Évaluations des clients U-Haul Moving & Storage at Tropicana Field

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Tropicana Field

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charles H. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Le client n'a pas laissé de commentaire.

Jeffrey A. le

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Help at the desk and in the yard was great thanks for the help!

Karl H. le

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Le client n'a pas laissé de commentaire.

Zachary T. le

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Le client n'a pas laissé de commentaire.

Antonio D. le

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Le client n'a pas laissé de commentaire.

Pavel P. le

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Le client n'a pas laissé de commentaire.

David O. le

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Fix the billing. Great customer service and location, but charged me for 2 nights when I used it 1 day....

Monequica B. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

Carmello G. le

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i received the truck with a padlock on the lift gate. No one saw it, ok can be an oversight. The problem was i called the same LOCAL number that i used to book the van, call went to a call center - 4 TIMES!!! with 4 different reps!!!! i could not call the the person the rented me the van to see if the key was in the van or if I had to bring the van back, or i someone could bring me the key. Instead i had to drive back where was give the key - UNAPOLOGETICALLY. Wasted my time and added miles to the van - WHAT A HORRIBLE EXPERIENCE ON THE PHONE - NO ONE GAVE A CRAP- I will look for another company for sure

Jackson H. le

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Uhaul is great except for when you need to call them.

annette T. le

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Everyone was very professional great customer service.

Frank W. le

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Everyone was friendly and helpful during and after the rental

Joe A. le

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Austin was great, polite & expedient!

John B. le

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Nothing to add.

Roger W. le

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All good. Friendly efficient lady that helped me and I was in and out in no time.

brianne W. le

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Le client n'a pas laissé de commentaire.

Karen G. le

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Friendly, knowledgeable staff got me in my rental quickly and efficiently with a smile and a thank you! Location was perfect

JAVIER D. le

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I use this particular location because of their timely and effective way of doing their job. I will recommend them and I will still book them for my art pieces transport all the time.

timeco R. le

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Keep up the good work

Karl H. le

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Le client n'a pas laissé de commentaire.

Martha M. le

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Customer service was Excellent! Everyone was pleasant and knowledgeable! Vehicle was new and only had 3185 miles! AWESOME! I give you a 10 plus??

Mike M. le

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Le client n'a pas laissé de commentaire.

JOHN HENSON T. le

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A big rental location without an employee on site. Took forever to get assisted. People are pissed, waited so long. Overcharge and hidden fees needs to go!!!

Amanda C. le

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Le client n'a pas laissé de commentaire.

Gustavo R. le

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Le client n'a pas laissé de commentaire.

Benjamin R. le

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Everything was fine and was very easy. The truck was decent but I wouldn’t say well maintained. What do you expect though. Overall it was a good experience and made my moving day much easier.

Robert R. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

Scott F. le

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Staff recommended the correct size truck. The process was easy and efficient. Highly recommend using this location.

CARMEN D. le

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The attendant was very friendly and helpful.

Angelique J. le

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Nothing ! It was great costumer service. Very polite and professional and willing to help and answer any questions I had. Thank you I had a wonderful experience

Garry D. le

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This was the dirtiest vehicle we have ever rented, the bed wasn't cleaned out, the windshield had bugs splattered all over and the wipers were so worn out they wouldn't clean the bugs off. had to clean it by hand to see to drive. Very poor

Peter W. le

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Le client n'a pas laissé de commentaire.

carline B. le

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Le client n'a pas laissé de commentaire.

Chris M. le

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Clean and secure facility, carts available, friendly staff. Absolutely recommend this location

Elizabeth K. le

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Love these guys at this location!

Maureen M. le

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Staff was rude, impatient and not helpful or proffesional. Rented a truck and storage and didnt recieve a month free rent which all other storage facilities give customers and without truck rental.

ashley p. le

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Went in little over a month ago to reserve the biggest storage unit they have was told I was all set, a week before my move I called, was told they didn’t have it saved, had to get smaller unit

Earl H. le

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I would use again. Rented trucks and used storage facility.

Betty R. le

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Staff always pleasant and helpful.

Charlene T. le

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No comments

CHRISTINE E. le

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So convenient!

Amanda L. le

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Jimmy and his team are amazing, and I would recommend his location to any and everyone! Thanks Jimmy!

Harolyn J. le

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Was recommended to Tropicana u haul by other tenants and completely satisfied with the friendly service.

Betty R. le

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All CONTACTS were helpful. Dealt directly with Andrew at Tropicana Uhaul. We accessed our unit lady night when Andrew was on duty. Again helpful and pleasant. Good representative.

brian h. le

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Good job!

Robert B. le

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Should prorate the rental fee when early cancellation

KENDRA T. le

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The man that help me was very friendly and was willing to help. The only negative thing was when I was trying to move my items into the storage my storage key was not activated and they couldn't figur

SUSAN B. le

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The only problem was homeless people outside and when the door would open they would run in. I fussed and complained until they left. Annoying but other than that it was all good

edward s. le

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Excellent facility and staff. Thank you

Thomas P. le

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Facility was clean. Access to my partivular unit was through a VERY slow elevator, duebti unit being on the 4th floor made load in/out quite time consuming. But that's the reality of a downtown locati

Thomas P. le

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Wished yhe storage unit was ground floir accessable, elevator was VERY slow which made load in/out quite time consuming but that's really the reality of being downtown.

Thomas P. le

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Everything went smoothly. Agent gave very thorough explanation of rental terms and payment due dates

John B. le

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All good

desheryl p. le

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I'M VERY HAPPY WITH THE HELP I RECEIVED AT THIS LOCATION 2 TIME I HAVE VISITED THE STORE,AND EACH TIME I WAS GREETED, ASK HOW MAY THEY HELP,AND ASSURED OF SATISFACTION, EVERY TIME I WAS VERY SATISFIED

hauilah b. le

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Great customer service

Liz R. le

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Perfect place for storage and moving assistance, could not find a better place to help with your moving needs!

Jason J. le

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I booked my unit online, made a payment with my credit card and received a confirmation number. When I got to the facility, the unit reservation had been canceled and I had to take a smaller unit

LARRY B. le

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Not very clean and there are always people waiting near access door. Need flashlight to see into individual storage room. During the years we have utilized the units the staff has never been friendly.

Colleen V. le

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Terrible experience. They rented me a unit that already had things inside and only had smaller units available which did not fit all my stuff. Very unorganized.

Christopher H. le

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Other than the accessibility being so limited. It is a Great facility & very clean.

Stewart C. le

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The facility and people were a pleasure to work with.

Surtie D. le

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It was a great experience using the facility it was very clean and the staff were very helpful and friendly. I will definitely recommend them.

SUSAN S. le

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I have always received great customer service and support at this location. Supplies well stocked and wide selection of necessary products to help with moving & storage. A stressful time made calmer.

DONNA W. le

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DESPITE A FEW GLITCHES WHEN UPGRADING SECURITY WAS GIVEN A SWIPE CARD OF ANOTHER CUSTOMER WHO HAD NOT PAID THEIR RENT THEY EASILY FIXED THE ERROR. WHEN SWIPING IN LAST TIME IT HAD A WRONG FIRST NAME

candace c. le

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Could have been less squatters in the area. But very nice staff and facilities.

JAY L. le

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Getting a human on the phone is impossible, and when I did get one (6 calls and an average wait time of 16 minutes) she was of less help than none😥

James B. le

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Very helpful staff

MICHELLE F. le

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I have been at the U-Haul storage for years. The staff is friendly helpful and the facility is well-maintained. I would recommend it to anyone needing to store their stuff!

barry k. le

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Why not pro-rate your monthy charge? Left on the 2nd, rented til the 17th. Not right.

denise m. le

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Convenient location.