Customer Reviews for U-Haul Moving & Storage of Alcoa Hwy

4 690 évaluations

3699 Alcoa Hwy   Alcoa, TN 37701
(Next To RJ's Courtyard Restuaraunt)

(865) 238-0881

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(865) 238-0881

3699 Alcoa Hwy
Alcoa, TN 37701
(Next To RJ's Courtyard Restuaraunt)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Friendly, courteous, and professional staff!

Larry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Spencer E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrew L. 
Évaluation :
5

They were very friendly and efficient.. would highly recommend using them to anyone.. will use again..

Shelly D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaac H. 
Évaluation :
5

While i said above that the equipment clean and well maintained, the prior renter did not sufficiently sweep out the back: bits of bark {mulch?} were left behind. I do not fault the U-Haul staff, but the prior renter: perhaps a stricter adherence to the rules on clean returns could be enforced. The professional staff and a well-maintained ride were greatly appreciated: Thank-You!

james F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald J. 
Évaluation :
5

Less than a min to drop off. Easy fast service

Kenneth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon C. 
Évaluation :
5

Nothing, this was an easy transaction. Easy and fast. The owners were great!

William P. 
Évaluation :
5

The truck needed an alignment.

Douglas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen A. 
Évaluation :
4

The truck had a dangerous vibration starting at 60mph and got worse as the speed grew. Not safe at highway speeds.

Devin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
5

Awsome services

GARY B. 
Évaluation :
5

Everyone from the folks that checked me in to the staff that hooked up the trailer and unhooked it when I returned were quick, courteous, and friendly. Really couldn't ask for any more. The equipment was also well maintained and towed great. All in all the best U-Haul facility I've been to. Merci.

mark W. 
Évaluation :
5

Everyone that we came across were incredibly kind and helpful and made sure we had everything we needed, and went above and beyond to make sure we were satisfied with our experience.

Krystina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
1

Couldn't use a debit card… who doesn't allow debit? Then the guy at the front desk Raymond, told me when I got back to park it and throw the keys in the lock box, which I did. He said nothing about checking the van in. So I locked the van and couldn't get inside of it to properly get miles or gas pictures for the check in process

Bennett B. 
Évaluation :
3

My reservation was messed up at another location so I had to travel 40 minutes to this location to get a trailer 6 hrs after my scheduled time. And they still charged me for extra time.

Alexander B. 
Évaluation :
5

I've used this location multiple times, the people I deal with have been awesome!! This truck was beat up and dirty, cigarette butts in cab, wind shield was so bug dirty I had to go to first gas station and clean it. This is not really a complaint because I realize that this business has gone nuts in my area and the crazy mess of getting trucks in and out I imagine is chaotic. I will still use this site! Tommy Spears

Tommy S. 
Évaluation :
5

Bien

Harry B. 
Évaluation :
5

Staff was very helpful and willing to please the customer

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Dealt with 1800 customer service and both were the best customer service I ever had. The second one I had to wait over 40 mins and by that time my drop off was closed, but my customer service went above and beyond to make me happy. I have a lot of confidence with Uhaul because of the service I received !

errol J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

simon D. 
Évaluation :
5

Very helpful and friendly. Clean and open during business hours.

Eric B. 
Évaluation :
5

Staff was very helpful and friendly

James L. 
Évaluation :
5

Such a smooth, brilliant experience! Having the app made it easy to check out and return. I can't believe how easy it was to drive the van - as soon as I was behind the wheel and in motion, I was immediately at ease. The dude with the awesome red beard was seriously cool and helped us a TON! Thanks again!!

Sara L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDH A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephan N. 
Évaluation :
5

Uhaul screws their customers by cancelling reservations when customers are depending on trucks to move and does nothing to make it right.

RUSSELL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristy R. 
Évaluation :
5

Friendly and accommodating staff got us on the road fast and with detailed safety checks. Return / Check in was real quick too.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph D. 
Évaluation :
5

Keep up the good work.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

The location should have a very visible sign showing the entrance to use - from both sides of the highway. The entrance is actually beside the location, and when I realized this it was too late to enter. I had to take difficult and dangerous u-turn maneuvers to get back to the right place.

Terrence M. 
Évaluation :
3

Your website is terrible. I booked at the Farragut location but was moved to another without consulting me. I tried to change it and then cancel it without success several times.

Gregory S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
5

All the staff were very nice and friendly

Ronald S. 
Évaluation :
5

This location is fantastic! The service was extraordinary and I enjoyed talking with the man that processed the return. I love how they have signs telling you exactly where to park.

Michael F. 
Évaluation :
5

Everyone there from John down are always polite and helpful. It's a well run business with nice people running it....

JOHN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd S. 
Évaluation :
5

My experience was great

Patrick B. 
Évaluation :
3

Just be ready to go when the customer gets there if they have previously booked the truck online.

Jon W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tabitha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
5

So easy to pull up, owner came out to me with hand held device to check me in. He personally unhooked the trailer, and then I saw him spraying out the trailer before I left so it's clean for the next customer.

Rebecca M. 
Évaluation :
5

Very professional and friendly will come back again

Maria G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee C. 
Évaluation :
5

Your personal are very friendly & easy to work with

Gary S. 
Évaluation :
5

I've used this location twice, and both times I've been so impressed with the entire operation. They make everything so convenient and clear for the customer. U-Haul's logistics game is on point.

Michaela D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christian A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina V. 
Évaluation :
5

There is a U-Haul Center 1 1/2 miles from my home, however the call center sent me 12 miles away to another center. The center close to our home wasn't shown as an available location? I have seen the trailer I rented there before, maybe just not available. Was disappointed that I was required to travel so far to pickup a rental.

simon D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen H. 
Évaluation :
5

Checked mileage at drop off and sent me on my way.

Mitchell C. 
Évaluation :
5

Employees were friendly and efficient, even after my nephew accidentally set the alarm off.

MICHELLE W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan A. 
Évaluation :
4

Lack of inventory on smaller trucks.

Robert C. 
Évaluation :
5

I would say about the only thing that came to my attention to be improved on is allowing cash transactions instead of only card.

Julie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kevin N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john S. 
Évaluation :
5

Benny is the man! Super kind and friendly person and is easy to talk to. Thank you guys for always making this process a breeze.

Nick D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Will H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
5

Friendly pickup and return.

Milton P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

UMED S. 
Évaluation :
5

The equipment was great and the staff is always awesome when I rent from Alcoa.

Eric S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

frank B. 
Évaluation :
5

Everything was fine.

brenda N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William J. 
Évaluation :
4

The people I delt with were very nice ....

dale M. 
Évaluation :
5

Excellent customer service.

Chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
5

I am so thankful for the helpful front desk, and the cart driver who are both extremely helpful. The place is so clean, organized and takes my worry away about storing stuff. The world is a better place because of this convenience! Thank you so much!!

Fumiko K.  |  Premières impressions 
Évaluation :
5

It was an overall positive experience, there was a little confusion in dealing with different agencies (local partner companies) but everyone was always polite and easy to deal with, especially the gal in Tenn. and the local rep. when the box arrived here in San Diego. I will (and have already) recommended the U-Box service to friends! Thanks so much!!!

Andrea H. 
Évaluation :
1

The representative at the desk was not a very customer friendly, there was a dolly that was suppose to be in the truck and wasn't. He said we had to come and get it but he would refund the money so I did. When I went to drop the truck off he was rude and I had to argue with him to get my credit and he was very impolite!

Katherine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee D. 
Évaluation :
5

Customer service has always been great. Love the Alcoa Hwy. store. Everyone is very professional and nice. You are doing everything right.

DARLENE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicki W. 
Évaluation :
5

Everything was very good

Arthur K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william R. 
Évaluation :
5

Great team! Please keep up with the excellent and quality work!

Ricardo N. 
Évaluation :
4

Inside temp controlled storage for couple years. My ground-level unit had good access but glad I didn't have to move up/down stairs. I thought price was high. Overall area well maintained, but upon move-out, I found many items had been dripped on from above leaving a sticky residue on items, as well as dirt, glitter, and small debris from unit above - nasty. Luckily residue is coming off wood furniture but some paper products ruined.

charles h.  |  Expérience générale 
Évaluation :
5

My experience was nearly flawless. The trailer was in good shape a towed like a dream. Didn't know it was behind me. There was a hiccup with the invoice that was corrected while I was on the phone. My only suggestion is to build a grace period of 1 hour into your computer system to allow for the delay from contract open until departure and return to contract close. My contract was open less than 25 hours and I was initially charged for 2 days. That was corrected but did require a phone call.

Lou S. 
Évaluation :
5

Liked the automated return by staff meeting me at the truck - no hassle or waiting. Well done!

charles H. 
Évaluation :
5

excellent customer service

CHARLES L.  |  Expérience générale 
Évaluation :
5

Great place for camper storage. The employees were friendly and helpful

Thomas M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEGHAN P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Moya M.  |  Online Move In 
Évaluation :
5

Its very clean and all the guys are very helpful and friendly and the owner is a wonderful and down to earth guy. Would recommend this place to anyone. Have used this place a few times. Thanks everyone for helping me and my family.

Sherry D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHERINE M.  |  Expérience générale 
Évaluation :
5

Helpful and friendly staff! If I ever need another storage unit I will be back! But in the meantime, I will continue to rent my uhauls from here!

Savannah C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

korey g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kristina h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen H.  |  Expérience générale 
Évaluation :
5

Staff super nice and helpful. Access after business hours is great

CRYSTAL P.  |  Premières impressions 
Évaluation :
5

We were in the RV storage section and were well pleased with the facility and management. The reason we left was to move to an enclosed barn we built for the motorhome.

James M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen H.  |  Premières impressions 
Évaluation :
1

I rented spot for 2-3 days,but I paid for a month, your employee put my credit card to auto pay,and U Haul charge me 3 months, I don't know why,this is robbery.

Farrukh A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean G.  |  Expérience générale 
Évaluation :
4

Hi, everything was great, except that I don't remember being told about needing to enter my code to get into the building, even when the sliding doors are automatically opening. So, when I moved in, I set off the alarm which was embarrassing and got told off by security.

Rosemarie M.  |  Online Move In 
Évaluation :
5

I had an Excellent experience at U-Haul Storage. John and his staff were always pleasant, professional and attentive to any request or services that I needed. I would not be leaving other than the fact that the company I work for has negotiated a national contract and I had no choice. Thank You for the excellent service over all the years!!

MICHAEL B.  |  Expérience générale 
Évaluation :
5

I had this unit for 5 years. The hours of availability were great and the staff was great. The climate controlled storage was great for my needs in storing a lot of household items after my father had passed away. I highly recommend this facility.

Donald R.  |  Expérience générale 
Évaluation :
4

Minor suggestion. Would be helpful to have a sign at the storage area office to go to the main office. When they joke it's happened before where people wait at the storage location, can't be completely obvious.

CHARLES C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryson J.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victoria H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jon S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna F.  |  Expérience générale 
Évaluation :
5

Everything was better than expected. I have had bad experiences from rental establishments, but the fellas at this location made up for any bad experiences had by me. From the truck rental to the storage locker, I am very pleased.

John B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenda T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric R.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONNIE F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathi M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edmond R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jon S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roderick W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberlee N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew B.  |  Online Move In 
Évaluation :
2

When I've paid $150-65/month for years and my debit card that I set up for auto pay expires and I'm not aware, and I get charged a $30 overcharge, I'm not happy. After that when I went in to discuss issue that I wasn't aware here's my new card I was told overcharge would be refunded, and it wasn't. Overpriced and arrogance, as if I needed your service. That's how I was treated. No I won't recommend you to anyone.

ROBERT P.  |  Expérience générale 
Évaluation :
1

The man at the desk was very rude to me and he took and rented me a storage unit supposed to been 5x10 which had a pool in the middle of it which made it a 3x8 I had to get rid of most of my stuff because I had no place to put it and I will not use this U-Haul storage facility again this man again was very rude and he belittle to me and he took and told me that was the only storage unit they have available and that was enough to put a mop a broom and maybe a few rakes and shovels in maybe a lawn mower but I have used this unit the storage unit a lot of times I have used U-Haul for my moving needs always but I will not use this U-Haul in Alcoa again or their storage facilities again I did not have to be treated that way I felt like his imposition

GLENDA H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRITTANY k.  |  Expérience générale 
Évaluation :
5

I had reserved climate controlled units and when I arrived none were available but I was told air is circulated through the building where my units are. One employee was cranky but eventually became more friendly. The rest of the staff was amazing

Kim T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deloris d.  |  Expérience générale 
Évaluation :
5

They were great

DESDNIE H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S.  |  Premières impressions 
Évaluation :
1

All moving helps was horrible, product was not ready when I needed it. When I got a storage unit I was assigned 3 different ones initially being assigned units that other people already had.

Mariann G.  |  Online Move In 
Évaluation :
5

Everything was perfect!

Megan R.  |  Premières impressions 
Évaluation :
5

Very clean and employees were very nice. I also liked the recycling place to put items that others can take and use.

CONNIE M.  |  Expérience générale 
Évaluation :
3

It was a bit more complicated than I imagined, but the unit was larger than I thought, which was great.

JUSTIN M.  |  Premières impressions 
Évaluation :
5

After renting a storage unit for the past four years, we no longer needed it. I typed a short letter to the manager informing him that our unit was cleaned out and I would not longer need it. Your employee looked at the letter and dropped it in the trash, no thank you, no acknowledgement, no nothing, Teach your employees some manners.

Ronald M.  |  Expérience générale 
Évaluation :
5

Awesome place

RICHARD B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARVEY G.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

Ernesto J.  |  Premières impressions 
Évaluation :
4

Excellent facility and well maintained. Only rated 4 Star because the U-Haul computer access system and billing system was often screwed up. Would still recommend U-Haul to others and have.

GARY S.  |  Expérience générale 
Évaluation :
5

Everyone was very helpful and went out of their way to help us.

REBECCA Q.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH W.  |  Premières impressions 
Évaluation :
5

You have the best staff working for you professional always always ready to help if you need anything

timothy r.  |  Expérience générale 
Évaluation :
5

Went above and beyond my expectations. Super friendly helpful and clean and safe. Love this place for storage.

Christine r.  |  Expérience générale 
Évaluation :
3

Storage was great. My flight to VA was cancelled. By the time I returned to VA. I had already missed my reservation time. Uhaul was gracious enough to rent me a 15 ft truck. This truck was too small for me to remove my remaining items. This required a third plane ticket to VA and rental of a third truck. This added about $1200 Tony moving expense.

Kenneth C.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lilly D.  |  Expérience générale 
Évaluation :
5

The staff is amazing, and the storage area is very clean

Megan C.  |  Expérience générale 
Évaluation :
2

I reserved two large storage units. When I got there they told me they only had one unit available. Why did I reserve it?

Kenneth C.  |  Premières impressions 
Évaluation :
4

The only problem I had was getting heavy storage stuff downstairs. Other wise it's a great place.

Elizabeth C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JENNA W.  |  Premières impressions 
Évaluation :
5

Very accommodating and reasonable

WILLIAM C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Onyx B.  |  Premières impressions 
Évaluation :
5

Nice folks

phil b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie B.  |  Premières impressions 
Évaluation :
2

The staff and facility were top notch. The only issue I had which is what caused the rating to be low was the Setup of the storage facility. I rented one of the biggest units they had in climate control and it was on the top floor. Looking around it seemed like all the large units were upstairs and the small closet units were on the first floor. Seemed completely opposite of what you'd expect which made for a really long and tiring moving experience because of the ten stairs that had to be climbed with every load. That flaw in design is what really makes this storage unit rental questionable, because the staff was extremely friendly and the facility was super clean and well lit. A+++ for the staff and cleanliness, D for the storage unit design and practicality.

Ryan F.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

christina l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frances B.  |  Expérience générale 
Évaluation :
5

Really helpful and friendly staff

Edmond R.  |  Premières impressions 
Évaluation :
3

Bit expensive and they don’t want to work with you even after having the unit for 24+ months.

steven n.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETTY Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George M.  |  Premières impressions 
Évaluation :
5

John was at another facility years ago when I lived near that store. His employees were always friendly knowledgeable and the atmosphere good. Since he left that store wasn't the same (still ok but not the same atmosphere ). Now I'm close to another location (all corporate stores) and it's not like his was either. When I put storage in Alcoa I saw he was there. Every employee was friendly and the same atmosphere as 15 years ago. Great job John and team!!

jonathan b.  |  Premières impressions 
Évaluation :
5

This location was always very clean and well maintained. The office staff were generally nice. This is a safe place to store your belongings.

Susan W.  |  Expérience générale 
Évaluation :
5

The guy at the front desk (can't remember his name) was very friendly and accommodating! He only had a small unit available but our things wouldn't fit from the trailer we had rented so he gave us two! Being from California and moving to TN, I wasn't sure what to expect from the people but was overwhelmed by the kindness and hospitality. Someone saw us struggling with a recliner and offered to help get it in the upstairs unit…..LOVE southern hospitality….don't know why I stayed in California as long as I did. I feel at home here and this was my first experience. Thank you UHAUL!!

David D.  |  Expérience générale 
Évaluation :
5

Easy to rent and convenient location friendly staff

Rebecca L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rachel h.  |  Premières impressions 
Évaluation :
4

I am rating this so that your emails will go away. The experience was fine but your email barrage is ridiculous.

Jerry G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sonia h.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elizabeth S.  |  Premières impressions 
Évaluation :
5

I had a very great experience. It was easy to reserve a unit and fill out paperwork when I arrived. The staff was great!

Alice H.  |  Premières impressions 
Évaluation :
5

Great experience all around. Rented truck from Leesburg Fl and that was PERFECT! Drove to Alcoa, perfect. Super experience. Easy to load !

HARVEY G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelli L.  |  Expérience générale 
Évaluation :
5

Always extremely clean and the staff are wonderful!!!

SUE W.  |  Premières impressions 
Évaluation :
5

Your Sunday Staff is Top Notch.

timothy r.  |  Premières impressions 
Évaluation :
5

The guy who help me very accommodating and helpful

Malinda L.  |  Premières impressions 
Évaluation :
5

Staff always helpful, well-maintained facility. No issues in the 6 years we used storage unit. Great people!

Donna R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kay W.  |  Expérience générale 
Évaluation :
5

Been a customer for a long time and will continue to recommend to others.

william r.  |  Premières impressions 
Évaluation :
5

Very secure, very efficient and great inventory

Joe G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dolores B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C.  |  Expérience générale 
Évaluation :
5

Ya'll should teach customer service skills!!!! Great folks doing a great job and smiling the whole time

Monica B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carlton m.  |  Premières impressions 
Évaluation :
5

Convenient, clean, cost effective, just why I keep coming back to U-Haul for my moving and storage needs.

Mark S S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh L.  |  Expérience générale 
Évaluation :
5

Very nice storage facility. Staff was always helpful and nice. I will use this Uhaul again if the need arises.

DEBORAH D.  |  Expérience générale 
Évaluation :
5

Reliable staff and really great service. Will recommend to my friends.

Daniel C.  |  Premières impressions 
Évaluation :
4

The only down side to using this particular facility is they don't have 24 hour access. Other than that the facility is wonderful as well as the staff

jami a.  |  Expérience générale 
Évaluation :
5

Staff very friendly and professional. Always very well lit buildings. I left my things in my unit for over 1 year and they came out the same way they were put in. No damage done. Would recommend to a friend.

Diane P.  |  Expérience générale 
Évaluation :
5

The staff was very helpful.

WILLIAM C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly F.  |  Expérience générale 
Évaluation :
4

Lights are motion sensors. I am short. They would go out spooky and made me feel scared when th Er e alone. No light in unit. Only in hallway.

Martha W.  |  Expérience générale 
Évaluation :
5

Raymond was awesome! He took time with us to show us our different options for storage and was very helpful and polite. All the staff was helpful! Even the fellow that showed us the procedures to get into our unit. It was really a great experience! Thank you so much!

Syldia S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kay W.  |  Premières impressions 
Évaluation :
5

Completely satisfied! Excellent facility and kind staff!

Jennifer M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA C.  |  Expérience générale 
Évaluation :
5

John went above & beyond to help my family with life's ever changing challenges & time constraints. I would totally recommend Uhaul at Alcoa Tennessee with full assurance of safety & convienent storage needs. Thank you a million times John. Regards, Wendi & Noel

Wendi V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer R.  |  Expérience générale 
Évaluation :
2

Tge truck rental was not a good experience I would like to speak someone at the corporate level about thus.

dana b.  |  Expérience générale 
Évaluation :
3

Would have been nice to get at least part of the money back from where I didn’t use but 2 days in the next month that cost me 57 dollars

Johnathan W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vladimer i.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kristina h.  |  Expérience générale 
Évaluation :
4

My only negative experience with this storage facility is they moved my storage until while it was full of items. I receive an email before hand letting me know what was happening and I did not need to do anything. The next time I went over to the unit, I found things in disarray. A mirror had fallen, bins were tipped over, etc. Nothing was broke, but scratches to some fallen frames were noted, keepsakes in the bind had shifted, wrinkling things. Not happy about that. Other than the one incident, everything else was good. In addition, when asking your questions on this feedback form, I would rather see ratings from say 1-5 instead of yes/no. In some cases I would have rated 3 or 4 letting you know it was not up to par. Instead, I answered yes because I didn't want to say no.

Danny J.  |  Expérience générale 
Évaluation :
5

When I had to put my college things in storage quickly due to the COVID-19 pandemic, I managed to get the last 5x5 interior storage room and I understand why. The storage facility is super clean, the staff is incredibly friendly and helpful, and it had great security procedures and precautions. I definitely felt safe leaving my things behind in another state for 5 months.

brianna b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAN P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott L.  |  Expérience générale 
Évaluation :
5

Great for storing our daughter's college dorm room stuff over the summer!

laurie G.  |  Expérience générale 
Évaluation :
5

I'm a student at UT and come here every time I need to store anything! Everyone has been so nice and very helpful. The facility is nice, clean and easily accessible whenever I would need to get something.

Jenna L.  |  Expérience générale 
Évaluation :
5

John was very friendly

Greg B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandria S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

madolyn f.  |  Premières impressions 
Évaluation :
5

Our entire experience with U-Haul was great. The staff was very helpful and courteous. The facility was well lit and clean. The only negative we experienced was a unit near ours that smelled like one hundred cat litter boxes. It wasn't the fault of the facility. It was just a customer probably storing some furniture that their cats had peed on. Really gross.

Patricia H.  |  Expérience générale 
Évaluation :
5

Guys were very helpful and friendly.

sheree K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla W.  |  Premières impressions 
Évaluation :
5

This location is great. The units are clean and secure. Staff were always helpful and friendly. I recommend them if you live in the Alcoa/Louisville are.

conchita b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherri L.  |  Expérience générale 
Évaluation :
5

Hoping to use again when we get another camper

Beverly L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natasha B.  |  Expérience générale 
Évaluation :
5

We really appreciated the quality and service that were available at this storage site. It was wonderful to have my RV in covered storage and have access to electricity to keep the battery charged and when necessary for other uses. This is a really great facility and is well maintained and secure.

PETER L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C.  |  Premières impressions 
Évaluation :
5

Excellent friendly staff and service.

dwayne s.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETSEY H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nenocshka H.  |  Expérience générale 
Évaluation :
5

Everyone was friendly and helpful.

Kelli R.  |  Premières impressions 
Évaluation :
4

Everything was great. Please cancel my storage facility rental. I have removed everything. Merci.

Fred H.  |  Expérience générale 
Évaluation :
5

I rented a unit for about 17 months at this location. Making payment each month was fast and easy. Getting to my unit anytime I needed to was always available. VERY clean!!!

Casey G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margaret m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sally L.  |  Premières impressions 
Évaluation :
5

I highly recommend this storage facility people are very nice and everything looks very clean

Marie Z.  |  Expérience générale 
Évaluation :
5

Very nice experience! Thank you!

suzanne h.  |  Expérience générale 
Évaluation :
5

Great service, convenient location. Thank you.

William C.  |  Expérience générale 
Évaluation :
5

The entire staff was professional in every regard

Mark W.  |  Expérience générale 
Évaluation :
5

I am very thankful and pleased for my time at the Alcoa u-haul! They always answered questions and the facilities were always clean!

allyson h.  |  Expérience générale 
Évaluation :
4

Before hand I called and made a reservation. When I arrived there was no record. Other than that experience was great.

Stephen H.  |  Expérience générale 
Évaluation :
5

Excellent self reservation & check-in process, clean facility, appreciate the supplied carts for transferring items to unit, overall extremely happy so far!

Jonathan D.  |  Online Move In 
Évaluation :
5

Facility has very efficient and helpful staff and is well maintained.

RONDA P.  |  Expérience générale 
Évaluation :
5

Had a wonderful experience and heated as well

James P.  |  Premières impressions 
Évaluation :
4

Helped planning for moving from our POD

katherine f.  |  Premières impressions 
Évaluation :
5

Wonderful facility and very friendly staff.

John H.  |  Expérience générale 
Évaluation :
5

The U-Haul on Alcoa Hwy is top notch. They take renting trucks, storage units and shipping supplies to the highest level. The pride of the employee is apparent in every detail.

tammy h.  |  Expérience générale 
Évaluation :
5

U-Haul is doing excellent job accommodating all of my needs. The employees are highly professional and nice. I am very thankful for their help.

Zoya G.  |  Premières impressions 
Évaluation :
5

The staff was friendly and my unit was perfect!

monica l.  |  Expérience générale 
Évaluation :
5

The 3 gentleman that were there were awesome!! Best service I’ve had from anywhere in a long time!

bernice s.  |  Premières impressions 
Évaluation :
5

Very helpful and friendly employees.

Jeff P.  |  Premières impressions 
Évaluation :
2

they changed the power availability but did not notify anyone which caused expensive battery issues and loss of food in the fridge this was a few years ago Office staff are rude and unwilling to help

TRACIE D.  |  Expérience générale 
Évaluation :
5

Professional service.

Frank E.  |  Premières impressions 
Évaluation :
5

Friendly, knowledgeable, professional.

Roger M.  |  Premières impressions 
Évaluation :
5

Best place in maryville to have a storage unit. The staff was also very nice all the time.

Elizabeth C.  |  Expérience générale 
Évaluation :
5

There are no words to describe how great our experience has been. We are blown away by the kindness and most of all service that we have received from U-haul Moving and Storage of Alcoa Hwy Thank You!

Neil S.  |  Premières impressions 
Évaluation :
5

Very friendly and helpful staff, facility was clean and well maintained.

leigh j.  |  Expérience générale 
Évaluation :
5

Very satisfied

henry y.  |  Expérience générale 
Évaluation :
5

The service was excellent and the people there where gteat starting from the front desk to the ladies that i had contact with. Thank you guys

Janice M.  |  Premières impressions 
Évaluation :
5

great facility

JOE J.  |  Expérience générale 
Évaluation :
5

Good value. Hard to get out on Alcoa Hwy. Entrance is deceiving, need to turn in on service road before you actually reach facility.

Jeff C.  |  Expérience générale 
Évaluation :
5

Great customer experience... all details were explained and process was easy to move into my storage unit

Robert T.  |  Premières impressions 
Évaluation :
1

Unit 2037 leaked. Several boxes wet and had to be replaced. Manager did give me boxes. Was given a paper to contact you about damages. Was also told no insurance purchased nothing will be done.

Jeanetta M.  |  Expérience générale 
Évaluation :
3

It was an expensive decision.

Pamela H.  |  Expérience générale 
Évaluation :
5

Everyone was very nice and helpful.

KELLY T.  |  Expérience générale 
Évaluation :
5

This is the best Uhaul location I have ever used. Great owner and management.

Wesley O.  |  Expérience générale 
Évaluation :
5

No only excellent but very reasonably priced

RICKY B.  |  Expérience générale 
Évaluation :
5

The staff at both locations were tremendously helpful!

traci j.  |  Expérience générale 
Évaluation :
5

Cannot say enough about how easy these guys were to work with. My unit was set up and I was moving in...under 10 min. Same moving out. Super easy.

dennis s.  |  Expérience générale 
Évaluation :
4

An awesome experience!

paul h.  |  Expérience générale 
Évaluation :
5

Good storage facility. Always clean, never saw any evidence of bugs or rodents. Because of the open top some items did collect dust but we should have put sheets or plastic over them.

DANNY A.  |  Expérience générale 
Évaluation :
5

Great customer service and knowledgeable staff!

janet t.  |  Premières impressions 
Évaluation :
5

Great facility

joseph v.  |  Premières impressions 
Évaluation :
5

I've recommended service to others. No real criticisms. Staff friendly and helpful.

deb c.  |  Expérience générale 
Évaluation :
5

They worked with me thru it all, very like able people and Friendly . Thanks for your help.

debbie b.  |  Expérience générale 
Évaluation :
4

renting was easy and I was pleased with all services.

Ann C.  |  Expérience générale 
Évaluation :
5

They were timely and very professional.

regina k.  |  Expérience générale 
Évaluation :
5

Great experience. Staff very friendly and kept me informed of status of U-Haul boxes from the moment they arrived in TN, to the moment they were ready to go back to the facility.

michelle l.  |  Expérience générale 
Évaluation :
5

I was an RV Storage customer for several years and I was always treated with professional respect. I can very willingly recommend this facility to friends, family and other acquaintances.

BILL R.  |  Expérience générale 
Évaluation :
5

Quick service, got it right the first time.

randall p.  |  Premières impressions 
Évaluation :
5

Aaryn was amazing - she was helpful, knowledgeable and communicated throughout the whole drop off / pick up process!

jenipher b.  |  Expérience générale 
Évaluation :
5

Great Service!

Rachel R.  |  Expérience générale 
Évaluation :
5

The staff was excellent

DAVID H.  |  Expérience générale 
Évaluation :
5

Pleased with the service. Ms. Eunice was very helpful, friendly and professional. When needed I will use this service again.l

JUDITH S.  |  Expérience générale 
Évaluation :
5

The friendly staff made the process very easy

Christa G.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful

Jonathan S.  |  Premières impressions 
Évaluation :
5

Very nice place

sandy j.  |  Expérience générale 
Évaluation :
5

Great communication. On time. Fair price.

ABEL R.  |  Expérience générale 
Évaluation :
1

the unit leaked. Our household goods were ruined with no responsibility from the place we trusted. If we could give zero stars we would. Trust me- go somewhere else!!!

Susan C.  |  Expérience générale 
Évaluation :
5

Very Fast And Made Sure I Got The Right Unit For My Needs.

Austin L.  |  Premières impressions 
Évaluation :
5

I continue to use this facility and couldn’t be more pleased.

MARK M.  |  Expérience générale 
Évaluation :
5

Nothing else to say, was happy to have had U-Haul

bernadette f.  |  Expérience générale 
Évaluation :
5

Merci.

shirlee r.  |  Expérience générale 
Évaluation :
5

John was fantastic, he was helpful, professional and courteous.

sidney m.  |  Expérience générale 
Évaluation :
5

Worked great for me during our move to the area.

Glen C.  |  Expérience générale 
Évaluation :
5

Great experience.

barbara s.  |  Expérience générale 
Évaluation :
5

Fantastic service!

Sharon H.  |  Expérience générale 
Évaluation :
5

Very kind and courteous.

Deborah w.  |  Premières impressions 
Évaluation :
5

The GM John has always been incredibly helpful and professional over the three years I was a customer. Top notch.

TED P.  |  Expérience générale 
Évaluation :
4

Fair price and adequate space.

Pamela H.  |  Premières impressions 
Évaluation :
5

Staff always very helpful. Storage facility always clean and convenient to get too. Rental vehicles always clean and easy to manage. Merci.

vicki g.  |  Expérience générale 
Évaluation :
5

Very good facility. Will use them again if needed.

Michael B.  |  Expérience générale 
Évaluation :
5

The storage box is wonderful.

lisa h.  |  Expérience générale 
Évaluation :
5

I had our U-pod delivered, so I didn't see any facilities, but the deliveries and pick ups went very well. The drivers were both fabulous! Office manager at starting point, not so much.

Denyse V.  |  Expérience générale 
Évaluation :
5

Great prompt and friendly service. This is probably the best experience I have had with any moving truck company. I will be back again if I ever need their services.

Matt B.  |  Expérience générale 
Évaluation :
5

I did not visit the facility, but the staff and equipment were how I rated. You staff Eunice and Aaryn were very professional, prompt and efficient. Merci.

Rebecca G.  |  Expérience générale 
Évaluation :
5

Very nice and quick. I highly recommend them. The prices aren't bad at all either.

Ashley G.  |  Expérience générale 
Évaluation :
5

All the folks were great

DAVID AND SUSAN R.  |  Expérience générale 
Évaluation :
5

Great place to deal with! The free month with the truck rental is a great option!

Cheryl W.  |  Expérience générale 
Évaluation :
5

Although I did not visit the storage facility; our belongings arrived clean and in excellent condition! Thank-you Eunice for coordinating the move of our U-Boxes from Hendersonville to Alcoa!

Marty K.  |  Expérience générale 
Évaluation :
5

The service was great from pickup to drop off. Eunice was awesome being able to deliver and pickup my box within 3hrs. I would highly consider this service agian.

Eric T.  |  Expérience générale 
Évaluation :
5

I did not go to the facility. U-box was delivered to my home. Staff was very good at keeping me informed of status of the delivery and pick up.

LINDA J.  |  Expérience générale 
Évaluation :
3

Moved here from DC area. Check in with Rich and Joe was great. Then, no 24/7 access (paid for it). The manager consistently pointed towards me (the paying guest) as the reason why it wasn't working.

Tyrik S.  |  Expérience générale 
Évaluation :
5

I did not visit the facility but the two women who delivered and retrieved the containers were great. Thanks so much for the service. Mary Childress

mary c.  |  Expérience générale 
Évaluation :
5

I was very satisfied and would recommend.

donna a.  |  Expérience générale 
Évaluation :
5

They did a great job of delivering and picking up u boxes

Mary S.  |  Expérience générale 
Évaluation :
1

The driver hired by this U-Haul was over 4 hours later than scheduled. Her excuse was that "time got away from her". I called the manager and he told me he'd look into it but never called me back.

angela p.  |  Expérience générale 
Évaluation :
4

I only gave a NO on maintainence because of the leaks in the roof (RV storage) that caused constant streaks on my motorhome. Other than that it was great. I wouldnt want to keep it any other place.

JAMES B.  |  Expérience générale 
Évaluation :
5

I did not go by the storage facility, however, when my belongings were delivered, there was absolutely no evidence of damage or infestation from animals/bugs/ etc. Would absolutely reccomend!

Gaye C.  |  Expérience générale 
Évaluation :
5

Rental van was clean and well maintained. Storage unit clean and ready for my use. Boxes and tape excellent. Staff informative. Helpful. And kind.

Martha W.  |  Réservation 
Évaluation :
5

Eunice our delivery driver was great.

PAUL I.  |  Expérience générale 
Évaluation :
4

The staff was extremely helpful and courteous.

NICK R.  |  Expérience générale 
Évaluation :
5

Eunice is awesome, friendly, helpful, and accommodating with my U-Box delivery needs.

Alan P.  |  Expérience générale 
Évaluation :
5

Go out of my way to use this u-haul location when needed. Staff is great, all of them. Even when there is a glitch they always go above and beyond to make it right. Superb customer service.

PATRICIA R.  |  Expérience générale 
Évaluation :
5

The staff was very friendly and helpful, will definitely use this location again.

KELLY N.  |  Expérience générale 
Évaluation :
5

Everybody that I spoke with was friendly and helpful

Robert C.  |  Expérience générale 
Évaluation :
5

Number 1 in rentals and storage.

RUDY V.  |  Expérience générale 
Évaluation :
5

Staff very helpful

Angela M.  |  Expérience générale 
Évaluation :
5

Eunice was excellent. She would stay in constant contact to ensure best Customer Service. She arrived on time even when I was a late. She made the experience easy.

tonya j.  |  Expérience générale 
Évaluation :
5

Perfect delivery time, very flexible and helpful. Overall great customer service. Would definitely recommend and use again!

BRYAN R.  |  Expérience générale 
Évaluation :
5

Eunice was nice!

jiyoon l.  |  Expérience générale 
Évaluation :
3

I think $150/mo. for a storage unit is too high. For that price it should've been air conditioned (especially in 90 degree weather) and not just heated for the winter months.

William H.  |  Expérience générale 
Évaluation :
5

Good service

EMORY F.  |  Réservation 
Évaluation :
5

Thank you all.

roxanne l.  |  Expérience générale 
Évaluation :
3

My mom paid for it over the phone so when I get there they made me pay for it plus buy a lock. I'm a college student with very little money!

dillion C.  |  Réservation 
Évaluation :
5

Really enjoyed the staff friendly and informative

BECKY P.  |  Expérience générale 
Évaluation :
5

Just outstanding I'll be back and I'll tell my friends. Thank you for your service to the community in the time of need. God bless you all.

CHARLES H.  |  Expérience générale 
Évaluation :
4

As always everything was great

GENE B.  |  Expérience générale 
Évaluation :
1

Horrible.

jesse l.  |  Expérience générale 
Évaluation :
5

Very helpful staff

scott j.  |  Expérience générale 
Évaluation :
5

Merci

GARY R.  |  Expérience générale 
Évaluation :
3

Checked out of our storage June 23 and was paid up until July 6 and asked if we could get any compensation and was told no. Not happy with that.

Amy W.  |  Expérience générale 
Évaluation :
4

Not a fan of regular price hikes. But everything else was great.

CODY M.  |  Expérience générale 
Évaluation :
5

Great Staff and very helpful

Ronald W.  |  Expérience générale 
Évaluation :
1

I've always used U haul. I WON'T ever again! there was a bed set that was left (freebie section) and it had been bugs... VISIBLE!! I told manager and he said it would be removed... Its been weeks stil

melissa k.  |  Expérience générale 
Évaluation :
5

I did not go to storage facility. Containers were stored there till they were delivered.

Bonnie H.  |  Expérience générale 
Évaluation :
5

Our experience with this facility and the staff were first rate. The facility was well maintained and the staff was always helpful and courteous. We would highly recommend this facility.

robert m.  |  Expérience générale 
Évaluation :
5

Very knowledgeable and pleasant staff!

lee r.  |  Expérience générale 
Évaluation :
5

I loved this method of relocating and I think UHaul by far was more personable and actually cared about the customer than any other company that I talked to

Raquel M.  |  Expérience générale 
Évaluation :
5

I enjoyed working with John and the u-haul crew. They were excellent. Sincerely, Bill Landry

Bill L.  |  Expérience générale 
Évaluation :
3

My car was driven onto the tow ramp by a U-Haul employee when I got to my destination my car under neath fender was stuck on your device and ripped the underneath of my car.

jalen p.  |  Expérience générale 
Évaluation :
5

I've used this particular location several times. It's always been a pleasant experience.

CYNTHIA W.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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