed my final billJAY B.
Truck dirty and full of Dog Hair.LEONARD H.
Le client n'a pas laissé de commentaire.CLIFTON J.
The gentleman working the desk were very helpful and friendly. Great jobRYAN F.
Le client n'a pas laissé de commentaire.gould C.
Le client n'a pas laissé de commentaire.Eric H.
Le client n'a pas laissé de commentaire.EBONY B.
Can you keep some equipment available for walk in customerDWAYNE H.
Truck provided was on empty, staff showed up almost forty minutes late to open, including the manager, The truck box and cab were both filled with trash. Use any location but this one.Mike L.
Great personnelRANDAL K.
Le client n'a pas laissé de commentaire.DANY P.
Le client n'a pas laissé de commentaire.KAREN O.
I hate having to drive with a trailer in tight areas where the road markings basically require one to put the wheels of the trailer on the curb. Not the drop off destination's problem, but INDYs problem. And getting in and out of that location, if you aren't experienced with trailered vehicles like I am, this place is terrible during rush hour. Again, this isn't the drop-off place's problem. It is Indy's problem.Steve T.
Le client n'a pas laissé de commentaire.VERONICA F.
Le client n'a pas laissé de commentaire.Anne S.
Auto transport was not useable.Coralee H.
Personnel were less than helpful. Truck was not in the location indicated with the on-line checkin. Truck has not been maintained well - bad exhaust system, steering had a lot of slack causing truck to weave.Darrell F.
Le client n'a pas laissé de commentaire.JIMMIE H.
Checked out quickly. FriendlyStephen W.
Staff was nowhere to be found, I had to go find him and he was rude and lazy. He tried to charge me for a storage that I qualified for free and reserved… poor customer serviceDiana E. | Premières impressions
Le client n'a pas laissé de commentaire.January M.
Keep up the good work.ODELL D.
Excellent service à la clientèleDAVID C.
Staff was very unprofessional. I went to another location and staff were unprofessional as well. Customers are spending hard earned money and we deserve respect. We deserve the staffs full attention while we are at the counter. Not to wait on them to get off cell phones and talking to each other that is not job related or to other customers. The truck was clean but it smelled horrible! Uhaul please get together!KIKEEA B.
Le client n'a pas laissé de commentaire.Devon R.
Le client n'a pas laissé de commentaire.Patrick D.
I've been renting from this location for over 30 years and have never been disappointed.Scott W.
I was very pleased with the rental.PEARL S.
Le client n'a pas laissé de commentaire.Leonard G.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.Danae L.
Le client n'a pas laissé de commentaire.Brittany W.
Le client n'a pas laissé de commentaire.Luke L.
Le client n'a pas laissé de commentaire.ALEXIS N.
Le client n'a pas laissé de commentaire.Ron S.
The representatives at uhaul on Michigan rd are professionals and they know how to give great service to uhaul a customers!!WILLLIE C.
The at the desk was excellentIbrahim J.
Super friendly staff! The vehicle was not I'm great condition. The engine light was on, tire was bad, someone mustvw hit a curb because it had a bubble in it and the tire was torn. We were told it was safe. Otherwise the staff was greatBrian G.
Le client n'a pas laissé de commentaire.Tara A.
Le client n'a pas laissé de commentaire.Aniya S.
Le client n'a pas laissé de commentaire.Alejandro C.
Le client n'a pas laissé de commentaire.Jeffery M.
Le client n'a pas laissé de commentaire.SUSAN M.
Le client n'a pas laissé de commentaire.ROBERT D.
If something goes wrong at one location someone should either get in contact with another to make sure a customer gets their rental in the proper amount of time. I was late to my event on account of an issue at the store. When I asked what could be done about it, it was put solely on me to call around.Alicia S.
Le client n'a pas laissé de commentaire.Jeffrey S.
Dollies reserved online were not available and were removed from the reservation without notice. The truck in the online check-in was NOT the truck they gave me. The manager had to print out new paperwork. This is the second one-way rental I have done from Indianapolis in the last 2 months. The location downtown was great, the Michigan Road one was not.ROBERT H.
Excellent customer service. I would recommend family/friends to this locationRONDA R.
Everything was in order when I arrived, and the staff was polite and efficient.DAVID R.
Le client n'a pas laissé de commentaire.Gary H.
I had a guaranteed reservation and the only trailer they had was damaged. I was given the option to take a different trailer but then was told I could not since I would be going one way out of town. I waited until they could get a repair man in to fix the damaged trailer.MARIE F.
Le client n'a pas laissé de commentaire.Kirk S.
Le client n'a pas laissé de commentaire.Patrick Q.
Le client n'a pas laissé de commentaire.JON D.
Excellent customer service.FALLAH B.
Le client n'a pas laissé de commentaire.TIA B.
Le client n'a pas laissé de commentaire.Steven W.
Le client n'a pas laissé de commentaire.JASON H.
Nothin everything was just rightTamara M.
Le client n'a pas laissé de commentaire.Mark V.
I think the store is fine but I have dellt with someone that is not very helpful. First directs me to the wrong equipment ( unit number on paperwork different than unit directed to), this happened twice. One time unit full of pads and a dog bed, 2nd time had a utility dolly in the back. No help on hookup. No light check, no checking anything is even hooked up right. This location is convenient and I still have at least one trip to make. Maybe the 3rd time will be the charm?John F.
Le client n'a pas laissé de commentaire.WILLIAM N.
Le client n'a pas laissé de commentaire.Teresa B.
Le client n'a pas laissé de commentaire.Craig A.
Le client n'a pas laissé de commentaire.PATRICIA L.
Le client n'a pas laissé de commentaire.KENT A.
Neither the truck cab or box was clean at all. Trash and food wrappers in the cab, and a little bit of everything in the box. That included several used latex gloves. Thought they had to be returned clean. Guess not although we took the time to clean it.Michael L.
Le client n'a pas laissé de commentaire.Clyde H.
Make sure there is enough staff at the facility. Too long of a wait with one cashier!!!Dallas W.
I asked for a van for 4 hours I got a pickup overnight. It stated it had a 1/4 of a tank of gas but it was 1/8 of a tank of gas. When we returned the pickup I thought he said he was sending an email stating the return and charges. As of yet this is the only email I've received.Laura W.
The dolly was detached when I picked up the truck. I did take a picture. I do not expect to be charged, Thanks.Corey C.
The person who helped me at the counter was texting on his phone while I stood there for about five minutes and when he spoke I couldn't even understand him because he mumbled. Nothing was explained to me at all, I was just given a piece of paper with random highlighted information and expected to know what it meant.Rebecca C.
Le client n'a pas laissé de commentaire.KHADIJAH B.
Le client n'a pas laissé de commentaire.Tammy M.
Le client n'a pas laissé de commentaire.carmen R.
Le client n'a pas laissé de commentaire.SAMANTHA K.
Le client n'a pas laissé de commentaire.Suzanne F.
Le client n'a pas laissé de commentaire.David H.
Good rental experienceMARK E.
My experience at the dealership was great. Everyone was wonderful. However the trailer had some kind of a short and kept blowing fuses for the tail lights. After getting to know a state police officer over the course of an hour, waiting, and never speaking to a u-haul representative, I had to change out 4 fuses just to limp home. I seriously thought about leaving your trailer at a dealership in Florida but dealt with the issues and fro I it back to Indy. Not a good experience at all.RICKEY D.
Staff was pleasant and efficient. The whole process was very easy and convenient.DOUGLAS K.
I signed up for touch free pickup. The truck was completely blocked in by other trucks. The owner had no knowledge of my online order. I had to wait in line then start my order from scratch, wasting my time on moving day.RANDOLPH R.
The pick up experience was great! Dropping off was confusing. I was told that the office would check in the trailer but I had to call in the 1-800 number to have them it confirmed and a receipt made about 36 hours later. I tried calling the office about 10 times but call kept clicking off.James W.
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.CHRISTA H.
Truck was not maintained well, making huge noise when braking. Have lots of trucks so in busy time, maybe a choice.HONGZHOU Z.
We explained the situation to the manager and she was very helpful on what to do about the situation.KARMEELE G.
Still have not received final statement at all from anyone. The whole experience this time was awfulGARY S.
U Box we received was simply a wooden crate. There were no moving blankets nor was there a cover over the box. Unacceptable!Donald W.
The moving teams I hired were fantastic but they both reported significant problems with the U-Haul facility. T.A.B. Relocators on 8/13/21 arrived at the facility only to be informed that the correct size trailer wasn't available, so the movers had to drive all the way down to Southport to pick up the right size, then back up to the north side to get the boxes before finally coming to my apartment. Mammoth Movers on 8/17/21 arrived at the facility to find no staff available to help them so they had to locate my boxes themselves. Both of these resulted in significant delays and were very unprofessional.Taylor P.
Le client n'a pas laissé de commentaire.Beverly W.
Staff was very polite and professional. Took patience and time to explain operations of truck. Using the truck for our quick trip was a piece of cake Thank youEVELYN D.
Nothing. Best service available in the area. Keep up the good work.MICHAEL P.
Le client n'a pas laissé de commentaire.Stoney W. | Expérience générale
My only complaint is I didn't receive any money back at the end of my rental. I paid before it was due and left before due again.Yolanda T. | Expérience générale
Best crew ever!!DANIEL S. | Expérience générale
More storages n size optionsDeja M. | Expérience générale
Davion was very helpful and awsome! Thanks man much appreciatedHORIZON V. | Premières impressions
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