Évaluations des clients U-Haul Moving & Storage at University of Missouri

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at University of Missouri

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Dustin W. le

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Well when i got there at 9pm, the other trucks where blocking my way to my storage unit. Which is total bull. So i could not get some stuff out of my storage unit. I got some money back from that. But still but me a week back to get some stuff out of my unit. Needs a better place to park the trucks

Dennis W. le

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Le client n'a pas laissé de commentaire.

Valerie P. le

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none

Valerie R. le

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Le client n'a pas laissé de commentaire.

Donald L. le

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Le client n'a pas laissé de commentaire.

Janna K. le

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Le client n'a pas laissé de commentaire.

Christopher T. le

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Great service!!

Steve P. le

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My rental was handled by Kieya Hubbard. Kieya was excellent, very professional, friendly and efficient.

Louis J. le

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The woman that waited on me today was "Very Professional" and very kind throughout the pick-up truck rental process. She made everything easy for me from the start to the finish. I will definitely use U-Haul for my truck rental needs in the future. Thanks so much to the person that waited on me today!

Roxenne K. le

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The truck smelled like cat urine

Linda T. le

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Le client n'a pas laissé de commentaire.

Debra B. le

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Le client n'a pas laissé de commentaire.

Jamie T. le

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Le client n'a pas laissé de commentaire.

Joseph Q. le

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Le client n'a pas laissé de commentaire.

Louis D. le

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Le client n'a pas laissé de commentaire.

Beth H. le

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Le client n'a pas laissé de commentaire.

Anna K. le

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Le client n'a pas laissé de commentaire.

Walter M. le

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Le client n'a pas laissé de commentaire.

Joseph Q. le

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Don't remember the clerk's name. My wife even commented on how friendly and helpful she was with our truck reservation and storage rental locker.

Michael C. le

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Le client n'a pas laissé de commentaire.

charles C. le

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Le client n'a pas laissé de commentaire.

Kelly S. le

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Latisha I believe her name was was on the phone the entire time. Yelled at me as well as calling me names and saying she would see me on the street as well as she would have her man beat me. So I am not pleased at all and am very disappointed I got there and tried to unload my belongings and was rushed out and couldn't so they said it was a mess The lady continued to tell me I was worthless, disgusting and needed to kill myself. Some of this is on recording so I would highly appreciate if someone got ahold of me. This is a terrible place to go.

Hannah W. le

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Tammy was very helpful, efficient and professional. We were in and out in about 10 minutes! Made our move go that much smoother!

William B. le

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Much better customer service - saw personnel review truck condition with customers. Better review of truck conditions.

Jean K. le

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There was a bit of confusion about the mileage on the truck. It was a different truck than originally assigned, they got it right in a little bit, all good. A great help for our local hauling project.

ron G. le

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Le client n'a pas laissé de commentaire.

TINA J. le

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The first U-Box that arrived was not fit for use. As we began loading it we could see the horrible condition it was in. We had to call for a replacement U-Box. Also, there was something in the U-Box or the furniture pads (which were incredibly filthy) that caused one of us to break out in hives from the knees down. The second U-box did not have the same results. Also, the U-Haul was put on the trailer backwards with the vynil cover backwards and was delivered that way. What a mess!

Donald C. le

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Le client n'a pas laissé de commentaire.

Morris T. le

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By far the worst experience i have ever had with u haul, will be my last time, Budget or Penske can have my business henceforth

Steven Z. le

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Le client n'a pas laissé de commentaire.

Ben F. le

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Thanks! Very nice at reception and no complaints at all. Great experience.

Ann C. le

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Le client n'a pas laissé de commentaire.

Eugene T. le

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Great drop off location for us.

Donna A. le

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The location was convenient. My issue comes from returning the truck. There is signage directing customers to pull up and wait in their rental for a representative to assist them. I waited where indicated for approximately 15 minutes. I ended up going into the store. Inside were 3 agents. One agent was assisting a customer; the other two appeared to be standing at the counter. Would recommend, if there is signage directing customers to do something, the area needs to be monitored- would greatly improve customer service.

destiny A. le

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Their computers were down the first time I went to this location. I took 30 minutes for me to attempt renting a truck but I left without one. When I came back, it was a quick and pleasant experience.

David S. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

sherri r. le

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My parents drove an hour to pick up the items in the storage for me and was greeted with a long wait time and very rude staff. I reported her.

Angela W. le

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Fast, smooth transactions. Very friendly and accommodating on short notice. Great experience! Will use them again for moving needs!

larry d. le

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Tammy was extremely helpful and did a great job.

douglas s. le

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Two people total working very slowly! Took 2.5 hours to rent truck and car trailer. Lot is extremely congested had to have staff move several vehicles to get to my storage unit, then my code didn’t w

sherri r. le

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They found a storage unit for us in record time.

CYNTHIA R. le

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The price is just more expensive. For example, my 10 by 10 ended up being 120, at another place I could get 10 by 20 for 125. The service at this place was always good though. Thank you!

MELISSA G. le

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The complaint I have is due to my personal storage unit. There was damage to my things due a leak in the past in the roof. It was fixed but not the ceiling inside. Water and rodent damage.

Sara D. le

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They helped me when I was on my last leg! Will return when I need a uhaul again!

john s. le

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Seamless start to finish with built-in flexibility. Great customer service.

lataja r. le

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Great customer service

SARA H. le

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Always friendly and helpful!

gwendolyn t. le

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Very pleasant

william p. le

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Great staff. would recommend any day

THEODORE K. le

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Very professional no problems at all.

Dawn R. le

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The people at this facility were helpful and friendly, from the moment I rented a storage unit, to months later when I rented a moving truck. I cannot recommend them more.

Farrah L. le

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I submitted disputes and never heard back. Once when I checked on the status of my dispute, I was told that there was a record of contact and resolution--that was a lie. This place should be shut down

Martin M. le

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ONLY major malfunction we asked for due date to b on the 1st so we could afford to come get our things & ended up paying months of storage... rather than 1 mo bc $ went to storage rather than a truck

EVA A. le

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Every encounter with U-Haul staff was pleasant and efficient. I always felt completely safe every time I visited the storage unit. Thanks for having an excellent facility in Columbia, Missouri.

Jacob B. le

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While we did not visit the facility, our “pod” arrived safe and sound exactly as promised! Delivery/dispatch kept in touch the entire time. Melissa and the1-800 teams were amazing! Beyond satisfied!

Jeffrey P. le

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Great service,

Troy R. le

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Need to get their act together. Had nothing but problems from start to finish. P.S. get EVERYTHING documented in writing!

STEVEN W. le

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I must commend the staff on how clean the restroom was it had a home feeling with pictures and a fresh smell.