Le client n'a pas laissé de commentaire.
Ambeshia Gold | Online Move InCustomer Reviews for U-Haul Moving & Storage at Southside
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Christine was great!!!
SERENA BARNES | Premières impressionsHall light near our unit was out several weeks and was never fixed. Unit was a159
Kim Cureton | Expérience généraleValerie is the best!
TAMI MANAHL | Expérience généraleBest Staff, friendly and helpfull.
James Coe | Premières impressionsThanks for letting me use one of your storage
Kathy Gilliam | Premières impressionsEl personal trabaja con eficiencia y profesionalidad. Felicitaciones y gracias
Daniel Caceres | Expérience généraleThe Manager was very rude and disrespectful he should learn how to respect customers and try to help before someone demands customer service, if you don’t have the skill get another profession please…
Lakiesha Zinamon | Premières impressionsStorage is fine but movers are the problem
sam orr | Premières impressionsgreat
tammie flovrnoy | Expérience généraleI want to thank the employees who work at this particular uhaul for being patient and working with me when on my unit. I had to leave my property in storage longer than I expected to and money was tight. As long as I kept in contact and let them know the situation they worked with me. I'm very appreciative and grateful to the wonderful employees at uhaul.
Jackie S Johnson | Expérience généraleThey were all absolutely the best,,,Thank you so much for everything
Joesph Carpenter | Expérience généraleEl personal fue muy amable y la atención al cliente fue excelente.
Daniel Caceres | Premières impressionsOnly reason I’m not giving 5 stars is because it took me a couple days to get moved in and I ended up getting a phone call asking if I had moved out, before I ever moved in. It ended up being an employee error but I was a little taken aback by it.
Amber Singleton | Online Move InThe team at the SW 29th st location was the best! Every team member I spoke with was so kind and went above and beyond to make my experience great. I accidentally left my storage lock keys behind when I moved in and the manager texted me to tell me she had them and would keep them behind the desk until I could come pick them up. That's just one of the many ways in which the team helped me. I loved this location and the available storage facilities but the employee there is really what makes it a great place!
Michaela Royer | Expérience généraleStaff was fine at the location and did what they could. Somehow my reservation for a first floor locker was lost, even though i had reservation numbers and everything booked a while back with my truck and trailer. In fact the whole first floor was booked up. Instead i had to settle for a smaller locker on the second floor, with no elevator, and was not able to get my bigger furniture items into storage and have to find another place that I can keep them.
Patrick Lupp | Premières impressionsHow the information was conveyed was user friendly
michael stewart | Premières impressionsStaff was extremely helpful when dropping off the truck and renting the storage unit. The gentleman assisting me understood how stressful moving is and was extremely polite professional and helpful
Scott Whitson | Premières impressionsToo expensive
NAOMI ROWE | Premières impressionsthe computer system was not easy to navigate, several times I tried to pay my bill online but it would not let me until after the due date, thus I had to pay a late fee,
Richard Jackson | Expérience généraleIf it could go wrong, it did. All unavoidable things and all on me, not the staff. They were over the top accommodating and made my mess ups so much more bearable. So very thankful for calm and smiley as well helpful staff during my stressful, unexpected move.
AMANDA DICKINSON | Premières impressionsKeep up the good work will highly recommend to everyone
Robert Colson | Premières impressionsI would share everything with my friends
Russell Early | Premières impressionsHigh rates
Justin Campbell | Expérience généraleMs Carpitcher was super friendly, willing to put up with me changing my mind on unit size…AFTER she had made the contract and I signed all the pages. So she patiently did it all again. She had 2 trucks that were going out soon, she warmed them up for the people who rented them. (It was VERY cold). She seems to go way above and beyond for her customers. I truly hope Uhaul realizes the asset they have in this manager.
jodie netherton | Premières impressionsWe reserved a 10x15 foot storage unit through uHaul's website last week and were greatly disappointed upon arrival. The storage unit access was through a door smaller than the average front door of a house. This could be expected if it was a smaller unit, but a larger unit would by default have a large garage style entrance. There should be a disclaimer noting this on the website, because we could not fit our couches or other large furniture. Due to the door issue, we had to find another storage facility last minute and it was a terrible inconvenience.
Jacob Collins | Premières impressionsReally affordable and very helpful employees
Anthony Wright | Premières impressionsIt's in a very bad part of town and the storage units have a chicken wire roof so this is not a secure location if someone were to break in. On top of that there was a rat trap in my unit. Also it is a 2 story storage building with no elevators to cart heavy items to the top floor.
Austin Cozart | Premières impressionsThey were able to address my scheduling discrepancy, which I've mistakenly entered.
FLORENCE JONES-PORTIOUS | Expérience générale👍🏼
maria garcia-morones | Expérience généraleGood 100 % only sw 29 good service thank you
LORENZA HERNANDEZ | Expérience généraleFantastic company
archie white | Expérience généraleWorked with me on my last minute move. Nice and Polite will definitely use again if needed. Was also very understanding when I call after hours number. The only problem is those stairs Needs a lift to get stuff to second floor.
Vivian bush | Premières impressionsI'm very well pleased with the services I received at U-Haul on Southwest 29th off of i-30 or 5:44 every time I come it is a very pleasant visit very courteous to the customers and show me to my storage so I don't get lost looking for it when I return with my things easy in and out access with your swipe I really appreciate you all services and the deals that you always have every time I come thank you it was truly Vernessa Carr
vernessa carr | Premières impressionsJasmine at the SE 29th location in Oklahoma City was very helpful with the return of the truck and providing options for storage.
Ronnie Shaw | Premières impressionsYou dont pro rate the fee when moving out? I was also charged a late fee so 1 week cost me $90. Thats as big a rip off as ive ever seen!!
donnie evans | Expérience généraleI am so pleased with my entire experience, wish I could give more ***stars*** This move was sudden and totally unexpected. Less than a week to be back to OKC after almost 3 yrs in illinois! Everything that could go wrong in a 13hr drive with a 87 lb dog, went WRONG!! I was exhausted stressed and running late. When I contacted them to let them know I was working fast as possible to unload and get it in , they nicely interrupted my explanation and gave me a 24hr extension with no late fee then told me I had free storage for a month since I was coming from out of state I could not believe after all my worrying that I could not only could just stop and rest awhile before unloadin but I would have a much more convenient and safe place to store my things while I figured out my next step in relocating. And the friendly people and service proved a constant the entire 3 months that I rented the unit... Absolutely top notch service All around!!
Valorie Bevill | Expérience généraleThe girl was very nice and friendly
nancy iglesias | Premières impressionsWe will only use this Uhaul location! Bob is the best!
Joetta Gatliff | Premières impressionsGreat customer service!!
Qasim Alim | Expérience généraleMerci
donnie evans | Premières impressionsI have been to many storage units over the years and this is by far the very best
EDWARD E. SMITH III | Expérience généraleeverything was excellent
donna dargatz | Premières impressionsall around excellent service
Shirley owens | Expérience généraleVery friendly and helpful. Got it all done fast, and it's convenient. Less stress is always best!
Garry Buck | Premières impressionsBob was very helpful
Frankie Brizendine | Premières impressionsTy for all your help and your staff were pleasant and helpful I would highly recommend this facility God bless thank you Shelly Merwin
SHELLY MERWIN | Expérience généraleThey couldn't be anymore helpful. Great experience!!!
john bright | Premières impressionsThe staff at this location was wonderful I will definitely return to your location 😘😘🤔🤔🤔💯💯💯💯💯
vernessa carr | Expérience généraleOutstanding service personnel I couldn’t have had a better experience.
Thomas Carroll | Premières impressionsVery helpful
johnny blankenship | Expérience généraleThe staff was friendly, the manager Bob most helpful and thoughtful. The place was clean and welll lit. When I ran out of supplies (tape etc) they were all availale in the office.
susan eichhorn | Expérience généraleThis branch was more than helpful with any need we had, they did go above and beyond any storage company I have previously rented from.
Christopher Krog | Expérience généralekind, courteous service - exceeded expectations - awesome customer service
Karen Pyka | RéservationYour staff was amazing
vernessa carr | Expérience généraleGreat staff
ROSEMARY ROBINSON | Expérience généraleI have moved every year for 3 years and have used uhaul for everything and loved it. This was the worst experience. Lady made me lift and move my own trailer and was very rude and demanding.
Kaci Cleveland | Expérience généraleGreat place !!!! Bob is excellent!!!!
GREGORY GOFF | Expérience généraleVery nice people
Ella Ray | Expérience généraleBob and crew were probably one of the nicest U hauls facilities and people did I've dealt with in a long time. Thanks to Bob and crew Should I need one in the future I wouldn't hesitate to. CB
CYNTHIA DENISE BROOKS | Expérience généraleOk
jesse aguilera | Expérience générale