Évaluations des clients U-Haul Moving & Storage at Russell Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Russell Rd

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Lisa L. le

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Had rental truck for two hours. I thought on the 1st month rent on storage unit was $1.00 but I was charged $69.95 movein on 10/18/2019. So is my next month 69.95 or free. Please advise because I am confused.

Steven F. le

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Always fast and very helpful service

Eric B. le

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Thanks! I got the move done in one afternoon!

SERGIO P. le

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Le client n'a pas laissé de commentaire.

Caroline T. le

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very helpful

James R. le

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Angie was the most polite helpful and knowledgeable professional i have delt with in a long time genuinely a nice person see is one of your greatest accents cherish that lady for she really loves her job and it shows if i had a opening i would do my best to steel her away but i dout she would ever leave uhaul she is a keeper and that my friend is rare these days

Maria F. le

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Make sure equipment is more efficient and ready for customer use. Brakes were very bad on truck. You guys inspect when a customer brings back but not before very disappointed in the way it drove.

taisi U. le

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Good service

Leticia E. le

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Le client n'a pas laissé de commentaire.

Charles D. le

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Le client n'a pas laissé de commentaire.

Randy R. le

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Le client n'a pas laissé de commentaire.

gil B. le

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Le client n'a pas laissé de commentaire.

Shaun F. le

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Le client n'a pas laissé de commentaire.

Charles D. le

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Le client n'a pas laissé de commentaire.

Matthew D. le

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Le client n'a pas laissé de commentaire.

Precious H. le

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A closer uhaul with everything by boulder and flamingo

Michael M. le

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Le client n'a pas laissé de commentaire.

Donald L. le

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Le client n'a pas laissé de commentaire.

Romona M. le

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Le client n'a pas laissé de commentaire.

Lawrence C. le

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Your agents Avon and Chelsea was very kind and helpful. We will recommend this store highly.

Kim H. le

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Not a fan of losing space to a handtruck I didn’t need. The receipt was a little confusing. Otherwise, your personnel were very professional, and your truck worked perfectly.

Robin A. le

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Le client n'a pas laissé de commentaire.

Laura L. le

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JUST KEEP THE EXCELLENT SERVICE THAT YOU ALREADY HAVE.????????????????????

Patrick T. le

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Manager Mike, and one of his employees, Angela, were great to work with!

morris R. le

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Le client n'a pas laissé de commentaire.

Johnathan C. le

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Trailer was dirty inside, had to be swept out before I loaded it. It was dispatched with a flat tire that was severely cupped and had a nail in it. Checked pressures after trailer was loaded at my residence because I noticed one tire appeared low. The punctured tire had 8 psi. Had to reinflate tire 5 times during my 5 hour trip to maintain pressure while driving to prevent a blowout. It’s obvious no inspection was done on the trailer when checked in from previous dispatch. A person of lesser mechanical aptitude would of had an accident due to the trailer’s tire condition.

Nathaniel P. le

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Outstanding customer service. This Uhaul facility is the best in town, Highly Recommended!!! They go above and beyond to make sure you are taken care of, especially during the high stress of moving, this is really exceptional to experience. Thanks team very much.

James T. le

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Russell location was amazing however I had a paid reservation at the paleo verse location and when I arrived to pick up the truck I was told they didnt have it available. When I asked why when I had paid confirmation number I was told welcome to the uhaul way. When I said there was a $50 dollar guarantee I was told to talk to the Russell rd location. Russell rd location said I have to go back to paleo verse to collect the money. I haven't had time to go back there but it seems like really bad customer service to me.

Merle R. le

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nothing . The staff was friendly and polite

E G. le

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There were people at the entry way soliciting to help unload the vehicle. I was then approached in the storage facility by someone soliciting to help.

Ed G. le

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Came in to get my room, the clerk assisting me did not know how to look up reservations. She asked a coworker for help and he told her to figure it out because he was busy or to ask someone else.

Dimitris V. le

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Le client n'a pas laissé de commentaire.

heath S. le

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Rudest customer service I have experienced. I love uhaul but the guys at this location are absolutely abhorrent.

Troy C. le

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Le client n'a pas laissé de commentaire.

Rainey D. le

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Le client n'a pas laissé de commentaire.

Sally Y. le

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Thank u

James Casey T. le

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Le client n'a pas laissé de commentaire.

Georgina M. le

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Le client n'a pas laissé de commentaire.

Jennifer Renee H. le

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Bill provided me with excellent customer service.

Ryan E. le

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Least amount of time I’ve spent checking my equipment in and out. Super easy and stress free experience. Thanks!

rosemarie l. le

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Staff was very nice very helpful

Leila P. le

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They had plenty of friendly staff and are very helpful.

Melissa R. le

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I would use again and recommend

Robert D. le

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none

Rhonda Germaine B. le

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I had my belongings stored at this U-haul location for more than two years and was very confident that Mike and his staff ensured the utmost security and cleanliness of the facility. Thank you to them

Francis H. le

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By far the Best UHaul Facility I have used.

stephanie v. le

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Very helpful and pleased with the service

Lana A. le

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Angela was great to work with as well as all of the employeess that I talked with. After needing 4 units instead of 2, I was grateful for their coutesy and and professionalism.

Jennifer H. le

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N/A

Randy K. le

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I chose average because I reserved this trailer for $14 a day. The reservation was moved to the Nellis location due to your convenience. I had to drive 30 minutes to get it, plus I had to pay $50.

Robert M. le

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Very clean, secure and well lit facility. Staff was very professional.

Cheryl C. le

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The facilities were of excellent quality. The building was immaculately clean. I also liked the security features. Staff were very responsive and accommodating.

Jonathan M. le

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Already expensive and raised the price every couple of months. Nickel and dimed is to another storage facility.

Marshel B. le

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Thank you for keeping my personal property, safe and secured while I was transitioning from Vegas.

Norman F. le

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Great service

Carmelo C. le

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Great customer service

Vahe M. le

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Very helpful, great staff, and personnel. From the GM. and every one else. Highly recommend. A 5 star Unit.

Kenyon B. le

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Wonderful experience and great service thank you uhal

Eunistie P. le

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Fees are much too high, I spent 3,800 in one year & five months. Will never return....

Douglas W. le

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T’Anna was great! She was super friendly and helpful! Excellent customer service!

Richard W. le

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Hi Mike you are the coolest great service

paula n. le

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Staff was so helpful and welcoming!!

Yvonne D. le

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Great facility and custom service. Very convenient hours.

Mary B. le

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I don’t recall her name but the gal that helped us went above and beyond to answer questions and show me my options. I am happy about my agreement. She is an asset to your company.

EZEQUIEL M. le

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Best uhaul location

Elmer S. le

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Service at this location exceeded All my expectations very friendly very prompt I would definitely recommend this to any friends

Stephanie S. le

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The staff was always nice and helpful.

Ryan T. le

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Great experience.

Deborah R. le

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Everyone was extremely helpful, personable, and made this transitional season in my life... start off well. THANK YOU!!!!

Jacqueline D. le

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!!!

Kimberly F. le

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Great Customer Service Very Friendly and Helpful

EARL H. le

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A GREAT U-HAUL LOCATION.

Marleen M. le

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From day one, your staff has always been friendly, courteous and helpful. I’ve never had a problem. Great service!

CYNTHIA R. le

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Very clean an friend

Preston A. le

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NA

Stephanie F. le

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Excellent.

Theodore P. le

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Grate

Lavonne H. le

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Very happy having used your very clean storage unit.

Robert Tandy X. le

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thanks

Roxanne R. le

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I only needed storage for very short time, however, I was told I got the second month free, it was not noted anywhere and got message when the next payment was due. It was for the second month.

Jazmin C. le

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Thank you for working with me and understanding personal issues. I will always be grateful for having my stuff stored at Uhaul.

SABRINA M. le

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No comments

John P. le

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Angela was super excellent, took care of me and went out of her way to solve any problems i had.

Kelli J. le

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The staff was more than helpful with our changing needs. Especially Angela. Thank you for taking some of the stress off of our recent move!

Thomas H. le

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There was confusion about access hours. When I ask on the phone the person said 24 hour access. At check in there was no mention of access hours. When picking up Stuff I had to leave at 5 pm.

Miguel T. le

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I have used your facility on several occasions throughout the years and have always exceeded my expectations. The staff on this occasion was the most helpful and friendliest ever.

DEBORAH L. le

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I loved using this facility to store my furniture. It was a worry free experience. Respectfully; Deborah Lafayette

michael l. le

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Very helpful and was able to drop off truck at this location instead of the location that was specified on my original receipt. Ruth was extremely helpful as well!

Victor L. le

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Good. Job

MELVIN T C. le

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Thank you!

Barbara f. le

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The personnel was very friendly and helpful and the facility was perfect for our needs.

JOSEPH S. le

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Moving out of this storage and facility as the monthly cost raises yet again.

Ronalld S. le

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I'm telling you I can't say enough about the customer service !!! I've been renting my trucks for the last couple years from U-Haul ... from locations from Boulder Highway and Horizon...95 and Durango

Brett W. le

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We were pleased with the haul experience

SCHEHERAZADE B. le

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Thank you for a great experience. Rich went above and beyond to assist us Thursday. He deserves a raise!

Rich C. le

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N/A

tom v. le

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Horrible