Évaluations des clients U-Haul Moving & Storage at Teall Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Teall Ave

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nirmala T. le

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Helpful and knowledgeable staff!

Jon B. le

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Le client n'a pas laissé de commentaire.

David J. le

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Le client n'a pas laissé de commentaire.

Adrianne M. le

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Le client n'a pas laissé de commentaire.

JAMES L. le

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They were very helpful.

David D. le

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I rented a 9' van that only had a little over half tank of fuel. I drove it 58 miles and returned it with a full tank to the tune of $27. Not happy at all.

Margaret B. le

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Le client n'a pas laissé de commentaire.

Dana U. le

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Meghan was great. She checked me in quick and easy

Kerry S. le

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Truck was clean but had an awful shimmy at highway speeds of 60 to 65. Definitely needs some attention. If I needed to go further it would have been returned.

Ann L. le

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Le client n'a pas laissé de commentaire.

Felicia A. le

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Le client n'a pas laissé de commentaire.

Alaa S. le

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Thank you for doing that job for the people god bless y’all

Evelyn D. le

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Le client n'a pas laissé de commentaire.

Christine H. le

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Le client n'a pas laissé de commentaire.

brittany G. le

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Always get the best service at this uhaul location, John goes above and beyond for our needs. Definitely 5 star service!

Jed J. le

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dropoff was easy, and quick. No issues at all. I was gone in a few minutes. Thanks.

Jelani J. le

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CUSTOMER SERVICE WAS COMPLETELY LOUSY WHEN RETURNING THE EQUIPMENT! HAD TO WAIT ABOUT 45 MINUTES JUST TO BE REFUNDED THE MONIES LEFT FROM THE DEPOSIT! THE THE ASSISTANT MANAGER JUST LEFT ME STANDING AT THE COUNTER TO WORK IN ANOTHER AREA, AND THE WOMAN THAT WAS ATTENDING TO ANOTHER CUSTOMER WAS RECENTLY HIRED! MY SON MISSED A DOCTORS APPOINTMENT BECAUSE I HAD TO WAIT SO LONG JUST TO GIVE ME MY CHANGE! THERE WAS ONLY 1 OTHER CUSTOMER, AND GOD FORBID WHEN ITS REALLY BUSY!

Michael M. le

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Everything was great

Daniel V. le

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Le client n'a pas laissé de commentaire.

Sevira B. le

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Le client n'a pas laissé de commentaire.

Curtis M. le

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because of recent road construction you can only get in the parking lot in one direction this is my only complaint

Paul E. le

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Reserved trailer on website. When I got to the store the price had doubled. Bullshit, deceptive practice. Go to hell.

Paul S. le

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Le client n'a pas laissé de commentaire.

jeffrey T. le

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Le client n'a pas laissé de commentaire.

Willard N. le

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This was the most helpful and knowledgeable employees

Tiegist A. le

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Some one put a Lock on the storage I rent, and found mouth drop all over It's disgusting

john M. le

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Le client n'a pas laissé de commentaire.

Bradley B. le

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Get rid of the entire staff starting with the manager, I waited in line for over 1hour just trying to return the truck l had rented the day before. There was 8 people in front of me waiting while the staff was eating pizza then going outside and smoking! When I told the manager that this was unacceptable, he had the audacity to say his computers were down ! I can't understand how U-haul stays in business if this is your standard operating procedure ! I will never use U-haul again !

lawrence D. le

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Move drop off vehicles out of the drop off lane quicker

Ali Q. le

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Le client n'a pas laissé de commentaire.

Glenn K. le

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It's not the agent that helped me. The computers in this location are so slow. Iafter I got to the counter it took 45 minutes to rent a car trailer. I feel bad for the people that work their.

Robert M. le

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Le client n'a pas laissé de commentaire.

Gira T. le

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Le client n'a pas laissé de commentaire.

evelyn D. le

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Le client n'a pas laissé de commentaire.

CHERI O. le

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Le client n'a pas laissé de commentaire.

Anthony C T. le

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Customer service was top-notch

Theresa W. le

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Do not use U-Haul for self-storage -- especially not this location!! The disconnect between the corporate operations and the local business is terrible, and causes massive headache. We reserved a storage unit online, at the same time as we reserved a truck, for the Teall Ave location, but when we arrived at the location to pay for the unit, we were quoted a different price than what was online, and our stuff didn't fit into the unit they had available for our budgeted price, so we had to go up a size, and that extra 5 feet of storage cost us an extra $75 a month. The person at the desk told us to call and speak with Shawn the next Monday, and he would "take care of us" about the pricing, presumably discounting our rate to what had been quoted us online, or working with us to find a storage solution that fit our budget. We couldn't get a hold of anyone for over a month and a half!!! We tried multiple times a week, on hold for ages each time, for 6 weeks straight. I finally had to go phyiscally there and wait in line to speak to someone in person, and had to do that 3 times before I actually met with Shawn. There was no customer service and no communication, and it made this process incredibly frustrating, time consuming, and unnecessarily expensive. We will not be using U-Haul again for storage, and we will CERTAINLY not recommend this location. Prices are much better right down the street on Erie Blvd. Wish the website had shown that more clearly.

Stacey D. le

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Very friendly and helpful. Knowledgeable staff. Decent pricing. Very satisfied.

Ran L. le

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I would like to someone to call me immediately. We moved in and our unit was clean, we moved out and it was infested with mouse droppings. No one in your office would speak with us.

barbara g. le

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Nice n clean n reps were very friendly

Wildalys R. le

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The process was very easy and the location was perfect

Richard R. le

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All dealings went well, truck and unit rental. There was a long wait when truck was returned

charysse b. le

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Great customer care!

cny a. le

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Very nice people, good communication. John Borsa very helpful

Leonard A. le

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Excellent

elizabeth t. le

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I love it there

Brittany T. le

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Great facility! Highly recommend.

Howard S. le

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The staff was very helpful. We had a great experience.

Kathy F. le

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I did not need access the facility, but the driver Ralph, was fantastic. Prompt, professional, accommodating. I would definitely refer UBOX because of my experience with him.

ryan s. le

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The young lady working Monday evening the 4th to be exact went ABOVE AND BEYOND to help me out in a dire situation. She literally saved my life in a way... She deserves a raise and a good life. :)

Noah G. le

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Staff was cool but the experience went sour quick. Wasn’t notified about a mice infestation on the floor where my unit was, Ended up having to throw out around half of my belongings. Wouldnt recommed

adam t. le

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they were very helpful

Antoinette B. le

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Professional, helpful staff and Clean environment. Readily available carts...extra stars!!

Michael H. le

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Ralph communicated very well. I appreciated being able to send TXT messages back and forth to coordinate our u-box pickup, rather than having to call all the time.

kim c. le

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Your employees are very personable, helpful and friendly. Thank you.

CHRISTOPHER B. le

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Great staff pricing was a bit high but overall great exxperiance nice facility

danielle j. le

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Management is horrible and rude

carey h. le

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Staff was rude. If you needed someone no one ever answered the call button, it could go off for hours. Front doors never worked with our without ever. Moved my stuff out I had mouse droppings all over

Charles M. le

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The employee John went above and beyond my expatiation.

John D. le

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clean and secure, second to none

Franklin H. le

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We used a storage shed while working on garage. Delivery and pick up convenient.

Dawn D. le

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Mouse dropping in my property that was stored in your storage. Not too happy with that but my over all experience was good

JAMES O. le

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great customer service.

lance t. le

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a little slow but everything was done correctly.

Monica B. le

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There was mouse poop all over my stuff and my storage. I also think they should for your last month they charge by the day it's there cause I had to pay a whole month for 10 days I moved out of state

Eddy H. le

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Thank you very much for your time and patience!

lyla m. le

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All went very well. The people on all levels were great. Thanks!

Amanda S. le

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Only issue I ever had was my key card not working and the alarm going off but it was fixed. Other than that best facility I’ve used

Emmy L. le

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The worker Amy and the delivery man were very nice and efficient. They communicated well and we’re very accommodating.

Dawn D. le

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I was assigned a storage bin that was already rented. Had to go back to the office and jus wasn’t happy that my reservation was totally ignored and still spent about an hour checking in

Christi H. le

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I was late this month and they said I moved out but I didn't. The sttaff is rude one person in oarticular I don't recall her name but she is HORRIBLE. I had mouse droppings in my storage recently

johnathan s. le

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Great staff, everyone I dealt with was awesome.

Shanaya T. le

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Great company with good storage space units. Customer service is also good however needs more staff working in the truck rental store

richard G. le

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Great staff and excellent facility. Would definitely use them again if the need arises.

christine f. le

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Communication and delivery were efficient and on time. The entire process was very convenient and I'd definitely use this service again. Thanks!