Évaluations des clients U-Haul Moving & Storage at Powers Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Powers Blvd

Cote générale :

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William M.
Évaluation :

Staff was awesome when I picked up the trailer and when I dropped it off, great job and appreciate the team there. The application works well, made both picking up and dropping off easy

LORI B.
Évaluation :

Le client n'a pas laissé de commentaire.

Betsy T.
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Le client n'a pas laissé de commentaire.

Bonnisha F.
Évaluation :

You over charged me

Mike K. | Premières impressions |
Évaluation :

Jordan and team were efficient, competent, and friendly.

Bruce R.
Évaluation :

Staff was quick to provide service, and everything worked as it should.

MELISSA J.
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Le client n'a pas laissé de commentaire.

Andre D. | Premières impressions |
Évaluation :

Moved my daughter from Wisconsin to Colorado with 5x8 enclosed trailer. The apartment turned out to be a disaster, lucky for us UHAUL gave a 30 free storage in return for our rental from Wisconsin. It was a savior. It gave us the time we needed to find a safe and clean apt to move her too while all of her stuff was safely stored indoors in a clean environment. Much appreciated.

john U.
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Le client n'a pas laissé de commentaire.

Charles M.
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Pure awesome customer service

ILEEN D.
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Le client n'a pas laissé de commentaire.

Ryan M.
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The staff was helpful. We didn't have a reservation but they had the 20' box truck we needed when we arrived, as the website had listed. Returning the truck was simple too.

TERESA L.
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The computer system took 20 minutes to load a screen to get the rental. That is no exaggeration

Patty M.
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Le client n'a pas laissé de commentaire.

Donna G.
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Le client n'a pas laissé de commentaire.

Ryan K.
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Originally set up pick up at Adam and son's and they notified me when I arrived the truck was broken. No call before. They sent me to Victor location where only one staff member was wearing a mask. Frustrating experience.

Luther H.
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Le client n'a pas laissé de commentaire.

Jacob B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Anthony S.
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Le client n'a pas laissé de commentaire.

Mary F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Pedro G. | Premières impressions |
Évaluation :

Muy profesional el personal

Samuel F.
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The location was over 30 minutes from me and not close the the location I requested. The gentleman working there were honestly the coolest guys ever however the customer service from the phone number (not the pick up or drop off location) sucked.

Gloria B. | Premières impressions |
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Le client n'a pas laissé de commentaire.

alex T.
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Le client n'a pas laissé de commentaire.

Clara A. | Premières impressions |
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The online experience gave me a larger storage than the facility had. The manager on-site was excellent and offered solutions to rectify the situation.

Linda R. | Premières impressions |
Évaluation :

Jordan, Carson and all the staff have been efficient and helpful with excellent customer service. They make you feel as though they are invested in your welfare. Moving is emotionally stressful and seldom without issues and they have been right there easing the stress. So far it has been a positive experience. Thanks to all of them but especially to Jordan.

fred F.
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Le client n'a pas laissé de commentaire.

Steven P.
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This is for all of U-Haul. The overall experience was bad. I needed to change trailer size at a different location but you wanted to price gouge me with a $900 charge. Instead I ended up damaging my vehicle, taking your trailer on a 600 mile drive for no good reason and stressing myself badly. U-Hauld needs to change their business model to accommodate customer changes. BTW I am going to buy a trailer that suits my needs for $450. Suck it!

MARCUS B.
Évaluation :

N/a

Melinda M. | Premières impressions |
Évaluation :

the man at the uhaul on Victor off of powers was wonderful. I don't think I've had a nicer customer service experience it was,made very simple and enjoyable.

Travis H. | Premières impressions |
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Spiders Nests in the storage area, and the facility lighting didn't come on until after 8pm when it gets dark at around 7pm so trying to move things in the dark was challenging... multiple alarms were going off...

Victor L.
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Le client n'a pas laissé de commentaire.

Melody O.
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Le client n'a pas laissé de commentaire.

Tiffany S.
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Le client n'a pas laissé de commentaire.

charles c. | Expérience générale |
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Great customer service for me. Cwc

Judith T.
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Le client n'a pas laissé de commentaire.

William S.
Évaluation :

Equipment had lights that didnt work on the rear right

DAVID B.
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Online app is messed up, I filled everything out for the Auto hauler, I went to pay and it said $161.08 needed for down payment. Paid an when I checked confirmation there was magnetic lights straps boxes shipping blankets but no trailer. App wouldn't let me cancel,So was on phone for 1/2 hour waiting.

James P.
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No recommendation

Elizabeth E.
Évaluation :

2nd time I have rented from this location. Went back for 2nd time to this very same location ONLY because of the GM, “Jordon”. He is amazing! He could not provide any better customer service than he does!!! What a pleasure to work w/him. Give that man a raise!!!!

Mariano I.
Évaluation :

Manager/ clerk was a little rude I felt. Made it clear the van rental wasn't for smoking , putting illegal things in it and few other things that were unnecessary, maybe I looked criminal or something but didn't hear him tell that to the customers before me

STEFANI O.
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Le client n'a pas laissé de commentaire.

Steven B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

clay G.
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Reps are friendly and very helpful!!!

ELMA G.
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Again service was ok. When I told the Uhaul guy my story he didn't seem to care.

JOHN C.
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Very professional

Clifford P.
Évaluation :

Thanks Uhaul for getting me on the road in minimum time

Kyle T.
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Le client n'a pas laissé de commentaire.

shelley S.
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Le client n'a pas laissé de commentaire.

JUDITH E.
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Le client n'a pas laissé de commentaire.

Ted G.
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Le client n'a pas laissé de commentaire.

diane M.
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Have equipment ready on time.

ANDREW P.
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Le client n'a pas laissé de commentaire.

Rafael G.
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Employee upon return attempted to charge with a full tank when I received it at a 1/4 tank. The employee who did the initial paperwork upon the pick-up even annotated on my documentation that it was to returned with a 1/4 tank. After trying to explain to the employee, I told her to go get the other employee who signed me out. She refused, so I informed her if she charges my credit card the extra fee's I would see her in court. After a few minutes of her typing something into her tablet she stated I would only be charged with the amount I knew I had to pay. My point is she argued with me without pulling out any actual paperwork and refusing to see my copy. Not good.

Charles T.
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Le client n'a pas laissé de commentaire.

Billie-Jon G.
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Le client n'a pas laissé de commentaire.

mark M.
Évaluation :

CONTINUE THA GREAT SERVICE THAT WE'VE EXPERIENCED WITH YOU ALL AND ALL WILL BE FINE! THANK YOU ALL SO MUCH FOR EVRYTHING YOU PROVIDED US! M.A. & CECILIA M.

Darrell W.
Évaluation :

Employee requested a person they could call at 7:30 am as an additional contact person. This is a ludicrous policy especially since I have previously rented there several times and never had to disturb someone at 7;30 am.

Steven K.
Évaluation :

Nicholas was very helpful and professional.

Diane V.
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Le client n'a pas laissé de commentaire.

Andrea R.
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Le client n'a pas laissé de commentaire.

Frank k. | Premières impressions |
Évaluation :

Moving from Missouri to Colorado and needed a big facility to store our items before we can move into a house . The staff was very nice and kept the unit for us. Thanks for your help.

LYNN H.
Évaluation :

Le client n'a pas laissé de commentaire.

FRANKLIN K.
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Le client n'a pas laissé de commentaire.

kendra W.
Évaluation :

I always enjoy renting my uhaul here. The staff is always kind, polite, and courteous. Sometimes they even show my 2 little boys the BIG truck. They always answer my children's questions and treat them kind. They answer all of my questions as well. I am do not have any suggestion for improvement at this location. Always, a very pleasant experience, everything is always very clean as well.

Tanisha P.
Évaluation :

My experience was terrible. I had to spend extra money to get to another location because the app rented me a car my first location didnt even have ... then I had to wait almost an hour for someone to help me then it made me get the I insurance I didnt have the money for all that extra stuff. Good truck but bad experience..

ANTONIO L.
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Le client n'a pas laissé de commentaire.

Steven A.
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A little trouble with computer systems caused a small delay in pickup, otherwise fine.

Marcus F.
Évaluation :

Clean facility, very friendly

Victor D.
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N/a

Richard M.
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Le client n'a pas laissé de commentaire.

Anthony D.
Évaluation :

Everyone is very friendly and I have always had very good service at this location.

Miriam G.
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Easy booking , great vehicles, very professional staff . Was fast easy and great value! I highly recommend to everyone.

rafael P.
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Le client n'a pas laissé de commentaire.

Jeffrey V.
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Le client n'a pas laissé de commentaire.

Martez R.
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Le client n'a pas laissé de commentaire.

Justin L.
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Le client n'a pas laissé de commentaire.

YIGAL S.
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Le client n'a pas laissé de commentaire.

Derek R.
Évaluation :

very efficient drop off

Scott A.
Évaluation :

Le client n'a pas laissé de commentaire.

Jason L.
Évaluation :

Your app sucks. I was told to pre register, but it never gave me the opportunity to do it. Had to do all at the counter, which defeats the purpose of pre reg.

LANYARD B.
Évaluation :

They guys at the drop off was great to work with.

Clifford H.
Évaluation :

Le client n'a pas laissé de commentaire.

Greg G.
Évaluation :

Everything was done in a helpful and professional manner. Jordan did a great job.

JAIRO R.
Évaluation :

Le client n'a pas laissé de commentaire.

Susan F.
Évaluation :

Le client n'a pas laissé de commentaire.

Andrew H.
Évaluation :

Made it 36 miles out of town and the passenger rear tire on the car hauler has a blow out. waited 3 hrs for roadside assistance to arrive to find that the drivers side tire was also about to go. This delay cost me valuable daylight so i had to finish my trip from CO to AZ in the Dark on winding stretches of mountain roads as i had to catch a flight the next morning and could not stop for the night. This trailer should NEVER have left the yard. Very Disappointing

Xinyuan Z.
Évaluation :

Le client n'a pas laissé de commentaire.

OZZIE S.
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Le client n'a pas laissé de commentaire.

Heidi G.
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Le client n'a pas laissé de commentaire.

Jane B.
Évaluation :

Wish the truck was at least 1/2 full when I picked it up. I stopped be4 going 5 miles to put gas in it. Not knowing how much gas it would use..and knowing I was going 3 places then to my house, be4 returning to this location. People are extremely nice at this location.

Robin D.
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Le client n'a pas laissé de commentaire.

Madison P.
Évaluation :

Nothing, everyone was great!

Monroe F.
Évaluation :

The staff was great.

Joseph M.
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Le client n'a pas laissé de commentaire.

Cort O.
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Le client n'a pas laissé de commentaire.

marcia v. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Dave H. | Premières impressions |
Évaluation :

would like access after hours. Not a big deal but would be convenient

Mary T.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID H.
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Le client n'a pas laissé de commentaire.

JILL G.
Évaluation :

Truck smelled of cigarette smoke.

Genea M.
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Le client n'a pas laissé de commentaire.

JOHN H.
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Le client n'a pas laissé de commentaire.

Ryan C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Nicola A.
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Le client n'a pas laissé de commentaire.

Sandra W.
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Le client n'a pas laissé de commentaire.

David L.
Évaluation :

This is an unfair question, because it is asked as if it pertains to the pick up location, and I have no suggestions for improvements there, but were you to ask me about the reservation process, I could write a book about the improvements that could be made based on the frustrations I encountered.

Christofer T.
Évaluation :

Wonderful, hassle-free experience with mobile rental. Would recommend in a heartbeat and will definitely use your services again!

Jason B.
Évaluation :

Even though I did self drop off, an employee who was walking by asked me if there was anything he could do to help me, when I told him I was contactless drop off, he thanked me and told me to simply leave the keys in the door and he would handle the rest

Ricardo P.
Évaluation :

Hire new staff

Kevin F.
Évaluation :

Everything went very well! Thank you.

Roman H.
Évaluation :

Give your staff a bonus!

Rhiannon K.
Évaluation :

The gentleman that helped get me checked out was beyond helpful and kind.

David B.
Évaluation :

Le client n'a pas laissé de commentaire.

David B.
Évaluation :

The fellow that helped us with the car trailer was amazing. He explained things and was great. Pay him more!!

Julie T.
Évaluation :

Le client n'a pas laissé de commentaire.

Eddy W. | Expérience générale |
Évaluation :

Courtney, Paul and everyone was very helpful and courteous.

Cheryl W. | Premières impressions |
Évaluation :

The Below Average is due to having a new person working by herself on a Saturday morning, and with very little help, there were 8 people in line, it was hot and of course the stupid mask don't help, not sure why the air was not on. Every transaction was taken forever, people in line were getting frustrated, I wasted a lot of my time in line, when I could have been getting a lot of other things done.

Laura J. | Expérience générale |
Évaluation :

We never worried about our belongings being in storage there. Very secure and great security measures.

Whitney H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Melissa C. | Expérience générale |
Évaluation :

I loved knowing my belongings stored at UHaul was secure and well taken care of

Wendy E. | Expérience générale |
Évaluation :

My belongings were stored for 2 years while I was overseas. Upon my return, everything was still clean and relatively dust free! I had easy access to remove my things, and the staff were incredibly helpful, friendly, and professional.

Steven B. | Premières impressions |
Évaluation :

Top notch crew and facility.

Devin P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

ERIK B. | Expérience générale |
Évaluation :

To whom it may concern: Jordan always has a positive attitude when I walk in your establishment. Jordan should be training other managers within your organization.

Ernesto S. | Expérience générale |
Évaluation :

Charisma uniqueness nerve and talent

Eddy W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

James C. | Expérience générale |
Évaluation :

The facility was clean and well maintained. The staff was awesome. I would recommend this facility to my friends

Jason B. | Expérience générale |
Évaluation :

The customer service line is insane here. The alarm system never worked properly. Even though access hours were clearly stated online, the alarm system would claim we were not allowed into our unit at that time.

Brian M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tom W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

janet o. | Expérience générale |
Évaluation :

Everyone was super nice and helpful!! Thank you for making my storage needs a pleasant experience!

Jason B. | Premières impressions |
Évaluation :

Huge line. Only one employee working. Waited over 30 minutes to be helped.

Jeremy H. | Premières impressions |
Évaluation :

Jennifer the GM was a huge help getting me a storage unit asap! Very great facility and will use their trucks again!

Michael M. | Premières impressions |
Évaluation :

Very friendly staff. Helpful, and easy to work with.

sarah e. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

michael w. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

kelsey k. | Premières impressions |
Évaluation :

The lady who assisted me (I wish I remembered her name!!) on June 2 was SO great. Very personable and helpful. I actually had a nice time chatting with her while we handled my requests. :) Happy I chose this location.

PATRICIA R. | Expérience générale |
Évaluation :

Use of this facility for the past 10 years has been amazing!!! I appreciate the security features in place to ensure my belongings were closely safeguarded at all times. Military discount on monthly rental was awesome too!

Robert M. | Expérience générale |
Évaluation :

After making my first payment I was then told we could have got the first month free if we rented a truck too. I eventually did end up renting a truck and was still told that didn't apply to me and it was too late for them to include me on that offer. The storage units just north of this location are constantly $25-$50 less per month than uhaul ended up being. Uhaul kept my stuff safe, along with the moths, but I will not be a return customer. Don't mention promos you can't actually give to the customer.

Todd L. | Expérience générale |
Évaluation :

Jennifer was amazing and extremely helpful in my decision which size unit worked best for me! Todd L

jerry d. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Rickey R. | Expérience générale |
Évaluation :

Got a call stating my unit was locked open. Left work and traveling from another city to the storage. When I arrived they let me know that it was not my unit that was open. The employee was rude and dismissive about the situation and the manager never called me about the situation. They knew it was not my unit, and it was in the notes shortly after they called me but no one informed me it was the wrong unit.

Steven T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ismael T. | Expérience générale |
Évaluation :

Jen was rude to us, and while we called them multiple times (each time getting sent to a call center), not once did we get a call back. Luckily corporate call center was able to help us out. You would think during a pandemic they would be a little more understanding, but no, the manager was rude and didn’t get anything done to solve the problem.

christopher g. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Chris C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Angela M. | Premières impressions |
Évaluation :

Angela Moore and Jennifer Hudson are amazing

RICHARD F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Reinhold F. | Expérience générale |
Évaluation :

Jennifer was awesome! Thank you very much for your help keep up the great work!!

gary l. | Expérience générale |
Évaluation :

Thankyou fore all the help an great people

ALAN B. | Expérience générale |
Évaluation :

Very professional and customer friendly

Larry D. | Expérience générale |
Évaluation :

Thanks!

Reinhold F. | Premières impressions |
Évaluation :

Great personnel,would recommend this place to anyone. Rhino.

Steven S. | Premières impressions |
Évaluation :

The folks there were very friendly and helpful. God bless the crew there!!!

veronica p. | Expérience générale |
Évaluation :

I was there for over 3 years and had a wonderful and safe experience.

Debrah K. | Expérience générale |
Évaluation :

when my credit card was comprised and was unable to be processed at Uhaul. They had great customer service e-mailed me and called me to resolve. Very appreciated. Thank you for your service.

Rob M. | Expérience générale |
Évaluation :

Could not access my unit during winter months due to your snow plow dumping all the snow in front of my unit. When brought to the attention of 3 employees. They didn't seem to care.

Sherry C. | Expérience générale |
Évaluation :

Everyone was very polite & went out of their way to assist us with our needs at the Powers & Victor location. We highly recommend this facility & had used their services for the past 14 months.

dandral s. | Expérience générale |
Évaluation :

For the second time charge for gas and needle was to the right of 3/4 full which was agreed to be upon delivery.

Ronald P. | Expérience générale |
Évaluation :

Sarah was extremely helpful and made the experience easy. She was great!

NICHOLAS B. | Expérience générale |
Évaluation :

Great Staff and facility! They are always friendly and willing to help.

CHARLES H. | Expérience générale |
Évaluation :

Very pleasant employees.

Ernestine R. | Expérience générale |
Évaluation :

Jenn and all of the staff was so very helpful and kind during the most stressful in my life. The facility was clean. If I ever need to store my things or use a truck, I will use this location. Thanks

Christopher D. | Premières impressions |
Évaluation :

Quick easy and informative.

Danielle S. | Expérience générale |
Évaluation :

The people that work at this facility went above and beyond to help me with storage and a long distance move and were so incredibly kind! I highly recommend their services!

Ginny O. | Expérience générale |
Évaluation :

Customer service exceptional.

JO ANN D. | Expérience générale |
Évaluation :

Thank you for your friendliness, and understanding ,at times

Hazen H. | Expérience générale |
Évaluation :

Great place. Great staff!!

Debbie S. | Premières impressions |
Évaluation :

Good service and reliable trailer.

Scott W. | Expérience générale |
Évaluation :

Thank you to Lafayette and his team! Excellent service and easy process!

Danielle S. | Premières impressions |
Évaluation :

Received excellent service and found overall experience very easygoing.

Mike H. | Expérience générale |
Évaluation :

Price was a Lille high I thought.

Douglas S. | Expérience générale |
Évaluation :

My experience with this Uhaul Storage Facility off Powers & Victor was exceptional. The staff were all very friendly & helpful. We will definitely refer you to friends and associates! Thank you!

Gary D. | Premières impressions |
Évaluation :

Service is extremely slow, and workers seem unsure of their own job duties. I bought a locker needing to unload at night. The 24/7 area was not working and they knew it, caused extra day uhaul rental.

April K. | Expérience générale |
Évaluation :

N/A

Barbara W. | Premières impressions |
Évaluation :

Excellent, caring staff! Service was fantastice! I highly recommend using this U-Haul location.

Mary C. | Expérience générale |
Évaluation :

very pleased with their facility

kenneth a. | Expérience générale |
Évaluation :

The one thing I will complain about is one day I ask a girl what does it take to be able to get into you storage unit 24 hours a day. She said I could do it for ten dollars and she was looking on her

Tina W. | Expérience générale |
Évaluation :

everything went as needed thank you

EDWARD Y. | Expérience générale |
Évaluation :

U-Haul Moving and Storage at Powers Blvd. have provided excellent service and storage for the past 6 years that I utilized the facility.

Douglas E. | Expérience générale |
Évaluation :

I was very impressed with the staff, facility and how well maintained the place was kept. Two thumbs up!

mike b. | Premières impressions |
Évaluation :

Customer service it was great there

David L. | Expérience générale |
Évaluation :

everything was great

Adam D. | Expérience générale |
Évaluation :

Awesome staff. The best U-Haul experience to date!

Irven H. | Premières impressions |
Évaluation :

Your salespeople should know their job that rules and regulations you should take that job seriously I know what's going on around them when I was there I saw several mistakes that were made .

brenda l. | Premières impressions |
Évaluation :

Brandon and Damion were very helpful when i got there

Adam D. | Premières impressions |
Évaluation :

The whole staff was friendly and professional. I was very impressed. One of the best if not best U-Haul locations I have ever used.

Ameerah R. | Expérience générale |
Évaluation :

Thank you

Larry D. | Premières impressions |
Évaluation :

😎

Gregg P. | Expérience générale |
Évaluation :

Convenient location, clean facility.

Kari M. | Premières impressions |
Évaluation :

Jake Logan was so helpful and gave me all the information I needed after leaving Public Storage since they don’t give all the information needed on their website. Everything is clean and nice!

Sabine M. | Premières impressions |
Évaluation :

Branden Hawke did an awesome job for me and my Husband

Erika M. | Expérience générale |
Évaluation :

The staff, especially Angela and Lafayette, were extremely helpful and pro-active, which was much appreciated by my brothers and me, as we were under a lot of stress at the time.

kenneth a. | Premières impressions |
Évaluation :

Very helpful

Teri M. | Expérience générale |
Évaluation :

Friendly helpful staff.

Victor J. | Premières impressions |
Évaluation :

Great place, really clean and the owner is super nice.

DONALD G. | Expérience générale |
Évaluation :

Friendly and helpful staff.

Gilberto V. | Premières impressions |
Évaluation :

Very good personal

kelly P. | Expérience générale |
Évaluation :

Staff was all nice, friendly, and professional. Facility clean and felt safe. However, I stood in line for almost half an hour Saturday to close out my contract. They were clearly understaffed.

PATRICIA H. | Expérience générale |
Évaluation :

I called about a refund for the amount of time that I had not used the unit until my next rental payment was due and the lady I talked with sounded like I would not get a refund but that she would ask

SYRETTA M. | Expérience générale |
Évaluation :

Is this facility gave assurance that my stored items were in good hands and that proved to be true. Thank you

Andrea P. | Expérience générale |
Évaluation :

Storage units were a lil pricey for the smaller ones maybe you should charge by the length of stay in the unit.

Anastacia B. | Réservation |
Évaluation :

Brandon was great. He took care of all my moving needs and can’t thank him enough.

karen m. | Expérience générale |
Évaluation :

They are very professional and kind people that work there. The facility is very nice, clean and well organized. I highly recommend this facility.

steven B. | Expérience générale |
Évaluation :

Great staff.

mike c. | Expérience générale |
Évaluation :

During my year long deployment I did not have anything to worry about. I knew my personal belongings were in the best capable hands. Thank you Uhaul for everything, you guys rock.

jessica m. | Expérience générale |
Évaluation :

Good customer service

Timothy F. | Expérience générale |
Évaluation :

its good

Carl S. | Expérience générale |
Évaluation :

Staff was awesome

DEBRA B. | Expérience générale |
Évaluation :

helpful & reliable staff; well-maintained facility; much better than others we have dealt with

Carl S. | Réservation |
Évaluation :

Great group. Awesome experience

michael w. | Expérience générale |
Évaluation :

The staff were very professional and courteous and they treated us like family meeting all our needs!

bill T. | Expérience générale |
Évaluation :

Great group of people and very helpful. I highly recommend them.

Gary D. | Expérience générale |
Évaluation :

The cargo door didn't work for the 1st month, and I was told by a “manager” I would get a refund for unused time when I left. GM wouldn’t honor it. More issues, but not enough space. Never again!

Keith J. | Expérience générale |
Évaluation :

A long wait line of people waiting to speak with a customer service representative is common at the Victor Place facility. Additional staff is very much needed.

Kevin W. | Expérience générale |
Évaluation :

Everything was great. I never worried about my items in storage.

bill T. | Réservation |
Évaluation :

Very friendly and helpful.

Robert S. | Expérience générale |
Évaluation :

I reserved a non climate controlled drive up storage unit through call center. When I arrived it was on the 2nd floor and climate controlled and no way to unload. Cancelled reservation. Disappointing.

MICHAEL M. | Expérience générale |
Évaluation :

I'm very happy to have closed out my storage at this facility after 14 years. I am now waiting for a refund, but have received Nothing informing me of my refund from the owner?!

ronald S. | Expérience générale |
Évaluation :

Very friendly and helpful staff.

Ben O. | Expérience générale |
Évaluation :

We had to pay a full months rent for five extra days of storage. Not the facilities fault. U-Haul should have a per day fee for extra days of use. I will not use U-Haul storage again.

brent d. | Expérience générale |
Évaluation :

.

Sarah M. | Expérience générale |
Évaluation :

.

SANDY G. | Expérience générale |
Évaluation :

I have used your facility for many years, and I will use it again if need to.

SHAWN H. | Expérience générale |
Évaluation :

Pretty upset that someone called me and told me my storage was empty. I had every I own in storage because I was over seas. I guess he looked at the wrong storage.

Aaren r. | Expérience générale |
Évaluation :

Than k you

Brandy S. | Expérience générale |
Évaluation :

Nice clean facility

Sarah K. | Expérience générale |
Évaluation :

I will use this facility again for any future needs.

tammy m. | Expérience générale |
Évaluation :

They rented the unit I reserved before I arrived and lied, claiming they never had one, but they had confirmed my reservation. Offered me 2 other units for $70 more than my reservation price.

DEBBIE S. | Expérience générale |
Évaluation :

Our son served 5 yrs with the marines then needed 3 years for school and the police academy. They are now in their new home. We are so thankful for U-Haul during these transition years.

David M. | Expérience générale |
Évaluation :

Cool place

Jeremy B. | Expérience générale |
Évaluation :

Catherine Speence is a great asset to your team. She was above a beyond helpful during my storage and trailer rental. Hope I spelled her name correctly.

Non reviews have been submitted for this location.

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