Customer Reviews for U-Haul Moving & Storage on The Hill

2 064 évaluations

2101 S Kingshighway Blvd   Saint Louis, MO 63110
(S of I-44)

(314) 771-1343

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(314) 771-1343

2101 S Kingshighway Blvd
Saint Louis, MO 63110
(S of I-44)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian F.  |  Online Move In 
Évaluation :
5

My stuff was fine. Everyone was cool.

Matthew G.  |  Expérience générale 
Évaluation :
5

I wouldn't suggest improving anything. The two individuals who handled my rental went above and beyond to make sure my experience was top notch. They faced some hurdles with regard to the truck I was renting and they would not quit until all was right. Well done!

Leo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosie v.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sierra J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elisa F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricio F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marvin C. 
Évaluation :
5

The management has been welcoming and upon closure efficient. Thank you for your service. Dr. Naaman Lauderdale Ph.D., ThD, MAC, NCC, LPC-S.

Naaman L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tylanda H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy W. 
Évaluation :
5

The staff you had were all amazing. Thank You!

Ibrahim R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBIN W.  |  Expérience générale 
Évaluation :
3

Check in process is SLOW and cumbersome, your computer system is SLOW. Why do I have to photograph my driver license ? That is absurd and totally unnecessary, in fact the whole process is stupid.

Robert H. 
Évaluation :
5

Very helpful staff. Excellent service.

Robert N.  |  Expérience générale 
Évaluation :
5

The lady came out as soon as we pulled in and took care of us. Quick and easy drop off!

Jacob W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessie W. 
Évaluation :
5

The ladies there were very professional, very helpful and knowledgeable. Kindness is very hard to come by these days. I really appreciate the 2 ladies that checked me in. I'm so sorry I can't remember their names. Thanks for everything. Pam M.

PAMELA M.  |  Expérience générale 
Évaluation :
4

I believe I may have been overcharged for gas. When I picked up the truck it was just over 1/4 tank. When I returned it was slightly less than 1/4 tank.

MELVIN S. 
Évaluation :
5

Needed a place on short notice and the ability to complete the transaction on line and move in immediately was great.

Robert N.  |  Online Move In 
Évaluation :
5

So the location at 2101 S Kingshighway was amazing!! She was able to give us a bigger truck which turned out to be exactly what we needed!! Now previous to that was horrible..my original choice was this location but I needed the truck earlier so they sent me to 2553 South Kingshighway where the key was not placed in the box like it was supposed to be and when the clerk in the station called the fellow that was the uhaul representative and he told the clerk he would not come in until 10am. I made this reservation in early September so it was known the key should have been there. So fortunately I was able to call a number given and spoke to an incredible representative that was able to get me a truck at the original location I picked. So instead of getting my truck at 7am I got it at 9am. Very very inconvenient with zero compensation for all the garbage I had to go thru. When we returned the truck to the location I chose it took less than 5 minutes. They too were amazing.

Rachel L. 
Évaluation :
1

Extremely rude and unprofessional! My uhaul was not ready and when I requested the $50 guarantee and told her I would report her for brunch rude, the employee falsely flagged my account and said she thinks I'm stealing uhauls. I have an account with uhaul and rent regularly for my business. This was a retaliation that cost me thousands of dollars as I was never even notified of the flag on my account until I tried to rent a uhaul again on the way to do a wedding and had to cancel the day of the wedding because I could not get the furniture and decorations ti the venue. This is the worst experience I've ever had with a business.

DeArika B. 
Évaluation :
5

The manager is on-point at this location, even when understaffed.

Brian E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amy R. 
Évaluation :
1

I was given a truck that had not been maintained well. The drive shaft broke during my move and I was stranded on I90 for 8 hours. I should never been given a truck in this dangerous condition.

CARRINGTONBIRDSO W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

Great customer service two females (didn’t get names) definitely recommend them nice friendly was very welcoming made it very comfortable easy and helpful thanks to them two wonderful ladies I had a great experience

GLADIOUS G.  |  Premières impressions 
Évaluation :
5

Extremely well run location.

Wayne B. 
Évaluation :
5

Very friendly staff. Truck was very clean!

matthew C. 
Évaluation :
4

Handle the occasional long line of customers somehow. This Disney happen often, but with cistern bedding several kinds of services, it would be kind and courteous to have 2 counter folks handling the requests. I arrived 1/2 hour before my reservation fine and didn't get out in the vehicle until 15 minutes after it should have started.

James M. 
Évaluation :
1

You charged me $1160 for somebody else's rental out stupidity and incompetence. I will never rent a truck from you again.

Madonna R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan O.  |  Premières impressions 
Évaluation :
5

You can't improve Excellence! These young ladies are AWESOME.

Jacqueline D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
5

Lawana was extremely helpful and patient throughout the whole experience. Uploading my ID or photos of the van through Uhaul email/text wouldn't work at all. She found a solution and was kind during the process.

Christina F.  |  Premières impressions 
Évaluation :
5

Keep up the good work! The ladies behind the counter were warm, friendly, and customer focused. I truly appreciate the great service they gave me. I highly recommend this center

Lydia T. 
Évaluation :
5

Thanks!! Helpful ladies at the desk - appreciate you!

Karin S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

soloman T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harold P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK C.  |  Expérience générale 
Évaluation :
4

Smoke free truck the one i had was so bad I had the windows down with the air on

mariano D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Paul H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meredith K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSE H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARDA D.  |  Expérience générale 
Évaluation :
5

I received excellent service. My vehicle was ready and staff were very courteous and professional.

Helen L. 
Évaluation :
5

Agents were very friendly and easy to work with. Excellent staff. Thank you for a pleasant rental experience. A+++++

DAVID C. 
Évaluation :
5

I used this location three times in the past week for my move. Three different trucks that were all in good shape and the ladies at the counter could not have been more helpful or kind. Great experience during a stressful time. Moving sucks. This location does not . Good stuff.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kasi S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

corky p.  |  Premières impressions 
Évaluation :
1

There were black widow spiders in my unit. I had to throw out some items because of this. The manager didn't work with me according to my pay periods. At least allow customers to make a partial payment. This experience was horrible!

schwanda b.  |  Expérience générale 
Évaluation :
5

Please just have a better way of letting truck renters out of the gate. We were stuck for a several minutes with no way out.

Jamie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seung Woo L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sheila R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick R. 
Évaluation :
2

Missing keys to first truck, then when found it turns out the truck was missing. So we had to be assigned a new truck. The woman working was nice and working hard but the process seemed unorganized.

AUSTIN D. 
Évaluation :
5

The employees at the Kingshighway & Bishof location on the Hill are TOP NOTCH , very friendly & more helpful then one could imagine. They definitely took a lot of stress off of me while moving my mother who is suffering from brain cancer . THANK YOU

tina B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shirley C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cynthia B.  |  Expérience générale 
Évaluation :
5

I use this location often everyone is always so helpful and friendly

ANTHONY C. 
Évaluation :
5

Recommend U-Haul workers not to tell customer to use online drop off; a hassle....

PATTY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sillahis A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reid M. 
Évaluation :
5

The customer service was very good. They were very Courteous and explained the procedures thoroughly and in a timely manner. I would not have any problems referring business to this location at all✨

carletta N. 
Évaluation :
5

Ms. Coley was very courteous.

Charley F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher R.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Nigel B. 
Évaluation :
1

Charge the correct amount of miles used, not over twice what was actually driven.

Scott A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenna B. 
Évaluation :
5

Everyone was very attentive, polite, and accommodating to help my moving arrangements sufficient. I was shown the storage areas to try and figure out how much space I would need. I would definitely refer other's to the actual U-Haul at the area where I have storage space. The workers were very professional!! A+ rating

carletta N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan R. 
Évaluation :
5

Super nice ladies. Very customer centric. They even made last minute adjustments for me. Will be back for all of my moving/storage needs.

brendan S. 
Évaluation :
5

Staff was fantastic and friendly

James F. 
Évaluation :
5

Friendly staff and easy to access location. Thanks for the great service.

Christopher T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecka B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amadeo H. 
Évaluation :
5

Renting the cargo van was super easy and seamless! I appreciated the advice I received from the person i spoke to when i made the reservation. His name was John and he was located in another state (not at the property) but he was super nice and helpful during the reservation process!

Kimberly G. 
Évaluation :
5

Nothing. I was totally satisfied with my entire customer service experience with Christina and her team. Christina went above and beyond answering all my questions and helping get me into a rental truck for the next day.

Rebecca B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wade P. 
Évaluation :
2

My truck was not at the location I booked and I was not informed of a location change. They claimed an email was sent, but when I told them there no email they said “well, it must have gone to your spam” when I showed them my spam folder & there was no email they continued to claim an email was sent. I specifically chose not to book from this location because people I know have not had good experiences there. Not happy with the bait and switch. Service was slow and as I said, lied about informing me of location change. Will definitely go out of my way to never is this location again.

Julie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sable O. 
Évaluation :
2

??‽???<

James W. 
Évaluation :
3

The windshield wipers did not work and my 15 hour drive turned into 20+ hours because it was raining the entire time. The storege above the cab had holes so the water that got in got all of my stuff wet and damaged some of my electric items.

Dmitriy P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Genesis M. 
Évaluation :
5

Not much I can put here! I've used this location a couple of times, as well as family friends, and each time has been a breeze! Regarding this specific experience, Christina was amazing! The original schedule pick up was at 4:30 pm, and I called to see if I can pick up the truck 3 hours early. Without hesitation, Christina told me the truck was ready whenever I was! That alone, helped me get what I needed without missing a beat, and I can't be more appreciative of the drastic time difference between the actual and scheduled pick up time. Christina was not only helpful with that, she was incredibly personable and was thorough with the entire process, beginning to end. This location, south of 44 on Kingshighway, will always be my go to for myself or anyone I know in need of what Uhaul offers. Thank you, thank you, thank you!

Elizabeth W. 
Évaluation :
5

Every employee with whom I had an interaction was professional, knowledgeable, and courteous. Thank you for a good experience!

Jill C. 
Évaluation :
3

Fix your damn app! It barely works, and only after a ton of fucking around.

Max W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael a.  |  Expérience générale 
Évaluation :
5

CHRISTINA SYKES The manager was amazing she was a great person to work with. The company couldn't ask for a better manger great customer service

NICHOLAS C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donald C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lakeisha L. 
Évaluation :
5

Customer service was top notch. Very 'human' interaction, not bogged down by corporate upsells. Keep doing what you're doing, you've got a good team.

Aaron S. 
Évaluation :
5

Staff was excellent. Both the lady who checked me in and the woman who checked me out when I returned the UHAUL. Merci.

Natalie N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brittney W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bethany S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bethany S. 
Évaluation :
5

Christina was great! I called about 3 times to change my truck reservation time and it didn't fluster her at all. Merci!

Henry O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric F. 
Évaluation :
5

Give your frankly amazing employees a raise. Or at least a bonus. Hell buy em lunch.

henry S. 
Évaluation :
5

Rien

TOM F. 
Évaluation :
5

the representative who assisted me was marvelous! I didn't grab her name

tyrique H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew h.  |  Expérience générale 
Évaluation :
5

Staff on different shifts same level of friendly and helpful...very easy-going, knowledgeable staff.

Irma H. 
Évaluation :
5

I've been with Uhaul at this particular location for about seven years. I've used Uhaul's in all the states I've lived in as an adult which include California Texas Florida Missouri in Colorado. This U-Haul I'm currently at really does far surpass even a good experiences that I've had at the other Uhaul's. They really do try to be as gentle and accommodating as possible even when dealing with problems. I really am very fond of this place, and Christine Sykes the new manager has proven to be not only a very organized and logical person, but also able to fully understand the hardships that some of us experience in life, and respond in a really human, kind, and caring manner. Thank you Uhaul and Christine. Oh and the other gal that I've dealt with on the phone several times I can't wait to meet because she again far surpasses what you would expect in a business setting. I believe her name is Lawanda, and I'm sure I misspelled that and I apologize.

Doris M.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Clayton P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darryl P.  |  Expérience générale 
Évaluation :
5

Ms. Sykes was an absolute sweetheart and really made our experience easier. She is the best!

Peter D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA M.  |  Expérience générale 
Évaluation :
5

Everybody was welcoming and friendly

Trisha S. 
Évaluation :
1

Fix and upgrade your trucks

Thomas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashundi A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carmen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric C.  |  Expérience générale 
Évaluation :
5

Kendra was amazing and so helpful and accommodating. She made things very easy for us. 10/10 would recommend.

REBEKAH L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janelle D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chari M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jose N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jelena B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew H.  |  Premières impressions 
Évaluation :
5

The person who helped us was extremely accommodating and went above and beyond to help us with our storage needs when we could not fit what we had into the unit we rented. We are grateful and would definitely rent here again!

Janelle D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M.  |  Expérience générale 
Évaluation :
5

The ladies were fantastic Christina LaWanna LaToya? (I may be incorrect w/her name. My apologies)

carol h.  |  Expérience générale 
Évaluation :
5

Wonderful ,friendly staff. Great service!!!

James O.  |  Premières impressions 
Évaluation :
4

I gave it 4 stars due to the fact that they don't prorate rent on moving out. And to rent a dolly it would cost An extra 50 bucks deposit....

Sylvia j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany M.  |  Online Move In 
Évaluation :
5

Great customer service. They staff was wonderful.

Vivian R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

korey t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly C.  |  Expérience générale 
Évaluation :
5

Customer service very well

carnisha p.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

diana m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis W.  |  Premières impressions 
Évaluation :
4

Great communication and customer service from the 2 African American women.

Nehemiah J.  |  Expérience générale 
Évaluation :
4

It took a long time to get the keys as there was only one associate at the desk who was helping the customers

Kasi S.  |  Premières impressions 
Évaluation :
5

Your facility at the 1600 and 2100 So. Kingshighway are awesome. Very patient and help you to any degree. They need to be commended for their great customer service.

Emanuel K.  |  Premières impressions 
Évaluation :
5

Overall experience went extremely well. Staff was very personable and knowledgeable about what would accommodate my needs

Amber J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne P.  |  Expérience générale 
Évaluation :
4

The employees were very friendly, and there were no problems with my unit. Being able to access the unit with a gate code (not having to talk to employees) was convenient. However, the store closed just a few hours after normal work hours, so if I needed to do anything, it was difficult to get there in time.

alexis k.  |  Expérience générale 
Évaluation :
5

I thank you for the storage! The staff was great. Hop to never do it again but if so I choose this facility!

Marsha W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaneequah Muham G.  |  Expérience générale 
Évaluation :
5

Ms Lawana Coley was very nice helpful with our storage and I appreciate all that she done to help me. A very pleasant person.

FELICIA E.  |  Premières impressions 
Évaluation :
5

Good variety of units to choose from. Our climate controlled unit was always climate controlled. Easy access whenever we needed to get in. No problem with pests (insects or people!) They have supplies on hand at office if needed. Price was fairly reasonable for what you get and no problems with autopay system. Carts are available and there were no problems with the elevator. We would definitely rent a storage unit or truck again from them.

DEBRA T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RONALD S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina H.  |  Expérience générale 
Évaluation :
5

Christina and the staff were quick to assist or respond. Pleasant experience all around.

sean b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Catrenia T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY W.  |  Premières impressions 
Évaluation :
5

La Kendra P. is awesome! Professional, patient, kind and thorough! Glad she was there to help me!

PATRICIA M.  |  Expérience générale 
Évaluation :
5

Maybe looking to be a employee with you thank you for your time.

gregory r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elmo c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lauren i.  |  Expérience générale 
Évaluation :
2

My section leaked inside my storage room s, years of mice droppings all over everything. I could see outside light from my storage rooms. My locks didn't open without being totally removed from door.

SHRITA S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracey k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAO-HSI C.  |  Expérience générale 
Évaluation :
1

Rats and bugs

ernest s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colin G.  |  Expérience générale 
Évaluation :
5

Thanks to the staff. They were extremely helpful and involved. I felt blessed with all they did.

Catrenia T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

schwanda b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jack R.  |  Expérience générale 
Évaluation :
5

I love the location on 2101 south kinghighway and love the General manager name Christine Slykes she real professional

ERIC S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sue R.  |  Premières impressions 
Évaluation :
2

I bought the wrong size unit (which was my fault). When I attempted to by another unit the system was down which meant I had to keep the truck I rented longer. The U-Haul app is horrible. A map to your unit location should be in the app. Also the whole check in process on the app is terrible and I still had to go into the store to get the gate code. The lady that was there was super helpful. Over all if the application would have been better my experience would have been fine.

Teresa M.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHAO-HSI C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tristan G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy S.  |  Premières impressions 
Évaluation :
5

Christina and Joseph in the office made a very difficult time much easier. They went above and beyond the call of duty to help me out. So grateful.

Judy J.  |  Premières impressions 
Évaluation :
5

Staff was wonderful throughout the process and the hours were extremely convenient!

CAROLINE K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MORGAN M.  |  Expérience générale 
Évaluation :
1

Owner don't want to fix problems inside with staff. I have tried to call and talk to her about what happen the night before she honestly didn't care you can tell in her voice. The owner also just putting locks on people storage that has a month free. The owner must fix the problem or Corp need to take her location.

Anthony b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen K.  |  Premières impressions 
Évaluation :
5

I was assisted by Zachary Scott. I am a single mother of three toddlers and he was the absolute only help I had all day moving from my apartment. I deeply and sincerely appreciate him for that. 

braney d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAIME M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claire S.  |  Expérience générale 
Évaluation :
5

The owner Christina was fabulous. She saw our truck and helped us change storage units to A larger one she thought was a more appropriate size - and everything just fit!! Super friendly and helpful throughout everything!

Samantha H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOBBY B.  |  Expérience générale 
Évaluation :
5

They really accommodated me and my multiple misunderstandings! This team was well put together and easy going! Thank you all !

Kristian F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

slice of the h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda E.  |  Online Move In 
Évaluation :
5

I had two storage units, one standard and one climate controlled. They both served me well but, if I ever need to rent another, I would rent the climate controlled option for most possessions. Having the extra protection from moisture and extreme temperatures is comforting. Recently, Christina helped me with truck rentals as well as closing out my spaces. She was knowledgeable, patient and fun to work with. I like the location of this facility. Nestled on The Hill, it feels safe yet conveniently placed at S. Kingshighway, south of Highway 44.

kelly m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jack R.  |  Premières impressions 
Évaluation :
5

Very friendly working together people.

Andrew h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S.  |  Premières impressions 
Évaluation :
5

Kathy Engle and her team were amazing the past 10ish years. They were courteous, friendly, attentive, professional and extremely flexible. Christina has some 'big shoes to fill'.

BRIAN T.  |  Expérience générale 
Évaluation :
5

I have already recommended to several people.

KIM H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARLEISHA G.  |  Expérience générale 
Évaluation :
5

Clean, well maintained facility and friendly professional staff.

William M.  |  Expérience générale 
Évaluation :
5

Christina was excellent and very personable!

sean b.  |  Premières impressions 
Évaluation :
5

I had a terrible 24 hours prior to arriving, driving in from across the country only to find out the house I thought I was moving into wasn't at all what I expected and I could not move in. The gentleman behind the counter was so friendly and helpful, he even came out to make sure everything was going ok with the unloading. Everything was so nice, clean, and easy I could not have been happier.

Rose G.  |  Premières impressions 
Évaluation :
1

the new manager is rude and racist and i would not recommend going her to anyone

MICHAEL M.  |  Premières impressions 
Évaluation :
2

When uhaul had people to move my things to another unit I was so disappointed in the way that they movers put my furniture and clothing and just threw it up in the unit and it wasn't neat done I am very displeased with that because I am disabled and I don't have the ability to move things around please call me at 314 657 6996 as soon possible. Thanks

Alonzo S.  |  Premières impressions 
Évaluation :
5

Mike was very helpful and friendly he made moving in to my new storage convenient and easy. I would recommend U-Haul on the hill to any of my friends and family for their storage needs of all the places I've ever had a storage this is by far my favorite I'm writing a review for U-Haul

Kacey A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taunia M.  |  Expérience générale 
Évaluation :
1

Friendly staff but when I went to my unit it was occupied by someone repairing their truck. I had to wait to get in. This same person has 2 cars parked illegally in front of his unit which partially block the alley between the buildings. Later when I moved in, this person had numerous "sketchy" people coming and going from his cars and storage units as apparently he is running a business there (dealing drugs?) or actually lives at the storage facility. There was another running car parked nearby with people coming and going from his unit also. Have all these people been given the gate code? They all watched me loading some expensive items into my unit and I am stressed about them breaking in. This situation is not secure and I regret using your facility. He and his crew should be evicted as his business is not worth the security risk. I will be glad when I can get my stuff out of there. If you do evict him, please don't connect this complaint to me in any way as I fear he may do harm to me or my belongings.

DAVID C.  |  Premières impressions 
Évaluation :
5

Can't complain about anything! Clean and secure with bonus Awsome customer service!

keith c.  |  Expérience générale 
Évaluation :
4

Customer service could be better but was ultimately resolved.

Caitlin F.  |  Expérience générale 
Évaluation :
5

Ms. Cathy and her staff are spectacular, caring and understanding! I would highly recommend using this Uhaul facility to rent a truck and the moving supplies as well as using this facility as a storage unit. I will only use this location for any future Uhaul truck rental, moving supplies and storage needs. I was not paid to give this good review or to leave that's comments. It was honestly the most professional experience that I have had in a long time.

Hope B.  |  Expérience générale 
Évaluation :
5

We looked at many before picking the Engle's facility 15 years ago because of how well maintained it was. Being a family run facility it has always showed pride in being neat and clean. They have always been responsive to any questions or inquiries. Without hesitation we would use this facility again for our moving or storage needs

J.C. P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paris S.  |  Expérience générale 
Évaluation :
1