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FABIAN W | First ImpressionsSelf Storage Units in Charlotte, NC, 28217
U-Haul Moving & Storage de South Blvd
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- 4,0 - Cote moyenne des clients
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It was overall a great experience personnel was friendly and always helpful. My things were secure. The only thing is the storages don’t have lighting, but for the rest, it was awesome.
Pamela H | Overall ExperienceThe staff at this facility were always very courteous and helpful when I had to access the unit. Thank you!
Mary R | Overall ExperienceNatasha B. was extremely helpful, professional and patient as she was the only person wounded the office. She apologized for the wait and concentrated on my request during my time with her. She is an excellent employee.
ARTIE N | First ImpressionsMy move out date was on 01/31/25
ERICA W | Overall ExperienceFriendly staff
Mark M | Overall ExperienceI have never had so many problems ever with a UHAUL storage facility. When Mr. Micheal was there is was very professional. This GM is very unprofessional and some of his team are not professional as well. I will never recommend anyone to go to South Blvd. Location. I am so glad to be out of there. They can say what they want to about me it is perfectly fine but I know I was a woman of my word when I paid my bill and explained every to them when I had a situation. I will never recommend anyone to this UHAUL and where that GM goes do not put your things in any storage he is at. I do not care how long he has been with Uhaul company. This GM does not know how to operate this facility professionally. They do not smile , they hang up the phones, they don't answer, they ask you if you in default around other customers. Smh thank God I'm out!!!!
Melissa L | Overall ExperienceStaff was friendly and accommodating. No air in indoor facility, water damage in outdoor unit, semi truck blocking way and not moving which was frustrating because we had movers we were paying by the hour.
Bryanna M | First ImpressionsI'm very gratefull for all the help we received from Mr. Washington, and all the U-Haul staff at South Boulevard. Mr. Washington was always nice, gentle, and very helpfull. Thank you so much, you all. 100% recommended.
Yaneidi G | Overall ExperienceClosed storage … no compensation …. Reserved at another facility weeks ahead of time and when the day came to move in they claimed they didn’t have space was forced to find storage elsewhere …. Had to rent a truck to move things from storage that closed and had t pay full price even after driving around looking for where to store my belongings since my reservation wasn’t honored … I don’t see myself using Uhaul again
William T | Overall ExperienceThey gave me a raggedy truck…. One of the people on the phone was rude a didn’t know how to communicate. It was kind of hard to get my stuff because a lot of people was trying to move out since we were forced to move due to the city. The same unit I got from U-Haul I went to public storage and it was $100 cheaper inside a building climate controlled.
Euricka H | Overall ExperienceI was forced to move out because they were removing the building I was using and didn't offer me any alternatives. I was forced to rent a trailer to remove my contense and the sales person assisted me by slouching back in a chair with an attitude showing no respect for the customer. I will not be back!
Kelly C | Overall ExperienceThe automatic lighting came on and off in the storage area, meaning we were packing storage in the dark about half the time. Security was just fine.
TAMI W | Overall ExperienceMR Keith washington is one of the best customer service provider
JOSE R | Overall ExperienceWe are having to vacate our storage unit because UHaul is shutting it down. Wish we had known earlier than 30 days notice that this was going to happen. We liked the location and it was accessible but that doesn't matter if the unit is no longer available. You can do better than giving someone 30 days to move to another location.
James M | Overall Experience