Le client n'a pas laissé de commentaire.Lewis B.
Customer Reviews for U-Haul Moving & Storage of Addison
Pour nous contacter
Carrollton, TX 75006
(We are on Belt Line Road West of Marsh Lane)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Need to change the trailer after 30 minutes of installation due the lights didn't work. I expressed that was my first time using this type of service, they didn't check my car so I needed to buy additional material to huck up the trailer. I just found about this after waiting much time for the installation. Overall not happy, expected better service.RUBEN M.
Le client n'a pas laissé de commentaire.KRISTYN B.
Le client n'a pas laissé de commentaire.Steven U.
Le client n'a pas laissé de commentaire.ADAN O.
Le client n'a pas laissé de commentaire.CHERYL L.
Le client n'a pas laissé de commentaire.Darol P.
Le client n'a pas laissé de commentaire.CARLA C.
Train employees to communicate and write notes in computer. Train employees in customer service. You don't call customer and yell at them and assume they are braking rules. Most of all you don't double charge them and belittle them in front of everyone because you don't want to look bad.ERICA J.
Le client n'a pas laissé de commentaire.Vanessa A.
Keep it up. My only issue was with my pickup in Carrollton and it was with the software for some reason my order even though we checked on it several times during the day, it seemed correct. When I arrived as scheduled after hours using your 24/7 share program the software would not release my order and after waiting on hold a full hour never got an operator to answer your support line. The Houston location made a gesture allowing me needed extra time to download which somewhat made up for lost time at pick up. All and all you have a great staff and keep it going.JAMES D.
Le client n'a pas laissé de commentaire.MORTADA J.
I have asked before, and I ask again: I would very much appreciate some of the braked trailers being converted to electric brakes for those customers whose vehicles already have a brake controller. It would provide better control over the trailer while driving, as surge brakes tend to cause the tow vehicle to sometimes jerk roughly.ANDREW R.
Le client n'a pas laissé de commentaire.JOANNA L.
Le client n'a pas laissé de commentaire.Randall M.
Le client n'a pas laissé de commentaire.Thomas F.
absolutely terrible experience. i would rather move all my stuff with a horse and buggy than ever use uhaul again.ISAAC T.
Great experience storing my things temporarily with U-Haul Moving & Storage Of Addison. Super busy location but they get you taken care of.chris b. | Expérience générale
Le client n'a pas laissé de commentaire.RILEY W.
Le client n'a pas laissé de commentaire.ERIN G.
Le client n'a pas laissé de commentaire.AMAYA YOUNG R. | Expérience générale
Son muy amables y atentos con los clientes y atienden muy bienVictor O. | Expérience générale
Le client n'a pas laissé de commentaire.BOBBY R. | Expérience générale
Le client n'a pas laissé de commentaire.BRANDON M.
Le client n'a pas laissé de commentaire.Ladarius H.
Nothing to note at this time. The yard help was very nice and hooked up the trailer.DAVID B.
Le client n'a pas laissé de commentaire.JOHN C.
Ended up having to move other trailers myself to be able to hook up to the trailer assigned to me. I was told Francis was outside waiting to hook up to my vehicle, but after waiting fifteen minutes, I decided to do it myself. Francis showed up just as I was ready to pull away.JOEL B.
I’ve always trusted U-Haul with my personal belongings.Margaret A. | Premières impressions
Le client n'a pas laissé de commentaire.DARION M.
Great customer service, and very informative on the phone and in person.Robert O. | Premières impressions
Le client n'a pas laissé de commentaire.ANN E.
Thank you Seth for taking the time to explain & make sure I understand the check in process.....nitha T.
Le client n'a pas laissé de commentaire.GWENDOLYN EVETT A.
My reservation that uhaul texted me about almost daily was not reserved....I had to go to another location to get the truck I reserved.....then I had to stop multiple times to adjust the plastic wrap around the u share trailer. This was a mess. To finish it off they sent me to a return location that was not the one I originally selected.LEWIS B.
This location is a great location and it's very convenient for everyone around here but the rep that helped me was very poorly trained she asked for my address 3 times and the 4 time I just decided to write it down for her, it took almost an hour to get out of the store, but everything else was great.JEAN L.
Really good job. ThanksJOHN L.
Le client n'a pas laissé de commentaire.BERNARD R.
Le client n'a pas laissé de commentaire.BONNIE R.
Super fast service with knowledgeable staff.DEBORAH M.
Le client n'a pas laissé de commentaire.TIMOTHY W.
Le client n'a pas laissé de commentaire.Wayne S.
Le client n'a pas laissé de commentaire.David R.
You guys are doing excellent job. I don't think so the location needs improvement..very friendly staff Specially the manager is doing very good job and he knows how to take care of customer.syed azfar H.
Le client n'a pas laissé de commentaire.Pablo R.
The truck was clean and reliable. My only concern would have been the steering wheel. May need an alignment soon. Other than that, excellent!MICHAEL G.
The associated move service is decidedly inferior. Both on the front end load and bam end unload the movers failed to show even though they had been paid for. On the front end they sent another team but they were young and strong but really didn't know how to pack and we suffered damage. The unload team called and said they just couldn't make it for a week so we engaged independent movers the next day at twice the price. It's enough to make us think next time we will just hire a mover point to point. Truck was really great though. Rental employees very friendly at both rental and return.steven W.
Le client n'a pas laissé de commentaire.Colleen L.
Maintenance on trucks AC not working. Wiper blades needed replacing especially on a rainy day like the day of rental.ARNOLDO L.
Le client n'a pas laissé de commentaire.Derrick D.
Everything was great, the service, the storage facility. I would definitely recommend this place.Bhuvaneswari R. | Expérience générale
Le client n'a pas laissé de commentaire.DEBRA T. | Premières impressions
Our agent was extremely helpful. Very knowledge.Maria M T.
Good experience with U-Hallyounas G.
Le client n'a pas laissé de commentaire.Matthew B.
Le client n'a pas laissé de commentaire.ROSALINDA Y.
Ruth is awesome and has been a huge help in a very difficult move. Thank you for all youu help!PAMELA G.
Good location.PHANNA C.
Friendly personJAIME A.
Le client n'a pas laissé de commentaire.BROOKE A.
Le client n'a pas laissé de commentaire.JAMES T.
Great location and attendantsLadona D.
Love that it's open until 7pmLA DONA D.
Le client n'a pas laissé de commentaire.AARON W.
The guys who hooked up the trailer upon pickup and also return were very friendly too. De l'excellent travail!Marc L.
1. Clean the spit off of the inside of windshield. 2. Reimburse the customer when the customer puts in more fuel then required. Uhaul scares the hell out of you about bringing the truck back with the right amount of fuel. But if the puts in more, the customer is out of luck. Seems like a one way street, for Uhaul to profit. Also, when fueling the truck is so old it takes a long time to register the fuel at the pump. 3. The company movers help you promote for help- the company in and out movers charged my credit card and then they said they were booked and couldn't help me. But they charged my card and then said I would have to work on the refund on my own. So you charged my cc but didn't perform the service? That's stealing from the customer! 4. Last, your policy of calling a friend for verification of identity is WRONG IN SO MANY WAYS! Uhaul takes the word of someone's friend, over a Texas Hunting and Fishing license, a Social Security Card, Charge cards? U haul needs to evaluate the policy! I am very disappointed on how I was treated at UHaul! Thank you for a very stressful move UHaul!ALEXANDER K.
Le client n'a pas laissé de commentaire.Stephen D.
They were rude and overcharged me for gas. Drive only 13 miles. I will be calling corporateVIOREL L.
I did the digital pickup no one inspected the vehicle prior to leaving I returned it full to the exact place we picked it up at and still got charged 28 $for fuel. I will never recommend this location or uhaul again.geoffrey H.
Le client n'a pas laissé de commentaire.Jack R.
Le client n'a pas laissé de commentaire.Don D.
Le client n'a pas laissé de commentaire.Cekenna V.
Le client n'a pas laissé de commentaire.PAMELA G.
Le client n'a pas laissé de commentaire.JENNIFER Y.
Le client n'a pas laissé de commentaire.stephen P.
Le client n'a pas laissé de commentaire.Keyunna B.
Le client n'a pas laissé de commentaire.kellie C.
My wife and I have rented from this location 3 times in the last year. Service has been top of the line. The ruck have been clean and in good working order. Service has been excellent.MALCOLM S.
Contract did not reflect correct fuel level in truck when rented - it wasn't worth the hassle to deal with the issue - It was easier to buy more fuelMark L.
Le client n'a pas laissé de commentaire.ANN O. | Expérience générale
Le client n'a pas laissé de commentaire.Abigail T. | Premières impressions
Thx you!Christopher V.
Le client n'a pas laissé de commentaire.BRELIN H.
Le client n'a pas laissé de commentaire.Charles T.
Le client n'a pas laissé de commentaire.Julia O.
Le client n'a pas laissé de commentaire.HERMAN R.
Leroy was a great help !kellie c. | Premières impressions
Le client n'a pas laissé de commentaire.OKNECA H.
Le client n'a pas laissé de commentaire.Thomas O.
Le client n'a pas laissé de commentaire.SHERRY G. | Expérience générale
Seth was very helpful and timely in getting me checked back in.MARK M.
Can't think of anything at the moment. Renting from this location was quick and easy and the staff was most helpful in answering all my questions.RAY L.
Everyone was so nice and helpful great experienceTes C.
They did not have the moving blankets available for my order. I left without the amount I ordered.Mike K.
Le client n'a pas laissé de commentaire.BRUCE R.
Le client n'a pas laissé de commentaire.SHIVAKUNDAN T.
I had a lot of trouble with the online app trying to get it booked online and download my picture then at the end when I check the U-Haul trailer back in I could not upload the picture I had taken of the trailer again. That was a big hassle. Otherwise experience good.PAMELA G.
Le client n'a pas laissé de commentaire.Patricia L.
Insufficient Saturday morning staffing. 25 minute wait in line at 11am to rent truck.PHILLIP D.
Great ExperienceDEDRICK P.
Awesome customer service from Miguel (Manager) he helped me file my complaint and helped with pointing out additional negligence made by the pickup location. He was extremely helpful and professional.TONYA B.
Staff directed me to pull in thorough the drop-off lane, detached the trailer and sent me on my way, took no more than 5 minutes arrival to departure.Brandon B.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.SYDNEY S.
Ruth was the main customer service representative who served us. She was very nice, pleasant and thorough. She represented U-Haul in an excellent mannerDARLENE M.
Bill me for 3 more days! I was under charged!MARC B.
User Interface was extremely easy to use. Very quick pick up and drop off. Grateful! Thanks!Nicholas B.
John the schedule manager told me that I wasn't good enough after I express my need for a rental extension. He said that the client who is awaiting the rental I'd currently had and tried to extend that client was more important to him than me and that he's not about to get his ass chewed out for me. I told him I was a small black business who has suffered with sale and that I had an opportunity to share my services further. But he insisted that I return the rental for his favored clientJOSHUA Y.
The staff was greatALEXANDER H. | Premières impressions
Always keep good customer service I'm that the young man on the phone helped me out I forgot his that signed me up but I crying because Geo movers had over charge me and left my things outside so I went to the store and Miguel helped me he was very kind and sweet and professional he told me to have a blessed day and I thank him to they both we're very encouraging so U haul keep up the good work again thank you ðŸ™ðŸ¾ guys because I was able to get it done without being over charged.ANNETTE J.
Make sure the dolly is in the truck before sending customer down to get the truck.JOHN S.
Le client n'a pas laissé de commentaire.ROSEMARY L.
Le client n'a pas laissé de commentaire.RANDY J. | Expérience générale
One downside is the pricing is higher than others in the area.KAYLIE C. | Expérience générale
Le client n'a pas laissé de commentaire.Maria D. | Expérience générale
Excellent, convenient, and great customer service. Needs more corporate funding to expandJoshua F. | Expérience générale
Le client n'a pas laissé de commentaire.ALICE MARIE M. | Expérience générale
Great serviceRuby S. | Premières impressions
Todo excellent tanto el personal ,como las facilidades, en Florida y TexasMyrna a. | Premières impressions
Le client n'a pas laissé de commentaire.CHARLES D. | Expérience générale
Le client n'a pas laissé de commentaire.Candee H. | Expérience générale
Le client n'a pas laissé de commentaire.triston i. | Expérience générale
En ocasiones el estacionamiento está muy lleno y no hay donde estacionarse y cuando uno se está moviendo de reversa, hay automovilistas que pasan muy rápido. No disminuyen la velocidad. Por lo demás, excelente servicio.Juan C. | Expérience générale
Le client n'a pas laissé de commentaire.HANNIBAL h. | Expérience générale
Staff was very helpful!!!!!Angelia J. | Premières impressions
Excellent service 😎Berta C. | Premières impressions
Le client n'a pas laissé de commentaire.DEREK P. | Premières impressions
I have been so satisfied and pleased with EVERYONE at this location you all were very patient with me doing my difficult hardtime and I'm truly Thankful for all of you. Keep up the Great work that y'all provide and hopefully the other Uhaul locations will take notes from you guys. BEST UHAULERS EVER!!!KIERSTEN NICOLE J. | Expérience générale
Le client n'a pas laissé de commentaire.LUCIA F. | Expérience générale
Le client n'a pas laissé de commentaire.LASHUNDRA M. | Premières impressions
Staff gives great customer service.linda N. | Premières impressions
Le client n'a pas laissé de commentaire.Pat M. | Premières impressions
All good.LINDA N. | Premières impressions
Le client n'a pas laissé de commentaire.AMAYA YOUNG R. | Premières impressions
Very clean and secure facility, I was happily surprised. Staff was helpful and kind. I support people's choices to wear or not wear one, but typically employees were not following mask mandates. In many of my visits to the facility, they would pass within inches of me with no mask at all. As a cancer patient, if I get sick, I can't get treatment. The reason I needed storage was to live with my mom who is immune suppressed, so we could isolate together. If employees don't want to wear masks, I would like them to do it between themselves, but not within inches of my personal space, as what often happened. I don't take it personal, I would still recommend this locationKristina A. | Expérience générale
Le client n'a pas laissé de commentaire.MAE P. | Premières impressions
Le client n'a pas laissé de commentaire.Mae P. | Premières impressions
Le client n'a pas laissé de commentaire.Steven B. | Premières impressions
I have been a long time customer, over 14 years. I've appreciated the facility and never had a problem until January 2021 when my check was received but not credited to my account. When I pointed out the error, it was corrected. Then two weeks later, I got another letter that my account was unpaid. When I talked to the local manager, he explained that someone in Arizona had sent that notice, that my account was fully paid. You can do better.DELRYN F. | Expérience générale
Thank you all for your excellent customer service.Walter W. | Expérience générale
Mary did a great job over the phoneSean M. | Online Move In
Le client n'a pas laissé de commentaire.Patricia P. | Expérience générale
People were very nice and facility was nice!John S. | Expérience générale
Le client n'a pas laissé de commentaire.SYEDa A. | Online Move In
Le client n'a pas laissé de commentaire.LATRISCA C. | Premières impressions
Nice & smooth!!Aaron R. | Expérience générale
Le client n'a pas laissé de commentaire.john m. | Expérience générale
He was very helpful and very welcoming, the process was smooth and no stress!ARJOK G. | Premières impressions
Great staff, convenient parking, good hours, safe, great materials to make transitions easierDestiny H. | Expérience générale
Le client n'a pas laissé de commentaire.Tracey F. | Expérience générale
The rep assisting us was excellent!! Very courteous, friendly and helpful. While in line, I was pleased to see an employee politely remind a customer that a mask is required inside the building.......THAT was phenomenal!!ALLEN B. | Premières impressions
Le client n'a pas laissé de commentaire.Sharon s. | Premières impressions
The front desk staff was rude and not very helpful at all. They seemed more interested in hiding out in the back and hanging out then actually helping customers. I would like to say the staff checking in the trucks were incredibly helpful and made up for the rude front staff.Karen G. | Expérience générale
Le client n'a pas laissé de commentaire.RUTH MARIE R. | Premières impressions
Le client n'a pas laissé de commentaire.MELISSA L. | Expérience générale
Le client n'a pas laissé de commentaire.Deshea D. | Expérience générale
Le client n'a pas laissé de commentaire.Jasmine R. | Expérience générale
Le client n'a pas laissé de commentaire.Reanna W. | Expérience générale
Le client n'a pas laissé de commentaire.Alexys G. | Expérience générale
Le client n'a pas laissé de commentaire.Justin A. | Expérience générale
great staff very helpfulRoderick W. | Premières impressions
Convenience, safe, clean, helpful.LUCIA F. | Premières impressions
Un excelente servicio. Personal muy amableedwin o. | Premières impressions
Le client n'a pas laissé de commentaire.Susie P. | Premières impressions
It was a great pleasure working with Donald Waller and he is very professional and helpful.Virgie J. | Premières impressions
Le client n'a pas laissé de commentaire.Brenda T. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin W. | Expérience générale
Le client n'a pas laissé de commentaire.Sandra N. | Expérience générale
Great customer service def. Recommend the carrollton location!roxana r. | Expérience générale
The facility was very neat and clean. I had my stuff stored for 9 most and it was very well kept. Minimal dust.CORA S. | Expérience générale
Le client n'a pas laissé de commentaire.Daisy E. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT S. | Expérience générale
Front Desk staff was very helpful in meeting my needs and Hands on when I encountered difficulty.Stacy L. | Premières impressions
Highly recommend this place. Professional, very fast, very knowledgeable, but overall an outstanding job.Arlelete o. | Premières impressions
Not new, have had a storage facility at UHaul for several years.WESTCHESTER I. | Premières impressions
Y'all helped us with our storage needs! Very much appreciated. Our only issue was that for the big room, there was a beam running through it, and we were not notified of that before paying and accessing. That can make a huge difference in what you can store in there, so you should definitely let customers know beforehand of any obstacles in their storage unit!Diego V. | Expérience générale
Le client n'a pas laissé de commentaire.Gregory P. | Expérience générale
Le client n'a pas laissé de commentaire.Peter T. | Expérience générale
Le client n'a pas laissé de commentaire.Ryan R. | Premières impressions
Le client n'a pas laissé de commentaire.tammy b. | Expérience générale
Clean facility and friendly and helpful staff.TRACY F. | Expérience générale
Le client n'a pas laissé de commentaire.Ron S. | Expérience générale
This facility is clean and secure. Access hours are convenient and you can purchase 24 hour access for a little more $$$.JAMES M. | Premières impressions
Miguel was great and super friendly! 😊Daisy E. | Premières impressions
Le client n'a pas laissé de commentaire.Elizabeth R. | Online Move In
Le client n'a pas laissé de commentaire.PAUL T. | Expérience générale
14 years, crystal , James and Manuel were great help to me today as I moved out and others through time very helpful as I live 500 miles awayMATTHEW H. W. | Expérience générale
Parking at loading area insufficient. Parked cars weren't loading or unloading. Please mark spots as a loading zone only, not parking.Juan R. | Premières impressions
Le client n'a pas laissé de commentaire.CLYDE M. | Premières impressions
Le client n'a pas laissé de commentaire.Roderick J. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon T. | Expérience générale
Le client n'a pas laissé de commentaire.Ian S. | Expérience générale
Le client n'a pas laissé de commentaire.DANIEL S. | Expérience générale
Particularly impressed with the level of customer service at this location. Staff is friendly and well trained. I'll use this location again and recommend to friends.Michael L. | Expérience générale
Great place to store items. They were kept in perfect condition. No pests. No overheating.Sharon N. | Expérience générale
Le client n'a pas laissé de commentaire.Titiksha V. | Premières impressions
I have moved out because I've moved to Houston. I have never seen a nicer storage facility. It was clean, well lighted, well staffed. And the staff was always friendly and helpful - really nice people. It felt very, very safe there. I will really miss it.carol V. | Expérience générale
This is our third time using this location. The other 2 were excellent experiences. This time was not. We moved in at the start of pandemic and the customer service then was amazing. They helped my daughter during a stressful time. Exactly what I would expect. About 2 months in we encountered problems when we received a late notice on the unit which was set to autopay... according to our bank, Uhaul was attempting to process a payment with an incorrect zipcode so the bank was denying what looked like a fraudulent charge. My bank explained what Uhaul systems were doing wrong and how they could remedy the situation to receive payment. I called Uhaul and explained what they needed to do to fix it. I spent over two hours on hold Through multiple representatives and then was told their systems were down so they couldn't do anything but to call back. This was the first day (one day late) but they agreed to wave the late fee. Someone from Uhaul called me later that night to say the fee was added back until the situation was resolved. I called the next day to make sure it was fixed and the (different) staff member was rude, insinuating dishonesty on my part, and claimed "unable to wave the late fee" because they had already done so once. So after spending over an hour on hold that day I had multiple late fees, disrespectful customer service, and no real resolution. Ironically when they fixed the zipcode in their system-the one USAA said was the issue and Uhaul personnel denied could possibly be the issue-my payment was magically able to be processed along with late fees. Clean safe facilities but unacceptable customer service. Would be difficult to recommend to other families of college students because of this level of disrespect.kristina r. | Expérience générale
Le client n'a pas laissé de commentaire.SUNNY C. | Expérience générale
Love the customer service! Clean and well maintained facilities. I will definitely recommend to friends.JOSE V P. | Expérience générale
Although I had a brief and negative conversation with an employee, who was less than friendly about me using the outside dumptser ( he threatened me and told me that dumping was a 100 $fine). I then had a WONDERFUL and professional conversation with the General Manager, Josiah, who advised me that I could pay to use the dumpster, and I was HAPPY TO DO SO. Thank you Josiah for your higher level of professionalism and for explaining the policy to me like an adult, as opposed to the employee who talked to me like I dumping my house trash off at the closest dumpster.Irene B. | Expérience générale
I only stored my things for 2 months but my experience was great. I needed 24 hr access but that wasn't offered. Overall very clean friendly staff. Well lit at night no rodents loved it. I will return if I need storage again.Carolyn N. | Expérience générale
Great facility and well kept!MARCELO O. | Expérience générale
Ya'll were awesome!!!!!!Rae B. | Premières impressions
Great staff always friendlyScott C. | Expérience générale
I got a occupied unit assigned but that was quickly resolved.Alexis Q. | Expérience générale
Baylee was the best. There was a long line and she was the only one at the desk and was dealing with something that sounded really complicated for the one customer and it was clear others in line we're getting aggravated/anxious. She kept her cool and worked diligently to fix the problem at hand and get to the next customer. Baylee was so friendly when I got to the front and she was so helpful and enjoyable to work with.Sharon T. | Premières impressions
Le client n'a pas laissé de commentaire.Marie S. | Premières impressions
Le client n'a pas laissé de commentaire.Linda M. | Expérience générale
Le client n'a pas laissé de commentaire.Benjamin O. | Expérience générale
Le client n'a pas laissé de commentaire.Keyona W. | Expérience générale
Le client n'a pas laissé de commentaire.Jane I. | Premières impressions
I give you all a 10 star for Excellent . Thank you very much.michael l. | Expérience générale
The process to rent a storage space is long with too many forms.George A. | Premières impressions
Le client n'a pas laissé de commentaire.Tiffany T. | Online Move In
Awesome facility in a very convenient location. Awesome staff.Chatona T. | Expérience générale
Le client n'a pas laissé de commentaire.Marco L. | Expérience générale
Everyone was very professional and very helpful.Arthur S. | Premières impressions
Everything about my experience with U-haul was great.John E. | Expérience générale
My plans are always to use uhaul I prefer using companies that have been around some time just for refer I am soon to be 58. Thank you and I will be coming back but this time a smaller unit for a few binsstephanie n. | Expérience générale
Le client n'a pas laissé de commentaire.Donna S. | Expérience générale
Service desk individual very helpful, welcoming, patient, considerate. She took effort to accommodate my slow walking, ensuring I knew where to find my space as well as finding me a space as close to the enterance as possible.linda f. | Premières impressions
Merci.CHRISTOPHER H. | Premières impressions
I'm hearing impaired, and the staff were NOT accommodating to that unless I physically came into the store. They would send me emails, but would not respond when I sent emails to them.Ginger D. | Expérience générale
Exceptional serviceDonna S. | Premières impressions
Used this facility for 6 years Always clean and helpful staff Plenty of roiling carts even when busyPAULA M. | Expérience générale
Everyone was helpful and most of all friendly..thank you againSHANIKA N. | Expérience générale
Such a nice facility and really helpful staffronnie m. | Expérience générale
The storage costs are too high. The units shouldn't be locked after being one day late. The late fees happen too fast. The rate should be prorated when moving out.Angela K. | Expérience générale
Great experienceAthena R. | Expérience générale
Facility is very clean and the staff was SUPER helpfulronnie m. | Premières impressions
Was a customer for 5 years.REX M. | Expérience générale
Love the staff here!Tawona B. | Expérience générale
my uhaul was given away and I was charged for the bigger uhauls milage fees and when i called to get it resolved I spoke with a very rude rep. i am not happy right now.BIANCA D. | Expérience générale
The facility is nice and they even have 24 hour access if that is what you need. My things were there for a few years due to constant apartment moving but I never had any issues.MARINDA G. | Expérience générale
Rates keep going up!!!! cant even use the restroom with out a card . Just dont care about good customers that pay on time .very expense!!!!ANTHONY D. | Expérience générale
Very professionalmichael z. | Expérience générale
The service was fast and efficientPatricia P. | Premières impressions
I think that the check in and out process with the card is a pain and unnecessary during busy parts of the day when there are a lot of people coming and going. Loud alarms with lots of people there!!kevin o. | Expérience générale
Christy was extremely helpful, and very professional. I appreciate how attentive she was in my situation. Thank you, Monika Fioravantimonika f. | Expérience générale
I'm still waiting for the Carrolton Police report regarding one precious item lost in your facility. Waiting for the result of their investigation thru the use of your facility camera. Merci.Jenita J. | Expérience générale
This place is great but the upper units are a bit warmer and would recommend bottom units if you're sensitive to heat. I didn't have a problem but some did that I ran into. Would definitely recommendLorie L. | Expérience générale
Great placeJay M. | Expérience générale
Great!Damian O. | Premières impressions
Had all of my one bedroom belongings stored with Uhaul for two years and four months. Nothing was missing from my storage, everything was in very good condition because of the controlled climate.PATRICIA P. | Expérience générale
Thank you for this great facility. It was needed during my home renovations. Location was good and storage was secure. The staff was super friendly and professional.Dominika S. | Expérience générale
Just so impressed by the exceptional customer service at uhaul. Whatever you are doing, keep it up.Shem P. | Expérience générale
AucunJoseph J. | Expérience générale
Great place- I regularly do business here!Richard G. | Expérience générale
Was an easy process to rent a storage unit and reserve a truck. Nice people!TOM D. | Premières impressions
some of the staff was friendly however one lady was incredibly rude and demeaingRicardo D. | Expérience générale
Staff was really helpful, easy to use the facilities and access my things when neededOlympia P. | Expérience générale
Exceeded my expectations on safety and cleanlinessDina H. | Expérience générale
Very friendly and courteous.Joseph D. | Premières impressions
My initial contact with this facility last August was very stressful.....employees were less than helpful, even difficult at times. Employees were very inexperienced and ignorantneeta s. | Expérience générale
The only draw back is the slow computer/chip reader at check out; very helpful and friendly people!Richard G. | Premières impressions
I love your service all.Henry W. | Premières impressions
Thanks!!OLIVER T. | Expérience générale
Great service, nice peopleJoseph J. | Premières impressions
No comments. Thank you!ROBERT P. | Expérience générale
Everything went super smooth. Had storage with them for over a year. Facility was super clean and secure. Rented numerous trucks. There was one mix up but it was handled very quickly. 5 stars for sureJustin P. | Expérience générale
Great customer service!Rachel B. | Premières impressions
ExcellentThomas M. | Expérience générale
Clean and nice employees.SCOTT T. | Expérience générale
Great the whole team was great. The mgr. wasgreatWilliam M. | Expérience générale
Great staff and great service!!Dorisol Q. | Premières impressions
I told the front desk that I was moving out, and then received both a bill and a call from an individual wondering if I had moved out. Other than that great facility.Austin W. | Expérience générale
Extremely clean, always.BLANCA D. | Expérience générale
Katelynn, Harrison and Josiah were excellent in their customer service skills. I will recommend this location to anyone.Tracey F. | Premières impressions
I'm happy with the service they provide,Mario M. | Expérience générale
ExcellentHoracio S. | Expérience générale
Roof in the facility leaks badly.Shannon C. | Expérience générale
Great servicemichael c. | Expérience générale
nonerichard r. | Expérience générale
Excellent customer service. Great experience.Sue O. | Expérience générale
Great StaffTwanae J. | Réservation
Staff at facility is great.JUSTIN M. | Expérience générale
Carol, Leroy and Miranda were the great ones that knew what they were doing. Everyone else seemed untrained with poor attitudes. Several leaks throughout the facility that will ruin your belongings.Crystal R. | Expérience générale
Great help from the staffAlgernon L. | Réservation
No complaints about staff or facility.Adrian S. | Expérience générale
The wait time for assistants is very long , two employees working one with experience and one training, which slows down the process. This happens twice . Took 1 hour to check out. Needs more help!!Kami s. | Expérience générale
Always great customer service. Communication was great and the facility was nice.NPONANO M. | Expérience générale
My things had a home not just a storage. Always saved and the staff even when it has changed, remained the excellent customer service. THANK YOU!MARTHA A. | Expérience générale
The largest UHaul facility I ever been, very clean and staffs very helpful and friendly. Merci.suwarni h. | Expérience générale
This location did an awesome job taking care of us and our belongings. When we had an issue they were quick to resolve. This storage was for our college daughter, and I felt safe on the premises.kristina r. | Expérience générale
Good customer service.Coleen M. | Expérience générale
AWESOME AND VERY HELPFUL STAFF..VERY CLEAN FACILITY !!!Claudett B. | Expérience générale
Please see the above ratings.samuel s. | Expérience générale
Service from everyone was nice and friendly and helpful.anna w. | Expérience générale
It was a good experience, just did not need the services any longer. ThanksDebra K. | Expérience générale
Great Customer Service, very awesome staff!!Phillip F. | Expérience générale
I have rented multiple times from UHaul. I reserved a truck and completed the online "checkin" prior to arriving. Despite this, the asst manager asked for all my contact info and was rude. Terrilble.Victor S. | Expérience générale
No complaints about the facility, but cost has increased 40 % over the time I had the unit, and was no longer in line with my needs. There are decent nearby facilities with more competitive rates.FRED H. C. | Expérience générale
n/amadison m. | Expérience générale
Great facilityFRANK A. | Expérience générale
Thank you U-Haul for everything! You have been wonderful and I appreciate your excellent customer service.ELIZABETH P. | Expérience générale
I stored my stuff here much longer than originally anticipated. The facility was always clean and well lit. I felt like my stuff was very secure and any questions were answered by the friendly staff.DIANA C. | Expérience générale
The staff and service were excellent.Patsy M. | Expérience générale
This was the nicest experience from the beginning to the end. I would come back to this location if I ever need a nice facility and great people.rochella S. | Expérience générale
All the employees at this facility made everything easy and enjoyable. Jimmy Jehn was acceptional helpful. I will definitely be back for all my storage needs!jessica v. | Expérience générale
thanks for the serviceKATHY L. | Expérience générale
Best storage facility I've ever experienced !! Great people !!!John P. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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