Customer Reviews for U-Haul Moving & Storage of Baraboo

1 416 évaluations

625 State Rd 136   Baraboo, WI 53913

(608) 402-4052

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(608) 402-4052

625 State Rd 136
Baraboo, WI 53913

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

April F.  |  Online Move In 
Évaluation :
4

Overall, my experience was okay. But U-Haul corporate policy was not consumer friendly. While my vehicle was too small to haul a double U-Box trailer for my extended drive, when I attempted to have a second driver & vehicle added to make things faster, I was told that it was "against policy". When it's a 2 hour drive one way and you are told that you cannot do anything to make the move more efficient. It leaves a sour feeling about the process and how you spent your money.

Joshua B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Monica Z.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelley W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pat B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

aubrey m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah F.  |  Premières impressions 
Évaluation :
5

Great service wouldn't change a thing!

JOEY C. 
Évaluation :
2

This was the second time I rented from this location. The first time the girl changed our reservation to another trailer and it turned out it was the wrong trailer. Had to then go to Madison to pick up the 6x12 with ramp which was what I scheduled in the first place. Took us of schedule and very behind where we ended up hitting a ton of bad weather. The second time I got the right trailer but they neglected to inform me the trailer ramp gets stuck and has had issues for a while. It took us over 20 minutes to work the peg out of the right side when we went to load and another 20+ when we went to unload. When I reported to the girl when I dropped off she said we've known about that issue. I asked why I wasn't told. She didn't respond. Also when I returned the trailer she was outside working on something outside and made us waiting over 10 minutes until she completed it. Then made us sit there while she cleaned the trailer and checked everything over so we could then move it for them. Never have I been made to sit and wait while they cleaned a rental. I had my 93 year old grandfather in my car with me. She wasn't very polite or friendly. The day before when I picked up she was washing her car in between customers so I guess that's how the customer service is there at that location. Overall, it was very disappointing in the communication and the condition of the equipment you're renting. Very dissatisfied and will no longer rent from that location and possibly at all. Shouldn't require me 40+ minutes of my time to get the ramp door down. That is something they knew and did nothing about.

Jean P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin J. 
Évaluation :
5

The employees at the front desk are fabulous -- friendly and accommodating. Thanks for an excellent experience!!

Kari N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robin T. 
Évaluation :
5

So easy. Quick in and out and the truck was cleaner than the rental car I used in May. Reasonable prices. Tammy

adam M. 
Évaluation :
5

Very convenient. online check-in worked better than in the past, staff member brought keys to me so that I didn't have to walk to the key box in heavy rain. thanks

PAUL F. 
Évaluation :
5

Great experience - very quick transaction and a knowledgeable and courteous staff.

Jodi F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gaylyn A.  |  Expérience générale 
Évaluation :
4

Not being able to drop off, where I live, except to pay almost $200 more was quite inconvenient and exhausting.

Gaylyn A. 
Évaluation :
5

Staff were friendly and helpful at the Baraboo store. I booked the storage unit on line as I wasn't aware the store provided this service. I selected a 5x10x10 unit as it said it would accommodate 1-2 bedroom apartment. I had only 1 mattress 2bedroom sets, dining table and chairs which was broken down sofa and 2 end tables, small microwave and it wouldn't fit. I had to request a larger unit which wasn't available. The staff worked we me to find an additional 5x5 unit to accommodate all my things. It was a hassle and delayed the move. More accurate advertising would be helpful. Merci

Regina P.  |  Premières impressions 
Évaluation :
5

I have used storage facilities for many years and this is by far the most professionally run outfit I've encountered. I wouldn't hesitate to recommend it to those in need of this type of service.

Ralph G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ty T. 
Évaluation :
5

Exceptional service every time!

Jodi F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth B. 
Évaluation :
5

Agent was very helpful and answered our questions about U Haul bicycles.

Arthur K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris H. 
Évaluation :
5

Great help when I arrived and very courtesy, I was in and out in no time, will use them again as they are in my area.

Tammera S. 
Évaluation :
1

The employee on duty was very honest with me that the employees from the previous evening lost the key to the truck. I had to trek all the way to Baraboo explicitly for the 15' truck after there being no options for a 15 foot truck in Madison. I ended up being given the key to a 26' truck which was FAR larger than I needed or intended to drive.

Elisabeth F. 
Évaluation :
1

Awful experience. I will never use U-Haul again. Charged for gas when I filled it up. Charged for a dolly I never used. Charge for cleaning when it wasn't necessary. Rude manager.

Patrick A. 
Évaluation :
5

Nothing!

Hollie L. 
Évaluation :
5

Guy who checked us in was very rude, poor customer service.

George B. 
Évaluation :
5

Best customer service ever. Everyone here is so helpful and kind and wonderful to work with. Very fortunate to have them as my local U-Haul!

Jodi F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mike H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt S. 
Évaluation :
5

Very efficient and helpful. Smooth transaction and reasonably priced. I rented a truck for a morning and will definitely use this service again when I need it.

Heidi H. 
Évaluation :
5

Excellent experience!

Randy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom L. 
Évaluation :
5

Check out was quick and thorough - everything was terrific - thanks!

Laurie L. 
Évaluation :
5

Bobby the manager is as good as they come. Give that man a raise!!

Sean M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald A. 
Évaluation :
4

I called and arranged to pick up the trailer in Lacrosse wi. We were moving our grandson from there to Farmington Mn we were called the day before and told us we had to pick it up in Rochester Mn. We had reservations in Black River Falls Wi and it was too late to cancel the reservations. We went way out of our way to pick up the trailer. Baraboo was closer to our hotel but over an hour and a half from Lacrosse where we had to load the trailer. If you reserve a trailer where you want to pick it up it should be there

Ross L. 
Évaluation :
5

I left my cell in the truck, and I spoke with one lady who I returned the truck. She safe my cell phone . Thank you excellent customer service. Doc Schaefer

Darrin S. 
Évaluation :
5

It's not the Baraboo location's fault, but this trailer was supposed to be picked up in LaCrosse, which is where I was loading it up. A day before pickup I was informed that LaX didn't have this trailer. Hauling it all the way to LaX just to tow it back to Madison seemed odd, but other than complicating my car charging a bit it went OK.

Bruce A J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keri-Jo M. 
Évaluation :
5

Service was great! Thanks

Mary J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ted D. 
Évaluation :
5

Nothing! Raymond and his team in Baraboo are nothing short of outstanding. Hell, I could be halfway across the country and I still may drive to this location, given the level of service and professionalism I received.

Gordon G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE R. 
Évaluation :
4

Keep up the great customer service!

Pat L. 
Évaluation :
5

Rep that helped us was very personable and helpful. I was recently at a different location in kenosha and the reps that assisted there didn't come anywhere near the rep in baraboo. Kenosha reps acted as if they hated their jobs. The baraboo guys were amazing. Keep up the great customer service baraboo!

Alison N. 
Évaluation :
5

The staff is exceptional at this location! I've had nothing but wonderful experiences when renting from here. Je les recommande fortement. 

Jodi F. 
Évaluation :
5

S.O.

Brian S. 
Évaluation :
2

Have customers friendly people that act like their happy to have a customer rather than a it's a job and they don't really care that a customer is standing right in front of them.

ROY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
5

Superior customer service! Great manager that went above and beyond what I needed with my trailer rental.

MICHAEL K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dana O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele C. 
Évaluation :
5

Everyone I talked to at this Baraboo location was extremely helpful and polite.

Dana M. 
Évaluation :
4

Fix the dings n scratches b4 giving out uhaul

Nicole W. 
Évaluation :
5

We are very happy with the staff at UHaul in Baraboo, Wi. Their truck was perfect for our needs. The price was right, we highly recommend..

Dennis R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kent Z. 
Évaluation :
5

Nothing - went very well

Gerald L. 
Évaluation :
5

I did recommend a friend to rent a two-wheel car dolly and it was $49 a day. Yet a small trailer which is more metal and same one-axle was $15. Just a suggestion, but that is a lot for a car-dolly Otherwise this Baraboo facility is very well run and good to have in town.

Daniel M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas N. 
Évaluation :
5

A 6x12 trailer should have. 6ft ramp and not a 58" ramp. Very misleading

Hans S. 
Évaluation :
5

Employees were pleasant and friendly. Service was prompt. Very good experience overall

Bunny E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis K. 
Évaluation :
4

The only issue I have is that I bought an item that was labeled $39,95 and was told that was the “old” price and the new price was $10 more. But, it was not marked on the item. I believe they should of honored the stickered price.

Scott T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynette S. 
Évaluation :
5

Awesome experience and the two employees there very helpful and friendly

Pauline H. 
Évaluation :
4

Explain the return procedure better and be honest about total costs when give a quote for rental equipment.

Ken G. 
Évaluation :
5

Everything was great! I used the truck in hopes of picking up one of two motorcycles and needed to extend my reservation - thanks for making it fast and easy at a really hectic time. Neither bike was in good shape - but the truck I drove was. It was the only good part of a busy weekend. Thanks for everything. Scott

Scott B. 
Évaluation :
5

5 stars all around! Super quick pickup and drop off, and the staff is great!

Jodi F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Logan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
4

I did not like that everything had to be done on a smart-phone. I don't have a smart-phone and everything was very confusing. What is wrong with doing everything on paper with a pen? Even trying to register on a computer thru email could not be done and was told to use a smart-phone. I doubt I would use your service again if I have to do everything on a smart-phone!

bonny P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK E. 
Évaluation :
5

Best U-Haul location ever!

Jodi F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Schuler B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenda D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenda D. 
Évaluation :
5

So grateful to have Raymond and the crew just down the road for all my business transport needs!

Jodi F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cortney B.  |  Online Move In 
Évaluation :
4

I had to ride in a smoked out van. Disgusting. I had to spray all of my belongings to avoid the stench. And I was overcharged when returning. It was supposed to be 29 cents a mile for my miles over 100. But I was charged 59 cents a mile. The sign and the guy who made my reservation told me it was 29 cents. I'm not happy at all. And I want some of my money back. What I was shorted. And I should have received a discount or a different van. The guy did clean it but it was horrible. You charged the previous customer a fee for cleaning but I'm the one who had to deal with it. I'm not a smoker and I'm mad,. My coat and personal items still stink from the smoke smell in the van. The guys at this location are all very nice but the procedure issues are not.

Graysin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tifa A.  |  Premières impressions 
Évaluation :
5

Wonderful experience! Great staff! Highly recommend this location!

Jodi F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn H. 
Évaluation :
1

Bait and switch tactic used to lure us to rent a truck with the offer of one month free rental of a storage unit. Upon check in they told us that this store doesn't opt in to that corporate promotion.

Mark C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

super helpful, got me in and out quickly both at pick up and return. Friendly, informative,

Jennifer H. 
Évaluation :
5

Staff was already outside when I dropped off the U-haul. Quick and easy drop off!

Connie F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joni B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik W. 
Évaluation :
5

My wife and I have had several storage lockers at the large Baraboo U-Haul facility over the years and always found the staff very helpful, friendly and responsive to our needs. In my view, organizational success is all about leadership, and GM Ray Pooler provides excellent leadership and hands-on service to their customers. I highly recommend using their services.

STAHL D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
5

Everything was great! Super friendly staff. The truck was defrosted and ready to go.

Jodi F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER S. 
Évaluation :
5

Amazing service! They always have the equipment I need in stock, the trucks and trailers are spotless, and check outs and check ins are so quick and easy.

Jodi F. 
Évaluation :
5

The overall experience was satisfactory. I have no complains and no recommendations.

Patrick L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikolas L.  |  Premières impressions 
Évaluation :
3

I wasn't too happy to find out the glass door for security was broke and nobody let us know nor that it's not fixed. As much as everyone is paying that should be fixed asap.

Laurie S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert N.  |  Expérience générale 
Évaluation :
5

Very Pleased with the Staff, to the cleanliness of the facility

Greg L.  |  Premières impressions 
Évaluation :
5

Staff was particularly helpful. Kudos!

Dylan R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H.  |  Expérience générale 
Évaluation :
5

No issues whatsoever.

jason a.  |  Expérience générale 
Évaluation :
5

Great communication throughout the sign up process. Took very little time between reserving online and getting the confirmation info. Thanks folks.

Michael S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

alfred B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly S.  |  Expérience générale 
Évaluation :
5

Helpful staff Extremely clean facility

Mark S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amanda R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dawn T.  |  Premières impressions 
Évaluation :
5

I went in to the office after renting online, and the lady there was so very helpful. She explained everything to me and gave me directions and how to's. Thank you for a great experience. :)

Cheryl N.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruby K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie B.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vicki C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria P.  |  Expérience générale 
Évaluation :
5

Extremely helpful. Made the entire process seamless with outstanding customer service, amazing facilities, and all the dolly's and carts that someone would need. Reasonable prices also. Would recommend to anyone without hesitation.

Bryan L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jan N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brianna N.  |  Premières impressions 
Évaluation :
5

So relieved to know my items are being kept somewhere that is well protected not just from the elements but from other people as well.

AMANDA K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine S.  |  Expérience générale 
Évaluation :
5

Regarding the recent storage unit rental, Ray at U-Haul and his staff were very helpful in getting me setup with a 5 x 5 unit. Everything was clearly explained to me about hours, using the security keypad, and rates,

Timothy J.  |  Expérience générale 
Évaluation :
5

I got storage unit number wrong and complained about a lock on my unit. They just politely told the correct unit number.

David S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F.  |  Expérience générale 
Évaluation :
5

The staff were all really friendly and helpful, and the building was kept nicely clean. If I ever need storage again, I'll be back!

Jennifer K.  |  Expérience générale 
Évaluation :
5

I am very pleased with the accommodations courtesy and pleasant To speak with the staff there

dawn f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason a.  |  Premières impressions 
Évaluation :
3

Instructions online for initial check in could be more clear so as not to set off the alarms. Otherwise, a good ex.

Darrell C.  |  Online Move In 
Évaluation :
5

The staff was very helpful in providing me with exactly what I needed to finish up my move. Not much more to say other than they were friendly, professional, and genuine. Merci!

Timothy J.  |  Premières impressions 
Évaluation :
5

I may have missed the documentation on how to get in and out, but I was able to figure out to disable the alarm and then check in to access the doorway. Check in/out signage is misleading as trying to check out just said welcome authorized to enter. Enabling the alarm stated something congrats, alarm set, your checked out. So I hope everything I did was ok. Overall great experience. Even reached the general manager by phone last night as the entrance door was started by an individual to be stuck open. Following the instructions of the general manager, I re-enabled the sliding door so that it would close. Felt a little safer that way. Merci.

Christian J.  |  Online Move In 
Évaluation :
5

Very friendly and helpful staff ! Was a pleasure doing business with Baraboo Uhaul ! I will be back when the need reappears ! Merci

Rex H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Riley S.  |  Premières impressions 
Évaluation :
1

Ray is the WORST general manager I have ever dealt with. He thinks he's God of uhaul. My car was broke into while I was there and the cameras were NOT working. Ray didn't see this as an issue because the police caught the guy the next day. He refused to accept my free month certificate stating they were full so at this time not taking them even though it was still posted in store. Then classrooms it was at his discretion. Also due to problem with my daughter who rented a unit there he restricted my access. I then cleaned out my unit and he refused to give me back my month and some of rent I was due. He claimed he didn't kick me out so therefore he didn't have to vibe me any money back. Yet my restricted access only allowed me into the unit for 30 minutes 2 times a day once I signed in. He kicked my daughter out have us limited time to get her stuff out of the unit and told me that I was on a do not rent to list due to my association with my daughter but still wouldn't refund my money for my. unit

Lynnette A.  |  Expérience générale 
Évaluation :
5

Everything was great, very helpful staff!!

Lena V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carissa Z.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg C.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and helpful!

Joyce P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHET S.  |  Expérience générale 
Évaluation :
3

Rental staff was very short with me

alfred B.  |  Premières impressions 
Évaluation :
5

This was the nicest, cleanest storage facility I have ever rented from. Great crew running it

mark p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dawn f.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail F.  |  Premières impressions 
Évaluation :
5

I have zero complaints! The staff was helpful when I needed them and everything was very clean and accessible

Michael A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex G.  |  Premières impressions 
Évaluation :
5

Restrooms in the back could probably use and update, but generally a very good experience met all my expectations.

Seth H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHET S.  |  Premières impressions 
Évaluation :
5

Plenty of carts were available to make the transfer process painless except for my sore back!

Jeffrey F.  |  Online Move In 
Évaluation :
5

The self storage was great and the Baraboo personnel were courteous, efficient and professional. Very clean site. The trailer self return process was horrible. I recommend posting the process at the site instead of just saying go to the website. We had an issue with the website and after a long wait time the first person answering couldn't assist and transferred us for another hour wait for a person that was NOT helpful either. Very awful experience

Christine S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Buffy F.  |  Expérience générale 
Évaluation :
5

Excellent service

Paul J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian C.  |  Premières impressions 
Évaluation :
5

The storage building was well lit, very clean, just look at the floors. The staff was more than helpful. Reasonable rates as well. I endorse Uhaul in Baraboo, WI.

David B.  |  Expérience générale 
Évaluation :
1

Nightmare from the jump off. I had enough when the manager told me my experience was a result of my own ignorance. I'm leaving as soon as I can

Kent K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia K.  |  Expérience générale 
Évaluation :
3

We used it for only one month so not a lone enough time to give a fair critique........however, at the end the management made a near wrong RIGHT and that was kind of them......I am trusting that in the future, when in emergency situations like ours, that they will be MORE clear so that those NEAR ERRORS can be averted..........We only stored one bed for less than one month by a day and that is where the near problem came in......So, Ray, thank you for caring more for the customer AND THEIR situations and concerns than for the almighty dollar. God bless you

Dorothy V.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel G.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tammy S.  |  Premières impressions 
Évaluation :
5

So easy to use. Thank you.

Teri S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MariAnne L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sally A.  |  Premières impressions 
Évaluation :
5

Great helpful staff for easy rental and check out. Clean, safe and convenient location.

Charlene Z.  |  Expérience générale 
Évaluation :
2

Some of the staff members are very friendly. Then other staff members are very rude and act like you should bow down and kiss there butt cause they are better then you. I have never had a bad experience with uhaul until now I hope you guys get better staff members

Bradrick D.  |  Expérience générale 
Évaluation :
5

Great location for me and close to my apartment Thanks so much and great staff 👍🙂

Danielle W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Duane G.  |  Premières impressions 
Évaluation :
5

Never had sen

Angela Z.  |  Expérience générale 
Évaluation :
4

Clean and easy to use facility for storage units. I really appreciated the multiple luggage dollies! The online portion for renting a truck and storage unit at the same time was confusing causing us to spend extra time in store figuring everything out.

Emily T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler B.  |  Online Move In 
Évaluation :
2

Storage was stated it could fit a 1 200 sq. foot home. I only had a small apartment to move into it so figured a 10;5" would be perfect. I had a store more things in other locations. I didn't think the price was worth how small it was.

Brittney B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Owen L.  |  Online Move In 
Évaluation :
5

Very convenient while I searched for an apartment.

Jennifer C.  |  Expérience générale 
Évaluation :
5

Excellent Staff and Facility. I rented indoor storage while working on finishing my home basement. I rented same from Your Madison West facility. Past tense for my Son and family. Both same experience.. Excellent Staff and Facility. Merci.

Robert T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rodney C.  |  Premières impressions 
Évaluation :
5

Great service! Thanks Ray!

Andrea S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra S.  |  Premières impressions 
Évaluation :
5

When we rented the storage unit(s) there were recycled boxes in the office area which we were able to take for our move. Very friendly and informative people - all that we spoke with.

Kevin K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott J.  |  Online Move In 
Évaluation :
5

Ray and crew are the best. Always going above and beyond. I rate them a 10+

Daniel H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cortney B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anda Celeste M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy B.  |  Premières impressions 
Évaluation :
3

The store owner or manager Ray, wasn't a pleasant man to be around. In one visit to pay my storage fees I encountered him when approached me and said, and I quote: " Did you set off my fkng alarm?" He isn't very professional.

Angel W.  |  Expérience générale 
Évaluation :
5

Staff was super friendly and helpful!

Shane B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kane T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex R.  |  Expérience générale 
Évaluation :
5

The staff running the fruit desk office for sales and reservations were beyond helpful and courteous. She was a breath of fresh air during this transition

Lori S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BONNIE K.  |  Premières impressions 
Évaluation :
5

Had a couple problems when signing up and moving in, as we were given the wrong unit size and number and it caused a couple problems (especially since they were getting near closing) But once the problem was solved, it was a great storage area and the guys we spoke to a couple of t