Évaluations des clients U-Haul Moving & Storage at Truman Farms

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Truman Farms

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Cathy A.
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Had difficulties initially getting clear pricing and had some logistics issues on delivery of POD's for a 2 part move but in the end it worked great.

Beverly J. | Overall Experience |
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My experience was great and I have no complaints what so ever, I will recommend UHaul storage to all that I know seeking storage,

Donna P. | Overall Experience |
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This was a great facility with very helpful staff. My only issue was there lack of availability. We arrived from out of state with our free month coupon and they didn't have a unit a unit available.

LINDA G.
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Le client n'a pas laissé de commentaire.

Markelle F.
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Le client n'a pas laissé de commentaire.

PAUL Z.
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Process went very smooth. Driver called me in advance to assure drop off spot. Pick up was equally smooth.

William F. | First Impressions |
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Awesome friendly crew. Thanks for being so nice After my long distance move.

kristina l. | First Impressions |
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I made reservations and nothing went right. Scheduled to pick up truck and no truck, then had to pick one up that was far away. Spent 4 hours of my truck time on my phone trying to get help.

ROBIN J. | Overall Experience |
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All went well!

mia b. | Overall Experience |
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I love it

Jeffery W.
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Le client n'a pas laissé de commentaire.

ROBIN J. | First Impressions |
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The young man attending to customers was working alone and did an excellent job of managing a very busy morning!

Teresa M.
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Nick and Jamie from the KC location were absolutely wonderful during our moving process. They were very flexible with me and made everything go very smoothly. Yvonne at the Southhaven , Ms location was great to work with as well. I would recommend the use of U Boxes anytime!

Nicholas L.
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Le client n'a pas laissé de commentaire.

Adrian W.
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I did not like the pick up and drop off box. It took forever to do and when I returned it the website kicked me off 4+ times.

ashraf A.
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This was my first time to rent from self service location. I was not told on the phone when I made reservation that I had to Create an account. I was called 5 minutes before my pick up time to sit in the parking lot and go though all the painful unfriendly application on my phone that took me an hour before I got the key. To improve: Mark the self service location clearly and have the reservation team explain this up front. I am not sure if I want to do self service any more although the return process was not bad

Desmond G.
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Great service!!

ZACHARY S.
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The whole process via the phone last minute at night is awesome!

David B. | Overall Experience |
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The U-Boxes were the perfect size for our move and fit in our narrow driveway (approximately 7’ wide). Pricing is great, the boxes arrived on time for us to load and were delivered when we requested.

Ron M. | Overall Experience |
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Delivery and pick up person was GREAT!!!!!

Uriel A. | Overall Experience |
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Fast, responsive, courteous, and straight up legit. I will do business again when making my move back home after graduate school. = )

Olandan N. | Overall Experience |
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It was a great experience from Arizona to Grandview Missouri with no scratches or anything broken. I would recommend to others… thanks u-haul!

Kalima J. | Overall Experience |
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The guys at the office could have been more helpful, only one offered to help.

Lisa L. | Overall Experience |
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👍

Rosanne L.
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No suggestions for improvement here! This is the second time I have used this facility, and I have recommended to several people based on customer service AND price!

Ketan V.
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Just keep up the good work!!! Thank you U-Box staff Special thanks to Jamie & Elizabeth for being prompt, on-schedule and thoroughly professional in dropping off and picking up my U-Box. Sincere regards, - Ketan

PAULETTE C. | Overall Experience |
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Uhaul moved me with Uboxes from Florida to Kansas. This entire process when off without a hitch. I recommend Uhaul Uboxes for moving to anyone. Their packing boxes are the way to go as well.

Kenny R. | Overall Experience |
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Good service.

Charles W. | Réservation |
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The U Haul service guy has a very bad attitude and very disrespectful. I will never go back to that location.

Patrick M. | Réservation |
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The guys at my drop off point are morons rude and don't no what's going on or really care was ran around from one place to another3 different uhaul places each time uncalled for

ANGELA M. | Overall Experience |
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Worst customer service experience I have ever had thanks to Nate Felix and Jamie. I would not recommend them to anyone and will not be using their services in the future.

sheila b. | Overall Experience |
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Used your UBox service and while there seemed to be some confusion/hesitation about this service by first line personnel, but everything was delivered & picked up on time. price was very reasonable.

marian c. | Réservation |
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Everyone that worked there was really nice and helpful. They gave me directions to the storage. Everything at the storage was neat and clean. Great job Guys.

Bobby K. | Overall Experience |
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The U-Haul Storage facility staff where very helpful. My U-box mover was a no-show and the facility staff were patient while I found another mover.

Sherrell A T. | Overall Experience |
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Can't rate facility- storage box delivered & picked up. In spite of construction making delivery difficult, the woman did a great job. Follow up was great. Price was right. Moving help great idea.

Francis D. | Overall Experience |
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Apart from the electronic gate not working that delayed our daughter 2 hours to access the unit, everything was smooth and easy. Great concept and nice location.

Michael M. | Overall Experience |
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I used a uhaul box not the facility. My experience was very positive. I would recommend uhaul box to my friends.

Richard D. | Overall Experience |
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U-Haul staff that dropped off my boxes was informative and helpful, including moving the U-boxes to exactly where I needed them. She was able to answer all of my questions.

Uvon B. | Overall Experience |
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U haul made our moving very easy.

Janice b. | Overall Experience |
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People there went above and beyond the call of duty to help us with our move. Giving us notice of arrival and plenty of time to unload our u boxes. Then pick up was a breeze. Thanks for Great Service!

Allen S. | Overall Experience |
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I loved my team. They were very swift and thorough!

john R.
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These guys are great to work with. Very friendly and flexible to schedule delivery. i changed the move date and time on them several times last minute and they accommodated.

JACQUE M.
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This location was drop site only, except I wasn't aware of that and did not know that I had to drive to another location to verify the return. After calling customer service I was transferred several times and finally got every thing resolved. Thank you.

Bribgit P.
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No one answered the phone, no one was at the location during business hours. We ended up just leaving the trailer there and took a photo to prove we left it there.

jonathan B.
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No one was there a shop was closed

KAYCIE R.
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Le client n'a pas laissé de commentaire.

MELODY B.
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The worker was very nice and helpful. Thanks!!!

arthur N.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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