Very friendly and helpful staff!Tracy W. | Expérience générale
Customer Reviews for U-Haul Moving & Storage at Waco Dr
Pour nous contacter
Waco, TX 76710
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything was smooth.Philip S.
Le client n'a pas laissé de commentaire.THOMAS P.
picking up the equipment was very easy. The moving helpers were awesome. Any shelving or similar items that needed to be broken down in order to fit in the truck, they did. as well as put back together when we arrived at the new home. I would definitely use them again. they made a already stressful move go smoothly.corinne H.
Le client n'a pas laissé de commentaire.Iva H.
Le client n'a pas laissé de commentaire.Peggy A.
Le client n'a pas laissé de commentaire.BRAD B.
Le client n'a pas laissé de commentaire.elaine A.
Le client n'a pas laissé de commentaire.MICHAEL M.
The instructions on the mobile check in were not clear at all. There was no indication on the site of what I had to prepare before going to the uhaul location. I will say that they guy who gave us our keys was very friendly and it was not the workers fault I had a bad experience.Maya B.
Le client n'a pas laissé de commentaire.GRANT L.
I tried multiple times to contact someone at Uhaul to extend my rental due to rains that kept us from unloading the trailer. I tried calling, waited on hold for over 30 minutes both times, transferred to 2 different people both times and disconnected both times when transferred. I tried the website and could find anything that would actually let me extend an existing rental so I tried the phone again and waited on hold for over 30 minutes and was transferred once but finally got to speak to a representative and extend my rental. My experience with the individual locations was very nice, the experience I had with your corporate site in extending my rental was very poor.Daniel O.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.Grace V.
They were very busy on a first Saturday of the month and definitely could have used more help to keep things moving, but over all they were great.Marshall M.
Le client n'a pas laissé de commentaire.MARK N.
Le client n'a pas laissé de commentaire.David H.
Great service and equipment.David C.
Le client n'a pas laissé de commentaire.jAMES H.
Le client n'a pas laissé de commentaire.Howard C.
Le client n'a pas laissé de commentaire.FRANCISCO V.
Le client n'a pas laissé de commentaire.Gloria S.
Le client n'a pas laissé de commentaire.GAIL M.
Le client n'a pas laissé de commentaire.PHILIP P.
Enjoyed my experience.jerry V.
Second time I used this location in two days. Awesome workers with friendly business attitude. Great!Kevin W.
Friendly staff help me understand how to get into the storage unit.Jennifer M. | Premières impressions
Wonderful professional service during a very busy time for moving. I will return and recommend this location to friends and family.Steven M.
Le client n'a pas laissé de commentaire.Eldon C.
Excellent customer service. Wonderful and a pleasure to work with. This is a high volume location and could use some help at times but hats off to the staff and I plan to use this same location again for a smaller truck within a day or two. Merci!Kevin W.
These guys have no idea what they are doing. Theres one guy (hispanic) thinks he owns the place. While he clean his person truck on site. Closed my account and they left it open. Definitely will use public storage bc they know how to operate a business.Kevin C. | Expérience générale
I was very impressed with how clean the truck was and how friendly the staff were towards me.Amy J.
Le client n'a pas laissé de commentaire.Randall C.
Le client n'a pas laissé de commentaire.MARGIE TRAVIS S.
Le client n'a pas laissé de commentaire.ALFRED A.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.Michael V.
Hard to contact them via telephone. Lost all contents due to inability to call and make arrangements to get the bill paid.David T. | Expérience générale
Le client n'a pas laissé de commentaire.mike S.
Le client n'a pas laissé de commentaire.CHRISTA M.
I rented a 5x8 enclosed trailer.. It was ready when i got there however the lights did not properly work. After about 40 minutes of the technician checking my fuses they finally came to the conclusion it was the trailer lights not functioning properly..which should have been evident because the trailer light adapter we purchased from them lit up showing that there was juice going to the plug from my truck but of course for some reason logic went out the window for 40 minutes lol otherwise the experience was fineBrandie M.
Le client n'a pas laissé de commentaire.Frank R.
Did not have the 4 dozen furniture pads I had reserved.John P L.
This pick up location was great! Easy to find! Quick in and out!!Brian H.
The gentleman who assisted me was great - efficient, helpful and patient (I forget his name, but it should be on my agreement?)Paul C.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Clifton M.
Le client n'a pas laissé de commentaire.Simone B. | Premières impressions
Great customer service and availability! Will definitely be using again for my transportation needs.Victor B.
Le client n'a pas laissé de commentaire.John H.
Bruno was very kind and helpful.Gary S.
Staff was very helpful. Quick & easy rental.Christopher B.
Le client n'a pas laissé de commentaire.Troy W.
Le client n'a pas laissé de commentaire.Terrance M.
I originally had a different uhaul location, but the truck was never returned. Had to have my truck rental changed to a location that had a truck, thus wasted another hour trying to pick up a truckSteve C.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.shelly G.
Le client n'a pas laissé de commentaire.GERALD B.
Bruno was awesome got me in and checked me out. Thank you for making my experience a wonderful one. I will always come back and utilize uhaul for all my moving needs..Albert R.
Le client n'a pas laissé de commentaire.Charles G.
They did great. Had me registered and hooked up and out promptly. Great staff and customer service. All i did is get a tow dolley.Michael V.
Le client n'a pas laissé de commentaire.Don H.
Le client n'a pas laissé de commentaire.Leonard L.
Le client n'a pas laissé de commentaire.lisa V.
Le client n'a pas laissé de commentaire.David M.
I have no recommendations to make. I did not have a reservation and I came in, I picked up a trailer, and I was out in ten to fifteen minutes. This allowed me to make it twenty miles away to drop off a tractor before the service center closed. I also was able to make it back to drop off the trailer the same day. Everyone was extremely professional, courteous and efficient, as well.GERRIT C.
Le client n'a pas laissé de commentaire.RODERICK A.
Le client n'a pas laissé de commentaire.JAMI-LEIGH R.
Nothing the guy that runs it is awesomeGregorio C.
Le client n'a pas laissé de commentaire.ARTHUR K.
Always a great experience to rent trucks and trailers from U-HallWilliam B.
Le client n'a pas laissé de commentaire.Eric K.
Le client n'a pas laissé de commentaire.Erica G.
Le client n'a pas laissé de commentaire.Tammy M.
Great customer service!!Kiessha B.
Le client n'a pas laissé de commentaire.PETER L.
Used them many times but they need more drop off locationsMarly M.
Cedric was very prompt and knowledgeable, was able to transfer my reservation from a different location quickly. Would definitely visit this location againMICHAEL V.
Le client n'a pas laissé de commentaire.Sandra B.
Le client n'a pas laissé de commentaire.Byron T.
Excellent customer service. Convenient location.Cindy I.
Brent gave great customer service, I normally rent the same stuff 5x9 open trailer. His staff is kind and work quick to get you in and out. Merci les gars!Pedro M.
Le client n'a pas laissé de commentaire.Jean B.
The guy who rented the trailer to me was rude and impatient and there was no other customers but me. Huffed and puffed because he couldn't find the ordered hitch and straps I ordered, didn't want to answer my questions and talked over me when I was nice and polite the entire time. I made sure to be polite because I wanted to give a review in hopes that people like this be let go so they can get a job they don't have to give customer service because people like this are the worst and put a bad mood on your day. Thanks..Robert C.
Le client n'a pas laissé de commentaire.Erika H.
Not a single staff member was wearing a mask - ever. I would have given 5 stars if they had. Very annoying.Randall L.
The 1-800 U-Haul information given was conflicting . The return procedures were not clear by the agent that I talk to. I was told that the mileage remaining on a weekly rental could be rolled over to my next rental. And that was not the case.Donald T.
Very easy pickup and return.Kelli S.
Personally check the fuel gauge. They said 7/8 full, but it was only half full.Thomas R.
Le client n'a pas laissé de commentaire.Maria G.
Clean the windshield from the inside. Left over residue from previous customer sneezing, coughing or what ever could have been projected up there. Passenger side windshield wiper totally worn out .Carlton R.
Le client n'a pas laissé de commentaire.Lona A.
nothing this is how it should be and what I expectRobert M.
Apparently rental was only 6 hours and my pick up time was at 730 pm and had to turn it in at 130 am. Unaware of the 6 hour window I turned it in at 730 am and got charged two days of use. 130$ to use a truck for 12 hours.John M.
Call center is very frustrating. Average wait time is 20 minutes. It would be better if you could actually talk with the person at the uhaul store you are renting from.Rhonda B.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.Eric O.
They made our move easy & helpfulBarbara T.
Le client n'a pas laissé de commentaire.ERICA V.
Make sure charges for phones workEric O.
Service customers first . Not go play around some where.John A.
Le client n'a pas laissé de commentaire.Gregg G.
The gentleman that helped me was very helpful and knowledgeable and truly had my best interest in mind.RIC B.
Le client n'a pas laissé de commentaire.Brandy B. | Online Move In
My account was messed up because the guy who entered my info, did it wrong. It lead to a lot of problems and I had a hard time cancelling.Elizabeth N. | Expérience générale
Le client n'a pas laissé de commentaire.Joel G. | Expérience générale
Le client n'a pas laissé de commentaire.Rachael R. | Expérience générale
Allie was very friendly and professional.Rebecca T. | Online Move In
Le client n'a pas laissé de commentaire.La Wanda T. | Premières impressions
I moved-out of the unit on 9/26/2020; you emailed me with Delinquent Notice. I NEVER received am email for my move-out. This email suggests my move-out was 10-06-20---THAT IS INCORRECT.YVONNE TUCKER M. | Expérience générale
Le client n'a pas laissé de commentaire.Deidre W. | Expérience générale
The staff was crazy busy but they still made sure we got everything we needed. Merci.Jennifer L. | Online Move In
Le client n'a pas laissé de commentaire.paul G. | Expérience générale
Le client n'a pas laissé de commentaire.Tanya G. | Expérience générale
My only complaint is the cost of the storage facility. I was paying 127,00 $ a month. I've paid half that at alot nicer storage facilities.Bruno V. | Expérience générale
Le client n'a pas laissé de commentaire.Dawn L. | Expérience générale
Le client n'a pas laissé de commentaire.MAXANNE S. | Expérience générale
Very professional staff and very well ran organization.. Every bit of the process was easy and there was nothing at all to me that was not true. I absolutely recommend this facility to others!frank e. | Expérience générale
Excellent facilityVINCENT R. | Expérience générale
This facility was great in its appearance and maintenance and the staff were helpful in offering a good plan for storage.Derek A. | Expérience générale
Only knock is store did not answer phone anytime I called.Matt R. | Expérience générale
Hi. I am trying to get the Waco Uhaul to contact me on move out of a storage unit. I have called multiple times and get redirected to the call center. They message the property but I get no calls backjennifer h. | Expérience générale
The guys at Uhaul Waco Dr were great to work with. Very helpful and accommodating!George M. | Premières impressions
Great jobMelissa S. | Expérience générale
great customer servicepatricia v. | Premières impressions
There were a few glitches, but they were taken care ofDelaina E. | Expérience générale
I did not use them. I also cancelled my storage building twice.JEFF S. | Réservation
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