Évaluations des clients U-Haul Moving & Storage at Southpark

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Southpark

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

charles D.
Évaluation :

Le client n'a pas laissé de commentaire.

Jordyn H.
Évaluation :

You guys are great!!

Kevin T.
Évaluation :

The staff here in Colonial Heights is friendly and very helpful. I highly recommend renting from this location

Gene S.
Évaluation :

Le client n'a pas laissé de commentaire.

Aaron J.
Évaluation :

Le client n'a pas laissé de commentaire.

Brian B.
Évaluation :

Le client n'a pas laissé de commentaire.

Isiah T.
Évaluation :

ROBIN WAS A BIG HELP IN FINDING WHAT I NEED, ID LOVE TO SEE MORE PEOPLE WITH HER ATTITUDE AND GREAT CUSTOMER SERVICE BEHIND THE COUNTER !!!

Wilfredo V.
Évaluation :

Le client n'a pas laissé de commentaire.

Nichelle G. | Expérience générale |
Évaluation :

The storage unit was very clean and well lit.

Sindy M.
Évaluation :

Le client n'a pas laissé de commentaire.

Billy E.
Évaluation :

Very good customer service very polite.

Zebrina M.
Évaluation :

💯💯💯💯

Kevin J.
Évaluation :

This location has been the only location that I use. Charles and his staff are always available for any customers concerns. They are what I consider to be the utmost of professionalism. Many thanks to them for all they do. Kevin Joyce Chester, VA.

Amanda C.
Évaluation :

Don't give me a time limit of 8 hours when I'm trying to move a home

Richard J.
Évaluation :

Le client n'a pas laissé de commentaire.

Stacey H.
Évaluation :

Always a Great experience at this location Thanks

Shaheim B.
Évaluation :

Le client n'a pas laissé de commentaire.

Sade P.
Évaluation :

Everything was 5 star rated

MARKITA GORDON M.
Évaluation :

N/A

Britney E.
Évaluation :

I had a really good experience. The gentleman helping me was very knowledgeable and made sure I was taken care of. Store is clean and organized. He made my first uhaul experience great. I will surely be back!

Beverly E.
Évaluation :

Le client n'a pas laissé de commentaire.

Michele C.
Évaluation :

Nothing at this location. They made you feel like family!

BRYAN K.
Évaluation :

Le client n'a pas laissé de commentaire.

NEILIAN K.
Évaluation :

Le client n'a pas laissé de commentaire.

Donald G.
Évaluation :

Le client n'a pas laissé de commentaire.

JASONADAM R.
Évaluation :

The wait time to get a U-haul rental was an hour. Took way too long to get the keys. The staff was so-so. They couldve been more professional. The restroom was clean. The facility had too much going on like too many boxes, products in the way in the lobby.

Zamweizi C.
Évaluation :

Le client n'a pas laissé de commentaire.

EBONEY DANYELL J.
Évaluation :

Le client n'a pas laissé de commentaire.

WADE C.
Évaluation :

Lower rates

Melissa K.
Évaluation :

Good experience. Just had to add gas at the beginning instead of after

James H.
Évaluation :

They told me where to park but they didn't come out to make sure it was were they wanted it. It would have been nice to have someone come out to assist with disconnecting like they do when it is being connected.

Kyle A.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert A.
Évaluation :

It was a last minute decision. Fast and easy.

Jonathan S.
Évaluation :

Excellent service

darrell L.
Évaluation :

Le client n'a pas laissé de commentaire.

David H.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary M.
Évaluation :

The only problem I had was the Trailer Door stuck and was difficult to open. I forgot to mention this when I returned the equipment. Hopefully, you can look at the receipt and see which one it was and oil the rollers. Other than that the entire experience was Outstanding and Professional keep up the good work.

Brian P.
Évaluation :

They lied about my mileage 10 days after I dropped it off . My contract had a different vehicle listed . Couldn't be more unorganized. So now I'm charged the more for mileage because of the wrong truck was given to me . Omg!

Brian W.
Évaluation :

Le client n'a pas laissé de commentaire.

Robin G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

BARNEYWILLIAM W.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey S.
Évaluation :

Didn't know if we broke the seal on the hand truck we would be charged....has anyone not used the hand truck ?? Otherwise great service, great contact free check in.

John W.
Évaluation :

Le client n'a pas laissé de commentaire.

Hakim R.
Évaluation :

Le client n'a pas laissé de commentaire.

Victor F.
Évaluation :

Outstanding Customer Service. Pleasant and friendly interactions. Being new to the area, I found my U Haul of choice

TASSYLASHAWN TAQ M.
Évaluation :

Le client n'a pas laissé de commentaire.

Jared D.
Évaluation :

Le client n'a pas laissé de commentaire.

Theresa G.
Évaluation :

I LOVE THIS PLACE? I can't count how many times I've had to use this location, it is my preferred U-Haul location in the area. Everyone here is very kind. The manager, Mr. Burton always remembers me. Robin is always so helpful. Thank you, Theresa G

Michael K.
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin J.
Évaluation :

Charles goes beyond what is required of a Customer Service Agent. He and his staff all rank 10 in my book. I have used U Haul for my moving needs because of Charles.

John T.
Évaluation :

I completed the online check-in process hoping to make my pick-up fast and efficient. When I arrived there was a long line of customers for pick-up, and only one employee working check-in. I waited in line over 30 minutes when I had work that needed to be done.

Kevin S.
Évaluation :

Great customer service!

joya B.
Évaluation :

Le client n'a pas laissé de commentaire.

Birgit M.
Évaluation :

Staff was polite , proficient . Made that part of moving a pleasant experience

Jeffrey T.
Évaluation :

Le client n'a pas laissé de commentaire.

Donna R.
Évaluation :

I rented an appliance dolly. When I went to pick up truck, this location does not carry them. They did say I could go to another location and rent one. I wasn't going near another UHaul.

Tracy T.
Évaluation :

Cheaper miles

Ruth M.
Évaluation :

Le client n'a pas laissé de commentaire.

Yasemin R.
Évaluation :

Customer service was atrocious. They treated the driver poorly and spoke to her in a demeaning way. Phone calls were short and rude. We will not be using this location again.

JOYCE H.
Évaluation :

Le client n'a pas laissé de commentaire.

Jay O.
Évaluation :

Always professional, fast and friendly service. Very knowledgeable about the product and services offered. My go to location

Ronald B.
Évaluation :

Le client n'a pas laissé de commentaire.

Anil P.
Évaluation :

Nothing. Keep up the good work. Clerk provided excellent customer service.

MARY C.
Évaluation :

Much different than hopewell!

Denajah S.
Évaluation :

Charles was very nice and mannerable. Helpful with questions as well. Great experience!

Erik C.
Évaluation :

This location was very well maintained. The Van I rented ran well, and I was able to move across town for a pretty cheap price. Thanks U-Haul!

Jeff B.
Évaluation :

Le client n'a pas laissé de commentaire.

Ronald H.
Évaluation :

Le client n'a pas laissé de commentaire.

Neil W.
Évaluation :

This location has grown since my last visit every thing was great many Thanks

Dante J.
Évaluation :

Le client n'a pas laissé de commentaire.

Stefanie A.
Évaluation :

Le client n'a pas laissé de commentaire.

Paul J.
Évaluation :

Continue with the exceptional service!!

JONATHAN S.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael K.
Évaluation :

Charles runs a great shop!

Theodore S.
Évaluation :

The persons at the counter were very slow and seemed bothered when asked a question. They acted like you were supposed to know what you were doing.

Sandra P.
Évaluation :

Le client n'a pas laissé de commentaire.

LUIS L.
Évaluation :

A old mask and a glove left in the truck cabin

Danny O.
Évaluation :

Le client n'a pas laissé de commentaire.

Stefanie A.
Évaluation :

The equipment exceeded my expectations on comfort and cleanliness. The staff was very friendly and the entire process was seamlessly easy!

Americo C.
Évaluation :

Great customer service. Thanks.

caroline W.
Évaluation :

The service was excellent. When I had to change any information it was quick and easy. I would recommend this service over the competition because the price difference was significantly lower. I enjoyed working with you.

Stephen M.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel D.
Évaluation :

Le client n'a pas laissé de commentaire.

DIMPHY J. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

James A.
Évaluation :

The auto transport did not have the damage listed on the review of equipment. The A.T. funtioned well with jo issues. The attendant was helpful with hooking up thw equipment. I will definateky rent from this location again.

John D.
Évaluation :

Le client n'a pas laissé de commentaire.

Tomeka W.
Évaluation :

Le client n'a pas laissé de commentaire.

Yolanda D.
Évaluation :

Keep up the good work.

trislyn B.
Évaluation :

Le client n'a pas laissé de commentaire.

Diann P.
Évaluation :

Le client n'a pas laissé de commentaire.

Marcus T.
Évaluation :

Once again , Charles Burton Sr, and his staff offer 5 star , quality service. Keep up the great work.

Jane B.
Évaluation :

Milton exceeded my expectations with customer service. He is a fast-moving, efficient man with a heart of gold. He and his associate were inundated with customers when I arrived and when I returned. They handled each one with grace and efficiency. It was good to see the patience and politeness he demonstrated. Thank you, Milton!

Michael B.
Évaluation :

Excellent customer service at this location vey knowledgeable and customer oriented.

DuJuan W.
Évaluation :

Le client n'a pas laissé de commentaire.

Drema B.
Évaluation :

They were so kind and helpful. Lori, was so helpful in getting me the vehicle, We needed. Robin was so kind,when we returned it.

ANTHONYPERCELL G.
Évaluation :

Very smooth online process, im very satisfied with it.

Garrett W.
Évaluation :

Incredibly unprofessional. Complaining about customers in front of customers. Then my trailer didn't have functioning brake lights and a slashed tire. Employees even laughing that uhaul is low end these days and not like years ago. Had to wait 2 hours on-site for repairs. Totally wrecked my plans.

James C.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert I.
Évaluation :

Le client n'a pas laissé de commentaire.

George F.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES W.
Évaluation :

Masks should be worn when interacting with customers during a pandemic.

Christopher B.
Évaluation :

Le client n'a pas laissé de commentaire.

Anibal D.
Évaluation :

Employees were very knowledgeable and helpful....

Sandra M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Samuel L. | Premières impressions |
Évaluation :

NA

Andrew S. | Premières impressions |
Évaluation :

Made our out of state moving transition even better. Mr. Burton was very helpful and extremely customer oriented. Thank you Sir for the help.

Devon K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Dorothea W. | Expérience générale |
Évaluation :

Thank you so very much South Park Uhaul, your staff is professional and I had a great experience with you all. If I ever need a storage again your number one. Keep up the great work.

elizabeth w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

LYNN M. | Expérience générale |
Évaluation :

Staff Manager Charles Burtons customer care and service was outstanding. Thank You.

Nichelle G. | Premières impressions |
Évaluation :

U Haul personal made my daughter’s very difficult situation a very pleasant experience getting a storage unit for her things. And, U Haul personal made me feel comfortable and confident in this transition. Thank you for your service and commitment to excellence!

elizabeth w. | Premières impressions |
Évaluation :

Gentleman who assisted me was very helpful in making sure I obtained the correct size storage unit, very pleasant and very good customer service.

wiliam g. | Premières impressions |
Évaluation :

Charles Burton was outstanding! Very efficient and caring in the latest transaction. I will return to U Haul for any future needs for moving. Excellent plus plus plus!

Shanee P. | Premières impressions |
Évaluation :

I had an absolutely wonderful experience. The staff was helpful, patient and most importantly professional. They were willing to help me with whatever I needed and things went very smoothly.

Gwendolyn H. | Premières impressions |
Évaluation :

Great customer service

sheila m. | Premières impressions |
Évaluation :

The service we received was outstanding from beginning to end.. Everyone was helpful, polite, knowledgeable. The transactions was done with ease. Mr. Burton & his employees made this experience easy.

JAMES P. | Expérience générale |
Évaluation :

I have had my unit since 1995 and have always felt that it was a safe and secure place. The staff were always helpful and courteous. The manager, Charles Burton, was the best.

Sonia P. | Expérience générale |
Évaluation :

The staff there are professionals and have excellent customer service.

Latasha R. | Premières impressions |
Évaluation :

I was appreciative of the first month free discount but I dealt with confusion on the customer service end from start to finish .

Connor R. | Expérience générale |
Évaluation :

Overall, the storage was inside and was well maintained.

MICHAEL W. | Expérience générale |
Évaluation :

Charles and his staff were very helpful and friendly. Excellent service, will highly recommend the Southpark U-Haul.

RANDALL B. | Expérience générale |
Évaluation :

Mr. Burton, the manager at this location along with his Co-workers are customer friendly. Exceptional customer service was provided and the indoor storage facilities are so clean!

Sonia P. | Premières impressions |
Évaluation :

They showed me professionalism and every ounce courtesy when assisting me. I appreciate their how fast I was able to pay for my storage unit. Thank you.

floyd h. | Premières impressions |
Évaluation :

Turn-in, in Virginia was exceptional. The issuing facility, Torrance, CA, failed to properly check vehicle (wiper blades). I lost 1 1/2 travel days due to the poor wiper blades.

Ni Yona B. | Expérience générale |
Évaluation :

All Around TERRIBLE!! Unprofessional Theives

sonya m. | Expérience générale |
Évaluation :

Very good service

James O. | Expérience générale |
Évaluation :

It met our short term needs well.

Karen J. | Expérience générale |
Évaluation :

Staff is super friendly at this location and has shown me to continue my high thoughts of your company as my telephone reservation and inadequate service of the customer service over the phone did not

LISA G. | Expérience générale |
Évaluation :

Thanks for the use of your facility.

Beverly F F. | Expérience générale |
Évaluation :

Excellent customer service!!!!!

Octavia W. | Réservation |
Évaluation :

Thanks

Stephanie H. | Réservation |
Évaluation :

Mr. Charles made my transition back into town smooth and easy. I appreciate that.

Leslie H. | Réservation |
Évaluation :

Unfortunately I can not remember the young mans name that helped me but his customer service was absolutely wonderful.. he was a perfect gentleman. I needed that at that moment I was in.. thank you!

LYNN M. | Réservation |
Évaluation :

I have been using this location of the uhaul franchise for over 18 years and no matter when I need anything, trucks, storage, supplies, etc., the staff has always gone above and beyond expectations.

gary m. | Expérience générale |
Évaluation :

Help full and friendly.

Tammy H. | Expérience générale |
Évaluation :

I felt my things were safe. We just moved further away and didnt need to store as much stuff which is why we closed it

global w. | Expérience générale |
Évaluation :

South park Uhaul, is a great demonstration of excellence! From management to employees 5 star experience every time!!!!!

Jan M. | Expérience générale |
Évaluation :

I liked the fact that it was inside. I did not have to worry about the weather conditions. I felt secure.

Non reviews have been submitted for this location.

Retour
Haut de la page