Évaluations des clients U-Haul Moving & Storage at South Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at South Blvd

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Candice M. le

Évaluation :

All the staff here were absolutely amazing, extremely helpful and went above and beyond to assist me with all my needs.

Philip C. le

Évaluation :

I have rented from this location before and I knownthe manager to be proficient but I get the impression that the location is lacking management support . I tried the online check in for the first time , to save time. It does not help if there is no one at the check out counter to hand over the keys. It’s not the managers fault if the hired help is not authorized or experienced enough to know what to do on their own. This was not a positive experience given the trouble I went to with my online check in which was seemingly labor intensive. I see this as a corporate/HQ failure not local management. If an online checkin requires receiving keys but the only one qualified to hand over the keys is being spread thin doing much of everything else, how does that help?

CINDY W. le

Évaluation :

Alicia was awesome! Very accommodating!

Rich B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Larry S. le

Évaluation :

The truck that was rented for local use only needed a few minor items fixed in the cab such as a bad drivers visor but otherwise it ran great and did all I needed.

Dana S. le

Évaluation :

Ensure wiper fluid is filled prior to renting. I had to pull off the road due to dirty windshield and no wiper fluid.

Edward H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Maiya T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kurt W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Noirese S. le

Évaluation :

Quite impressed!

Finley C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kurt W. le

Évaluation :

Keith was very accommodating and went above and beyond to meet my needs.

Masaya Y. le

Évaluation :

Longer business hours

MELISSA M. le

Évaluation :

I spent multiple days/ and phone calls (around the clock) trying to get a confirmation after I called to book the truck. I was told the process has changed and there is no more immed confirmations. The local store, scheduling dept and corp dept transferred me back and forth without either having a clue or a desire to help. I spoke to many unprofessional employees with poor work ethic and lack of phone skills. The customer service has clearly declined. Also when we went to pick up the truck, it took 20 min to be acknowledged in an empty store. This whole process caused me a lot of unnecessary stress while trying to schedule a truck to do our corporate move.

Anthony G. le

Évaluation :

Le client n'a pas laissé de commentaire.

TARTRA L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Deandra T. le

Évaluation :

Le client n'a pas laissé de commentaire.

adam E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Blake D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Roger D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Karen M. le

Évaluation :

Excellent customer service!

Nicholaos V. le

Évaluation :

Le client n'a pas laissé de commentaire.

David W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Davarty M. le

Évaluation :

I still haven't heard from the district manager about the issue I had from store manager a few months ago bad business.!!! I'm glad I can do business after hours there because the experience was awful... I did love the girl who did my reservation after hours at the Statesville location on Friday night around 7:45 on the 27 she went above and beyond to find me a truck. I even went to Ashley location earlier and they didn't do what she did. Statesville my be my new location... The truck I rented need huge maintenance it acted like it didn't want to go up hills and stuff. They need to service after every rental to make sure no one gets hurt as well

Micah R. le

Évaluation :

Nothing. Keith and the other lady were great! Shower great customer service and made the experience feel like going into a mom and pop shop.

Chad M. le

Évaluation :

It took over an HOUR waiting in line to get the truck. The employees were SO slow and did not care that we waited so long

Justin Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

ilyas E. le

Évaluation :

All good

Mary C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Karen M. le

Évaluation :

I just want to let you know that Keith (behind the counter) was "holding down the fort" all by himself with several people in line and he was patient and very polite with all the customers. GREAT Customer Service from Keith!

Peggie R. le

Évaluation :

Le client n'a pas laissé de commentaire.

james M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tracy B. le

Évaluation :

The staff was always very helpful and courteous. Went above and beyond!

Stephanie T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kurt W. le

Évaluation :

Le client n'a pas laissé de commentaire.

FREDY E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ann M. le

Évaluation :

Le client n'a pas laissé de commentaire.

MORRIS J. le

Évaluation :

Great customer service

DEBRA C. le

Évaluation :

This is a busy place, but their customer services never shows you that they don't have all the time in the world for you. Great staff!

Tracy B. le

Évaluation :

The employees at this Uhaul location go above and beyond to make sure customers are taken care of!

Tracy B. le

Évaluation :

very friendly and efficient!

APRIL H. le

Évaluation :

Taheem was AWESOME!!

Tyler Y. le

Évaluation :

Very friendly and easy to work with. Great facility.

Victoria R. le

Évaluation :

Management staff was helpful snd friendly on ever visit

Nathanael W. le

Évaluation :

Excellent service at this location! The employee there handled several customers at once with skill and willingness. It was very busy for him on a Saturday, but moved quickly and efficiently.

Melanie M. le

Évaluation :

I had to move quickly this weekend, and this team made it easy. When I was stressed or upset they were patient and kind. I deeply appreciate everyone for helping me in my time of need. THANK YOU. :)

Richard J. le

Évaluation :

Uhaual made my whole move a positive experience.

Sherrie W. le

Évaluation :

Hours is not 24 hours another then that everything was good. Thanks

Steve B. le

Évaluation :

Very nice facility

Eric O. le

Évaluation :

Excellent service!