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Lawrence D.Customer Reviews for U-Haul Moving & Storage at Millard Ave
Testimonials From Recent Customers
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Everyone I came in contact with was super friendly
Barney P.Good customer service and a friendly representative. Merci.
Shannon N.no todo esta bien la atención delas personas que están al servicio al cliente atienden muy bien Gracias por rentarme
julian S.Less than 5 minutes in and out. The unit was staged well. I always have good results with this location.
Jeffrey M.Flawless experience from pick-up to drop-off. Truck ran well and was in great condition.
Michael B.I was charged for furniture pads I did NOT use. This is stealing and taking advantage of the customer. It was YOUR mistake for over charging me. I will not apologize for your location not make enough money for your corporate quota. I'll receive a $10 plus tax back in about 3 days. What does the location get charged for not doing their job correctly? Will their bonuses and pay be withheld for 3 days? Let's not go there and say it was a mistake.
Jessica D.Best U-Haul I ever rented from!
Herald P.The trailer leaked black grease over our belongings and ruined some of furniture which was brought to attention when returning the trailer. Nothing was done to solve this problem.
Jacob W.The guys were very helpful and courteous !! Got us in and out!
Joe H.I was happy with the trailer and location, but was most impressed by the great customer service. The employees were very helpful and went above and beyond to get me what I needed and on the road.
Lee J.Good customer service
Demetrius W.The guys that helped us were super nice, friendly, and helpful.
Tom I.The staff made this a great experience. Friendly and helpful.
JENNIFER D.Nothing. Everything went perfectly.
Tim L.They were very helpful and so friendly!! Definitely will be back!
Raquel P.Billing was wrong, charged 58 miles at 0,79 cents a mile only traveled 8 of them miles.
Berton L.Didn't have the equipment I reserved and had to take a trailer that was larger than I wanted. I'm not completely sure it was even safe to tow the larger trailer behind my small car.
Brian K.Always a good experience at this location. Neat and tidy, friendly staff, and quick drop off!
john B.Paid for two days in advance then was charged for the two days again and more!
Mark L.Thanks, smooth as always, thanks!
BRIAN Q.Customer service was awesome and there were no problems with the equipment - picking it up or dropping it off.
Michael B.Solid location effort, all personnel were excellent with information and service.
JEFFREY M.Top notch service. Staff was friendly and knowledgeable. Facility was clean and well maintained.
Donald V.Nothing to suggest. The staff is very nice. It was an easy transaction. plenty of help.
Leland S.Don't charge me for miles I didn't drive!!! Overcharged on miles.
Philip M.Merci encore!
KYLE W.This location was by far the best U-Haul pick up location I have ever been to the staff were extremely courteous and kind. The U-Haul itself was meticulously maintained and in excellent condition working and aesthetically I was very pleased and will only use this location for any U-Haul needs in the future
Angela S.I dropped off on a Sunday and the help was great. It made my experience great!
Jeff S.Very helpful crew.
Stephen W.Everyone was professional friendly and helped me when l need to upgrade the storage unit and made it easy to return the truck.
Beth R.mantenerse asà muy buena atención con los clientes estoy muy agradecido por darme buen servicio
julian S.Did an excellent job. Was quick and professional.
Charles F.Dan Poe was very accommodating, made sure we were satisfied with the end result.
DAVE K.From start to finish, I had a great experience. Made my move a little more tolerable. Great, friendly, helpful, staff!
Kelsey K.Great service!
ROBERT H. | Expérience généraleThis was a great experience from start to finish; both Omaha and Paris, Texas, staff/personnel were awesome.
Jeffrey F.Great service A+
Robin S.My pick up was to be at maple street in Omaha my location was changed due to my location not having my size truck I ordered previous to pick up. I WAS NOT NOTIFIED OF THE CHANGE. This. Changed caused me additional 25 minutes to get to the second location. My time was off for moving, this threw off my entire move.o had movers coming. I have no problem with a change in location but a text or email would have been nice! They comped me 25 extra miles, there should have been a discount since uhaul did not have the truck at the location and no notice of change
Kylie S.Not happy that i had a reservation at another location and then told i had to go to a different one to pick up my van. was explain that the location while have 5 vans two of them were in the shop so had to go to a different location that would have a van for me. ok, i understand that 2 vans went down by why was it my problem that i had to go another location versus U Haul going to get that van and have it at the location where i had it set up at? i believe that is called customer service. thanks
Ted T.Nothing. The process could not have been easier
David T.Another wonderful experience with very friendly staff!
Alexandria S.Very professional & courteous staff, helping us get the car unloaded safely from the transport. Was glad to see they were still open when I finally rolled into town.
Glen S.Service was great, I had left my earbuds in the truck and I was called immediately to let me know to come back and pick them up. Thanks
Gerald L.I can't think of any thing you can do to improve your service. Merci
dave S.Great staff, helpful and courteous.
Philip M.The service was excellent. No need for improvement.
Scott S.Auto transport rental: The wheel/tire tie down strap was broken and completely unusable.
John W.Some computer confusion regarding our boxes. Otherwise, absolutely excellent people and process. Have recommended to loads of friends already.
Adrian D.Awesome crew! Very friendly and helpful! If I need anything in the future, this is the place I'll go!
Charles K. | Expérience généraleVery pleased with Both the U-Haul truck and the storage unit.
Sarah K. | Premières impressionsExceptional facilities
FRANK M. | Expérience généraleDan is great to work with and the rest of the team is friendly and helpful. Really made it easy for us during our moving process. Thanks everyone!
Mark S. | Premières impressionsEverything was fine and good employees very helpful.
steve m. | Premières impressionsAngel is great to work withy and it's convenient, priced right and easy to use.
Mick O. | Expérience généraleGreat service and friendly
Carl W. | Expérience généraleVery friendly, convenient and very helpful!!!
DEBBIE G. | Expérience généraleCustomer service agent had a difficult time with processing my reservation. Also, I fell on the ice in the parking lot. I get that there had been snow the night before but clear the lot.
Vickie H. | Premières impressionsManager forces you to fold moving blankets. Does this mean they're not cleaned prior to reuse. Was I rented dirty blankets? It wasn't part of contract to my knowledge to refold them.
Mery W. | Expérience généraleExcept for a communication snafu right before delivery of box in Port Townsend all went well and everyone was helpful and polite.
Rosetta M. | Expérience généraleAngel was very nice and helpful. U boxes make moving so much easier.
Jesse P. | Expérience généraleWe thought this company was over the top in excellence! We would love to use them in the future! Very prompt! Did everything exactly as it was agreed upon!
Ed W. | Expérience généraleHad mouse traps but still had dead mouse and droppings when we cleaned it out. Otherwise excellent facility
Paul J. | Expérience généraleNice location, friendly staff.
Jacklynn M. | Expérience généraleThe staff involved in the U-Box program were friendly and easy to deal with. They moved up the delivery date for the box to accommodate our schedule. Overall a very easy experience.
elizabeth t. | Expérience généraleThe staff and management are fantastic. Angel made my complicated move so easy. The Storage Facility is lucky to have her!
leslie r. | Expérience généraleI rented a U-BOX. The experience was great! Convenient pick up and delivery. Delivery person was pleasant, prompt, and courteous. The unit I ordered served my purpose well. I could not have ask for mo
jeffery h. | Expérience généraleThis is my 3rd time doing business with uhaul moving and storage at millard ave. I have always had great service and Angel has been great!
june m. | Expérience généraleThe Ubox service was so easy to arrange, and handy for my spring cleaning project. I will use it again the next time I need temporary storage.
Jennifer W. | Expérience générale