I reserved a pickup truck online a week before arriving only to be told that they don't rent out pickup trucks or vans to out of state drivers?!!! This makes no sense to me because a lot of people moving are from out of state. When I made my online reservation they also knew that I was from CA renting a pickup truck from NE and they fulfill the reservation. I'm not a happy customer.Dung N.
Customer Reviews for U-Haul Moving & Storage at Millard Ave
Pour nous contacter
Omaha, NE 68137
(135th & Millard Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This place was fantastic with excellent service! We were in very dire circumstances after our POD arrival was continuously delayed and finally decided to pick up our things from the warehouse after it arrived there almost a week later than scheduled. We rented a UHaul from this location within 16h and received the best service I have had with UHaul. We worked with Mark who was fantastic and was able to find us a truck that met our needs and was very flexible with us as PODS continuously changed the arrival date of our things. Highly recommend this location!!Makenzie G.
That was the cleanest U-Haul vehicle I've ever rented. I thought it was brand new when I got in it... Very good service. Quick check-in and out. Appreciate the customer service!Dan C.
Cleaning the vehicles better they always have a bad smell.Joequin B.
More help!!!!frank F.
Le client n'a pas laissé de commentaire.Lynette D.
Terrible customer service. Unfriendly and unhelpful. I will try to avoid Uhaul at all costs in the future.Greg A.
Not a thingTom W.
Very pleased with Both the U-Haul truck and the storage unit.Sarah K. | Premières impressions
Le client n'a pas laissé de commentaire.Mike W.
Le client n'a pas laissé de commentaire.MIKE E.
Le client n'a pas laissé de commentaire.Johnny C.
They were very helpful and loaded our towed car and everything. Made 1200 mile trip from Omaha to Tucson without a single issue. Equipment performed flawlessly!TODD P.
Good experienceMckayen L.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Corey P.
Le client n'a pas laissé de commentaire.Alfredo L.
Le client n'a pas laissé de commentaire.Tyler I.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Mark H.
Trailer hook-up person a professional.Steve S.
it was easy in and easy out serviceâ€¦ I will definitely be using this place again if i need a trailer.Rick P.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Buck C.
Le client n'a pas laissé de commentaire.Buck C.
Has everything you need, parking lot in driveway is a bit tight and can be crowded sometimesRichard B.
Got stuck with a old Uhaul, did not get the equipment we ordered, and cruise control was broken. Uhaul cancelled our truck on us two days before pick-up and provided zero help in finding an alternative plan. Very stressful and disappointed in this company.Cailynn W.
I don't think that there is much that needs to be changed, but it would be nice to have a better explanation as to the Embargo on using Ford products for TowingAnthony L.
Le client n'a pas laissé de commentaire.Troy W.
The staff here is fantastic. Friendly, knowledgeable, and efficient. Great experience today!Chris M.
Le client n'a pas laissé de commentaire.Ray A.
Le client n'a pas laissé de commentaire.Larry S.
Le client n'a pas laissé de commentaire.Elvis C.
They were extremely busy and were working to help everyoneWayne C.
Le client n'a pas laissé de commentaire.Brandon R.
Le client n'a pas laissé de commentaire.Aaron S.
I wouldn't recommend this location unless a person is going to buy and pay for everything online. I waited in line over thirty minutes to return my rental only to be told I didn't have to do that. The clerk acted like I was asking to go to the moon when I said I was returning the truck. They apparently are short staffed as they have signage out that they are hiring and they are busy! But, they should have info somewhere telling customers what to do when returning rentals.Laretta C.
Perfect! People were great to deal with. Even under pressure.Terry B.
Very friendly staff at pickup and returnJohn G.
Le client n'a pas laissé de commentaire.Larry K.
Quick friendly service. Easy pick up and drop offMark S.
Except for not having drop off hours, which is not ideal - easy to drop off.Cathryn C.
Great staff and very reliable equipmentGene B.
Le client n'a pas laissé de commentaire.Andrei B.
Le client n'a pas laissé de commentaire.William O.
Le client n'a pas laissé de commentaire.Jeremy K.
I went in to check in the trailer and by the time I got back out to my car someone was already removing the trailer so I could be on my way.Keith S.
There was only one person at the counter and he was doing a great job and very patient. Another person came to help but was not as familiar with the process. When I went around to find the person that was helping me it looked like another person was working on his personal vehicle in the garage.Denise C.
Super employees, from the new person who helped me check in, to the two gentlemen I turned the vehicle into at the close of the day, just top shelf experience all the way around!Brian K.
Everything went smoothly and the truck ran well.PAUL S.
Le client n'a pas laissé de commentaire.Kevin C.
Had reserved a 15' van from the Stonybrook store but found it to have a broken visor on driver side that impaired view of road. Was told since it was for local use it would be safe. Staff was less than cordial. Cancelled & went to this location & they were fantastic. Very professional. Will definitely use & recommend this location in the future.ROBERT S.
Le client n'a pas laissé de commentaire.Jeff G.
Vehicles AC was not working Windshield had a crack in right corner I have used this location in past, had no complains so assuming it something with vehicle.Amit J.
Great experience simple and efficient.Santana G.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.Adithya G.
If you say you provide 24/7 pick up then make sure you put the keys in the boxes. I had to wait an hour to pick up the van I reserved nearly 2 weeks before.Kimberlee T.
Le client n'a pas laissé de commentaire.Kenny H.
Please Hire more people wait is way too long Almost left without renting ThanksGuy W.
Le client n'a pas laissé de commentaire.Robert B.
Picking up was fine. Very thorough which is great. The dropping off / return process was very frustrating. No one was clear and this location is clearly under staffed. I waited inside for over 30 minutes only to find out that all we had to do was unhook the trailer and leave. Overall appreciate using uhual as prices are very reasonable.Shelby R.
Pick up truck was smelling like cigarette smoke and marijuana.Sahitya P.
Really nothing. I had great experience and everyone was very helpful and polite.Wayne W.
Le client n'a pas laissé de commentaire.Angella K.
My ID wouldn't scan but the service was great.Ian W.
Le client n'a pas laissé de commentaire.mary S.
Le client n'a pas laissé de commentaire.DAVID C.
Friendly people on duty to help you. Quick and reasonable service.Arthur M.
Le client n'a pas laissé de commentaire.Travis S.
Le client n'a pas laissé de commentaire.Keith P.
Le client n'a pas laissé de commentaire.Brad H.
Le client n'a pas laissé de commentaire.Troy K.
Le client n'a pas laissé de commentaire.Richard W.
I received great service with my rental. The van I rented was ready and process was easy. Merci.Diane K.
The staff and facility were excellent. The website to check in at drop off does not work well and customer service by phone or email is basically in accessibleWilliam M.
Le client n'a pas laissé de commentaire.Scott P.
dash and cupholder area was dirtyKathleen P.
Super friendly. Made it very easy.Scott C.
Le client n'a pas laissé de commentaire.Russ C.
Nothing!RICHARD JAMES V.
Le client n'a pas laissé de commentaire.Lisa G.
Le client n'a pas laissé de commentaire.Scott G.
Le client n'a pas laissé de commentaire.david B.
Le client n'a pas laissé de commentaire.Shirley N.
Great service at the receiving facilityChad T.
Le client n'a pas laissé de commentaire.Yvonne M.
The U-Haul Employee I dealt with was fantastic. Helped make sure I had the right trailer for what I was hauling (a golf cart); got it all hooked up and had me on the road in short amount of time. Fast, friendly and equipment that worked perfectly - I would definitely use again and recommend to others.MATTHEW H.
Le client n'a pas laissé de commentaire.Denny S.
Le client n'a pas laissé de commentaire.Patricia C.
U-box load sharing: we moved 2 u-boxes from Kansas City to Tampa and for the most part the trip went very well. The load was tongue heavy, in other words, the heaviest of the two u boxes was placed near the tow tongue making the front end of the truck making the steering handling of the truck very loose.joe C.
Le client n'a pas laissé de commentaire.Juan G.
Very much appreciate the hard working crew at this location.Gary P.
Trailer worked great, pick up and drop off 24 hr later was super quick!Rodney H.
Le client n'a pas laissé de commentaire.Alexis N.
The truck was empty upon pickup, and had put fuel in just to go anywhere. Check and maintain your equipment before renting to people. I was told someone is stealing gas from there. Maybe get locking gas caps then.Jason S.
Le client n'a pas laissé de commentaire.Christopher R.
Le client n'a pas laissé de commentaire.Jeffrey P.
Very quick and professional on pickup and delivery of the equipmentDenny S.
Le client n'a pas laissé de commentaire.Megan V.
Dan and his wife do a GREAT job serving customers at this location.KEN S.
Exceptional facilitiesFRANK M. | Expérience générale
Dan is great to work with and the rest of the team is friendly and helpful. Really made it easy for us during our moving process. Thanks everyone!Mark S. | Premières impressions
Everything was fine and good employees very helpful.steve m. | Premières impressions
Angel is great to work withy and it's convenient, priced right and easy to use.Mick O. | Expérience générale
Great service and friendlyCarl W. | Expérience générale
Very friendly, convenient and very helpful!!!DEBBIE G. | Expérience générale
Customer service agent had a difficult time with processing my reservation. Also, I fell on the ice in the parking lot. I get that there had been snow the night before but clear the lot.Vickie H. | Premières impressions
Manager forces you to fold moving blankets. Does this mean they're not cleaned prior to reuse. Was I rented dirty blankets? It wasn't part of contract to my knowledge to refold them.Mery W. | Expérience générale
Except for a communication snafu right before delivery of box in Port Townsend all went well and everyone was helpful and polite.Rosetta M. | Expérience générale
Angel was very nice and helpful. U boxes make moving so much easier.Jesse P. | Expérience générale
We thought this company was over the top in excellence! We would love to use them in the future! Very prompt! Did everything exactly as it was agreed upon!Ed W. | Expérience générale
Had mouse traps but still had dead mouse and droppings when we cleaned it out. Otherwise excellent facilityPaul J. | Expérience générale
Nice location, friendly staff.Jacklynn M. | Expérience générale
The staff involved in the U-Box program were friendly and easy to deal with. They moved up the delivery date for the box to accommodate our schedule. Overall a very easy experience.elizabeth t. | Expérience générale
The staff and management are fantastic. Angel made my complicated move so easy. The Storage Facility is lucky to have her!leslie r. | Expérience générale
I rented a U-BOX. The experience was great! Convenient pick up and delivery. Delivery person was pleasant, prompt, and courteous. The unit I ordered served my purpose well. I could not have ask for mojeffery h. | Expérience générale
This is my 3rd time doing business with uhaul moving and storage at millard ave. I have always had great service and Angel has been great!june m. | Expérience générale
The Ubox service was so easy to arrange, and handy for my spring cleaning project. I will use it again the next time I need temporary storage.Jennifer W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!