Customer Reviews for U-Haul Moving & Storage at W Kingsley Rd

994 évaluations

11383 Amanda Ln   Dallas, TX 75238
(From West I-635 take Jupiter exit Passed Jupiter on right at Amanda ln)

(214) 340-4331

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 4h pm
  • Dim : 10h am à 3h pm
Heures d'ouverture spéciales
  • 7/4/2022: 9h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(214) 340-4331

11383 Amanda Ln
Dallas, TX 75238
(From West I-635 take Jupiter exit Passed Jupiter on right at Amanda ln)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 4h pm
  • Dim : 10h am à 3h pm
Heures d'ouverture spéciales
  • 7/4/2022: 9h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

When the hours sign has hours saying you're open on Sunday, be open. Also make sure there's enough parking for returned trucks.

Tyler L. 
Évaluation :
2

Overcharged me...turned in rental at same gas level and within 24 hrs... and they don't pick up the phone!

myah A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert M.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CAROLINE B.  |  Premières impressions 
Évaluation :
5

Excellent Service, staff and management.

EMMETT W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erma M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WANDA W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESLIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIJAY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul W. 
Évaluation :
5

Great service, thank you!

Lew M. 
Évaluation :
5

Nothing because you all were great and had wonderful personality you don't see much these days.

DEBRA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
1

Mobile pickup was difficult and not reliable. We received the truck and within a mile the low gas light came on. We returned the truck with the same amount of gas we were given and yet I was still charged 100 dollars for fuel fees. Girl who was there when we returned the truck was not helpful when we called after receiving online receipt.

Joseph C. 
Évaluation :
5

It had to be one of the best experiences I have ever had from a customer experience perspective. The man who assisted me was very customer focused, and he made the entire transaction perfect. I would recommend to everyone.

Timothy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CENOLA A.  |  Premières impressions 
Évaluation :
5

Good customer service friendly employees excellent service very happy

Luis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ieasha H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WENOAH GIRLY O.  |  Premières impressions 
Évaluation :
4

Great customer service when I picked up my equipment, but person when I dropped off same day she wouldn't even check in my equipment I was told they would do it the next day and when I got my receipt it wasn't even checked in until 11 o'clock past my check in time.

BRANDY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Menyauna S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nayquain J.  |  Online Move In 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Josh A.  |  Expérience générale 
Évaluation :
5

More room in the rental office. Too crowed with stuff and too small.

Bradley C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaSonya G. 
Évaluation :
5

The man that helped me customer service was immaculate he was super informative & made my experience with uhaul the best ever keep up the good work.

DONNEISHA C.  |  Premières impressions 
Évaluation :
5

He was so nice and informative thanks again.

DONNEISHA C. 
Évaluation :
5

I love this company because they are truthful to their customers and the unit was air conditioner light up really good and cameras everywhere yes I will tell a friend about it if they ask

Diana H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Franklin I.  |  Expérience générale 
Évaluation :
5

The staff member that I dealt with was excellent!

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ShaDaevia B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JORGE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmen G.  |  Expérience générale 
Évaluation :
5

The staff,Ron and Jacob were above and beyond. They made it awesome

WARREN S. 
Évaluation :
3

The truck was not easily found and had no key. We had to wait for the counter person to get the key. Once the truck was full from the storage unit the truck wouldn't start. We went to lunch while the counter person tries to work things out. When we returned there was nothing done. The roadside assistance person wouldn't work with the counter person and insisted that they try to trouble shoot with the customer before sending someone out. It was a very stressful day.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

BLAKE L. 
Évaluation :
5

Jacob was extremely nice.

Amelia B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olumide B. 
Évaluation :
5

I use U-haul truck and storage quiet frequently.The service is always on point.

Gwenetta J.  |  Premières impressions 
Évaluation :
5

Much easier check out process than larger UHaul locations in the area. Staff were flexible and gave us a much needed and appreciated 3 hour grace period. Thank you for the excellent customer service.

Joshua W. 
Évaluation :
5

The gentleman at the front desk was so patient and helpful

Diana W. 
Évaluation :
5

Very awesome employees at this location. Always friendly and courteous

Misti M.  |  Premières impressions 
Évaluation :
5

The representative at this location is friendly, professional and patient.

Kenneth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONDRAVIAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTO E.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Darion H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Izak-Zirk V. 
Évaluation :
3

I did not get the equipment needed for the move, could not reach by phone, went to another Uhaul and they couldn't do anything. Had to wait to the next day which was an big inconvenience. Ron, was nice and didn't charge but still was more because of the extra miles driven to find a location open to start moving. 樂

CARMEN LYNETTE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TOMARRA L.  |  Premières impressions 
Évaluation :
4

The gentleman who assisted me with checkin and checkout was outstanding - very trustworthy, communicated clearly, and was very reasonable. I would come back again to receive the same service. Invoice number 25201074.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim S.  |  Expérience générale 
Évaluation :
5

Ron was so friendly and welcoming. I felt like I've known him my whole life. He was very informative and accommodating. I loved every bit of it! Thank you for being a kind a genuine human being.

Vina N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES W.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Douglas C. 
Évaluation :
1

I'm did the same day move in online and it indicated that we had access until 10:00 p.m. but the manager of this facility was very rude in informing everyone that he was not going to open the side door after 5:00 p.m. for a week waiting on parts....... Needless to say I had to carry everything upstairs to the third floor on foot hardly any carts very rude gentleman tell me with a full car as I pull up that I cannot have access to my storage due to the elevator being out of service. Highly not recommended F+++++++

Sarah D.  |  Online Move In 
Évaluation :
5

Check in was quick and easy. The man who checked and out 10/22 was efficient and knowledgeable and very helpful. We have used this location before and will definitely use it again.

Elizabeth B. 
Évaluation :
5

Ron was very helpful. He provided excellent service.

Carlton C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marchella T.  |  Expérience générale 
Évaluation :
5

Great location, friendly knowledgeable staff. Easy pickup and return. Would rent from them again.

STEVE L. 
Évaluation :
5

The service was good. Ron has an outstanding personality that's very inviting for your business

Yolanda N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Taylor S.  |  Expérience générale 
Évaluation :
3

The only problem is Mr Jacob , he overcharge me $20 for teuck and $25 to clean … the truck i gave to office in the Right time and was not dirty give me my miney Back

Alvaro R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vernon W.  |  Online Move In 
Évaluation :
5

Excellent customer service. Both gentlemen that assisted us were friendly and courteous.

Yesenia I. 
Évaluation :
3

I returned my rental to the location indicated on my contract. I was advised that I needed to drop off at another location. So I went there, helped by the manager, then directed back to the original location. I asked the manager, could she just not accept the return here, since I had already driven around town. She said no, there was nothing she could do for me, then proceeded to take her personal call on her personal cell phone. UNPROFESSIONAL! again, I drove back to original store, wasted a total of an hour and a half getting the run around and charged for the mileage going back and forth.

MARIA S. 
Évaluation :
5

Can't think of a thing. Ron, your manager here, couldn't have been more helpful or friendly. Would definitely rent from this location again.

William C. 
Évaluation :
1

I'm fighting this charge. No way did I go 36 miles. I took a photo of mikes to prove it. My pick up abs drop of was 2 miles away. I might have put 6 miles total. This is a scam company!

SHELLEY O. 
Évaluation :
1

The representative at the location was rude with me as soon as I walked in the door all the way to the phone call to check the vehicle back in. The vehicle maintenance was not well kept. The check engine light was on and the vehicle shutdown at a red light with a full load. Fortunately after 30 minutes it was able to turn back on. I called the service center to request roadside assistance and was left on hold for 30 minutes. I also attempted to submit a request online but it would not submit.

Andres P. 
Évaluation :
1

The truck I drove there from Michigan was rejected by the location so I lost my free month special for my storage unit. Although uhaul in Michigan informed me that I can drop off at this location both my truck and my trailer. There were no large storage units at the nearest uhaul for me to select. I am very unhappy that both locations are uhaul companies and my special was not honored. My pickup location misinformed me and I had to pay $200 for my first month in order to unload the truck. I would like uhaul to credit my second month for the mishap on their end. Not only did it cost me $2500 for a one way and auto transport, I spent money above my budget. The rep who checked in ,y storage refused to also give me two keys for the storage even after I explained to him that my husband and I will not always be together and will need access. I really feel like uhaul can do better. I would like to be contacted by leadership with some sort of resolution to my concerns. Thank you for your time and consideration.

Kuluana J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larishla t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna S.  |  Premières impressions 
Évaluation :
2

I had covid and was unable to come in. When I finally was well enough to call and tell them I no longer needed my storage unit. That I would be moving my stuff out. The manager told me that if I called on the 3rd day which was July 29th instead of the 4th day July 30th. That I could've moved out free of charge. So I paid a whole months rent for an empty storage unit. I've had problems with Uhaul since I started my moving journey. I scheduled a rental and when I went to go pick it up, on my moving day, they told me my reservation had been canceled. No one called me to inform of that. I will never give my money to this company again!

Shandea D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marchella T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONIA A. 
Évaluation :
5

I used the place from 2005 until July of 2021. Never had a problem, used the online application to pay the bill and all was well. Staff was always courteous and available. Indoor, climate controlled after 16 years my books were all perfect. I will recommend to anyone I know who needs extra storage. Merci.

VAL O.  |  Expérience générale 
Évaluation :
1

Personel professional. Computer system horrible. Cost me 1 1/2 hours of paid labor. Right mirror broken which almost caused multiple accidents. Truck had less than 1/8 tank of gas and gas empty indictor light was on when I took possession of truck. Received a Call that the vehicle was not able to be located after overnight key drop. Vehicle was in plain sight within 20 feet of key drop location. Embarrassing is the only word to describe my experience. Should be refunded entirety of rental fee as using U-haul cost me more than that in this move. I will be posting experience to Yelp and other social media. Again, staff was professional and doing the best they could with the horrible system they had to work with.

Robert W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gladys B.  |  Expérience générale 
Évaluation :
5

Excellent customer service and a wonderful storage facility that was clean and in excellent condition. I rented a climate controlled unit that was cool. An elevator and moving carts made the move easy. Thank you!!!!

NANCY L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Awny B.  |  Premières impressions 
Évaluation :
5

The bald gentleman with tattoos, probably in his 50s or 60s is AMAZING. He is so friendly and funny and knowledgeable. He made the experience a great one for sure; give him a raise! :)

Jaimi B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROLAND H. 
Évaluation :
2

Couldn't get in the building!

James L.  |  Premières impressions 
Évaluation :
5

Very Well job on all the employees and being kind and friendly and well mannered from start to finish will recommend to other people thank you so much for helping me in my time of need

cynthia b.  |  Expérience générale 
Évaluation :
5

Ron Halley is a very excellent manager, the best i encountered so far. He will help and assists you in many ways he can. Very knowledgeable of UHAUL services and will assist with all the best that UHAUL can offer. He is very empathic and passionate with what he does. And he is fair, just an excellent worker. Kudos to Ron!

Rachelle D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lameise M. 
Évaluation :
5

Jacqueline Haggard was excellent. Very sharp lady.

Jim S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol w.  |  Expérience générale 
Évaluation :
5

The general manager Ron Holley went above and beyond for me he is an awesome person and as a true asset to your company

SUZETTE W.  |  Premières impressions 
Évaluation :
5

I don't know where to start... First of all ,I am real bad at remembering names .. But, Mr.Ron Holley is very professional and he thinks ahead of you...perfect customer service. I would recommend all my friends and family to his location!!! My wife and I really enjoyed how respectful and smart and friendly and hassle-free environment that he creates...making moving and renting truck and storage A GREAT EXPERIENCE!!!!!!!!!!!!!!!!!!!!! I WISH WE COULD GIVE HIM AND HIS LOCATION 10 STARS....BECAUSE 5 STARS DOESN'T SAY ENOUGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU FOR YOUR TIME AND ENERGY.

SAVALAS L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Casandra j.  |  Expérience générale 
Évaluation :
5

Ron was Great!

Daniel O.  |  Premières impressions 
Évaluation :
5

The process was fast and easy. It also help that I have been a long time customer of U-HAUL.

lasonia L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davontae C.  |  Premières impressions 
Évaluation :
5

Shorter Duration plans like Half Day.. Overall, Satisfied.

Favour A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya W.  |  Premières impressions 
Évaluation :
5

She was awesome very personable and very helpful thank you

MARIA R. 
Évaluation :
4

Put everything that goes with the car together.

THATY T. 
Évaluation :
5

Cody at my Texas stores was a blessing very kind and helpful

WAYNE S.  |  Premières impressions 
Évaluation :
5

Everyone was very helpful!

Kristen M. 
Évaluation :
5

Though it was hot

Eunice N.  |  Premières impressions 
Évaluation :
1

I didn't work directly with the personel at this location because I did the 24/7 pickup but the experience was horrible! So many issues. It took me over 2 hours amd 30 minutes, multiple calls with Uhaul phone reps just to get the code for the lock. I lost money because I was not able to move on time. Completely unexceptable and I will never use Uhaul again. I will also let everyone I know about my horrible experience

GERARDO JR A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maricruz T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE M.  |  Expérience générale 
Évaluation :
4

Good job

RICHARD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick R.  |  Online Move In 
Évaluation :
1

The ‘engine' light was on and the Uhaul drove horrible. It felt like it would breakdown at any minute.

HEATHER M. 
Évaluation :
5

Keep doing what you been doing

Rose A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CAROLYN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEREDITH W.  |  Premières impressions 
Évaluation :
4

It’s very inconvenient to have to use an access code or an access card during business hours every time you have to go in and out of the doors unloading your stuff that should just be disabled during business hours I understand after hours and also the elevators they close immediately you don’t even hardly have the time to move your stuff in it Took longer to move in then it should’ve

Jacklyn S.  |  Premières impressions 
Évaluation :
1

Stood outside for hours trying to pickup. Manager walked right past me and didn't offer any help because maybe it was after hours, but the number they have listed is for after hours to the manager and that was going straight for voicemail. Went the next day to pickup my truck and the assistant manager basically admitted that the general manager said he was going to wait for my call to give me the code and keys for the vehicle. Very unorganized location! I would try to avoid this location for after hours pickup

David M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher C.  |  Expérience générale 
Évaluation :
5

Awesome 👍🏾

Martin C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATASHA P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HUMANITARIAN HANDS C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH C. 
Évaluation :
5

It was easy and very expedited as service. I like this location. I am customer in this location since 2005.

Kandengi P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AZARIA H. 
Évaluation :
3

Wasn't told to have the truck clean when return. They charge me $20 for cleaning

Saw L. 
Évaluation :
2

The truck drove terribly. I called up to the location during store hours 3 times and no one answered. Later that day the rental truck ended up breaking down. We had to call roadside assistance and wait.

SIDNE P. 
Évaluation :
5

They attended me well, very friendly.

Antonio G. 
Évaluation :
5

Mr. Ron Holley was very courteous and walked me through the various service options. He also gave me tour of the facility which was a tremendous help!

Barry H.  |  Premières impressions 
Évaluation :
5

Na

Teresa J. 
Évaluation :
5

This was the best storage experience that I've ever had! Ron was incredible to work with. Thank you so much for everything!

Brett S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth R.  |  Premières impressions 
Évaluation :
5

I love this UHaul facility. It's very clean & the manager is so polite, helpful & professional. He explained everything & we are so grateful

Gladys B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria M.  |  Expérience générale 
Évaluation :
1

The price to use 43 miles was unbelievable plus truck is not actual size.

DANIEL D. 
Évaluation :
1

Not a good place to store anything. They never answer the phone. Phone calls are always being forwarded to the call center. It took them quite a while to enter my correct information so I would get alerts as to when my bill was due. This caused me to get a late fee which, when I requested a refund, they ignored. I had two storage units and forgot to pay the bill on one of them and they locked my card preventing me from getting to the storage unit that was up to date as well. This place is just a disorganized mess.

bradley c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana p.  |  Premières impressions 
Évaluation :
5

Service was excellent. Truck was perfect

Laurelle S. 
Évaluation :
5

The truck was clean but it drove like crap needs an alignment really bad. The lady at the store was very nice and helpful. I think her name was daphne

Timothy N. 
Évaluation :
5

Mr. Ron is Amazing. A Godly Man full of compassion.

Edwin A U.  |  Premières impressions 
Évaluation :
3

Aucun

joey S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa G. 
Évaluation :
5

no comments

Sonja F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felisha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dallas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RO L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOANNA T. 
Évaluation :
5

I love Ron the manager! After 7 months we couldn't help but build a bond ❤ God bless you Ron and if i ever need another storage I'd pay another 450 to the movers to put it back

celessia T.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

NYCOL K. 
Évaluation :
5

Ladies working helped me quickly and they were nice too. You could tell today was a busy day for them but they were professional and courteous.

LALETA C. 
Évaluation :
3

Return equipment process is flawed. The system needs to be updated.

Sandra L. 
Évaluation :
5

Great service, clean facility and equipment

Claudio A. 
Évaluation :
5

The tire sensor on the truck needs to be fixed.

Aquarius C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NYCOL K. 
Évaluation :
5

The Staff and the Place are great. Thank you. Cant wait to do business again.

Ilya H.  |  Expérience générale 
Évaluation :
5

Ron offered excellent customer service. Genuine, friendly and helpful. Even called to confirm my time, when I had made aN AM/PM mistake on My Reservation. Have rented from UHaul many times, and Ron was the best! Merci encore.

Judith Karin G. 
Évaluation :
5

The manager was a friendly guy willing to help out as much as possible. Great Guy

Betty H.  |  Expérience générale 
Évaluation :
5

very good fast helpful

Lee H.  |  Premières impressions 
Évaluation :
5

Ron was so helpful and nice to work with!

Brett S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn G.  |  Expérience générale 
Évaluation :
5

The guy working there is the coolest.

Ilya H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marquita C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberta W. 
Évaluation :
5

The manager of this facility went above and beyond to make sure we got what we needed. There was a uhaul.com glitch that prevented them from getting us the van that we had reserved. Out of their control. But, he went in an rented us the next largest vehicle at the same price. Great guy

Jeffrey P. 
Évaluation :
2

I patronized this location in January with no issues & was very happy with the service . Unfortunately, yesterday was not a repeat occurrence. I waited over 30 mins for my truck to be “cleaned” despite having made a reservation several days prior. The gas tank was below 3/4 full and there was a low tire pressure sensor that had not been dealt with. Also the key fob battery was dead. I would not have normally been too concerned about these matters, however on this particular day I was driving a bit of a distance and I didn't want to worry about a tire getting flat on my journey or something else going wrong since it seemed like the truck was not thoroughly checked or serviced recently. I was told this location is under new management so I understand some slight hiccups associated with that. However, I won't be utilizing this location again if this is the precedent that is being set.

Chelsea H. 
Évaluation :
5

I had the best experience with Sharon on Friday. She was professional and helpful. I love this location after my first encounter with Mr. Ron last year and I've been coming there every since. This is my UHAUL location for life.

Silvia H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra L. 
Évaluation :
1

The gentleman working was profoundly rude and seemingly lacked the desire to provide customer service. It was dissapointing.

KATELIN,VICTORIA B. 
Évaluation :
5

Very professional, prepared, and knowledgeable. Not much to do to make this better. Keep up the good work!

Gary G. 
Évaluation :
5

Sharon White has been and continues to be amazingly cheerful, helpful and professional. As my family has moved into a home and sold 2 homes within 2 months, we have rented 3 Uhaul's and every time was a breeze with Sharon. Thank yall!

Darren S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EHIgIOdE I.  |  Expérience générale 
Évaluation :
4

The climate controlled areas could be cooler. It was 80 degrees inside. I prefer 73 or cooler. But its personal preference I guess.

Shauna T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamika C.  |  Expérience générale 
Évaluation :
4

Y'all have a great GM! She was very helpful through out the process. Glad I chose this u haul location.

lynch g.  |  Premières impressions 
Évaluation :
5

Sharon was awesome. She She made my trip to U- haul easy and quick! Will definitely recommend this location!

Marilyn C. 
Évaluation :
4

Sharon White was welcoming and helpful throughout the rental process. She answered all my questions, walked around the truck when I asked her to review some marks prior to renting, and just generally put me at ease. Thank y'all again!

Darren S. 
Évaluation :
5

Ron is very nice and caring. I recommend using this uhaul to my family and friends.

Ave T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn B.  |  Premières impressions 
Évaluation :
5

great customer Service!!!!!! Sharon is awesome she make sure my experience with U-Haul was great thank you Sharon Mrtn for being a great for being great with your customer service I will come back to see you again

DEMARCUS P. 
Évaluation :
4

This question is for the corporate office, but I would like to know why my order 22727242 got canceled. I placed this order a day or two before I needed the van, but when I arrived at the location I could not find the order in my app. Additionally, no email was sent to me. The store manager was very nice getting me setup, but this slowed my plans. Additionally, the store manager was not able to get into the canceled order to provide an explanation.

Vernon M. 
Évaluation :
5

COVID got us all messed up. But it was fine while I was there.

Brendan P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANK S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

uduak u.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald W.  |  Expérience générale 
Évaluation :
5

After a very arduous and problem filled move, the staff at this location made moving in smooth as silk. They were extremely friendly and helpful. If I need storage again in the future I will be using this location.

Jonathan D.  |  Premières impressions 
Évaluation :
5

The staff at this location is awesome!!!

Juanita F.  |  Expérience générale 
Évaluation :
5

I have been in the hospital off and on for the last month, and U-Haul was kind enough to help me phase out of the facility after many years of being ther. It is the cleanest and nicest place ever!

FRANCES B.  |  Expérience générale 
Évaluation :
3

The agent Damien was a great help and very friendly.

Leisha A.  |  Expérience générale 
Évaluation :
5

Everyone was incredibly friendly. Quick and easy!

eric s.  |  Premières impressions 
Évaluation :
3

Door was broken to storage unit and allowed outside people to get in. I had trouble with my key to enter into the gate two times. And had to be given a new one.

Hannah S.  |  Expérience générale 
Évaluation :
5

He was very friendly and helpful gave all information needed thank you

fredaria b.  |  Premières impressions 
Évaluation :
4

Nice place

KIRA S.  |  Expérience générale 
Évaluation :
5

Very busy day , need more workers available in the evening. But the experience was very good. No complaints.

Kynsasha G.  |  Premières impressions 
Évaluation :
4

Although the facility was temperature controlled, it was will pretty warm in there.

lanette l.  |  Expérience générale 
Évaluation :
1

my property was stolen due to your lack of security, and then Uhaul took no liability for and even claimed they were not negligent in anyway like it was my fault and I did try to resolve my issues!

NIC S.  |  Expérience générale 
Évaluation :
4

I want to thank all the managers I have ever dealt with at Amanda Ln location. They all worked with me during my time there. Thanks again

KAREN A.  |  Expérience générale 
Évaluation :
5

It was a great

Rachelle l.  |  Premières impressions 
Évaluation :
5

Mr Ugo and Mr Ron is the best

Danny M.  |  Premières impressions 
Évaluation :
5

Very nice gentleman I got treated with a lot of courtesy and respect there should be more attendents like at this location that was always smiling more people should get training from this gentleman.

Senaida c.  |  Premières impressions 
Évaluation :
5

This was our first time using a storage facility and we were very pleased with the level of customer service, cleanliness and structure of the facility. Thank you Ron, for a smooth experience.

candace t.  |  Premières impressions 
Évaluation :
5

Truck was very nice and clean.

Barbara S.  |  Premières impressions 
Évaluation :
5

The App was very handy and walked me through each step easily. The service staff was also helpful in getting me started with the app.

Nancy C.  |  Premières impressions 
Évaluation :
1

The employee at this facility Is very rude and very manipulative and a liar. The African guy that was there at first was very helpful and very nice.

Melinda E.  |  Premières impressions 
Évaluation :
4

The issue I have with all the employees is that the pricing system was never fully explained to me by anyone which resulted in my card being invalid at the gate and a bit more hassle than necessary.

Christiana B.  |  Expérience générale 
Évaluation :
5

Very nice employees

Deborah K.  |  Premières impressions 
Évaluation :
5

Very helpful staff. Easy access to the storage unit.

Joseph F.  |  Expérience générale 
Évaluation :
5

Very helpful and loved how the employee help us

Candy B.  |  Expérience générale 
Évaluation :
5

I want to express a heartfelt thank you to store manager, Dawn. I had made a PTP and was set to pay when my family suffered a huge tragedy. Never have I ever experienced such kindness.♡♡

KIMBERLEY M.  |  Expérience générale 
Évaluation :
5

The staff were very friendly an would tell other people about you lady an will use yall storage facitly again an thanks you guys

Jamarcus K.  |  Expérience générale 
Évaluation :
3

Relatives helped move items from the unit. Rat droppings were sighted; they should have taken photos and reported this to the U-Haul office. Please fumigate your place. I stored rat-free items. Now?

Rosa E.  |  Expérience générale 
Évaluation :
5

Best storage in Dallas

Carron W.  |  Expérience générale 
Évaluation :
5

I'm a lifelong customer

George C.  |  Expérience générale 
Évaluation :
5

The supervisor that was their on Saturday to help me was very respectful an I will tell anybody about her service an look forward to using them in the future also.

Felisha B.  |  Réservation 
Évaluation :
5

Very good customer service

Eternity A.  |  Expérience générale 
Évaluation :
5

Sales Rep was very kind

Elizabeth H.  |  Réservation 
Évaluation :
5

I am a very satisfied customer of about 3 years. The facility was always clean, climate and pest control were always in order and every employee I've met there were always nice and friendly!

GREGORY H.  |  Expérience générale 
Évaluation :
5

I loved the staff so much. They were so helpful and friendly

shatara h.  |  Expérience générale 
Évaluation :