Le client n'a pas laissé de commentaire.Wanda S. | Premières impressions
Customer Reviews for U-Haul Moving & Storage in the Heights
Pour nous contacter
Billings, MT 59105
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I've been using them for over 6 years I have no complaints at allfreddie u. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID A.
Le client n'a pas laissé de commentaire.Kelly S.
Le client n'a pas laissé de commentaire.HEATHER J. | Expérience générale
Le client n'a pas laissé de commentaire.RHONDA KAY K. | Premières impressions
Le client n'a pas laissé de commentaire.FORREST S.
Le client n'a pas laissé de commentaire.Randy C.
Very helpful.Kathryn W. | Premières impressions
Le client n'a pas laissé de commentaire.CODY H.
The place is way to expensive. I found a place same size unit, better security and half the price.MINDY S. | Expérience générale
Le client n'a pas laissé de commentaire.Tammera D. | Expérience générale
Great location!!!Shelley Y.
Le client n'a pas laissé de commentaire.pam b. | Premières impressions
Le client n'a pas laissé de commentaire.JULIA R.
Le client n'a pas laissé de commentaire.James R.
This is the company in my home town that I do business with often and they are great.Judy G.
The equipment was in great condition. The lack of cruise control made the long distance trip harder and engine governed below some posted speed limits made keeping up with traffic harder and was frankly a bit unsafe. Would use U-Haul again but would look at other companies offering those features.Susan A.
Le client n'a pas laissé de commentaire.ALLEN L.
Le client n'a pas laissé de commentaire.Richard S. | Expérience générale
All goodJoe M.
I'll let Jackson (the GM there) explain to corporate my unhappiness with the one size fits all web applications u-haul imposes and the lack of responsive supply chain to get parts where u-haul need them to be when they need to be and if unable, informing the customer. If it were not for his, and his team's superior customer service this would have been a review warning people off u-haul in perpetuity.Philip W.
Le client n'a pas laissé de commentaire.Jodi Z.
Le client n'a pas laissé de commentaire.Angela G.
Good service very helpfulMICHAEL H.
Le client n'a pas laissé de commentaire.trevor s. | Expérience générale
Le client n'a pas laissé de commentaire.Montana R.
Good place.Thomas D.
Excellent service, fast courteous and professional.Thomas D.
Le client n'a pas laissé de commentaire.james s. | Premières impressions
Le client n'a pas laissé de commentaire.DENNIS P. | Premières impressions
Le client n'a pas laissé de commentaire.CAROLE E. | Expérience générale
Uhaul made our move a FABOULUS EXPERIENCE!! Everything went exactly as planned and I couldn't ask for anything more. THANK YOU AGAIN EVERYONE AT UHAUL !!!Danny S.
The staff was among the best I have ever dealt with for this type of business.Robert F. | Premières impressions
revamp your 800 number process.ROBERT F.
The best customer service ever! Jackson should get promoted or a significant raise at the minimum! He is the reason I stayed with U-Haul, for he instilled trust and outstanding service in my time of need! I, without reservation, would recommend U-Haul to anyone needing storage or a rental truck. Thanks for the opportunity to give my thoughts! Sincerely, Mary Meyer (formerly Campagna)Mary C. | Expérience générale
This location initially helped us find a truck. The staff were very helpful. They also were busy but served us in a timely and professionally.MARGARET P.
Le client n'a pas laissé de commentaire.MICHAEL EDWARD S.
Le client n'a pas laissé de commentaire.ALAINA F.
Le client n'a pas laissé de commentaire.DUANE I.
I got my receiver hitch on and the price was good.russel P.
Le client n'a pas laissé de commentaire.JURGEN L.
No receipt was sent to my email upon dropping off the enclosed trailer. Had to go back the next day to ask for the receipt.DALE A.
Le client n'a pas laissé de commentaire.Nancy L.
Nothing I can think of. Thanks for your hard work.April M.
A bit short handed for the volume of business there.VICKIE C.
Dropped off after closed but very easy to check truck back in without accruing extra charges.PAULA B.
Le client n'a pas laissé de commentaire.Judy A. | Premières impressions
Le client n'a pas laissé de commentaire.FAITH T.
Great customer service. Very responsive !Shalene S. | Premières impressions
Le client n'a pas laissé de commentaire.Daniel L.
Le client n'a pas laissé de commentaire.zACARIAS B.
Le client n'a pas laissé de commentaire.Matthew D.
Great customer service!Michael T.
I personally went in to the U-Haul store on Grand Avenue in Billings, MT on Friday May 28th, and reserved a pickup truck for Saturday May 29th. I informed the girl at the desk that I wanted to pick up the vehicle on Saturday morning at 9:00 AM. When I looked online at my reservation report, it stated I was picking up the vehicle at 8:15 PM on Saturday. I edited the information. On Saturday morning, I received a telephone call from U-Haul, informing me that the Grand Avenue location would not have a vehicle available for me, and that I would have to go to the Billings Heights location to get a vehicle. The U-Haul attendant in the Heights was very understanding and gave me a deal on the mileage due to the screw up. But it was still an inconvenience to me. If you make a reservation for a vehicle, and are given an OK for that reservation, the vehicle should be available at the given time, and at the location the reservation was made.David J.
Le client n'a pas laissé de commentaire.Gwynn W.
Got the trailer unhooked and taken care of in only a few minutes.NICHOLAS M.
Le client n'a pas laissé de commentaire.JEFFREY K.
It was quick and easy!Gabrielle D.
Le client n'a pas laissé de commentaire.carla P.
I haven't had this unit since may of 2020Jason P. | Expérience générale
Your staff of young gentlemen are so helpful and polite! I will always use your facility. Your manager is also a great asset to your company.Maria K.
The local uhaul office is great. I absolutely hate that when I call the phone number listed I get someone who isn't at the store. I was on hold multiple times for 30+ minutes. When I call a local number I expect to speak with a local person.Taryn F. | Expérience générale
Everything was terrific it was late in the day and he was able to help me get on my way and get goingPatrick A.
Everytime I called I was redirected to Uhaul customer service so I could never get a definite answer from someone at this location. When I arrived I was supposed to have a storage locker reserved but I never received a unit or code so I cancelled my reservation and took my business elsewhere. When I returned my trailer during normal business hours noone was in the office to instruct me so I dropped it and left.WILSON L.
good servicegrace G.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.Noel S.
Le client n'a pas laissé de commentaire.Marina H.
Nice trailer really good service. Only thing I would change is work with customers on price when they have to travel 200 mile round trip to get the trailer from a location other then where they reserved 1.Buddy O. | Premières impressions
Le client n'a pas laissé de commentaire.Jay L.
Le client n'a pas laissé de commentaire.NICHOLAS B.
Thank you for making this so easy!!!Julie S.
The website let me reserve a truck the location didn't even have. Online check in didn't work there was one person working the counter while another staff painter he front two outside. Four people in front of me and at least a 10 minute wait at both check in and return! Horrible experience!!April G.
Jackson is the best! He moved furniture into the storage unit for me. He went out of his way to be helpful and kind.Clair T. | Expérience générale
Jackson has always been helpful and friendly willing to go to extra lengths to help youJohn L. | Premières impressions
Le client n'a pas laissé de commentaire.Eric M.
Le client n'a pas laissé de commentaire.Philip S. | Expérience générale
Jackson went out of his way to help me move furniture into my storage locker. He was so kind and helpful.Clair T. | Premières impressions
Le client n'a pas laissé de commentaire.Brian M.
You are doing just great.. keep up the good work!!Donna H.
Le client n'a pas laissé de commentaire.THOMAS N.
Le client n'a pas laissé de commentaire.Wendy M.
Double check the mileages.....we got dinged for 168 miles when we only went 24....whoever did our starting mileage screwed up the numbers...we paid 139$ for a cross town move....ðŸ˜¡ðŸ˜¡ðŸ˜¡Hope B.
Le client n'a pas laissé de commentaire.GUSTAVO MORENO C.
Dirty half empty gas tank on van. Was not pulled up for me, had to find van alone, then was charged 110 $for a 20 $van because their staff doesn't check in properly from the previous driver. When confronted. Rude service.RILEE C.
They are outstanding at there job when picking up and dropping off only Uhaul I use in Billings for the reasons above.bruce H.
Le client n'a pas laissé de commentaire.Kevin M.
Exceptional customer service! They took lots of extra time and went above and beyond to make sure all my needs were met!MANDI O.
Great service -JOHN B.
Le client n'a pas laissé de commentaire.Patrick S.
The process was smooth and very simple. I reserved online and the trailer was ready to go when I got there. Drop off was quick and I didn't even have to get out of my vehicle. No improvement needed!Kerry N.
Le client n'a pas laissé de commentaire.Laura W.
No issuesTimothy D.
Le client n'a pas laissé de commentaire.VIRGIL G. | Premières impressions
The manager, Jackson was and is a great person to work with. He made the whole experience incredibly easy. We can't thank him enough. He is an asset to your company.David Connolly S.
Operation is getting much better. The location does need a bigger area for after hours return of equipment.KENNETH P.
Le client n'a pas laissé de commentaire.Ada Harrietc M. | Premières impressions
Staff did a great jobMICHAEL H.
See first text box.KALE B.
Le client n'a pas laissé de commentaire.Kyle B.
Keep up the good work!!!Michael C.
Great service!RANDALL H.
Le client n'a pas laissé de commentaire.JUAN D JR R.
My mother is 86 years young, and many times they would assist her with the heavy boxes. That is customer service!! Thank you!!dianne H. | Expérience générale
Thank you greatlyKeith W. | Expérience générale
Quick process. Clean well maintained truck.JILL B.
Le client n'a pas laissé de commentaire.Garth S.
Le client n'a pas laissé de commentaire.MARY W.
Le client n'a pas laissé de commentaire.JIMMIE EDWARD JR N.
Le client n'a pas laissé de commentaire.Douglas Edward A.
Le client n'a pas laissé de commentaire.Douglas Edward A.
Le client n'a pas laissé de commentaire.Jeanette B.
Le client n'a pas laissé de commentaire.DONALD DUANE H.
Le client n'a pas laissé de commentaire.Adam N.
Would like refund of the 2 weeks that i was still paid ahead for. My next payment rent wasn't due til 16 th of month. The staff said he couldn't do that. Not in there program.Rebecca S. | Expérience générale
Le client n'a pas laissé de commentaire.GRANT D.
Le client n'a pas laissé de commentaire.monique b. | Expérience générale
Le client n'a pas laissé de commentaire.SHAWN P.
Great Costumer service at the Location Fast and easy pickup location. Thank you so muchKenny E.
Both locations were more than accommodating very polite and the kind of service that makes you feel good about your rental. Both locations were extremely well-managed you can tell by the organization the cleanliness and their ability to help customers. I am proud to do business with U-Haul with both of those locations!Mike E.
Le client n'a pas laissé de commentaire.Jacquelyn J. | Expérience générale
Everything was top notch & the people were very helpful & friendly. Couldn't ask for anything better!!Kenneth M. | Expérience générale
Staff here are above average ! Excellent service..very thoughtful and caring..I definitely recommend this u haul place to anyone in need of their services...Donna H. | Premières impressions
The people working this location were very helpful. They helped me through the transload process as my first UHaul trailer was broken into due to its outdated equipment and rusted mechanism. The thieves could not cut through my lock so they cut through the UHaul equipment. I went through UHaul's insurance who told me they didn't cover theft.Cale M.
Best uhaul and best customer service! These guys are very polite, and helpful! I wouldn't use anyone else!Chad B. | Online Move In
Le client n'a pas laissé de commentaire.STACY V.
I moved out of my storage unit with about 23 days left in the month, and I was not reimbursed for the unused time. I'm disappointed in Uhaul that they would take my money and then someone else's, effectively getting paid double for the unit this month!Amber G.
BOTH GUYS ARE GREAT!Jacquelyn J. | Premières impressions
Le client n'a pas laissé de commentaire.loy B.
Le client n'a pas laissé de commentaire.Paula L.
Reps were friendly and helpful. They make you happy that you chose u-haul.James V.
Le client n'a pas laissé de commentaire.jewlia l. | Expérience générale
Jackson was my first contact person. He was fast, friendly and professional. He, as well as all the other employees I've dealt with have been an asset to u-haul.... I'd definitely recommend this place for any and all moving/storage needs! 5*Mary C. | Premières impressions
Le client n'a pas laissé de commentaire.John L. | Premières impressions
Staff in the Heights was very helpful. Exceptional service.Robby G. | Online Move In
I told the person on the phone that I had a 15' u-haul and wanted to make sure that I had enough space to fit my things and asked if the 7x14x10 was the biggest. She said she could size me up to 5x10x10 and move outside. Well this was over the phone and I was exhausted so didn't think about the math. When I arrived after hours as arranged, I realized the error and that the 5x10x10 was little more than a closet and would not come close to fitting everything. Instead of being done with my extremely long move, I now have to take a day off work to sort this out and do not have nearly as many people to help move stuff. What a poor experiencecaleb s. | Premières impressions
Excellent service!Lisa C. | Premières impressions
We really like this facility the staff is great location just right super clean.martha p. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!