Le client n'a pas laissé de commentaire.
Francisco Calado | Expérience généraleCustomer Reviews for U-Haul Moving & Storage at Nellis air Force Base
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Paula Stanley is very kind and helpful. She's the best!
Josephine Younger | Premières impressionsPaula the manager was great process was quick and easy got my truck and the return was even better Don’t remember the associate name but she came out inspected the truck and I was good to go got my estimate charge and not the rest of the deposit is being refunded back to my bank great team of ladies in there
Carl SmithUhaul representative made a comment to me about something personal and none of their business when doing business with them.
Ronnie Younger | Expérience généraleI have stored my items for 10 years and paid for it and also I have used U-Haul for numerous times over 40 years to either ranked a truck or just to do anything. I've used Storage in two different states and always have had been happy with everything that they have to offer. I recommend it for anyone and
TAMI WINSTON | Expérience généraleI have used U-Haul for at least 40 years and have used everything they have to offer you can never go wrong with them
TAMI WINSTONI had a storage unit here for almost ten years I didn't get to see it often but enough to keep track of what I had. I knew that management changed hands more than people change their underwear. I just had hoped everything was going to still be there. Wrong several items were stolen locks changed with out my permission. The last manager was of some help with getting me access to close my account. To bad it was to last for me
FRANCES NEAL | Expérience généraleContinue for doing costumer service..
Mark PayumoLove the car is perfect for Uber
william robinsonOutstanding customer service both in store representative (Miss Paula) and road assistance department.
Elicana MoseThe office personnel was very helpful and professional.
DARLENE BRAMLETT | Expérience généraleCustomer service was great friendly awesome staff
JUDY S DAVISI have used a few different locations over the years las Vegas Blvd. , Nellis and Stewart and i think its like craig and revere , sometimes good experiences sometimes not Nellis and Stewart kept giving me broke trucks. but this location at Nellis and air force base the two ladies I dealt with were awesome and made me feel like I a local regular there i was a very good experiance they are very nice, polite direct and honest this is definitely the location I perfer if possible in the future .
philip catagnusUser interface on the app left a bit to be desired but the overall experience was painless. And considering I had a short notice move I'm glad everything worked out as needed.
Jason LovellThey clean good but when we rent the uhaul we smell like cigaret and I can't take it I'm allergy hopefully put don't smoke maybe inside most people doesn't like smell that.But people they are nice.
Elvira CenetaThe light in the unit did not work. Other than that it was an excellent experience.
KRISTOFFER HARRISON CAMPBELL | Expérience généraleVery friendly and helpful staff
Physaundra Allen | Premières impressionsIn and out unloading my stuff in less than 30 minutes.
Robert Davis | Premières impressionsAngelina Mylea and Keaire were very nice and, very helpful and professional..
Darlean Adams | Premières impressionsMaria and the Other lady I’m Sorry I forgot her Name but she pregnant They treated me with the up most Respect and So Professional Thank you for Hiring Some of the Best People to take Care Customer Service And Thank you U-Haul for Giving me a Chance to have Gotten my Stuff out of there
Amelia Foots | Expérience généraleMylea C. was very professional and friendly and answered all of our questions will definitely be using this location very soon.
Michael EcholsI was pleased with the service from the beginning to the end.
ANTOINETTE WHITE | Expérience généraleWhen I walked in, the guy who helped us was a very tall Caucasian man. Did not give his name. He was eating while helping us. When I got back to drop the truck off, he was on the phone with a client. She was talking too much for him, I guess because he was making faces and doing the talking hand gestures. I found that to be rude, especially when another customer is right in front of you ,seeing you make fun of this woman. Who only sounded like she was expressing kind of gratitude. We literally used 5 miles. The gas hand barely moved and the guy charged us 10 dollars because we didn't put 3 dollars in the tank to get it back to where it was. Then he was rude and tried to talk down to me, after I accepted the additional charge. I will not be using this location again, and definitely will not recommend.
erica boyakinsAwesome staff just the price for a small 5x7 cost was to much. Great facility though.
GREGORY COLEMAN | Expérience généraleAwesome women for host
Cedric EichelbergerExterior needed wash. I most definitely will return and Pay It Forward. I don't remember their names but your employees were courteous, friendly and knowledgeable, have a bless day
Fe ManuelNothing at all great customer service the reception at the desk was excellent
Shasta BrownGuest Service was great!
RANDY SPENCER MEESE | Premières impressionsU guys are totally wrong I purchase insurance and u guys tryin to tell me I didn’t cause I got into a accident and y’all don’t wanna pay for the car I’m not happy at all matter of fact I have my paper stating that I got insurance on the u haul I’m taken y’all to court
ischar harperThanks. Very nice people here. Safe and managed property superbly.
JAMES MILBURN | Expérience généraleThe employees are awesome. They were all nice
Sally GannThank you all for keeping my stuff safe. I appreciate the bathroom the most. Folks please keep it clean so they wont take it away ;) On the negative the fees are quite high especially for the lien fee $50 in addition to a late fee $20. A bit much to pay when you are already behind. I feel sorry for the ones who cant catch up. At least they were able to remove a couple late fees. it helps. My room price kept rising. two increases in a year. The price was reasonable most of the time (years) I was there, but I can see how it is now rising quickly. Overall Im glad I was able to use this spot.
CARRIE SPARKS | Expérience généraleThe lady’s were extremely helpful!
Tyesha Thomas | Premières impressionsI like your services
Enrica Leano | Premières impressionsTried to charge me for a month on the day I checked out. Tried to charge for gas for going 2 miles. Selective enforcement of dumpster policy
Lee Michael | Expérience généraleEnjoyed the security of the key card access
Nick Bream | Expérience générale5250 E.Craig uhaul the service I Received was excellent. Everyone was very helpful from start to finish. Merci
Zina WilloughbyWhen I walked in to rent a vehicle I was told my debit card wasn't acceptable. I left and completed my reservation online at the same location using the same card. When I returned the manager insisted my reservation was invalid. Another worker checked my reservation as I was in discussion with the manager and confirmed the reservation and payment method was valid and the manager had to agree. In my experience that manager was unprofessional and training staff poorly. I have rented at that location on several occasions previously without incident using the same card which is associated with my account.
JOSEPH MICHAELExcellent service from start to finish!!! And great rates!! I've been a uHaul customer for 25 years.
Fredrick McCawIt was a very easy and quick experience. fair pricing staff was fun and personable.
Aaron JimenezIt's criminal how these large corporations can completely steal from all us consumers and call it "policy".
Elizabeth Butzow | Expérience généralePrix
patricia clarkNever a problem with the u-haul near me on East Craig!!
Stuart BERMANThe mileage rate is so high. Should be less or maybe not expect gas to be filled up when returned.
Jodi ReevesWas supposed to have been given extra days through Aug 1st due to being asked to take a different uhaul than I reserved but when I dropped it off I was told it was only through the 31st and they charged me for an extra day
Timothy RosenbergerThis place always a vibe.
Artrenity SmithThank you for you’re understanding
Andrew JohnsonLet the location know if somebody is running a day late that they will still be dropping off at the location.
Kim LeflerKyle the Manager was absolutely amazing. Helped me with check in and check out and it was so smooth he answered all my questions which I really appreciate. I highly recommend this location. Carter an employee there was also very nice.
CHEERON HARMONEvery one nice thank u
STEPHANIE ANNE SCHROER | Expérience généraleHelp to set side mirrors for customer. Mirrors should be used for blind spots also.
Steven MorrisonI have rented from uhaul for years and will continue to do so in future. Husband and I are retiring and moving to Sedona az. See you there
Cynthia Miller | Expérience généraledid not find out until we dropped off but safety chains were hooked up wrong .. hooked to brake or something and chains were to worn to be on trailer. hookup problem was lack of training and worn chains should have been replaced under better maintenance.
terry SPENSTThis was for customer service. I had a problem with the website so I called to make payment over the phone, It was very simple and the agent was very helpful and polite, Thank you.
Terry Parot | Premières impressionsAlthough I rated this excellent, I did have a slight problem with the vehicle itself. The transmission was not shifting properly and needs to be checked. It could just be that the gas that was previously used was low grade and perhaps that's what was causing it to delay. Overall I liked the cargo van and will request it again. Thank you U-haul staff.
Dorothy ConnerHave always had pretty good luck with you also glad to be there then some other place not used to
Treva Rodgers | Premières impressionsI believe 24 your access to ones storage unit would be helpful . Even pre planned just for certain time would be awesome . Love the live chat !!
Richard HarrisonNeed more parking
Cayden LewisIssac was great, good customer service skills
Marco CeballosAbsolutely charming three CSRs I met. Not having rented some years, I was surprised at the ease of my internet booking, speed of the pickup "paperwork" and the absolutely amazing upgrades when, perhaps 20 years ago, I'd rented a similar model AND its still very inexpensive. Not that that haul I U-Hauled from VA - SC for three days with a few sightseeing stops along the way... So yeah, 100 % Satisfaction twice in 20 years. Yer a goto fer shure.
David McCulloughI would never recommend this location ever! I was incorrectly charged for an additional 80 miles that I didn't use and an incorrect overnight fee. I am still waiting to hear back from a manager after a week. I have used Uhaul for years and have never had an issue with them. This is very upsetting. My rental was returned in less that 24 hours even though I chose a 24 hour rental just in case. They charged me for 24 hours after that. I am disgusted with Uhaul and I really hope my issue is resolved soon.
Michellae NubineI received friendly service!
Tiffany BelcherThe only thing is going on is the dollies downstairs. You need to have some bigger dollies that she put more stuff when you're on your equipment in your merchandise to actually a whole upstairs and that's only thing I think is oxy I don't care for iview need to have a bigger hand, dolly downstairs to be available.
ROCHELLE HUNTER | Expérience généraleThe equipment was fine. The service was fine. No issues.
Sharon McGeeThe only inconvenience was coordinating all of the sign-in boxes to all say I was on the property at the same time
joseph hernandez | Expérience généraleI don't have anything for improvements! We had a very good experience, checking out the truck, other products were offered to us if we needed. We rented a 26 foot U-Haul, it was very clean, very easy to drive and it fit all of our belongings. The return of the truck was very simple and easy and quick. I would recommend this location for U-Haul to anyone that asked! Thank you so much for making our move a little easier!
anissa taylorOther than me still not getting my $30 back on my card I would definitely recommend you guys to friends
robyn mooreThe guy that help me out I forgot his name was excellent . The truck it's part as well, using storage as well so things are great. My second time here love the business.
Rafael ThrowerThank you for being there
ROCHELLE HUNTER | Premières impressionsVery friendly and helpful staff.
LAVADA Y HarrellEveryone was nice and helpful,,, good customer service.
robyn moore | Premières impressionsKyle was so helpful.
Jonnesha Banks | Premières impressionsExcellent service à la clientèle
Dalton GriffithFROM START TO FINISH AND BEYOND THEIR WHOLE STAFF WAS AMAZING...
Jessica hooperEverything was great great service
patricia powellNa
Andrea King | Expérience généraleThe best! thank you
Federico Stoeve | Expérience généraleCare about the safety of your customers. Called to inform them that the brakes weren't working on the vehicle. Staff didnt care. Also, the vehicle I reserved wasn't available, so I received another vehicle taht didn't have a ramp. Didn't know that this particular truck wasnt equipped with a ramp. When I called to inform them of this as well. I was told, your other vehicle that you originally reserved didn't have a ramp either.. extremely rude. Should've received some sort of compensation instead of attitude. But was told wait until Monday to speak with the manager.
Antrina WhiteTy very much
Jermaine Kelley | Premières impressionsNot being able to drop off a uhaul vehicle at a different location without a huge charge is highly inconvenient. I would be willing to pay extra for this type of service but there is no option to do so.
Marquel KochDid a good job. Everything was ready. Got me in and out quickly at pick up and return. Much appreciated.
Robert BaganEveryone was ok but just son rented the truck and getting a discount but when we got charged the discount wasn’t on the bill so upset until they fix it soon k hope .
carolyn brownTruck had check engine light on. Check in service was terrible
james marshallThe meter for the gas was incorrect, I put half a tank of gas when I returned it so it was less than a,quarter tank when it was given to me. Merci
Brenda ScottThe Staff at this location went Above and Beyond! They made my experience very pleasant. I recently relocated from the Midwest, and once I got here, they made my transition smooth and easy to navigate. Their facility was always clean, and best of all my unit was never tampered with.
James Mitchell | Expérience généraleWhere do I begin.臘♀️ I just want to say thank you first and foremost to Omar one of supervisors. I thank you for hearing my voice filled with truth of my hardship that I was currently experiencing.. thank you from the bottom of my heart.. Tears of joy I cry as I type.. Without Omar first and then the entire staff members there after hearing my plead for help I would not have gotten a chance to save some of the precious treasures.. I Thank you all there at U-Haul.. My experience is always good
LISA PICKETT | Expérience généraleThe manager was absolutely awesome
WESLEY F REPP | Expérience généraleI did have 2 incidents, but would still rate everything over all great. A couple of times I didn't receive an E-Mail receipt, I called and it was corrected right away. The other Friday, Jan. 13, I was unable to get the elevator to open for over 15 minutes. I ran my card at least 4 or 5 times. I pushed the call button 4 times with no response. I pushed the call button at the entry for getting carts, still no response!! Glad I was not being attacked!!!!!!!!
Barbara Paddy | Expérience généraleNo issues. I canceled storage because my apartment renovations are completed. However, I may consider putting this excess stuff in storage at a later date. Merci.
Philip acosta | Expérience généraleWe had a tricky last minute military move.. The female manager at this location was amazing.
Matthew Arnold Lloyd | Expérience généraleTha customer service on Friday and Saturday on the 30th/31st of December was more than excellent. Each representative at the front desk were very helpful and timely with their service and assistance. It could not have been a more pleasant experience.
Bryan Mosely | Premières impressionsHonest clean business with integrity.
Keith Young | Expérience généraleOmar and his staff have been the most helpful and kind during my 3 years of having the storage. I can't say the same for my other storage that is also Uhaul! It's crazy that a location makes a difference!
Juan Rios Lozano | Expérience généraleThe team went above and beyond to always help me out! Merci les gars!
LIZBETH VARGAS | Expérience généraleGood spot. Wish it was cheaper
Iron Taylor | Expérience généraleThe female staff was very helpful.
Edgar Sanders | Premières impressionsMy one problem I had was I moved in the storage in 2018 the light in my storage was out when I rented it and I told the office several times and no one ever fixed the light. I rented that storage for approximately 4 years and no one ever replaced the lights
maureen poston | Expérience généralePulling into the facility we noticed the very well organized grounds. Upon entering the office we could smell the cleanliness of the room, the organization of everything available, and the young lady moving about maintaining everything. The manager we spoke with was very professional, polite, and helpful. I believe she said her name is Amelia. Amelia, her staff and location is by far the best I have ever experienced and I highly recommend this location to everyone that wants the best experience. I give this place 5 stars ⭐️
Cindy Cornett | Premières impressionsFriendly and very helpful
paula Martin | Expérience généraleEmilia was the best she went above and beyond to make sure I had everything I need I came in the store about 5 times and she was always ready to help.... if not for her I don't know what I would've done yesterday .
kadia deans | Premières impressionsThe best storage place Ever used. Exceptionally clean and maintained by the staff. The office people were all very kind and helpful I give you guys 10 stars
JUDY DAVIS | Expérience généraleVery nice people that work there very kind and care about the customer and their needs.
Victoria Truver | Online Move InThe staff was so helpful & I am happy with the location
KATHERINE COATES | Premières impressionsFINALLY A UHAUL LOCATION WITH GREAT CUSTOMER SERVICE!!! 10 STARS!!!
Koel Jones | Premières impressionsEverything was good except their was some blue ink in door of truck
Veronica White | Premières impressionsI was only disappointed when I was not notified of hour changes. We came to clear out our unit and had about 45 min to do so as we were told the hours had changed
Charmayne tollefson | Expérience généraleI switched to this U-Haul location after first securing and abandoning another company's storage option closer to my home; that customer service experience was dismal. My experience at this location was the polar opposite--clean, spacious, convenient storage and the BEST customer service I have experienced in years. Friendly, helpful, quick, concerned about my experience---I can't say enough about this positive experience! My unit is clean, handily accessible, cool in a Las Vegas summer. I'm very happy I chose this U-Haul location!
Daneen Petty | Premières impressionsI would like to commend Ernest Finner and Demarr Sims of Nellis AFB UHAUL. They provided outstanding support which ensured my recent move went smoothly. Their in-depth knowledge of the check in and out process guaranteed a short process saving me valuable time. I am a retired war veteran and I give my positive recommendation for your business.
Harvey Palacio | Expérience généraleThe access hours are normally going to be convenient, but right now they are going through some security update or something and are closing access down at 6:45. Hopefully whatever is going on will get done quickly. Most people need to access storage after 6pm. The guys there (Omar and Damar) were super friendly and helpful - I was super impressed and relieved as I came in from driving 30 hours and moving itself is extremely stressful. They had to figure out how to get me in with their system down and worked hard making calls and returning calls and discovering and we're always upbeat and friendly. Omar helped find best place to unload and gave tour of storage unit showing me where carts are unloading options and where both elevators were. He also checked on us twice while we were working. I feel like their service exceeded expectations. I'm grateful!!
Alycea Lewis | Premières impressionsErnest and Edward , Omar, & everyone were extremely courteous, professional the facilities were extremely clean. Ernest went out of the way to show me how to get back to my unit when I got lost, ha ha.
Pedro Pinal | Premières impressionsAn associate by the name of Demarr Sims helped me with my rental of a storage unit and truck. I haven't had customer service like that in years. He was kind, and helpful as well as talked to me like a real person. I could tell he really cared about the service that was provided and certainly cared about me as a customer. I have much appreciation for him and the experience I yielded that day. Merci!
trevor maille | Premières impressionsThe light in my storage unit was out but overall the storage unit was perfect !
kelsey collins | Expérience généraleExcellent customer service by the staff
Lisa Hernandez | Premières impressionsThe staff was very helpful and friendly. Omar is Awesome!
Debra Hoople | Expérience généraleEasy access. Very secure. Provided carts to move stuff around. The donation area was excellent to be able to give to others what I no longer needed.
Kayla Williams | Expérience généraleGood place to keep stuff while you are away, staff is well mannered and helpful
Benjamin Gibson | Expérience généraleMuy profesionales
Yulisey Morales | Premières impressionsThe staff was very friendly & helpful which made the move in that much easier. The facility is very clean & easy to navigate & the monthly rate is fair.
Paul Lee | Premières impressionsThe employees at this site were stellar and now I only want to use that location.
Denetdra Brown | Expérience généraleNice and friendly ,able to resolve any issues in a timely manner
Brittany Harold | Premières impressionsMuy Mala experiencia,experiencing, pertenencias Enel storage alguien entro y Samuelson mis pertenenvias, llevandose 2 pares de tennis de la Marca Jordan Nuevo y un contender de plastic con cerca de 10 pares de Marca y mis memories sport jerseys y tango El case pendent
Salvador Perez castillo | Expérience généraleTrailer was broken into twice. Staff was 0 help.
brett butler | Expérience généraleOnly 1 issue. Light bulb in space was out. But no big deal as hallway lighting good.
FRANCISCO MORALES | Expérience généraleThe staff was very helpful in getting our storage room and showing us how best to access it.
Andrew Gill | Premières impressionsU haul been good to me.
Francis Yoshida | Expérience généraleOverall great
christina Dunbar | Premières impressionsThe GM worked with us through an extremely tough move, and miscommunication. Which we are grateful for! The staff was also knowledgeable, helpful and made this storage experience the best we've ever had! Great and affordable too!
Aaron Joseph Ellis | Expérience généraleThe primary purpose for my abrupt departure was the fact that the price kept getting hiked and, to make it worse, I was constantly finding out after the fact and being hounded for $5 here and there. In spite of repeatedly informing the company of a new email address, the notices of price changes were sent to the wrong address, forcing me to deal with people on the phone who could only try to collect from me over the phone. In spite of having the container for more than 5 years without any incident, I was treated as though I was trying to beat you out of $5. Frankly, it wasn't a good look for you. The container was convenient...until you made it not so.
RICHARD NEAL | Expérience généraleThank you. Keep up the good work and the support provided for Veterans and Military.
ernest jenkins | Expérience généraleI would of giving this facility a better rating but the manager is terrible. He has THE WORST ATTITUDE AND HORRIBLE CUSTOMER SERVICE. HAS NO PATIENCE AND QUICKLY LOSES HIS COOL. Omar has no idea how to treat a customer or even perform his job like he was trained. Or maybe he needs to be retrained because he doesn't explain things to customers or even bothers to ask if you have any questions. He expects you to know all the information when his job is to do just that. Explain things to the customer. If I was Uhaul I would consider firing him or retraining him.
Jeffrey Gonzalez | Premières impressionsExcellent service à la clientèle. Manager Omar is very helpful and polite. We highly recommend this U-Haul facility to anyone with storage or pathing needs
TRUCKER Abdel Roca | Expérience généraleThe manager are very helpful and very nice
sonya reed | Premières impressionsOverall I have a lot important things that's I really need but do to covid I couldn't afford my belongings at the moment I did the best I can thank you 🙏
Carmen Morris | Expérience généraleBesides the manager who had to make the call to kicked us out it was his call and his only. I'm appreciative with the way he carries himself and deals with customers.
Frederick Ferris | Expérience généraleVery friendly & helpful staff. Extremely clean facility. I appreciate all of you. Ernest was awesome.
ANDREA MOON-SMITH | Premières impressionsThe staff were very friendly..
Thomas Trevino | Premières impressionsAlways friendly staff to help you oh, I can't complain about anything. I would recommend this location to my friends. And the bathrooms are so clean
carloyn turner | Expérience généraleNeed to give refunds to those who leave before there dates. U haul can re rent them the same min. So why no refund??
Phil Wick | Expérience généraleExcellent service à la clientèle. I would highly recommend this location to all of my friends and co-workers.
Rocky Crawford | Expérience généraleSuperb, professional, and helpful staff! I believe it was Edward and a young lady whose name I didn't catch. I went Friday 7/20 ~1530.
Barbara Comeaux | Premières impressionsExcelente servicio y el personal de primera
Yanier Duardo TRUCKER | Premières impressionsAlways a pleasure to be serviced by Omar and Elise. Always accommodating and professional
Donna Steffens | Expérience généraleStaff was always friendly. They even recommended the mattress covers moving in,,, I'm glad they did.
claudia garnica | Expérience généraleThe Manager Alliea reach out to me about my account and gave Me options about ways to get my account current or ways to Get my account cleared, so I can close out My account.
Curtis Tilghman | Expérience généraleIn the 5 years of occupying my units, the cooling systems seemed more down than up. It never seemed more than 10 degrees cooler from outside (had thermometer reading over 100 degrees inside more than once). The units were constantly showered with dust from the unsealed exterior walls. At times, there were no carts to be found near the elevator. The exterior building doors are always unlocked; even thought it's located in one of the highest crime areas of Vegas. The latest manager took over three months to rectify a billing error he created, due to lack of system knowledge. And initially blamed me for the error.
dalton williams | Expérience généraleIt would've been 6 stars. But after 2 years of being a customer and coming back home I was greeted with rudeness. And poor customer service by Emelia. Although the gentleman in there had outstanding customer service attitude. Emelia still found a way to make things negative. When on my way out was claiming that she had to 'fix the door I broke'. Which was the automatic sliding door to enter the building. Apparently me putting my foot in the way because it was closing on me, so I prevented it from doing that. Was me breaking it. What a shame for some companies to be so great with poor employee attitudes.
Jeovani Serrano-Calderon | Expérience généraleI am as. Told there no restrooms and it would be nice if they prorate..Since I moved out a little early
LAURIE Grijalva | Expérience généraleI had no problems with uhaul moving and storage at nellis air force base. But I have a real problem with 3969 Rancho drive when I returned my rental truck which was defective ENGINE LIGHT ON AND IT SOUNDED LIKE A TRACTOR. When I tried telling the clerk they she could've cared less so I definitely wouldn't advise or recommend anyone to go there.
wanda perkins | Expérience généraleBecause of the pandemic' things changed, and people changed; I thank you U-haul for staying the same' reliable, accessible, and more important during this tough time, always open. You have helped me more than I can say with this short survey. I'm grateful, Mr. Miller
Bennett Miller | Expérience généraleCraig/Nellis location has Great service and nice well-maintained facilities. Also gave a good deal on storage price. Overall excellent, especially for Nellis AFB area customers.
Scott Fenton | Premières impressionsSuper easy to set up and to check out when it was time. Overall I had very helpful / kind members assisting me
Mallory Kusakavitch | Expérience généraleIt's really not your fault, but the number of super shady people that rent there is not great. Also, staff should do a better job of enforcing parking plan. On busy days, people park on both sides of one-way road, blocking traffic.
Jon Anderson | Expérience généraleVery great excellent and very helpful Omar nice Customer service.
Eva Winford | Premières impressionsOne of the best I have seen
Hudson Hyatt | Expérience généraleThank you so much for all your help and kindness.
KYONG RUSSELL | Expérience généraleVery cleaned and friendly staffs
Angelita Ungacta | Premières impressionsOne of the managers Emilia was unprofessional and rude. After making reservations, my unit got sold with out a courtesy call coming from cross country! It was nothing but a mad experience over all! Emilia's staff even agreed with me she's horrible to work with. A family member of mine said the say thing about Emilia. This storage needs a new manager.
Elizabeth Holiwell | Expérience généraleIt was okay but nice had eaten or destroyed 20 percent on my items
Jackie Starling | Expérience généraleI love uhaul they are always friendly and kind never any problems
terri Gale | Expérience généraleVery Friendly Staff
Rachel Block | Premières impressionsAfter making my reservation, my unit got sold! No one called to let me know! Why make reservations when they are not holding your unit they said was available at the time!
Elizabeth Holiwell | Premières impressionsIt was convenient for me to get a storage unit on the spare of the moment.
raymond grant | Premières impressionsThanks you met our needs 100 %
William Harger | Premières impressionsBest uhaul service in Las Vegas
Gerard Kenneth Lacey | Premières impressionsAll employees very helpful and friendly. No complaints whatsoever. Great location and best rates.
Antony Correia | Expérience généraleMy wait time checking in & out was a little long, but other wise the experience was good
Lasonya Lee | Premières impressionsStaff are courteous and professional. The facility and storage units are well-maintained and easily accessible. There are plenty of carts and there is even a donation center on site! Bradley is a superstar - goes above and beyond to help the customer - one of the best UHaul facilities - great for military discounts!
Cheril Carrington | Expérience généraleSometimes this facility needs a better system In answering the phones instead of not being able to get through
Lynn Perry | Expérience généraleThanks
David Fleming | Expérience généraleVery professional and courteous.
james bosworth | Expérience généraleOutstanding service and very convenient in processing the service All staff were wonderful and offered great advice!
Cheril Carrington | Premières impressionsOmar and Emilia were amazing in helping us to find a storage unit to fit our needs. They were very professional and courteous as Omar took the time to walk us through all the steps for our unloading and finding our specific units. The facility looks amazingly well-kept and the gate makes a huge difference for me in terms of safety and security for my belongings. I also needed to turn in our rental vehicle to another facility but Omar took it upon himself to take care of us and allow us to turn in the vehicle at their facility, which took a lot of stress off of us. I would 100 % recommend this U-Haul storage facility to anyone who needs assistance with storage or moving vehicles. Excellent customer service with a well-kept facility!
Anthony Fraser | Premières impressionsVery friendly, compassionate management, I’m glad I’m at the storage
claudia garnica | Premières impressionsThe employee was very helpful,I forgot her name . However she was working @ 10 am on 7-5-2020.
Tarone Burnaugh | Premières impressionsCustomer service was great, it's always nice to do business with friendly and smiling staff members.
Debra Aguirre | Premières impressionsHad my storage for years and the people were great.
Sylvia Diel | Expérience généraleOther than the hike in the price due to different location I'm very satisfied with the storage facility.
raymond eugene weeks | Premières impressionsI liked the facility, but I need climate-controlled.
TERRI LAWSON | Expérience généraleVery professional service
Ky Amos | Expérience généraleNever knew about first 30 days free on new moves
Ezequiel Perez | Expérience généraleStaff and everything was cool
shana bell | Expérience généraleAmazing costumer service
bianca salas | Expérience généraleSatisfied! Clean facility. Friendly staff. No waiting in line. Acknowledged immediately upon walking in store. Just for storage it's a bit pricey. Would recommend. 4 stars for price
jewel bennett | Premières impressionsExcellent customer relations, and service, friendly people to work with.
RAYMOND JACOBS | Premières impressionsGreat group of young ladies. On point! Thank you.
Brian Sirk | Premières impressionsMerci.
Sherita Riddick | Expérience généraleclean facility, and excellent service
Bill Balderas | Premières impressionsThe service at this office were helpful and courteous.
Roslyn Gibbs | Expérience généralePaid for climate controlled unit. Unite was 130F degrees or hotter. Was forced to move my property into another storage location. Will not be using U-haul in the future. Will Not Recommend to anyone!
Jared Walker | Expérience généraleHappy with the service and working with me on whatever I needed.
RYAN LAFFEY | Premières impressionsStaff was extremely helpful and friendly.
Doug Crowe | Expérience généraleAmy was especially helpful and always friendly. This was was first time having to store my belongings and I must say it was a pleasant one. Great staff and secure clean facility. Very happy customer!
adele doctor | Expérience généralethey have been more than help full to me and i would highly recommend then 100 %
Gerald Denney | Expérience généraleVery nice and friendly people
Rebecca Zima-Reinhart | Expérience généraleThis storage is very amazing and very clean. I love this place and I will come back for the next time then. Thank you so much. Have a nice day. Smile... Joseph Yapching
Joseph Yapching | Expérience généraleGreat customer service but understaffed in Nor-Cal
Yvette Rodrigues | Premières impressionsVery friendly and helpful
Scott Davis | Premières impressionsThe staff always provide excellent service and the products are great.
Adlai Cotton | Expérience généraleAmy was awesome, I was also able to return my rental truck there, she made everything easy.
Carol Helton | Premières impressionsNo complaints, got exactly what I paid for and expected. Personnel amical.
Martin Zealley | Expérience générale………………………………………………………………..]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]l.,m nbvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvhn bn nhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Gary Wallace Holt | Expérience généraleI Recamen this uhaul storage and truck rental very good service
Lori Rouse | Expérience généraleThe service was exceptional and timely.
Sonya Hall | Premières impressionsGreat service and experience!
cece mcneely | Expérience généraleI only needed the storage for a limited time between moves, but the staff made the transition painless and complete. If I ever get reassigned to Nellis AFB, THIS U-HAUL is the one I'll use.
Randolph Winge | Expérience généraleTheir awesome
Karina Zentner | Expérience généraleAwesome service
erin mcqueen | Premières impressionsI've used U-haul at Nellis before didn't have any problems with theft or damages. I'm back hopefully I'll have the same experience as before. Thanks for your services.Have a blessed day.
Karen Allen | Premières impressionsClean, fast service, Cade was very friendly & efficient
Karina Zentner | Premières impressionsI have recommended this facility to people. It is safe and secure, and the staff is very helpful and nice.
Shelsey Scavenger | Expérience généraleTrès bien
Lori Rouse | Premières impressionsI was treated like a queen. Service was fast and friendly. I will tell my friends to rent here.
LaDema Fowler | Premières impressionsThanks I will always use facility if needed
Myisha White | Expérience généraleMerci
Falecia Williams | Expérience généraleMerci
Ronald Sneed | Expérience généraleIt was great.
Bill Brueggemeyer | Expérience généraleI have used this U-haul storage several times in the past with no issues. Not sure if Amy is the right fit when it comes to customer service. Maybe a few classes could do her some good.
Wilbur K Erving Jr. | Premières impressionsEveryone was helpful and professional.
Nate DeShields | Premières impressionsSever was nice and prompt.
Edward Joffrion | Premières impressionsand the staff was amazing!
Derick Davis | Expérience généraleGreat facility! Access was very easy and security very good. Though the unit was on the 2nd floor we moved everything in and out much easier than expected.. More flat carts would help. Merci encore!
THOMAS SAVIDGE | Expérience généraleI wouldn't change a thing with this U-Haul location. The managers and staff here excellent they went above and beyond the call of duty to make sure I had what I needed.
Michael Mcdole | Expérience généraleAftre 10 years of doing business with this location I would and will recommend to anyone looking for storage to use this facility.
GARY BURFORD | Expérience généraleFast and Quick Service
Jaynell Fultz | RéservationDon't like hours, so inconvenient especially during this time. We not in the 1950s
Dominic Ruiz | Expérience généralealways great service and assitance
DONALD GARBERG | Expérience généraleExcellent customer service
angela burkes | Expérience généraleA plus staff
Tina Carstens Boone | Expérience généraleThe staff was pleasant and helpful
Donald Kennedy | Expérience généraleKnowledgeable, helpful, all that good stuff.
Martin Zealley | RéservationEveryone was friendly and courteous. My storage was well maintained. UHaul is the best.
Judy Thurzo | Expérience généraleGreat and Friendly staff. Equipment clean, in great condition and truck runs perfect. This is my 2nd rental from this location. I know where #3 will be.
Sen McQuire | Expérience généraleMichelle went well above and beyond expectations to help us with our move.
Forrest Vanlandingham | Expérience généraleSuper service from the staff and very professional with personable touch. The facility is very well maintained.
Adlai Cotton | RéservationVery Clean!
Gail Thomas | Expérience généraleGreat service and would use again.
Michael Slawski | Expérience généraleNo comment.
KESHIA MARKS | Expérience généraleThe employees were friendly and supportive. When I needed a truck, they made it available for me.
Martin Jolly | Expérience généraleExcellent facility! Scott and Michele were very helpful in all aspects of my move!
maggy milani | Expérience généraleManager was very friendly and helpful, upon move in day I didn't have a lock she took one off the shelf and let me use it free of charge! Place was always clean and felt safe... Merci!
Elizabeth Bryant | Expérience généraleEverything was great! Staff was friendly and very helpful
larry armstrong | Expérience généraleThey are great! 😘
Leona Fudge | Expérience généraleAmazing staff, so accommodating! Thank you again
Adam golden | Expérience généraleGreat guest service...
Dan Colony | Expérience généraleEverything was great!! Thank you..
Ruth Brown-Whitten | Expérience générale