Fast friendly customer service. Everybody was smiling and so nice, helped me pick out the perfect storage. Thank you all so much.
LEANNA R. | First ImpressionsSelf Storage Units in Waco, TX, 76710
U-Haul Moving & Storage de Waco Dr
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Évaluations des unités d'entreposage par les clients
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- 3,5 - Cote moyenne des clients
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Never received my 100$ refundable deposit back. Will never rent uhual again.
Mo W. | Overall ExperienceThis facility does not have an elevator for the larger second floor units. Which makes for limited availability.
VIRGINIA P. | Overall ExperienceThey crossed my name with another customer's and gave them all my personal information, including unit number and passcode, then locked me out. I got charged for their unit.
Melanie H. | Overall ExperienceKirsten was wonderful. There was a major mix-up in the booking (they had my name wrong and crossed me with an entirely different person), and she handled it like a pro.
Melanie H. | Online Move InThe storage manager was very helpful thank you
SHERRONDA S. | Overall ExperienceThank you
Tanequa W. | Overall ExperienceArrived on site to no storage units being at this location and when I called I was told sorry you will need to call tomorrow when someone can assist you, I had to then drive our uhaul another 35 miles away to the only storage place I could find same day to put our stuff in having to pay an additional $100 for mileage overage bc there were no units there and no one to assist
Christie M. | Overall ExperienceSpace was advertised as climate controlled and it is not.
Christopher L. | Overall ExperienceI asked for a storage that would hold a 2bd and got a closet! I was charged almost 70 bucks can't even use this I was ripped off when asking the employees there they said they couldn't help me cause they knew nothing about the storage part!! Very unprofessional and bad experience
PATRICIA DENNIS B. | Online Move InKeep up the good work
Jose G. | First ImpressionsWater damage and poor customer service
Sandra W. | Overall ExperienceU-HAUL WILL CHARGE YOUR CARD FOR SERVICES NOT PROVIDED OR NEEDED. BE WEARY OF ISING U-HAUL AND MAKE SURE TO CHECK YOUR BANK STATEMENT. THEY WILL STEAL FROM YOU
Caitlin R. | Overall ExperienceThe guy by the name of Bruno was very helpful and so was the lady but there was one guy who wasn't helpful nor pleasant and it makes you want to leave out as soon as you come in.
Melanie W. | First Impressions