I had a storage with this company for nearly three years. I never had rodent problems or issues with increasing rents without adding benefits.
CARLOS W | Overall ExperienceSelf Storage Units in Absecon, NJ, 08201
U-Haul Moving & Storage of Absecon
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The manager has very short hours and thus, is rarely available to assist. The staff members were lackadaisical and generally unhelpful. Moreover, I was dismayed at the exorbitant fees assessed the one time I was late. A “pre-lien” fee when there is no lien process or procedure underway is incredibly unfair and unsubstantiated. U-Haul incurred no such fee. Nevertheless, i was forced to pay a charge for nothing more than a phantom lien.
SHERVEAL R | Overall ExperienceAreal was very patient with me and very helpful.
JODI M | First ImpressionsLots of damage to my books and blankets by rodents
lynda z | Overall ExperiencePricing was a bit steep for what you got and the website and app are extremely glitchy and not reliable. Everything else was good though.
Brandon W | Overall ExperiencePam Eckert deserves a raise and a promotion! This woman was like an angel who came to my assistance in what have been the darkest days of my life. Pam restored my faith in mankind with good deeds and actions. On the verge of losing a lifetime accumulation of my household personal property due to a number of unfortunate events including COVID, I found myself homeless after being a homeowner for 30 years. In banking insurance investments and taxation for the last 30 years and self employed for the last 12, shut down and go out of business in 2021. Imagine homeless and without employment after being successful all my life? People shun you in life when things of this nature happen, but not Pam! I have to say if there was ever a company with a heart, it's U-Haul, and Pam Eckert is that heart! She understands this is a people business and not just moving & storage of things business. The world would be a better place with more people like Pam Eckert!
William B | Overall ExperiencePrice increased 20% 2 months after moving into unit.
Michael G | Overall ExperienceDan was very helpful and professional.. Wish there was a Dan in every UHaul. Him and his his staff are excellent to work with. I know if Dan is not there Sandra and Helena will take good care of their customers. I give this location 5 stars. No other UHaul is better.
sandra p | Overall ExperienceMy dealings with the overall facility were fine. Dan D. was great to deal with and always helpful. My only complaint is when I moved my stuff out on 11/6 there were mice droppings/poop on my belongings. I'm sure this may happen from time to time at storage places
Jeanie S | Overall ExperienceAll went well. Young man that helped me get sorted was professional and friendly. That’s what I needed.
Julie R | First ImpressionsWe rented a UHaul truck for a quick moveout from Philly at the very beginning of this pandemic. The truck was great, as well as the staff. We utilized the free month for college students of a small storage unit. It was greatly appreciated. We got the smallest unit that was offered, which was more than we needed. We were in and out within the 1 month, but I cannot express how invaluable this was as we had 2 college kids moving back into our small home. Thank you UHaul!
April S | Overall ExperienceThe woman who completed the move in process was helpful, knowledgeable and quick.
Brian H | First Impressions