Le client n'a pas laissé de commentaire.KOTINA H. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Arcadia Lakes
Pour nous contacter
Columbia, SC 29206
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 1/23/2022 - 5/31/2022: Fermé
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MANZIE L. | Premières impressions
Le client n'a pas laissé de commentaire.Nina A. | Premières impressions
Le client n'a pas laissé de commentaire.William L. | Expérience générale
Le client n'a pas laissé de commentaire.SHIMIKA E. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM C.
I have used this location many times and every U-Haul truck snd trailer has always been super clean. Fast and Friendly service!!!WILLIAM H.
Le client n'a pas laissé de commentaire.Dy'Monique S.
Really helped out in a time of need.. Thanks alotSANDY P.
The ramp on the truck was hard to pull out and push in.Mark S.
Storage unit is dirty after new construction. Fenced in area is not adequate security area. Muddy conditions without concrete driveway. Gate open only during office hours. Price should be much less because of the conditions and limited access.Jeffery P. | Premières impressions
Le client n'a pas laissé de commentaire.Jacinda O.
Le client n'a pas laissé de commentaire.kimberly w. | Premières impressions
The service was not provided. Communication was not provided. I had already paid for the service but they had not made the arrangements for it to be done. Didn't have parts and didn't have staff. I had to cancel two clients and a trip to get this done and it didn't happenWenndy D.
The clerk was very helpful and having online check out was great.NICOLE H.
Customer service was wonderfulSUNANT A.
Le client n'a pas laissé de commentaire.tonia S.
Le client n'a pas laissé de commentaire.john L W.
Friendly and quick service.MASON M.
The guy told me I could not drop the trailer off here and sent me to another location. It was close by, but I didn't think that was right.FREDERICK F.
Le client n'a pas laissé de commentaire.SCOTT N.
Always great service! Thank you!Suzanne W.
The truck pulled to the left really bad. Anything over 50 mph the truck rattled so loadly you couldn't hear the radio.Robert A.
Le client n'a pas laissé de commentaire.RONALD T.
Le client n'a pas laissé de commentaire.LARRY C.
Le client n'a pas laissé de commentaire.Anni J.
Le client n'a pas laissé de commentaire.Tori W. | Premières impressions
Le client n'a pas laissé de commentaire.ANTHONY M.
Le client n'a pas laissé de commentaire.DEBORAH D.
Le client n'a pas laissé de commentaire.cecil h. | Premières impressions
I was lied to about the fuel gage, mileage for the tow truck as well as the locations of my equipment causing me to drive around for 40 miles collecting it all before I can actually start moving my belongings. I will never use u-haul as. Service ever again or recommend it to anyone. I was charged extra money for the mistakes of the workers. This is not how a business should be ran. I should not be driving to 5 different U-Haul locations collecting the equipment I need. That's the work of the organization not the customer. I don't work for you.Nicholas R.
Zero availability for certain size trucks and storage units.JOHN P. | Premières impressions
Le client n'a pas laissé de commentaire.Karishena J.
Le client n'a pas laissé de commentaire.DAVID N.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.RICHARD V.
Le client n'a pas laissé de commentaire.richard V.
The team was friendly and professional; the process quick and simple. Merci.KATHERINE F.
Le client n'a pas laissé de commentaire.JOHNW H.
Great attitude with professionalism.JARVON W.
Le client n'a pas laissé de commentaire.MICHAEL F.
Get more trucksJARESA R.
Le client n'a pas laissé de commentaire.ELAINE M.
Le client n'a pas laissé de commentaire.Leo F.
Le client n'a pas laissé de commentaire.RAVEN S.
Le client n'a pas laissé de commentaire.dustin G.
Le client n'a pas laissé de commentaire.SHERRY F.
My experience was the same as all of my dealings with U Haul...excellent. Polite representatives, clean equipment and fair prices. I will be back.Robert B.
The truck was dirty on the exterior, the interior was clean other than the windows, I had to personally clean the windows due to the fact my vision was impaired from what was on the inside of the windshield. Second I was given a trailer with a nail in the tire and discovered this after I loaded my car onto the trailer at home and noticed the flat tire myself. This is unnacceptable PERIOD, I'm glad I found the flat tire on the trailer, while parked in my drive way instead of on I-77 as the tire would've exploded. This could've caused damage to my personal property or even worse could've caused me to wreck and god forbid could have cause serious bodily injury or even death. The trailer Equipment should've been good to go before I even left with it. Another note on the trailer I was rented, none of the parking/marker lights were operational on the sides or the rear, the only thing that worked on the trailer were the brake lights.I'm glad i was daytime driving and not night time driving, by the books no working marker/parking lights on a trailer or vehicle is illegal. The wires for the trailer were damaged prior to service on my haul they need to be replaced before that trailer goes back into service.JACOB J.
Your employee did a great job, thank you for your service.THETA B.
Le client n'a pas laissé de commentaire.RYAN B.
Le client n'a pas laissé de commentaire.DONNA N.
Le client n'a pas laissé de commentaire.Luis R.
The truck itself was clean, but the gasoline marker mask marked incorrectly on the paper and we realized it while driving off. Also we had to add additional milage due to tuning after a dolly. This is no the first time it happened with uhaul (different location last time) all this was an inconvenience during an already difficult move.GABRIELE W.
Le client n'a pas laissé de commentaire.CHELSEA R.
Le client n'a pas laissé de commentaire.DAVID B.
Customer service was professional and friendlyvarnsena B.
Better communication and scheduling and availability and serviceTAMARA W.
Le client n'a pas laissé de commentaire.Kimberly S.
Truck was not at location I made reservationrandy M.
The customer service was poorTalitha J.
Le client n'a pas laissé de commentaire.Geraldine M.
Le client n'a pas laissé de commentaire.STEPHEN S.
Le client n'a pas laissé de commentaire.TANIKA J.
Le client n'a pas laissé de commentaire.PATRICIA M.
Le client n'a pas laissé de commentaire.SEAN B.
Le client n'a pas laissé de commentaire.JEAN O.
Le client n'a pas laissé de commentaire.WILLIAM H.
Portia Lance was professional, friendly and helpful pushing that big trailer. Give her a raise!JANE D.
Tire pressure light was on in vehicle, was confirmed with location as a broken sensor that would not reset (unclear why it was not taken for repairs?). There was debris (wood scraps with rusty nails) left in the truck bed, had to throw that out before loading my furniture in it. There was a face mask, lighter, and keychain left under the passenger seat (not great dealing with a stranger's face mask during a pandemic, clearly not really disinfected or cleaned before being rented again). However, truck was drivable and full of fuel. Overall, average experience.Erica P.
Portia is one of the sweetest people I have met in a long time. She was very knowledgeable and showed so much concern regarding my safety. She is very professional and is a great addition to your company!!!!! It was a very smooth visitKATHY R.
Le client n'a pas laissé de commentaire.SARA P.
Great service at this locationCURTISLEON B.
Le client n'a pas laissé de commentaire.MATTHEW P.
This location was great, but your website/ordering was terrible. I reserved a trailer and the location I chose (NBC Auto Sales, Decker Blvd) did not get the message, but the other location at 125 Decker Park Road did. My Confirmation also listed NBC Used Cars, but the other location actually got the order.Scott N.
Le client n'a pas laissé de commentaire.MEOCHIA J.
Superb customer service and well kept equipment! Porsha did an awesome job; getting me on the road within a few minutes.Joshua R.
Le client n'a pas laissé de commentaire.JOHN J.
Nice rep at counter. Windows to van was dirty. Good location however it's next door to a music studio. Too many men hanging outside smoking, a scary situation for a female returning after hours. Upon return I forgot my phone and couldn't complete the after hours return so I was charged and wasn't aware that I would be. I attempted to call uhaul to explain, 20 minute hold. Also went back home to get my phone but already turned the keys in so couldn't compete. Someone needs to notify customer not to drop off after hours alone and not to leave phone because you will be charged regardless of the hassle it was for them sending me to location to location since where I reserved did not have the truck I reserved.CHENEDA H.
Please clean and disinfect the inside of the truck especially during the pandemic. Please have the 1/4 tank of gas that is stated in the contract. The gas tank light was lit up when I picked up my truck.MARY S.
Nothing. Porsha and Ms. Angela were awesome and did their best with the high demand that was happening at the time. Claudio was very nice as well in the evening and also did his best to accommodate everyone.kimberly K.
I had to take a picture in front of the van I rented before being allowed to use the property.harvey B.
A HUGE THANK YOU TO Ms. Angela B. for her wonderful assistance!teresa T.
Totally satisfied.Joseph Y.
Rented a van the vehicle had bad fuel fumes, could not drive with the windows up, gave me a bad headache after driving it for a whilePaul J.
Le client n'a pas laissé de commentaire.tiawanna J.
Male sure the customer receive the right request truck. Make sure you guys make the proper changes to fix your mistakes. Not over charge the customer for extra sales.TIAWANNA J.
I have no complaints about this location. The drop off was was easy.Rose F.
Le client n'a pas laissé de commentaire.brittany M.
Le client n'a pas laissé de commentaire.Lawrence A.
Le client n'a pas laissé de commentaire.WILLIAM B.
Great serviceRebecca V.
Front desk person was not wearing mask. Was rather nonchalant about service and jusy basically had no sense of urgency. The second employee was outside in a car with a friend while I waited. The I haul truck smelled like cigarette smoke and had oil change lights on which made me nervous.Sarah B.
Le client n'a pas laissé de commentaire.JOSEPH K.
After hours drop offRobert M.
Le client n'a pas laissé de commentaire.TAMEKA W.
Le client n'a pas laissé de commentaire.Amber G.
Office personnel was very courteous and helpful.ARETHA F.
Le client n'a pas laissé de commentaire.Tabitha L.
No complaintstonya G.
Awesome experience! Will definitely use again.Joulious W.
Le client n'a pas laissé de commentaire.Kenneth B.
Le client n'a pas laissé de commentaire.TAMARA M.
Le client n'a pas laissé de commentaire.donna N.
Due to the lack of space we had a very difficult time getting maneuvering our U-Haul rental truck through the row our storage is on.curtis g. | Premières impressions
Always great service and nice people!suzanne W.
Le client n'a pas laissé de commentaire.SHANDON E.
Your online check in process is horrible. I uploaded dl photos 5 times and you have charged me twice for this rental and I cant get the chgs right because your phone lines are cloggedDebra E.
Porsha went above and beyond to assist me. She is a great asset to your company.Stephanie M.
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