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Ronald L | Premières impressionsCustomer Reviews for U-Haul Moving & Storage at Powers Blvd
Testimonials From Recent Customers
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An associate there found a bald tire on the car hauler that we were getting ready to use. He changed the tire out and checked all other tires for any other adverse conditions. People working there were helpful and friendly.
Dan P | Expérience généraleThanks Marco for your help and excellent work to get the job done for me...
Robert MThe front desk personnel were incredibly helpful. They truly what costumer service is. Great job!
Jeykoll REverything went really well. Thanks
Markus TAll is well
Carlos LThe temperature inside the storage facility is equivalent to a meat locker. It was absolutely freezing! Ludicrous!
Connor W | Expérience généraleThe prices are really high compared to other places. We moved to two 10x40's and pay $150 each instead of paying the higher prices at Uhaul storage for smaller units. The staff is always really nice, helpful and professional. The units are very clean and well kept and the size you need is usually available at Power's location. Highly recommend them.
Sherry C | Expérience généraleGood customer service. After I dropped off my truck my vehicle would not start after a few minutes one of the employees was able to help all were kind.
Brian KI had a great experience at this Uhaul location, the team was knowledgeable on their equipment. Great customer service and friendly employees.
Daniel FI did not receive my U-Haul on time due to the system being down so I felt I should have received some type of discount since it delayed my move.
Lynae WOne of your workers made sure to call and fixed my date for pickup.
Nichole GHelpful Employees
joe nI was told if the had was more than I left I'd get a credit that I did not recieve and the gas was half a real more than even I left other than that it was a great experience overall.
Cynthia WEmployees made the process really quick and easy. They where very polite and professional.
Fredreick CIt would be nice if we weren't forced into having to purchase your insurance. I went a total of six miles and was charged 30 for your insurance. It's frustrating because my insurance covers any vehicle I drive.
joy n | Premières impressionsMaybe have more staff. Had to wait almost a half an hour to return the truck
Rebecca PGreat customer service from all the employees we interacted with. They went above and beyond.
Erin MRental was easy, return was easy. I don't think it could have gone better.
Ronald WHitch install was fast, service was courteous and professional. Very pleased with the results.
Kenneth BI'm very impressed with you guys and if it weren't for you all my daughter would have lost all her things.. I am more then greatful to you all.. God bless And thank you very much
beka j | Expérience généraleGreat experience
DAN LExcellent customer service all the way around!
Michael DStaff was excellent. Storage units only work with disc locks.
Shane C | Premières impressionsThis is a big U-Haul store and staff was very friendly and professional.
Kathy RYour app did not work to check out and check in. Made several attempts with taking photos etc uploading them on the app on return and it would not go nowhere so I just had to put the keys in a box. I took pictures myself for reference if needed down the road, but the invoice came in correct this morning. It has again the biggest problem is problems with your app
John HPerfect service. Customer service was wonderful.
Michael BI love this location and everyone was super helpful
Tiffany TOn line reservation made pick-up quick. Good van and options. Quick return, verification and billing wrap-up.Good crew at that location.
Michael BVery knowledgeable staff, despite them being young... I was a walk in customer had a big storage unit, trailer rental and trailer connected. Everything less than 30 minutes. Merci encore.
Christopher CThe only issue I experienced was lack of employees. When I arrived there was only 1 employee working the counter and several customers waiting to be assisted.
Robert AMy first issue is that I've been using U-haul for 50 YEARS, and have NEVER been required to CALL SOMEONE to "get approval" by U-haul to rent me a trailer. What POSSIBLE reason does U-haul need to have me call someone I know, and then let the U-Haul rep talk to them? That is just fucking stupid as well as embarrassing. You have me on file already, there was no reason for you to question ANYTHING about who I am. Your rep took pictures of my drivers license with a cell phone, which I FIND SUSPICIOUS AND DANGEROUS, and then took a picture of me in addition. Then when I brought the trailer back, the inner return lane was blocked with a U-haul van (empty) just sitting there, so I used the outboard lane. I sat in the return lane as the signs instruct, for 15 minutes before getting pissed and going inside to find out why no one had come out. There were zero customers in the store, and the TWO guys behind the counter acted surprised that I had been sitting there. I will NOT rent anything from U-haul again. Your company has become an arrogant shithole.
ALAN JWhile Thor and the storage facility were superb, the policy that you pay the full price of any unit for a month even if you move out 3 days after you pay for the next month is almost criminal. For that alone I was rather disgusted with UHAUL. The staffs hands are tied and they couldn't do anything about it. So if you don't make mind washing $314 for
Jeff D | Expérience généraleNice van!! Enjoyed driving it!
Debra WProcess was easy, staff was very friendly
Ted K | Premières impressionsALEX IS AMAZING!!!!!!! THANK YOU!
Andrea PYou came through for us just like we thought you would! Thanks! Your equipment performed well!
ROBERT DLoved the location. It is clean and well organized. Staff are friendly and efficient. I will make this my primary location for any future moving services that I may need.
JOSEPH BEverything went well thank you guys
Kavin HCan't remember for the life of me whom the two gentlemen were that helped however they were top notch! Very professional and friendly! I know one of them was a Corpsmen in the Navy, I'm a US Marine combat veteran we thrive on giving one another crap lol. I will always be a loyal customer ! Thank you for your help!!!!
Christopher SPeople very friendly and helpful.
Carole P | Premières impressionsPara mi todo estuvo perfecto seguir asi
Serrano ANo problems at all. Employees very helpful. Storage was nice and clean.
Carole PLower the excessive price. I rented a trailer to bring my car to a a repair shop. I had the trailer for less than 24 hours. It would not have cost $70.
Chris lYour system was so slow the employees had to use their cell phone to process our order. We were there for 50 minutes. I will look elsewhere next time I need to rent a truck.
David PThe gentleman who waited on me was excellent. I wish I had gotten his name. Thank you so much
Kathleen WI can't think of any possible improvement!!! The Victor place, Colorado springs store is the best in the country. The staff...including the management staff... exudes professionalism, pride of employment, expertise, courteousy, and friendliness. I have been going into this location for the past 15 years... And it has always been like that... Especially the past 5 years. I would strongly recommend them for moving, storage, and retail sales.
jeffrey hSuper easy check in and out. Thor was very polite, kind and helpful!!
STACY DEVERYTHING WAS GREAT! THANK YOU!
Andrea PCustomer service did a great job, thank you.
Michelle BThis location did everything they could to help me with the limited time we had before closing. Merci.
Lynn FThe staff was great.
Brad FGreat and friendly and helpful
SUSAN R | Premières impressionsYou guys gave me a jacked up truck I called and complained about it five minutes off the road you told me it was normal. I had to pull over multiple times. I am never renting from U-Haul again you all can get fucked.
Dustin BVery friendly service. No problems.
Eddie CThor is doing an amazing job
Corey CI have no complaints! UHAULs service and communication was amazing!
Rick MThe closed trailer 6ft by 12ft was of great help. We were able to move 2 households. The sliding back door was Difficult to open and close and did not lock 2 times. It was Difficult to hold down and lock.
robert dEasy drop off, staff was friendly.
Mark MThe service there is awesome at this U-Haul I like going in there there is consistency the manager Thor he's not just a manager he's an employee and he's out there working on the property I mean every time I come in I'm not just a customer he treats me like family so I would definitely recommend this U-Haul to anybody who needs one you have a great team there and everybody's friendly so thank you to Thor and his team
JAMES LYoung man who helped me did a good job. When he didn't know what to do he asked for help. He got me a unit fairly close to the elevator as I am unable to walk long distances.
barbara a | Premières impressionsI have used this location a few times to drop off a covered trailer after move day and each time I am met with GREAT customer service and am in and out quicker than I anticipated! Moving is already stressful but I am thankful the team at U-Haul understands that and takes care of their customers in a way that makes the day easier!
Jaimie RGood experience
CHRYSTELLE V | Premières impressionsIt was great!! No problems at all! Great experience!!!
DAVID CThis was my first Uhaul experience. I was incredibly impressed with how personal, intentional and efficient everyone in customer service was, and how easy and relieving the entire process felt from start to finish. For a company so large and well known, I had the assumption that they'd get the job done for a good price but would be a bit of a "bleh" experience that just had to get done, but I was wrong! From the first phone calls for questions/scheduling, to the drop off, hitch receiver installation, to trailer pick up, I felt seen, cared for and at ease. Great work, team! Thank you for making moving across the country feel like another smooth sailing and beautiful day.
miah cPlease send my sincere gratitude to each and every employee at the Powers location. Thank them for their excellent service I receive each and every time I rent a U-HAUL. Julie
Julie VI appreciated the help and professional of each staff member.
racquel b | Premières impressionsEverything was great. I made a reservation online less than an hour before pickup. When I got there, Thor was very friendly and swiftly got all the paperwork together and I was off. Will definitely be using again.
Lacy DI drove right up and the gentleman who was attending the return area helped me immediately. The process took only minutes, and I was on my way. Another wonderful experience. Merci.
Charlotte KThor was very helpful
Kathy HGreat service, well maintained property!
JOSEPH AGAS GAUGE OFF, LEFT DROVE 5 MILES LOW GAS LIGHT CAME ON ?
Don TI appreciated the ability to use the app to drop off!! The storage rates are double what one can find simply shopping around in town, although extremely convenient the price is outrageous. The staff here are awesome and helpful and the location is perfect! Thanks Uhaul!!
victor sCame in for a hitch Install on a Sunday. Right from the moment I walked in the store everyone was polite and professional. Right from the start I was told what they were going to do and how long that would take. Very pleased with the installation. Thanks again for the great experience.
Blane MGreat staff, but your rates are almost double everyone else’s in town for a 10x15
CHRISTOPHER T | Expérience généraleMy only complaint is that this location seems understaffed. Long lines and waits every time I went in the store/office. Everything else was fantastic.
Raven G | Expérience généraleThor and his Team are always very kind and helpful with my storage and truck rental needs. That staff at the Victor Pl store is just on point and always very helpful and considerate. Thank you all for the great experience and best wishes. Yay!! I actually got to vacate my storage unit!!! All the best - Paul Kramer ex 2331 client.
Paul K | Expérience généraleThor is excellent in customer care and really cares about his job and the customer! Iva is supreme at customer relations. Love this place and will use again in future!
MINDY K | Expérience généraleNice and professional people
Andre C | Expérience généraleGreat storage facility with easy access. Staff is friendly and helpful. Overall, the best options in the Springs.
Michael B | Expérience généraleStaff was amazing!!!!
Forrest B | Premières impressionsI appreciate the staff and the accessibility to the storage facility . Everything that was available was exactly what I wanted and cleanliness was immaculate. I would definitely recommend to all friends and family .
juan c | Expérience généraleThe area was tidy and the staff was awesome!!
NATALIE A | Expérience généraleThe facility and staff are great. But the computer system is horrible. Trying to pick up my truck I had to go to two locations, because my reserved truck was "lost". Then, after reserving my storage unit at a specific location, they moved it to another. I took a screen shot of my reservation number and address of the location. They couldn't look up my reservation number and I ended up getting a storage unit at the location I wanted, but what's the point of reserving a storage unit at a location, if the location is going to change for no reason, and no one informs you?
Mark S | Premières impressionsThe gentleman that helped us was friendly, however, he was not very knowledgeable about our situation with a month of free rent due to renting a truck in California. We had to pay first then get reimbursed which was frustrating since I had verified on the phone there would be no charge at move in.
JULIANN A | Premières impressionsExcellent service. Thor is a great employee! He helped us out quick and walked us over to the storage shed. He assisted after hours to answer a few questions.
Gabe L | Premières impressionsI can’t being to express how good and helpful the staff was in Coloardo Springs On 2175 Victor Pl i loved 🥰 every one there thank you all for such a good easy move
Javon S | Expérience généraleThe door on my storage area has issues
sandra J | Premières impressionsStill a satisfied customer.
SHELBIE M | Premières impressionsThe only problem I had was the accounting. They frequently said they did not receive my payments even though they had cleared my bank. I think it was a lag in crediting my account with the payment
Karen L | Expérience généraleFrom my move across country to COS to my move from Storage to a home, the staff made the whole very demanding transition less stressful... they advised me expertly on size of truck, size of storage that was perfect for me, not an upsell to something more profitable to them.
Theresa J | Expérience généraleStaff were not always knowledgeable and if I questioned them on something they would be a bit hostile. Really depended on who I was speaking with. Others would be super helpful and pleasant. It was a crapshoot everytime I walked in.
Carla S | Expérience généraleManager and all staff members are friendly and helped me with everything.
israel c | Expérience généraleStaff very helpful and answered all my question plus provided additional information.
rita n | Premières impressionsVery nice and helpful staff!
K B | Expérience généraleEveryone who helped was so friendly. Thank you for your assistance!!! Great team and location for storage!
Iva V | Expérience généraleThis was a great facility and the staff were very helpful.
Richard D | Expérience généraleThank you so much for helping us through our struggles.
anastacio t | Expérience généraleEveryone was so helpful and friendly. Thank you for all your hard work.
Charisma M | Expérience généraleGreat facility the staff members are very knowledgeable, polite, and patience with all my needs and concerns.
Gary B | Expérience généraleSuperb customer service from first phone contact with Thor to my arrival after cross country move--- Excellent professional and expedient!
Theresa J | Premières impressionsThe space is expensive. The renting process is intrusive and unfriendly. Same for renting vehicles. Very intrusive and unfriendly. I rent vehicles or storage because I do not have any other option! But good businesses will be wanted to be used not being used because of monopoly. The staff at the center are fine. But U-Haul policies are not fine.
Kishore D | Premières impressionsThe staff was very friendly and helpful. Answered my questions and made the move in quick and easy.
MELEAH D | Premières impressionsThe whole staff was great. Iva was very friendly , Skyler friendly and extremely knowledgeable, and Thor was clearly in charge and resolving any issues we had.
david m | Premières impressionsIt's frustrating needing to enter my code on multiple keypads, and needing to enter my code a second time on one keypad to leave.
stephen w | Online Move InBig cluster. Staff was friendly but the way you have to check in and get your storage unit is a mess. Either the system you use is faulty or the employee was not thoroughly trained.
David C | Premières impressionsGeneral manager is the best!! All so friendly and very helpful.
Robert H | Premières impressionsCharging more money to have 24 hour access to my Possessions was and it not Being explained to me When I first moved in did not serve me well.
Breton M | Expérience généraleThomson and his crew rip off people with auto pay by claiming the credit card did not go through, so they can collect late fees…
MATTHEW T | Expérience généraleVictor Place goes way above/beyond.
Daniel L | Online Move InThis was an amazingly helpful place to store my items - a lot of which were electronic and sensitive to dust and moisture. U-haul's facility on Powers Blvd is climate controlled, so this was the best possible solution for my needs.
AARON H | Expérience généraleThis facility was clean, well lit, safe, and staffed by Very Kind and knowledgeable folks. There was some issue with the access code never working. The alarm went off continuously with folks opening their doors because their access codes did not work. Great Facility and Highly Recommend!
John M | Expérience généraleThe wait was to long and the employee didn't know the storage system
Garth W | Premières impressionsThor and the Crew took care of me…listened to my concerns an helped me work through a problem to make it a solution—-Thanks Thor!
Gerhard K | Premières impressionsSkylar was fantastic!
John M | Premières impressionsI will use your facility again when I need to thank you
Annette W | Expérience généraleI have used them in the past until now and now and have never been disappointed. Close & convenient. I will recommend to family & friends..
Julia S | Expérience généraleThe door to the storage wouldn’t close, and I had to get help twice to close it.
Nick R | Premières impressionsThor was so helpful not only to me but every customer within his view. Great employee!
Ben O | Premières impressionsThe Gm who moved me in to my unit was awesome, great staff and facility.
Stephen W | Premières impressionsI have been using this storage since the early 2000's and have seen its decline. On removing my stuff out of the storage unit. I had moved out of state had my son to get the remaining off my stuff. I gave him the wrong key for the storage unit. I was informed that they don't cut locks I would need to get a lock smith and I had to be there too get it cut off. I informed the guy I was 1200 miles away could I speak to a manager. Now my son is there standing in his face. He whispered I am a manager I'm the general manager and say is there anything else I can help you with. I say you haven't helped me and hang up. I call my son and he tells me he was not the general manager not even the manager the general manager was actually there and when he whispered that and hurried me off the phone the general manager gave him a funny look. I use storage in Colorado Springs all the time. Like I said I have had a storage there since about 2010 or 2011 but they no longer have to worry about me every using them again and most time I have multiple units there. I will gladly take my business else where and make sure I let everyone I come across know how they don't care snout their customers
LONDON R | Expérience généraleVery pleased with the years of service. Not only did we rent a storage unit, but have done many u haul rentals as well- great and friendly staff to work with. Keep up the Great and Friendly services- Customers for ever.
Joseph H | Expérience généraleStaff was extremely helpful! They dedicated extra time to answer my questions and find the proper storage unit. Awesome service!
Allen P | Premières impressionsWas convenient but very expensive for a small unit.
DEANNA B | Expérience généraleOnly coming is that monthly payment was made a few days before leaving and there was no partial refund.
Rita T | Expérience généraleThe staff was terrific and responded to all my questions with knowledge. Merci.
Sergio H | Expérience généraleSkylar was very helpful
maria r | Premières impressionsBest U-Haul Staff On This Side Of Heaven... Everyone no matter what day was very friendly, willingly helpful, and authentically professional ♥, see ya next time... Thanks, HMichelle Cooper, Self-published Author Be Blessed
Hattie C | Expérience généraleNothing to complaint, Thanks for your good service!!!
BRYAN G | Expérience généraleThe staff was very friendly!
Nathan B | Premières impressionsAucun
debbie w | Premières impressionsI like the alarmed doors
TIMOTHY C | Premières impressionsThe guy that helped me was really helpful and nice
Kristine P | Premières impressionsThe only complaint I have, is that I paid for my November rent to avoid a late charge, had the unit cleared out by the evening of the 2nd, and closed the account the morning of the 3rd, but my rent was not pro-rated. Therefore I was charged full rent ($99,95) for 2 days of storage?!
Buddy K | Expérience généraleWhen I moved into town I needed a temporary place to store some things until I moved into my new house. I was originally headed to check out a different storage facility near by but passed this location and decided to stop and check it out. I am so glad that I did! Every person that I encountered on their staff was friendly and helpful. The facility was clean, secure and well maintained. The online billing and communications were easy and efficient. Bottom line, if you need a place to store some of your belongings, you won't be disappointed with this location!
Ana L | Expérience généraleThe staff was outstanding with there help assure that my needs were met .
Robert P | Premières impressionsEasy to sign up for and use. The facility is very clean and the employees are extremely helpful and easy to talk to if you have any issues or questions.
Kathryn N | Expérience généraleThe man who helped us was great. He helped us when the other location on academy was not so helpful. Thanks dude u a real 1
Elisha V | Premières impressionsJordan Saulnier assisted us and was a life saver. Not only was he helpful, efficient, and friendly, he made sure that the storage unit we rented matched our needs better than the unit we had originally reserved. Outstanding experience over all.
Joel J | Premières impressionsI'm really disappointed in the way I had to leave my storage unit. They changed my lock and I didn't know if it, no big deal. But then they "didn't know" if they changed the lock or someone broke in and changed it. I explained that I was currently amidst a scary domestic violence case and I needed to know if it was them or if I should call the police. The employee literally LAUGHED and hung up on me and said call the police. When I informed the manager of this I was really upset and he informed me that he handles his employees properly. A lot more to this story but that's to the point enough to see how this location is managed by a bunch of school boys that are not considerate of VIOLENCE and abuse.
ALYSSA D | Expérience généraleExcellent service à la clientèle
Charisma M | Premières impressionsBeing in the military and being told you are leaving and have to pack all your stuff in less than a week is stressful enough. Now looking for a storage unit that was big enough for all my stuff was even harder. I stopped by this location knowing they had no units big enough to fit all of my stuff. But somehow the manager on duty that day Marco made a bunch of calls to accommodate me and made it happen. On top of that Jordan one of the employees there was super professional and polite. This location has been amazing in such a stressful time. You have earned my business while I'm stationed here and recommend everyone to come here. Thank you again for helping me out.
Otto L | Premières impressionsFailure on the part of your company in helping me with the closing of acct. Very poor service on your part.
janice n | Expérience généraleThe Manager is fantastic? I was involuntarily moved by U-Haul from one U-Haul facility to the Powers Blvd U-Haul and there were numerous issues relating to the move. The Manager ((Marco) at Powers Blvd worked through each issue one at a time with customer service always in the forefront! Great Service at the Powers Blvd U-Haul.
Jim H | Premières impressionsGreat, helpful, employees working at this facility!
JERI N | Expérience généraleVery well run facility
Jeff M | Expérience généraleStaff always friendly and helpful.
John B | Expérience généraleGreat guys and gals to work with!
Gary M | Expérience généraleThor was very helpful from beginning to end. I really appreciate that.
Tamika k | Expérience généraleGreat friendly service
Randy C | Expérience généraleThe only thing that bugs me is that after business hours- it you need to move big items in or out of the unit/ the big sliding glass doors don't open.. you have to move through a small door - which is really frustrating. If we can access those doors during office business hours- we should be able to use them when the office is closed.. you can't get in during business hours unless you use your code anyways - so what's the difference? Aside from that- the location is great, staff has always been super nice and helpful.
Jaylene R | Expérience généraleIt was a surprisingly pleasant experience and Tiffany was exceedingly helpful and professional. She's the best. Great facilities making the strage experience very easy. Strongly recommend.
Jose A | Premières impressionsThe gentleman at this facility were extremely patient and helpful. Thank you Thor
JERI N | Premières impressionsVery excellent staff!!!!
Espoir L | Expérience généraleGM Marco A. Is absolutely amazing!!! Extremely friendly, knowledgeable, and helpful. He definitely will go above and beyond, the extra mile, to help his customers to be completely taken care of. His staff there is also extremely friendly and courteous. He runs an amazing ship there! Best bet would be to hang on to him and his staff also. Thank you to him for all the help he gave me on August 3rd. He is very much appreciated
michelle s | Premières impressionsNo wait, efficient and pleasant staff, spotless facility, free dollies available for use, and first month free -- best storage experience yet!
Leslie I | Premières impressionsQuick and easy turn in of equipment and storage unit. Staff was very helpful and friendly.
James L | Expérience généraleThe gentleman helping me was friendly, thorough and pleasant to work with.
Ralph C | Premières impressionsThe person who helped me was very clear and helped out
Michael L | Premières impressionsMy wife Cecilia and I would like to extend an extreme thank you all very much message to all of the UHAUL team members at the Victor and Powers Street office in Colorado Springs, Colorado that we've met!! Thanks guys!! This includes Jordan S., Marco, Nick, and Stephen among others there and in the U-Haul family network!!!! Great going guys!! Thanks so very much for allowing us to stay safe and use your facilities!! Much much appreciated! Blessings! Mark Anthony and Cecilia Mickens
mark m | Expérience généraleThe store clerk that helped me was very nice and helpful.
Tinamarie R | Premières impressionsThanks 😊
Hattie C | Premières impressionsWe stopped by to inquire about renting a small storage unit. The person that assisted us was very friendly, knowledgeable and helpful. We were able to get everything taken care of that same day and moved some of our belongings in immediately. The location is convenient. I love the reassurance that the alarm provides. The rates are reasonable.
Ana L | Premières impressionsSimple easy process to get online. The only thing I would say is that second floor is very hot. I'm not sure the climate control setting but it is much hotter on the second level
Sonja G | Online Move InEverything at Victor Pl facility was good. However, we were frustrated there when we found out the operator at the call center gave us wrong information when we made the reservation. We specifically asked if the 14' dimesion was length which she confirmed. We needed to rent a second unit on arrival when we discovered the 14' was height.
FORREST T | Premières impressionsI can’t get ahold of anyone to ask questions or to get Info about changing my unit
Cat N | Online Move InAt first, we had a difficult time getting in after hours because instructions were different from what we were originally told. After a few minutes of trying with the swiping of the card, we figured it out.
Carolena L | Premières impressionsI reserved my storage unit about two weeks ago, and when I show up with a full truck, they tell me they don't have the unit I reserved. They tell me your computer system is always wrong. Then they try to get me to go to another property across town. Finally they find and indoor unit (I wanted drive-up), rented it to me, then when we went to go look at it, there was already a lock on it, someone was renting it, but it didn't show in their computer. So we had to go find another one. All together they were unorganized, and not really helpful. I would recommend fixing your computer system online to reflect what is actually available at your locations. Horrible experience.
Robert S | Premières impressionsThis is the only uhaul I've had a great experience at. Great, professional, helpful team.
Heather M | Expérience généraleLock was not available in the room, had to wait over 20 minutes to get it.
Juan T | Online Move InStaff was very helpful is getting everything I needed to rent the storage space and reserve a truck for next month. They inspected the first unit assigned to me and found that unsuitable to rent, and quickly switched me to a different unit.
Steven S | Premières impressionsGreat storage location. Thank you.
Veronica F | Expérience généraleThe guys were helpful getting me set up in my new unit. Merci.
David P | Premières impressionsStaff was very helpful and the facilities were clean and well maintained
Carol B | Expérience généraleEveryone is so friendly and helpful. It was a wonderful experience.
Anthony G | Expérience généraleHelpful and friendly staff.
Rita T | Premières impressionsLove the staff, so nice to hear 'I haven't seen you in awhile.' Always helpful and nice! I had trouble getting my lock to get right and they showed me exactly what to do. I had issues a couple times with the code and they helped me again! Above and beyond nice!
Kathy H | Premières impressionsLove this location! Tough to find customer service at the level Jordan and his team provide. Can't say enough good things!
Robert W | Expérience généraleThe young man who helped me out was very patient and helpful. I had a great experience and look forward to doing business at this location.
Brittany F | Premières impressionsThe manager, Jordan was wonderful and helped me out sooo much!
Mae W | Premières impressionsExcellent customer service at the location. Was a pleasure doing business with you. Merci.
Vanessa G | Expérience généraleThe staff was very nice and helpful to my needs.
Christina K | Premières impressionsEveryone nice and helpful. Easy to move in and they provided carts to borrow and that was awesome.
Catherine D | Premières impressionsEnjoyed the service that u- haul provided. If I'm ever in need of storage I will be in returning customer
Ralph G | Expérience généraleOut of all the u-haul places, this one is by far my favourite place to go. The staff are amazing here! They are always super helpful! They care about you and your time. The only downfall is the storage units outside have such a gap at the top of the door. There was so much dirt all over are stuff, for the few months it was there.
Kimberly M | Expérience généraleWe were very thankful for the storage we had for 6 months. The staffs there were friendly and easy to communicate. I would definitely recommend this storage place to anyone.
Stuart H | Expérience généraleExcellent staff and facility. Only needed the unit for a short period of time, but based on the experience I will not hesitate to return when needed.
Benjamin J | Expérience généraleJordan the GM was extremely fantastic I appreciated his assistance very much!! Wish the Staff at victor Pl a safe holiday season and thankful for having them help now and always Ms. Pino
tina p | Premières impressionsThe staff was helpful , especially the gentleman who assisted me and checked me in. He was outstanding. I do feel like the trucks are fudging the mileage because I took a trip that was mapped out at 19 miles but was charged for 36.
Nicholas J | Premières impressionsMoved my daughter from Wisconsin to Colorado. The apartment she was moving into was unacceptable. Fortunately U-Haul gave us 30 day free storage as part of renting an enclosed trailer from Wi. to Co. We took advantage of that to find another place. That benefit was beneficial for us to find a new place for out daughter. Staff and facility was top notch. I would recommend to others.
Andre D | Expérience généraleThe Manager who signed me in and then checked me out was wonderful! So friendly and helpful. I went to this location specifically because he was so awesome! I will always use this location for storage and truck rental. Thank you so much!
Melinda M | Expérience généraleJordan and team were efficient, competent, and friendly.
Mike K | Premières impressionsMoved my daughter from Wisconsin to Colorado with 5x8 enclosed trailer. The apartment turned out to be a disaster, lucky for us UHAUL gave a 30 free storage in return for our rental from Wisconsin. It was a savior. It gave us the time we needed to find a safe and clean apt to move her too while all of her stuff was safely stored indoors in a clean environment. Much appreciated.
Andre D | Premières impressionsMuy profesional el personal
Pedro G | Premières impressionsThe online experience gave me a larger storage than the facility had. The manager on-site was excellent and offered solutions to rectify the situation.
Clara A | Premières impressionsJordan, Carson and all the staff have been efficient and helpful with excellent customer service. They make you feel as though they are invested in your welfare. Moving is emotionally stressful and seldom without issues and they have been right there easing the stress. So far it has been a positive experience. Thanks to all of them but especially to Jordan.
Linda R | Premières impressionsthe man at the uhaul on Victor off of powers was wonderful. I don't think I've had a nicer customer service experience it was,made very simple and enjoyable.
Melinda M | Premières impressionsSpiders Nests in the storage area, and the facility lighting didn't come on until after 8pm when it gets dark at around 7pm so trying to move things in the dark was challenging... multiple alarms were going off...
Travis H | Premières impressionsGreat customer service for me. Cwc
charles c | Expérience généraleMoving from Missouri to Colorado and needed a big facility to store our items before we can move into a house . The staff was very nice and kept the unit for us. Thanks for your help.
Frank k | Premières impressionswould like access after hours. Not a big deal but would be convenient
Dave H | Premières impressionsCourtney, Paul and everyone was very helpful and courteous.
Eddy W | Expérience généraleThe Below Average is due to having a new person working by herself on a Saturday morning, and with very little help, there were 8 people in line, it was hot and of course the stupid mask don't help, not sure why the air was not on. Every transaction was taken forever, people in line were getting frustrated, I wasted a lot of my time in line, when I could have been getting a lot of other things done.
Cheryl W | Premières impressionsWe never worried about our belongings being in storage there. Very secure and great security measures.
Laura J | Expérience généraleI loved knowing my belongings stored at UHaul was secure and well taken care of
Melissa C | Expérience généraleMy belongings were stored for 2 years while I was overseas. Upon my return, everything was still clean and relatively dust free! I had easy access to remove my things, and the staff were incredibly helpful, friendly, and professional.
MATTHEW E | Expérience généraleTop notch crew and facility.
Steven B | Premières impressionsTo whom it may concern: Jordan always has a positive attitude when I walk in your establishment. Jordan should be training other managers within your organization.
ERIK B | Expérience généraleCharisma uniqueness nerve and talent
Ernesto S | Expérience généraleThe facility was clean and well maintained. The staff was awesome. I would recommend this facility to my friends
James C | Expérience généraleThe customer service line is insane here. The alarm system never worked properly. Even though access hours were clearly stated online, the alarm system would claim we were not allowed into our unit at that time.
Jason B | Expérience généraleEveryone was super nice and helpful!! Thank you for making my storage needs a pleasant experience!
janet o | Expérience généraleHuge line. Only one employee working. Waited over 30 minutes to be helped.
Jason B | Premières impressionsJennifer the GM was a huge help getting me a storage unit asap! Very great facility and will use their trucks again!
Jeremy H | Premières impressionsVery friendly staff. Helpful, and easy to work with.
Michael M | Premières impressionsThe lady who assisted me (I wish I remembered her name!!) on June 2 was SO great. Very personable and helpful. I actually had a nice time chatting with her while we handled my requests. :) Happy I chose this location.
kelsey k | Premières impressionsUse of this facility for the past 10 years has been amazing!!! I appreciate the security features in place to ensure my belongings were closely safeguarded at all times. Military discount on monthly rental was awesome too!
PATRICIA R | Expérience généraleAfter making my first payment I was then told we could have got the first month free if we rented a truck too. I eventually did end up renting a truck and was still told that didn't apply to me and it was too late for them to include me on that offer. The storage units just north of this location are constantly $25-$50 less per month than uhaul ended up being. Uhaul kept my stuff safe, along with the moths, but I will not be a return customer. Don't mention promos you can't actually give to the customer.
Robert M | Expérience généraleJennifer was amazing and extremely helpful in my decision which size unit worked best for me! Todd L
Todd L | Expérience généraleGot a call stating my unit was locked open. Left work and traveling from another city to the storage. When I arrived they let me know that it was not my unit that was open. The employee was rude and dismissive about the situation and the manager never called me about the situation. They knew it was not my unit, and it was in the notes shortly after they called me but no one informed me it was the wrong unit.
Rickey R | Expérience généraleJen was rude to us, and while we called them multiple times (each time getting sent to a call center), not once did we get a call back. Luckily corporate call center was able to help us out. You would think during a pandemic they would be a little more understanding, but no, the manager was rude and didn't get anything done to solve the problem.
Ismael T | Expérience généraleAngela Moore and Jennifer Hudson are amazing
Angela M | Premières impressionsJennifer was awesome! Thank you very much for your help keep up the great work!!
Reinhold F | Expérience généraleThankyou fore all the help an great people
gary l | Expérience généraleVery professional and customer friendly
ALAN B | Expérience généraleMerci!
Larry D | Expérience généraleGreat personnel,would recommend this place to anyone. Rhino.
Reinhold F | Premières impressionsThe folks there were very friendly and helpful. God bless the crew there!!!
Steven S | Premières impressionsI was there for over 3 years and had a wonderful and safe experience.
veronica p | Expérience généralewhen my credit card was comprised and was unable to be processed at Uhaul. They had great customer service e-mailed me and called me to resolve. Very appreciated. Thank you for your service.
Debrah K | Expérience généraleCould not access my unit during winter months due to your snow plow dumping all the snow in front of my unit. When brought to the attention of 3 employees. They didn't seem to care.
Rob M | Expérience généraleEveryone was very polite & went out of their way to assist us with our needs at the Powers & Victor location. We highly recommend this facility & had used their services for the past 14 months.
Sherry C | Expérience généraleFor the second time charge for gas and needle was to the right of 3/4 full which was agreed to be upon delivery.
dandral s | Expérience généraleSarah was extremely helpful and made the experience easy. She was great!
Ronald P | Expérience généraleGreat Staff and facility! They are always friendly and willing to help.
NICHOLAS B | Expérience généraleVery pleasant employees.
CHARLES H | Expérience généraleJenn and all of the staff was so very helpful and kind during the most stressful in my life. The facility was clean. If I ever need to store my things or use a truck, I will use this location. Thanks
Ernestine R | Expérience généraleQuick easy and informative.
Christopher D | Premières impressionsThe people that work at this facility went above and beyond to help me with storage and a long distance move and were so incredibly kind! I highly recommend their services!
Danielle S | Expérience généraleCustomer service exceptional.
Ginny O | Expérience généraleThank you for your friendliness, and understanding ,at times
JO A | Expérience généraleGreat place. Great staff!!
Hazen H | Expérience généraleGood service and reliable trailer.
Debbie S | Premières impressionsThank you to Lafayette and his team! Excellent service and easy process!
Scott W | Expérience généraleReceived excellent service and found overall experience very easygoing.
Danielle S | Premières impressionsPrice was a Lille high I thought.
Mike H | Expérience généraleMy experience with this Uhaul Storage Facility off Powers & Victor was exceptional. The staff were all very friendly & helpful. We will definitely refer you to friends and associates! Merci.
Douglas S | Expérience généraleService is extremely slow, and workers seem unsure of their own job duties. I bought a locker needing to unload at night. The 24/7 area was not working and they knew it, caused extra day uhaul rental.
Gary D | Premières impressionsS.O.
April K | Expérience généraleExcellent, caring staff! Service was fantastice! I highly recommend using this U-Haul location.
Barbara W | Premières impressionsvery pleased with their facility
Mary C | Expérience généraleThe one thing I will complain about is one day I ask a girl what does it take to be able to get into you storage unit 24 hours a day. She said I could do it for ten dollars and she was looking on her
kenneth a | Expérience généraleeverything went as needed thank you
Tina W | Expérience généraleU-Haul Moving and Storage at Powers Blvd. have provided excellent service and storage for the past 6 years that I utilized the facility.
EDWARD Y | Expérience généraleI was very impressed with the staff, facility and how well maintained the place was kept. Two thumbs up!
Douglas E | Expérience généraleCustomer service it was great there
mike b | Premières impressionseverything was great
David L | Expérience généraleAwesome staff. The best U-Haul experience to date!
Adam D | Expérience généraleYour salespeople should know their job that rules and regulations you should take that job seriously I know what's going on around them when I was there I saw several mistakes that were made .
Irven H | Premières impressionsBrandon and Damion were very helpful when i got there
brenda l | Premières impressionsThe whole staff was friendly and professional. J'ai été très impressionné. One of the best if not best U-Haul locations I have ever used.
Adam D | Premières impressionsMerci
Ameerah R | Expérience générale😎
Larry D | Premières impressionsConvenient location, clean facility.
Gregg P | Expérience généraleJake Logan was so helpful and gave me all the information I needed after leaving Public Storage since they don't give all the information needed on their website. Everything is clean and nice!
Kari M | Premières impressionsBranden Hawke did an awesome job for me and my Husband
Sabine M | Premières impressionsThe staff, especially Angela and Lafayette, were extremely helpful and pro-active, which was much appreciated by my brothers and me, as we were under a lot of stress at the time.
Erika M | Expérience généraleVery helpful
kenneth a | Premières impressionsFriendly helpful staff.
Teri M | Expérience généraleGreat place, really clean and the owner is super nice.
Victor J | Premières impressionsFriendly and helpful staff.
DONALD G | Expérience généraleVery good personal
Gilberto V | Premières impressionsStaff was all nice, friendly, and professional. Facility clean and felt safe. However, I stood in line for almost half an hour Saturday to close out my contract. They were clearly understaffed.
kelly P | Expérience généraleI called about a refund for the amount of time that I had not used the unit until my next rental payment was due and the lady I talked with sounded like I would not get a refund but that she would ask
PATRICIA H | Expérience généraleIs this facility gave assurance that my stored items were in good hands and that proved to be true. Merci
SYRETTA M | Expérience généraleStorage units were a lil pricey for the smaller ones maybe you should charge by the length of stay in the unit.
Andrea P | Expérience généraleBrandon was great. He took care of all my moving needs and can’t thank him enough.
Anastacia B | RéservationThey are very professional and kind people that work there. The facility is very nice, clean and well organized. I highly recommend this facility.
karen m | Expérience généraleGreat staff.
steven B | Expérience généraleDuring my year long deployment I did not have anything to worry about. I knew my personal belongings were in the best capable hands. Thank you Uhaul for everything, you guys rock.
mike c | Expérience généraleGood customer service
jessica m | Expérience généraleits good
Timothy F | Expérience généraleStaff was awesome
Carl S | Expérience généralehelpful & reliable staff; well-maintained facility; much better than others we have dealt with
DEBRA B | Expérience généraleGreat group. Awesome experience
Carl S | RéservationThe staff were very professional and courteous and they treated us like family meeting all our needs!
michael w | Expérience généraleGreat group of people and very helpful. Je les recommande chaudement.
bill T | Expérience généraleThe cargo door didn't work for the 1st month, and I was told by a "manager" I would get a refund for unused time when I left. GM wouldn't honor it. More issues, but not enough space. Never again!
Gary D | Expérience généraleA long wait line of people waiting to speak with a customer service representative is common at the Victor Place facility. Additional staff is very much needed.
Keith J | Expérience généraleEverything was great. I never worried about my items in storage.
Kevin W | Expérience généraleVery friendly and helpful.
bill T | RéservationI reserved a non climate controlled drive up storage unit through call center. When I arrived it was on the 2nd floor and climate controlled and no way to unload. Cancelled reservation. Disappointing.
Robert S | Expérience généraleI'm very happy to have closed out my storage at this facility after 14 years. I am now waiting for a refund, but have received Nothing informing me of my refund from the owner?!
MICHAEL M | Expérience généraleVery friendly and helpful staff.
ronald S | Expérience généraleWe had to pay a full months rent for five extra days of storage. Not the facilities fault. U-Haul should have a per day fee for extra days of use. I will not use U-Haul storage again.
Ben O | Expérience générale.
brent d | Expérience générale.
Sarah M | Expérience généraleI have used your facility for many years, and I will use it again if need to.
SANDY G | Expérience généralePretty upset that someone called me and told me my storage was empty. I had every I own in storage because I was over seas. I guess he looked at the wrong storage.
SHAWN H | Expérience généraleThan k you
Aaren r | Expérience généraleNice clean facility
Brandy S | Expérience généraleI will use this facility again for any future needs.
Sarah K | Expérience généraleThey rented the unit I reserved before I arrived and lied, claiming they never had one, but they had confirmed my reservation. Offered me 2 other units for $70 more than my reservation price.
tammy m | Expérience généraleOur son served 5 yrs with the marines then needed 3 years for school and the police academy. They are now in their new home. We are so thankful for U-Haul during these transition years.
DEBBIE S | Expérience généraleCool place
David M | Expérience généraleCatherine Speence is a great asset to your team. She was above a beyond helpful during my storage and trailer rental. Hope I spelled her name correctly.
Jeremy B | Expérience générale