Évaluations des clients U-Haul Moving & Storage at South Blvd
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at South Blvd
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Harry C. le
Keith Washington and the staff are excellent. Very customer oriented.
Terrell P. le
The staff here are phenomenal, after having to change our return time twice we finally got it back the next day. Keith was very helpful and understanding for the entire process. I will definitely go back to this location again.
Lynda P. le
We were in and out in an hour. Every person we dealt with was wonderful, helpful and knowlegeable.
Jake E. le
The manager is exceptional. He is dedicated, alert, well informed and nice. The workload seems unusually high - lines were 4 to 8 customers deep at all times. This location should be a major moneymaker for Uhaul and maybe could use an extra desk and an extra person.
Craig T. le
more energetic and friendly staff...
Nikki I. le
I was told I got a discount due to having 1/4 tanl of gas I would pay $64 instead of $94. I was charged $94 anyway. Not happy with sneakiness of payment
Brent L. le
I already wrote a review and sent to corporate but we had exceptional service with an employee Keith Washington.
James R. le
Very helpful for a quick return. Gentleman was very friendly.
Elliot D. le
It should be clearly explained to customers that a 1-day rental does not mean 24 hours. I approximated a 5-6 pm return time and returned at 7 pm same day. I was initially charged for 2 days since I missed my estimated return date. This lack of transparency is a shady business practice. 1 day rental should mean 24 hours regardless of an estimated time of return. Moving often takes longer than expected. Fortunately, this matter was resolved quickly and respectfully by marking the return as on time and I commend the team for their reactions
berverly n. le
VeryAccomodating!
Adrian H. le
I will not be using U-Boxes again. I had 2 U-Boxes delivered from NC to MA. The MA movers said they needed to be able to pick up both UBoxes in the same trip, put on a double trailer. I was out of state and had to rely on phone calls to try and get the UBoxes put on a double trailer, however every time I called I was directed to the call center, which cannot transfer calls to the physical location. The call center said the manager would call me, but after calling for 3 days straight I never got a call back. The UBoxes had to be picked up one at a time. Why would a UHaul center offer UBox services and not have double trailers? Poor customer experience. When the mover went back to get the second UBox, UHaul loaded it backwards so we couldn't open it. The mover had to go back and get the UBox turned around.
Lawrence S. le
Great service from South Blvd branch.
Fehintoluwa A. le
Keith was an interesting customer service rep.
Haylee L. le
The app was a horrible experience. Could not get it to send photos for the self check in.
Peter F. le
Long line to get help 30+ minutes, workers not helpful seem to be overwhelmed, entire pickup process very confusing at this location.
Vishal K. le
I was given faulty cargo trailer that fused my car and i have to run around at multiple dealers to fix the issue. It had multiple times and then later the cargo trailer was replace and new cable provided.They messed up entire contract.
Nicholas K. le
Great service all around!!!! Definitely going back if needed
Paige M. le
I had an online order and the van was given to someone else. I had to go inside and wait in a long line to have the van reassigned. The people working there were nice but it took way longer than I had intended.
John D. le
Uhaul original location and 2nd pickup location sucks. Give me a survey on those locations if you want a true survey. Ballantyne and South Blvd SUCK!!
Curtina T. le
Keith was patient, professional and work to get me out timely manner!
MORRIS J. le
Great customer service
DEBRA C. le
This is a busy place, but their customer services never shows you that they don't have all the time in the world for you. Great staff!
Tracy B. le
The employees at this Uhaul location go above and beyond to make sure customers are taken care of!
Tracy B. le
very friendly and efficient!
APRIL H. le
Taheem was AWESOME!!
Tyler Y. le
Very friendly and easy to work with. Great facility.
Victoria R. le
Management staff was helpful snd friendly on ever visit
Nathanael W. le
Excellent service at this location! The employee there handled several customers at once with skill and willingness. It was very busy for him on a Saturday, but moved quickly and efficiently.
Melanie M. le
I had to move quickly this weekend, and this team made it easy. When I was stressed or upset they were patient and kind. I deeply appreciate everyone for helping me in my time of need. THANK YOU. :)
Richard J. le
Uhaual made my whole move a positive experience.
Sherrie W. le
Hours is not 24 hours another then that everything was good. Thanks
Steve B. le
Very nice facility
Eric O. le
Excellent service!