Le client n'a pas laissé de commentaire.Deirdre R.
Customer Reviews for U-Haul Moving & Storage of Alsip
Pour nous contacter
Alsip, IL 60803
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Easy to order a rental truck. ThanksMercy A.
Never a disappointment! The 118th/Cicero U-Haul team is the BEST. The facility and vehicles are always clean. The staff is always friendly and professional. Experiences with both in-person and phone application (very user friendly, for pre or post store hour service) check-in and check-out have been stellar. A U-Haul team member always walks me through the truck inspection details, gas refill and key usage before and after use of the vehicle. This is my third time in less than six months renting a cargo van or 10' truck at this location and I won't be going anywhere else.NICOLETTE R.
It will be helpful to have some garbage can somewhere. At least one by the entrance to the office.PAWEL S. | Expérience générale
Le client n'a pas laissé de commentaire.Tocarra S. | Premières impressions
It was a great experience.MARY C.
We are glad from your service Thank youWojciech Z.
All was good!GEORGE M.
Make sure that you inspect for cleaner trailerRICKY D.
This location has been very consistent and professional.TANOUS E.
I was having difficulty with the app and had to go inside to pick up my vehicle although I always do everything from my mobile phoneKatina I.
Le client n'a pas laissé de commentaire.COLETTE W.
Le client n'a pas laissé de commentaire.AURELIO G.
Service was outstanding - nothing to improveKEVIN M.
Le client n'a pas laissé de commentaire.MANUEL P.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.FELISHA G. | Expérience générale
Le client n'a pas laissé de commentaire.NIKOLAS W.
Le client n'a pas laissé de commentaire.Brian E.
Le client n'a pas laissé de commentaire.VIRGINIA R.
Le client n'a pas laissé de commentaire.ASA R.
Make sure truck battery are working well. Battery diedCYNTHIA O.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.MARILYN T.
Truck were too old barely move and i got charged 150$ for 3 hours with 50 miles trip. Will never do business with uhaul ever again.ZOUHEIR C.
Everything is good don't need any improvement you already a five star moving company. Uhaul is my first choice when it comes to moving.CURTIS T.
Great service knowledgeable and helpfulLUIS M.
Amazing Customer Service and Clean Equipment .JAMSIN S.
Le client n'a pas laissé de commentaire.Aisat O. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM JAMES M.
THis location was fine - BUT wish equipment was available at original location I booked - or even better at a location nearer to me (zip 60525). THis is the 2nd time recently when Uhaul moved my pickup location.DAVID B.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.ALEJANDRO M.
Le client n'a pas laissé de commentaire.DANIEL S.
The auto trailer I rented had a frayed tire strap leaking it was very very very difficult to feed it through the strap winch. Someone who can't do it will not be able to properly secure their auto. I left a check mark on the after hours drop off that trailer needs attention but there was no box that allowed me to type this out.JOSEPH R.
Le client n'a pas laissé de commentaire.GEORGE M.
Excellent service à la clientèleLYNDA S.
It was a great experience ! It could not have been easier !Diana was very helpful.DONELLE M.
Actually everything went great. Your staff was very professional and nice.NICHOLAS M.
Service was efficient and professional. The staff is wonderful.BRIAN W.
Staff was very professionalTHOMAS M.
Le client n'a pas laissé de commentaire.MARCO P.
Le client n'a pas laissé de commentaire.KATHY C.
Le client n'a pas laissé de commentaire.DANIEL B.
She ask for information that has never been asked for, that made the rental process the longest I ever encounteredPAUL S.
Didn't receive equipment I payed for and was boxed in when I arrived and couldn't leave out for 30 minutes.Musa M.
Le client n'a pas laissé de commentaire.RAFAEL D.
Le client n'a pas laissé de commentaire.TIMOTHY ALAN G.
Very friendly employees!!JORGE Z.
Le client n'a pas laissé de commentaire.KEVIN S.
Valerie and her Team Members are great! Always professional, friendly and thorough when explaining pick-up/drop-off procedures and charges. This is my 2nd time using this locations services and will happily do so again for future needs.NICOLETTE R.
Everything thing was very organized and understandable from pick up to drop off. Equipment along with the truck was in good working condition as well as clean.BRENDA J.
I reserved my truck on 11/30, not last minute. However, it felt like a last min reservation because upon arrival there were no trucks available. No one called and gave me a heads up. No compensation was offered for this extreme inconvenience. They employees did not care at all because they assumed I was moving and could wait for the next truck. I wasn't moving, I had an event to transport equipment to, that required me to be on time. I had to travel further to another uhaul location for a van which meant more miles added to my reservation that I didn't account for. I've rented from uhaul often and I am extremely disappointed and do not plan to rent from you all again.SHEQUIRA H.
Le client n'a pas laissé de commentaire.ANGEL A.
Nothing bad to say,was fast,easy and cost next to nothing.Everyone was great and helpful.ThanksDANIEL K.
Le client n'a pas laissé de commentaire.micheal N.
The worker behind the counter never greeted me and the whole time talking to her coworker about getting her hair did. It was chances to up sale to benefit the company but fail to do so. Overall it was a great experience in the sense I was in and out. My only complaint is the sale associate that made me feel like my business was not important. Thanks Uhaul for providing great service!CORNELL J.
Le client n'a pas laissé de commentaire.ALLEN T.
The staff was greatWALTER R.
Le client n'a pas laissé de commentaire.RAPHAEL W.
Le client n'a pas laissé de commentaire.Scott H.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Jorge Z.
Everything went smoothly. I called and was able to rent a truck that same day (Sunday!!!). I was able to change the pick up time with no problem. When I entered the office, I was greeted. The guy who helped me with the paperwork with very nice and professional. When returning the truck, although it was after closing time, the people were courtesy in helping me return the truck. Overall, this place is awesome!!!!DARLENE P.
Le client n'a pas laissé de commentaire.PAWEL S.
Le client n'a pas laissé de commentaire.matt m. | Expérience générale
Le client n'a pas laissé de commentaire.MOHAMMAD T.
Keep up the good work.PAUL G.
Le client n'a pas laissé de commentaire.LORI P.
Le client n'a pas laissé de commentaire.TONYA T.
Le client n'a pas laissé de commentaire.ILIANA C.
This U-Haul Storage was one of the most cleanest well lit very reasonable price the people working there was very nice and kind I will recommend this U-Haul storage place to friends and family keep up the great work!!!August C. | Expérience générale
Le client n'a pas laissé de commentaire.SEAN R.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.PRESLEY P.
Le client n'a pas laissé de commentaire.BRYCE J.
I don't remember the top inside the rooms being open that much… hope the neighbor don't reach over and grab any of my boxes… just a security concern. Other than that, experience was good. Stellar service!Anthony G. | Premières impressions
Le client n'a pas laissé de commentaire.GREGORY L.
Le client n'a pas laissé de commentaire.STEPHEN N.
Le client n'a pas laissé de commentaire.Kari F.
Great employees and dependable equipment.clarence M.
This is the cleanest and most well organized uha location I have ever rented The team does a good jobCHRISTOPHER R.
Le client n'a pas laissé de commentaire.DENNIS D.
Le client n'a pas laissé de commentaire.MOHAMMAD A.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.mario B.
Le client n'a pas laissé de commentaire.RAYMOND S.
Le client n'a pas laissé de commentaire.GODFREY C.
Le client n'a pas laissé de commentaire.KIM T.
I spent 26 bucks for gas I only used a quarter tank I took receipts in to the store and the guy didn't care I was still charged for gas I only used a quarter tank And replaced it Whoever took the gas measure is a liarSUSAN S.
Le client n'a pas laissé de commentaire.Glenn D.
Everything went smooth and quick.ALEJANDRO A.
Le client n'a pas laissé de commentaire.LATACIA B.
The first rep I came in contact when I came back not the best customer service, no real display of empathy for the situation that I was dealing with in Being there to pick up and the truck not being available as well as the mixed up times in when it was suppose to be ready for pick up.Terrence T.
Le client n'a pas laissé de commentaire.ROBERT B.
Well kept, very friendly staff with bedside manners love ed itDEBRA C. | Expérience générale
Le client n'a pas laissé de commentaire.FREDERICK W.
Le client n'a pas laissé de commentaire.ASHLI M.
Le client n'a pas laissé de commentaire.MICHAEL L.
Equipment was very old and needed maintenance.ABRAHAM P.
Le client n'a pas laissé de commentaire.michael A. | Expérience générale
Le client n'a pas laissé de commentaire.Carina S. | Online Move In
Le client n'a pas laissé de commentaire.Cheryl E. | Premières impressions
The staff at the Alsip location were very professional, friendly and helpful. I would definitely rent from there again.THOMAS C.
The return process didn't go well her app. wasn't respondingANTHONY L.
Le client n'a pas laissé de commentaire.CYNTHIA M.
Le client n'a pas laissé de commentaire.AHMAD A.
Great service and equipmentClarence M.
I am very satisfied with the customer service, level of security, & cleanliness of the storage facility. Merci.Sarah A. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID L.
I rented a motorcycle trailer, drove from Alsip to Southern Illinois and back. The trailer rode quite nicely. No wiggle at all when on the highway.PHILIP T.
Le client n'a pas laissé de commentaire.THOMAS G.
The customer service representative was kind, informative and efficient. I will recommend this store facility to my family and friends for their storage needs. Thanks, AlesiaALESIA L. | Premières impressions
However, we arrived before closing time Too we g had already gained access to the security intrance as well.. Unfortunately,as we began to unload our truck the facilities locked it's doors.Angela W. | Premières impressions
Le client n'a pas laissé de commentaire.John K. | Premières impressions
Customer service was amazingMarkuiest c. | Expérience générale
I'm sure it cost more but they should make this climate controlled. Burned up in late August moving in. Kinda chilly when when I moved out in October. Workers were always nice and pleasant.TIFFANY P. | Expérience générale
Le client n'a pas laissé de commentaire.Laura M. | Expérience générale
Le client n'a pas laissé de commentaire.Gloria H. | Expérience générale
Le client n'a pas laissé de commentaire.Gloria H. | Premières impressions
Le client n'a pas laissé de commentaire.SHENYA H. | Premières impressions
A very pleasing experience from start to finish. Excellent service à la clientèle.Shirley D. | Premières impressions
Le client n'a pas laissé de commentaire.peggy b. | Premières impressions
It was good and convenient. I think the price is a little high for a 5 by 5 cube. I would like more info on something slightly biggerAndrew A. | Online Move In
I'm just a little annoyed that my auto pay did not update for both my units. I am happy tho that I got a courtesy call when one was not getting paid and fees were waived. Thank you very much!!HEATHER L. | Premières impressions
Lauren Emery at U-haul customer service resolved my payment issue with no trouble. Diana Rios at the storage facility in Alsip, IL is always very nice.JAMES V. | Premières impressions
The cashier was very friendly and very understandingAugust C. | Premières impressions
Le client n'a pas laissé de commentaire.Susan G. | Premières impressions
Everything was great and the process was smoothKeisha M. | Premières impressions
Le client n'a pas laissé de commentaire.Ronnie W. | Premières impressions
Need more elevators at different parts of the building for storage. It is hard to get things in storage when the elevator is far away from many units.SCENECIA C. | Premières impressions
Friendly, hears you, responds with care and concerns , treat you like a satisfied customer, the respect is with such curtesy I'm appreciative of the way this sore has treated me . I will always recommend you guys . Thank you UHAUL FOR BEING THERE FOR ME.WANDA B. | Premières impressions
Diana was wonderful in assisting me in accessing the building, finding my unit and explaining everything. The out of state movers we used were very impressed with the availability of moving carts that made the move of our items seamless. Only problem faced was of my doing. I originally thought my belongings would all fit into a 5x5 unit which I had secured the later part of April. Early morning on the day of the move I thought again about the space and rented another 5x5 unit. Good thing I did as I did require more space. If I had been a little bit more realistic about the space I could have just rented a 5x10 unit. But as I said that was my problem and had nothing to do with Uhaul.Ann W. | Online Move In
Diana was very helpful, personable and friendly as she personally walked me through the storage unit and instructed me on how to gain access to the building and most importantly how to find my storage units. I had originally just rented one unit (5x5) and then the day of furniture delivery rethought the space and decided to rent another unit (5x5). Renting the second unit online was seamless and I was lucky to get the second unit on the same floor and area as the first. The provided moving carts made unloading the moving truck for the movers easy and efficient. I would highly recommend to anyone looking for storage needs. May I say agin how professional and thorough Diana was at explaining the process.Ann W. | Online Move In
Le client n'a pas laissé de commentaire.Christopher M. | Premières impressions
Le client n'a pas laissé de commentaire.NEREIDA C. | Premières impressions
Perfect professional and efficentKAREN C. | Premières impressions
I was at another storage facility and was not happy... I am VERY HAPPY I made the move to U-Haul !!!! THANK YOU FOR EVERYTHING YOU DO !!! The Cook'sROBERT C. | Premières impressions
I was recently promoted by the company I work for. Moving up to a new position can be overwhelming. I needed a place where I could park my work truck and plug it in over night, receive orders (packages delivered by UPS) and store everything that I need to store safely and conveniently in temperature controlled environment. The staff here at U-Haul Alsip made me feel welcome. They were friendly and more then accommodating. The whole facility, (from the main building, storage lockers, office and parking lot) ,is well maintained and clean. The are many storage facilities around, however, if you want peace of mind knowing your personal and or professional needs for storage are met then I HIGHLY recommend using U- Haul in Alsip IL.Bryant R. | Premières impressions
Le client n'a pas laissé de commentaire.joshua R. | Premières impressions
Facility is well maintained and staff were professional. I was disappointed by two surprises-1) taxes were nearly 20 % and 2) free first month storage promotion does not apply to vehicle/RV storage. I would understand these if I knew upfront when making the reservation online. However, neither of those items were communicated, and in fact, in my confirmation email, my first month balance due was $0 and my rent payment was 20 % less than what I'm having to pay. Things that would have been good to know while I was deciding. Taxes are way too high and are ridiculous.William S. | Premières impressions
I'd like to give an extra special shout out and THANK YOU to the Alsip team that has helped me get settled in with my Ubox move from Ocala, FL . Cannot express how well my move-in went with Andrea, Jeany & Adrian! They ALL went above and beyond to turn my frazzled day into a relieving, memorable experience! What a Class Act Team you have working at your Alsip, IL location and I will make sure I spread the word殺 Thanks again Andrea, Jeany & Adrian !!Carlene Z. | Premières impressions
Le client n'a pas laissé de commentaire.Edward B. | Premières impressions
The employee at the register was unable to enter the "alternate address" in the computer. I almost walked out. After an hour another employee took over, and within 5 minutes everything was completed.jon g. | Premières impressions
Very pleasant experience.Marcus B. | Premières impressions
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