Évaluations des clients U-Haul Moving & Storage of Absecon

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Absecon

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HAZEL B.
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Le client n'a pas laissé de commentaire.

CIMONE S.
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Le client n'a pas laissé de commentaire.

John T.
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Le client n'a pas laissé de commentaire.

ALLEN T.
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Everything was ready clean & easy for me when i got there

Jeanie S. | Expérience générale |
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My dealings with the overall facility were fine. Dan D. was great to deal with and always helpful. My only complaint is when I moved my stuff out on 11/6 there were mice droppings/poop on my belongings. I'm sure this may happen from time to time at storage places

FRANCIS B.
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they did not have my truck when I arrived. It cost me time and money to do two trips instead of one trip.

ROBIN R.
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Le client n'a pas laissé de commentaire.

Joseph R.
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Le client n'a pas laissé de commentaire.

ANNETTA M.
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Le client n'a pas laissé de commentaire.

DANIEL P.
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PREPAID RESERVATION FOR OCT 31ST and was notified it had been cancelled because there were no trucks ??????

GARY H.
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Le client n'a pas laissé de commentaire.

PAMELA D.
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Le client n'a pas laissé de commentaire.

chris G.
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Le client n'a pas laissé de commentaire.

Chad W.
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Le client n'a pas laissé de commentaire.

JAMES C.
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Easy

JOHN P.
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Le client n'a pas laissé de commentaire.

MATTHEW K.
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Great customer service, the two ladies behind the counter were very friendly and helpful, I would absolutely use this location again.

edward R.
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the service the manager dan diniglio and staff is excellent. keep up the great service.

Rebecca C.
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The availability of trucks in the area was not good and we had to drive 25 miles out of our way to rent a truck and still pay foe the miles. When there are limited trucks I believe a discount on miles should be offered. Also did not like the extra dolly in the back when we didn't want it as it took up extra space

Raymond B.
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Le client n'a pas laissé de commentaire.

Corey C.
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I marked “No” because the rented trailer broke down about 4 miles from my house. However, the actions taken by U-Haul were amazing.

Loretta B.
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Le client n'a pas laissé de commentaire.

Gina I.
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Le client n'a pas laissé de commentaire.

Marta S.
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The truck was clean, however the rear door was very difficult possibly due to the rollers needing lubricant. It took much force to close the driver side door securely.

WILLIAM W.
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Le client n'a pas laissé de commentaire.

Donald M.
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Le client n'a pas laissé de commentaire.

MOHAMMAD A.
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There were 2 ladies still there a little after 7pm when I came back with truck. The one got in her car out front and left when i tried to talk to her and when the other lady came out she stopped and helped me with the cell phone by getting me to the screen to check my truck in. Her name was Sandy and I would like to thank her again for stopping and helping me when she could of left me because I am not the greatest with cell phones. Definetly will use location again because of her. She was great renting to me and a great help when I returned. Thank you.

JACQUELIN C.
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Can't think of anything else!You're doing great

KAREN B.
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Le client n'a pas laissé de commentaire.

Jane G.
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Le client n'a pas laissé de commentaire.

Sharon R.
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I received excellent and timely service. I was very pleased with the service. I would utilized them again if needed.

GABRIELA M.
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The 2 women that work there both heavy set but the one with short straight hair was rude with poor customer service skills. She said my bill was $190 and I questioned her then she changed it to $150 out of nowhere. She didn't say thank you she had no manners. The 2 women and the skinny guy with beard seemed miserable and unwilling to help and felt like customers were bothering them.

William H.
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Le client n'a pas laissé de commentaire.

Edward B.
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Le client n'a pas laissé de commentaire.

ANDREW J.
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Employees were straight forward and to the point. Place was clean and they were friendly.

Erich H.
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Le client n'a pas laissé de commentaire.

John S.
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Le client n'a pas laissé de commentaire.

terry M.
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Le client n'a pas laissé de commentaire.

Phillip C.
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The Uhaul truck(s) [ I sat in two including the one I rented] are the dirtiest items I've touched in years. Steering wheel was so sticky I could hear my hand detach millimeter by millimeter over the sound of the engines. The cabin smelled so bad I had to Febreze the cab and my mask to avoid dry heaving. There was an old cigarette stuck in the door handle that I had to touch to open the door and the cup holders had some sort of liquid in them. I forbid my son from getting in the Uhaul so only one of us risked contamination. Location may have been clean but the trucks were not.

Robert S.
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Le client n'a pas laissé de commentaire.

VAHE A.
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I don't really know what to suggest because everything was like near perfect and thank you very much for the good service

Nicholas D.
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Le client n'a pas laissé de commentaire.

Jonathan A.
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Sandy was an excellent representative onsite

Heather D.
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The staff here is friendly.

Leo B.
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The agent told me they did not have our one way equipment on site before checking on our reservations and the notes there and freaking us out. She should have investigated a solution before upsetting us and letting us think we didn't have a rental available.

KAREN G.
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Le client n'a pas laissé de commentaire.

Amanzio B.
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Fast and friendly service. Very well prepared for dispatch and returning. Highly recommend.

shawn H.
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Sandra was a delight to talk to. Fast, funny, and efficient. I was in and out and she made everything easier for me at rental. She is a great asset to the uhaul name. Thanks for your service during this time.

Joseph D.
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Le client n'a pas laissé de commentaire.

Greg M.
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Le client n'a pas laissé de commentaire.

Fernando P.
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Good company

JEFFREY R.
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Only location where you can be guaranteed whatever Uhaul product you desire. Plus ALL moving supplies. (Attn painters, they have full rack of custom furniture and TV covers that work so much better than loose covers.)

Joseph C.
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The online/self check-in experience was frustrating and didn't work.

SHAUN B.
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Bit difficult to follow return instructions after hours.

JOSEPH P.
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Le client n'a pas laissé de commentaire.

Judith B.
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I was billed $10.00 extra, it appears taxes and fees were billed twice. The box van had a old and rancid smell just a general unclean feel. Customer service was unsatisfactory, could not explain billing issue and showed no appreciation for returning vehicle over a 1/4 tank. I would not use this site again.

Gary C.
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Le client n'a pas laissé de commentaire.

Danielle K.
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I was charged 3 times the incorrect amount and am still waiting for a refund on 2 charges. This should have been handled 9/1/20.

Gregory M.
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Le client n'a pas laissé de commentaire.

DAVID G.
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Worst experience ever ! Went to look at a truck to rent n stepped in human poop . Had to throw out my sneakers n when I told employee about it she said it prolly was from one of the bums that sleep next to the trucks ..HORRRRRIBLE !!!!!!!

Tony R.
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Had a 7am appointment and my truck was rented out the night before and I was left stuck at the location. Had to have my son in law call and complain to get a truck while I took an Uber home. Will not use Uhaul again

JOSEPH R.
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Le client n'a pas laissé de commentaire.

PATRICK O.
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Le client n'a pas laissé de commentaire.

Margaret K.
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Everyone from the phone service to picking up the truck to bringing it back was excellent!! And the price was the most inexpensive out of all I called about. Thank you !!! All good!!

MICHAEL G.
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Le client n'a pas laissé de commentaire.

Graham S.
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Le client n'a pas laissé de commentaire.

Bryan B.
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Le client n'a pas laissé de commentaire.

DONALD R M.
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I requested the truck and car hauler to be picked up at ANA towing in Somers point where I lived. I received a call the night before and was told to pick it up in Delaware. Delaware? Really? I lived in New Jersey! On my own I had to scramble around to get the 26' truck in Ocean View NJ 12 miles away and drive another + 20 miles to get the car carrier at additional fuel and time cost in the midst of trying to move to Virginia. No way to run a business

Reginal J.
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Le client n'a pas laissé de commentaire.

Agustin F.
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All was pretty good, thanks.

George R.
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Le client n'a pas laissé de commentaire.

Steve S.
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U-Haul had technical issues on their end with approval process and to issue key box combination which was an inconvenience but customer service made good. Overall a good experience

Gary M.
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Le client n'a pas laissé de commentaire.

CHARLES F.
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Very nice people.

JEFFREY T.
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Interior of the vehicle reeked of cigarettes and cat urine. Absolutely foul.

JEFFREY T.
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Staff was friendly and helpful. Got me in and out quickly. HUGE issue was the cab of the 10' truck I rented was DISGUSTING. It reeked terribly of cigarette smoke and cat urine. I only had to drive 36 miles or so thankfully, but even that short distance was nauseating. $125 isn't what I'd call cheap for an afternoon rental, so I'd really expect the interior of the vehicle to be clean, at the very least.

DANIEL G.
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Le client n'a pas laissé de commentaire.

PRESTON N.
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Le client n'a pas laissé de commentaire.

JEREMY L.
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Lower the mileage rates. In years past they were competitive but now they are very high.

PROKOPIOSGEORGE D.
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Le client n'a pas laissé de commentaire.

Sidney M.
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Le client n'a pas laissé de commentaire.

nicholas B.
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Keep doing exactly what you do there....⭐⭐⭐⭐⭐ outstanding customer service And the cargo van i rented was available 2 hours before my reserved time (Greatly Apreciated)i would recomend this location to Anyone in the Area %100 other companies in my local area had no vehicles available And sent me to abescon location where they have a whole range of different vehicles Available Thank you....

Edward P.
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Le client n'a pas laissé de commentaire.

Jakeedah W.
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I had a bad experience. Set my reservation online at the Atlantic city location because my car was in the shop and I had to make a delivery for my business. The locatikb is kne block from my home. I walked there and did the checkin. They say walk in to get the keys but the door is boarded up. No code to lockbox is given. I call uhaul and am on hold for half an hour sitting outside in the heat on the sidewalk. When i talk to someone they say theyre movinv my reservation to absecon which is 7 miles away . I then ask if i can get the code and the rep says "obviously this location is shut down so theres no one to put the key there". If it was so obvious then why did uhaul allow me to put a reservation in and check in and charge my card?? I tell her I dont have a car, thats why i chose the location a block away and now I have to find someone to tske me to absecon. Not to mention my delivery was in Atlantic city so I wouldve used about 5 miles total but now I have to pay for miles to and fromthe pickup location which added an extra 12miles to my trip. Ssked her would i be compensated for the inconvenience and she says theres no one that can do that. So eone would call me. I looked online and that location is still accepting reservations setting someone else up for disappointment.

Michelle S.
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Le client n'a pas laissé de commentaire.

JOHN H.
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Everything went well, move and truck was just the size we needed, and very clean

alice W.
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Le client n'a pas laissé de commentaire.

Edward C.
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The staff was very helpful and the truck was clean.

Brandon P.
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Le client n'a pas laissé de commentaire.

SCOTT G.
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Le client n'a pas laissé de commentaire.

Gregory M.
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Le client n'a pas laissé de commentaire.

Richard Y.
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You don't need to improve! You guys are at the top of your game! If every one did business like this location doing business would really be easy! Thanks and blessings! Pastor Rich Younger Living Water/Agua Viva Church- Pleasantville, NJ

edward R.
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Dan the manager was a great help and it was easy pick up and drop off.

Stephen S.
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Le client n'a pas laissé de commentaire.

Kaley K.
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Le client n'a pas laissé de commentaire.

AMANDA S.
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Pretty good experience overall had little complication with expired license they rented me 2 trailers very recently while license was still expired due to dmv shutdown And it wasn't a issue and different sales reps each time so that was pretty frustrating having to have a friend come out to use her Id , this time it somehow wasn't ok other than that pretty quick and easy experience for very reasonable prices

WILLIAM D.
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Le client n'a pas laissé de commentaire.

Sheri H.
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Le client n'a pas laissé de commentaire.

Neil H.
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Le client n'a pas laissé de commentaire.

Jesse R.
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I first got to house open up to put stuff in to do a emergency move there was a empty can of soda in back and a empty bag of chips I also observed what looked to be grease or slug all over ground I just proceeded to clean and Lysol the back the best I could I took first load needed it for the day the truck started having trouble catching gears something wrong with transmission at this point I dropped off first load and just returned the truck as I had felt it was unsafe to drive called multiple times they told me I was going to have to wait 2 days for a resolution from store manager I'm extremely disappointed I paid money and didn't get the full service I needed

THOMAS P.
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Le client n'a pas laissé de commentaire.

Julie R. | Premières impressions |
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All went well. Young man that helped me get sorted was professional and friendly. That’s what I needed.

April S. | Expérience générale |
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We rented a UHaul truck for a quick moveout from Philly at the very beginning of this pandemic. The truck was great, as well as the staff. We utilized the free month for college students of a small storage unit. It was greatly appreciated. We got the smallest unit that was offered, which was more than we needed. We were in and out within the 1 month, but I cannot express how invaluable this was as we had 2 college kids moving back into our small home. Thank you UHaul!

nakisha f. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Brian H. | Premières impressions |
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The woman who completed the move in process was helpful, knowledgeable and quick.

Non reviews have been submitted for this location.

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