Office staff is wonderful awesome and helpful! The physical location of the storage unit is awful it's really hard to maneuver a huge U-Haul truck within the storage unit. I would not choose that location again for storage but the office staff is awesome!
PUNJA B | Overall ExperienceSelf Storage Units in Columbia, SC, 29206
U-Haul Moving & Storage of Arcadia Lakes
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- 3,5 - Cote moyenne des clients
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I was charged a late fee before my due date. Due date the 25th of May 2025..I was charged $15 on the 27th and again on the 8th of April for late April and the due date hasn't arrived yet. They lied and said that's the way it is and there was nothing that could be done about. I definitely plan on contacting HQ..I WOULD NOT RECOMMEND!!
sheila c | Overall ExperienceIt was a big rat box in the corner and some food rats was eating off was left inside I had to put stuff belonging on top very nasty to see that otherwise everything was good .why was floor outside my unit uneven?
Linda B | Online Move InDNT recommend anyone to go there
Domonique g | Overall ExperienceExcellent Service
KyAsia T | Overall ExperienceI was not able to locate the unit. Customer Service was not able to direct me to it. The office hours were listed at this facility and online l, but no one was there. I requested a cancellation and rented from the company down the street.
Deona W | Overall ExperienceOnly complaint I have is that the stuff falls from the ceiling onto your things
Yolanda B | Overall ExperienceI moved out on 12/23/24
JADA L | Overall ExperienceThe only problem I can find is too many humps to drive over. It makes it difficult not dumping everything in truck & damage to your furniture 🫣That is a real issue when driving down or backing down to your unit.
Brenda C | Overall ExperienceEarly on, there was a leak on the 10x20 space which damaged various items and fine art. You did address it. A lot of the blown insulation came Loose from the ceiling onto the contents and I addressed that. I will say that the management (Angela)’was always helpful and professional.
DAVID N | Overall Experience