Évaluations des clients U-Haul Moving & Storage of Alton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Alton

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John P. le

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Le client n'a pas laissé de commentaire.

Chaz S. le

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Le client n'a pas laissé de commentaire.

Gregory Z. le

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Wonderful handling on roads and highways. Never a sway or problem the whole trip. 2 468 miles and never had a problem. Very impressive. Personal at store were great. Friendly and acted like and felt like good new found friends. Will recommend this store to all my friends and family members. Real great experience and happy how we were taken care of.

toni E. le

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Would like to have more time.

David D. le

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Just continue the positive, informative attitude of your employees.

Charles E. le

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The facility was very clean and Joe was very knowledgeable. Everything happened as he promised

Anthony S. le

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Besides the misunderstanding in the beginning, everything after that ran smooth. The manager pointed out damage that has already been made. The technology upgrade is very convenient, no paper receipts I have to keep up with and cluttering my vehicle. I will return if needed. The 2nd location is up to date in appearance the place is very noce on the inside and I can see the potential of the construction currently taking place. I can't wait to see the end results.

joe D. le

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Le client n'a pas laissé de commentaire.

nicole j. le

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Not very timely. Only one person working when I got there and he was very busy. He was very friendly which was nice and I wasn’t in any sort of rush.

Jeffery E. le

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Le client n'a pas laissé de commentaire.

Don L. le

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Need a late night drop off section on the website,phones to small to read, difficult to use. App on the website would be better

Darren P. le

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Le client n'a pas laissé de commentaire.

Elizabeth J. le

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The carts are great. I wish I had them to help with the loading at home.

EARLEEN C. le

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Le client n'a pas laissé de commentaire.

Raymond L. le

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It was great

Christina P. le

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Le client n'a pas laissé de commentaire.

Gregory Z. le

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My installer was slammed with in and outside. And he was by himself. He apologized often. I was in no hurry. It relaxed his hustle and he worked even harder. At last , not wanting me to be held up for hours he called for help. Quick as 3 min. Help arrived. Then it all went dead. No one came in customer wise. Total empty. Regardless of what a unusual turn of fate. He continued the installation and finished in no time flat.. public take note. These men work at doing the best for customers and the job. A very good outlook for u haul to have committed such employees to serve the public...very pleased. Very feeling I was a respected customer.. thank you guys. Curtis to the new store and personal. Gregory sumwalt. Alton, illinois store. A 10.........

Kelly A. le

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I will refer my family and friends to the Alton Location. Austin was really nice and helpful. The service at this location was great.

Jeffrey K. le

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Le client n'a pas laissé de commentaire.

jerry F. le

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On a rating of 1 to 5 , 5 star service very good

Stephana J. le

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Le client n'a pas laissé de commentaire.

Larry P. le

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Need more employees the one working was covered up but still fast service was in and out pretty quick good man.

Wynn P. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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I understand that this is a new location and their service department is not up and running as of yet. When leasing equipment it is essential that the safety components are there. I rented a trailer and since there was no walk around done with the trailer it was missed that the Right rear tire was missing a Lug Nut.

Tamara J. le

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Everyone was friendly

James S. le

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Le client n'a pas laissé de commentaire.

Deacha J. le

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I have not received my adjustment I need my amount t for the rental charges for the correct amount

amanda H. le

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excellent service, fast and friendly. Store is very clean and maintained. They go over all the details with you to make sure you have everything you need.

Thela W. le

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Le client n'a pas laissé de commentaire.

Dana M. le

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I was completely satisfied, so no suggestions.

Peter F. le

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Le client n'a pas laissé de commentaire.

susan G. le

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Le client n'a pas laissé de commentaire.

Takhiry L. le

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Le client n'a pas laissé de commentaire.

Jim S. le

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Le client n'a pas laissé de commentaire.

James B. le

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First off, the check-in took 20mins that I had not expected. Why did I give all of my information over the phone for the reservation just to repeat it all on-site? Second, I rented a pickup truck and motorcycle trailer to obviously haul a motorcycle. I noticed that there were no tie-down straps for the motorcycle and was alarmed when your associate told me he had some for purchase but they were not included. I paid $195 to rent for 6hrs and hoped that for that price it would be a pick up and go situation. How was I supposed to haul a motorcycle in a motorcycle trailer without tie-down straps?

Charles W. le

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The team at the Alton U-Haul Storage facility were very helpful in explaining all of the storage options, getting us set up with our storage unit rental, and showing us around the storage facility.