I was forced to pay my last month in full even though I only used the storage for 1 week. This is why you are getting this review. I should not have to pay for space and time I did not use. That is unacceptable and you should refund me the difference. Roches in the facility but not in my unit thank God. I have pictures. There were a lot of Ants in my unit.. staff me ever said they have issues with rats but that’s why traps are in each unit...
Évaluations des clients U-Haul Moving & Storage of Atwater Village
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Témoignages des clients récents de U-Haul Moving & Storage of Atwater Village
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The friendly staff and clean facility make this facility awesome!
The entire staff at Atwater Uhaul just amazing!! From the 2 ladies that work the front desk to the Ken all just fabulous people. They made my experience at Uhaul amazing. Thank you so much for everything and going above and beyond with your customer service, you are all the best!! And Monica thank you so much for the time you spent with me during my questions about my lease. You provided outstanding customer service.. Trish
For the purposes I needed storage, my needs were very well met. I hope I can rent at this location again, come next summer when my classroom gets cleared out again. Thank you.
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Ken & his staff always made me feel part of their community. I was actually kind of sad to leave.
I put in my comments on my previous review as this is where I returned my equipment as well as rented my storage unit. I did not find the manager helpful or welcoming, while his new employee was fine.
Friendliness is important & the entire staff; kiana, Astrid, the guys (can’t recall all names) but ALL the staff who helped were wonderful. Helpful. Kind. knowledgeable, great referrals. thanks!
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Thank you
They made moving simple and easy.
I’m always happy with UHAUL service, I sure will recommend all my friends to this UHAUL. Thanks again. Driss C.
Very friendly staff, very helpful, did not make me stand in line to wait for a storage key (once they saw me a few times and knew what I was there for).
I've used this place on a few occasions at this point and will definitely go back again if I need it. They have a very friendly and professional crew
Had a great experience here. Staff was always helpful
Such a friendly and helpful crew!
na
Terrible
Staff was always very friendly and helpful.
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