Customer Reviews for U-Haul Moving & Storage of Bloomington

10 896 évaluations

8901 Lyndale Ave S   Bloomington, MN 55420

(952) 881-8101

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(952) 881-8101

8901 Lyndale Ave S
Bloomington, MN 55420

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Staff was extremely helpful!!

mary houk  |  Premières impressions 
Évaluation :
1

Rented a Cargo van to move some furniture around town. Made a reservation online the night prior and intended to use the Mobile App to check out the van. It was a snowy day so I went inside the office to see if they'd be ok with me leaving my car in their lot for the couple of hours I'd be using the van. The gentleman was very courteous and said yes and that he'd be happy to help me check out the van as it'd be quicker than if I used the Mobile App. I let him do his thing, he handed me the keys and directed me to walk across the street to use the van in the front row. The van I got had some graffiti tagging and some sizable gouges and dents. The van worked great for what I needed and I dropped it off ~4 hours later. I topped it off with fuel at the BP just South of the facility. I went inside and the representatives were playing cards at the counter and directed me to simply drive it across the street, park it under the green cover and drop the keys off in the box. Easy enough so I did just that. 30 minutes after they closed, I got an email receipt for TRIPLE what I was expecting. They recorded that I had gone 140 miles on a snowy day in the late (rush-hour) afternoon. No way! I mapped all my driving out and it ended up being closer to 40 miles in total. I wrote an email to the GM inquiring about this discrepancy and didn't hear anything. I called in around noon the next day and spoke with a representative about my concerns. She was nice enough to walk across the street and validate the van's current mileage and insisted they recorded everything right and that my charges were accurate. I've always had fine experiences at U-Haul and have recommended them to family and friends over the years. This definitely leaves a sour taste in my mouth, though, and I'll be taking my business elsewhere. Additionally, I'll be filing a chargeback with my credit card company to dispute the mileage discrepancy and erroneous charges.

Matthew Salvatore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSE ZELINSKI 
Évaluation :
5

From start to finish, I had an overall great experience! The truck I rented was not returned to the correct location, but I was given a free upgrade. The person behind the desk was incredibly helpful and informative along the way.

Andrew Funderburk 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trent Stromme 
Évaluation :
5

U-Haul is a little more expensive than some other similar facilities nearby. It is more secure and was very clean and well managed.

WAYNE BLAZEI  |  Expérience générale 
Évaluation :
5

Patty at the Bloomington location on Lyndale was amazing. She was very friendly, curtious and helpful. When I picked up the truck, the check engine light came on and the attendant got on it right away. Turned out to be an O2 sensor and I was on my way in no time. Thank you all for making this a great experience.

Michael Johnson 
Évaluation :
5

Great location. Excellent staff. Of the many spots I've used across the Twin Cities this is by far the best.

Robert Spencer 
Évaluation :
4

The check-in experience was positive with friendly staff and was quick. The drop off experience of the truck was also quick and seamless.

JULIE BROWN 
Évaluation :
5

The guy at the front desk was great.

Mike White 
Évaluation :
2

My reservation was "lost" I asked the customer service person, who had children with her, if there was a truck available. She said no.i went online and reserved a truck and a dolly. From that location. No dollies were available. She said there were no dollies available for weeks. I am one person moving my 86 year old father with limited time. This hassle caused unnecessary tension. The truck had a service light on for the stability track.

Chris Riddle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer zika  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESUS RAMIREZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Pond 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Rood 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Suzanne Welch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Luttenegger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ali Hassan 
Évaluation :
5

Awesome facility, great unloading indoor area, super clean, handy carts available, large elevator

David Bleth  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lori heikkila 
Évaluation :
4

The online after hours return process/app was confusing to us.

morgan Smith 
Évaluation :
5

Merci

Dillon Kielas 
Évaluation :
5

Rien

John Michaels 
Évaluation :
4

Truck was good other then it sounds like it needs brakes they squeal.

chase labeau 
Évaluation :
3

Van had tire warning light. When I asked, staff member said the tire was fine but the sensor was broken. When I asked how he could be sure, he said the sensors break all the time. It wasn't the most comforting response. When I returned the vehicle, I asked for the van to be checked before I left so I would know my total. Difference staff member tried to convince me I would be fine. I had to push back to get the van checked out and total calculated before leaving. None of this is a dealbreaker, but it could have been better. On the positive side, check-in was quick and smooth.

Katherine Jumbe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lucas redbear 
Évaluation :
5

The uhaul app was not working for the after hours drop off, which was very frustrating. However, the personnel at the location found the dropped off trailer the next day and promptly completed the return.

Kari Bartingale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELE LANDIS 
Évaluation :
5

the inside of cab was dirty and sticky

Justin Mork 
Évaluation :
5

Staff onsite was exceptional !

LEE VALENTA 
Évaluation :
5

I generally have low expectations with rental car and moving truck companies, but my U-Haul experience this past weekend was fantastic. Rep at the pick-up desk was knowledgeable and got me in/out quickly. Truck was very clean and worked perfectly for my trip. Return was easy. Glad to see your app work great for the check out/check in process. I'll be using U-Haul more often as a result of this trip. Really nice job.

Dan Rose 
Évaluation :
5

Everything went smoothly. Just make sure you go to their new building. Not the one in the pit.

Sean Niederhauser 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Halbert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Hill 
Évaluation :
5

Everything was excellent...no improve needed

Paul Gray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Mach 
Évaluation :
5

Love the staff. Always answers any questions I have and takes care of any concerns

Teresa doser 
Évaluation :
4

Be humble

Abdisamad Ali 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Rowe  |  Expérience générale 
Évaluation :
4

The entire process was easy and the installation was completed in the time and manner promised.

David Kelly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ROBERT JEMISON SEABO 
Évaluation :
5

Great location, and helpful friendly staff. Merci.

Joseph Otterstetter 
Évaluation :
5

Ryan who works at the front desk helped me load all my stuff from my unit. I am in a wheelchair so she did all the work. She was very nice and pleasant.

Luke Querner  |  Expérience générale 
Évaluation :
5

The vehicle was jerky and pulsing at around 50 mph.

Tom Nechville 
Évaluation :
5

The customer service was great and it was easy to drop of the u haul.

Angel Gomez 
Évaluation :
5

The staff was very helpful

RAMANDEEP SINGH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Hite 
Évaluation :
5

Check engine, light on vehicle was active for half of the drive

Benjamin Uke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adan elmi 
Évaluation :
5

My friends at this location make sure I'm well taken care of. So change nothing. A1 stellar service every time no matter what my needs are.

Tekoyia Brisco 
Évaluation :
5

Logistics still a little confusing. Drove into the adjoining lot originally and couldn't find office.

David Rask 
Évaluation :
5

Overall experience from the service agent was pretty good, but I must say this was the first time my truck didn’t come with a lock and the door insulation in the driver side seems to have a gap because the air from outside was coming through no matter how hard you close the door which creates a drag so the truck travels slower and mpg is already a hassle with these trucks

Kendrick Moore 
Évaluation :
5

Very nice facility. Very friendly, helpful staff.

mike Preble  |  Expérience générale 
Évaluation :
3

Key drop box, no personnel present.

Ryan Schultz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane Wood  |  Expérience générale 
Évaluation :
5

Include door measurements

Charles Ott 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay watts 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Garner  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anna Quincer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David O'Donnell 
Évaluation :
5

Let customers know ASAP changes of pick up location.

Jere Blanchfield 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tina davis 
Évaluation :
3

You need to either update hours on your website or have your staff work later. I was given a time range to make an appointment and it was between noon and 2:30. I chose 2:30 because I had conflicts earlier. The day prior I get a reminder and the time I chose was changed for noon. I had to call and have someone revert the time back to 2:30. At 10am the day of installation I received a reminder call for the appointment and it was reverted back to noon. I was not happy and told them that I cannot do it any earlier than 2:30 and the person on the phone told me that they changed it because their installer only works until 3pm. You need to either provide appointment times that factor in installation within the hours staff is able to install, or have that person work longer in order to do his work within the available times. This stressed me out and did not make me happy with my experience.

Kolten Espinosa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS SCOTT BALLOU 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linzee Loerzel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth Hottovy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david Hopkins 
Évaluation :
5

It would be nice if it was a little.cleaner on check out. I could not see out of the mirrors very good because they were so dirty. I get it, winter in MN. All in all everything was good.

Tim Erickson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale Bjorklund 
Évaluation :
5

MY EXPERIENCE WAS 1ST RATE!!

SUE BARTELL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Said Gulaid 
Évaluation :
4

The car hauler I rented was picked up at night with poor lighting. In the morning I noticed it was extremely dirty and look like the previous renter had been on a gravel road for sometime and was never cleaned by either the renter or by U-Haul. Because there was sand on the straps, and in the ratchet mechanisms, it was extremely hard to Operate the ratchets and they were actually quite rusty. I put them over the tire and tightened them to what I thought was good, and when I got to my location, I noticed they had fallen off. Unsure if this was because of the sand and rust in the ratchets, but I've never had this problem before with my other car hauler rentals. The two tires on the left side were in poor condition, one being so bad that I was a bit nervous about it being easily punctured, since there was hardly any tread on it. I measured it with a tread depth gauge, and it was slightly under 2/32, which I believe is illegal in Minnesota. I mentioned this to the male employee at the new building when I brought the trailer back and there was not an apology or an offer to compensate me for a future rental. Very disappointing. He then asked me if I knew how to disconnect the trailer by myself, because he didn't know where the other employee in the yard was. I told him I thought I could figure it out, drove over to the yard area and disconnected the trailer by myself. I've rented six or seven trailers in the last five years from U-Haul. This latest experience felt like a very unprofessional organization with compromised equipment. Not impressed at all. I feel that U-Haul should give me a credit towards a future rental without an expiration date.

Dean Groth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melissa campana 
Évaluation :
2

Le client n'a pas laissé de commentaire.

edman jama 
Évaluation :
5

The gentleman who helped me yesterday (I believe his name was Matthew J.) was extremely patient, helpful, and polite.

Blake Ames  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Anderson 
Évaluation :
5

Employees were extremely friendly and informative. They have great business hours that enable the customer to do business with great employees and avoid using Uhaul's terrible app for contactless checkin and checkout

RUSSELL BORCHARDT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles McComber 
Évaluation :
4

Customer service was fantastic, process was simple, would definitely use again.

LARA COPPOCK 
Évaluation :
5

Everything is good, maybe if you can have a stand by driver/a spare driver. Incase somebody comes to hire like bigger trucks and he/she is not familiar in driving those trucks.

Ezekiel Nyamota 
Évaluation :
4

Very friendly and fast to serve get me on my way

Troy Goggin 
Évaluation :
3

you can clean the trailer before sending it back out. There was debris inside the trailer including a lot of mouse feces and it smelled bad. not happy at all that I had to clean and sanitize the trailer when I got it home.

Robert Christiansen 
Évaluation :
3

Truck was in very poor condition. Shifted around 5000 rpms. Engine light always on.

Brooks Poley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Chinquist 
Évaluation :
5

Dropped of the trailer at this store a few hours before the drop time to find a guy washing a returned truck getting it ready for the next person. He dropped what he was doing to check my drop off in. Was in and out in 3 minutes or less. Very nice young man, very helpful - thank you!

Brad Strum 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Bostrom 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHANNON MAHONEY 
Évaluation :
5

Great service. Quick and fast and easy

Anthony Irby 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick Helm 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Wachtler 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dawn Lange 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cory Spear 
Évaluation :
4

Staff was very helpful and informative, they explained everything - every step along the process. My only complaint is the truck was filthy. Dirt and crumbs all over the cab, the steering wheel was sticky, the inside of the windshield was grimy and had some sort of substance stuck on it.

Joan Matheson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda Grove 
Évaluation :
5

Everything was all good. Thanks a lot I appreciate ya.

christopher tweddle 
Évaluation :
5

Thank you so much!!

ROBERT FEGEL  |  Expérience générale 
Évaluation :
5

Everything was great!

JOHN KAMAN 
Évaluation :
5

Very accomodative

timothy dorsher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matthew puderbaugh 
Évaluation :
4

Bitterly cold weather left the trunk covered in road salt. Windows dirty and hard to see out of. Mechanically the truck was super Thanks

mike zacher 
Évaluation :
5

The staff was extremely friendly and helpful, which made this an easy and painless rental

Jeff Japs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendell ANDERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacy Beckstrom 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bob HAENGGI 
Évaluation :
3

Uhaul has gone to a mostly self-service/self-checkout model. This has some advantages, of course, such as returning equipment after business hours. And some people really would just rather do it themselves. They do offer the service to pick up at the office. However, you have to go searching for your own truck once they give you the keys. It doesn't seem like too much to ask to have a customer service person at least ask if you would like them to locate the truck for you to make that process a bit more user friendly. This woudl be especially helpful if the truck is parked in a difficult-to-get to location. It would be very appreciated if the truck were at least moved to an easily accessible place such as the office parking lot before the cusomer arrives to pick it up. As it is, the trucks are just parked wherever they were last placed and it's up to the customer to go find them in the lower parking lot and drive them out of that rather crowded parking area. A little bit of customer service in this regard could really go a long way.

TRAVIS COLEMAN 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashley Phan  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Palmer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fred badiyan 
Évaluation :
5

low tire pressure warning was displayed when I started the van and one tire lost air during the trip. your website did not recognize the location of my phone, even with all settings set to your instruction when I brought back the vehicle. Not impressed with your online procedures. Got a fast response from your roadside assistance people, that was helpful.

Klaus Noelle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob Reiskytl 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike Preble  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara Birnell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL MUNOZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Johnson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE KURTS  |  Expérience générale 
Évaluation :
5

Very pleased with quality of facility and service. Superb!!!!

JOHN DACIERNO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Askildson  |  Expérience générale 
Évaluation :
4

The overall experience my partner and I had was seamless, non stressful, accommodating and just great. We had a lot of negative experiences with other storage facilities in trying to get storage, but U-Haul really redeemed the storage industry in my eyes with this experience. Now the truck rental with U-Haul was quite the opposite, but that has been resolved as well. So thanks U-Haul for making this experience a good one

ALLYSSA SHACKLETON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salvatore Pietromonaco  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valendria Clark  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james noeske   |  Expérience générale 
Évaluation :
2

It was pretty clear my unit had been only minimally inspected before being made available to me. There was a cigarette lighter on the floor in a corner, and a number of small roundish objects both in solid black and white colors. I think the black ones are some kind of dead insect or beetles, no idea about the white ones, moth eggs maybe? Rodent droppings god forbid? Definitely doesn't make me enthusiastic about using the unit for storage and if I wasn't in a hurry helping a relative I would cancel it and go elsewhere. Anything I do put in there will be in whatever form of sealed container or bag I can contrive. As another example of how minimal any turnover work was, there was supposed to be a lock in the unit as well but that was forgotten. No reason to complain here, one was offered right away with zero issue, I just offer it as another data point/example. A couple cigarette butts on the floor in the hall near my unit make wonder about building security and surveillance too, if not necessarily the safety of my unit itself. It's a big place with a lot of floor space and winding hallways. Very easy for someone to be doing something they shouldn't around the corner from a camera. On the other hand, I can't emphasize enough how friendly and helpful the staff were. I don't want to sound like an angry customer and I never want to be one. The storage unit gives me pause and I'll be using it for as briefly as I can, but I have nothing but praise for the staff personally.

Joe Prazak  |  Premières impressions 
Évaluation :
5

We are very picky about cleanliness and proper organization. We do not give good ratings unless they are well deserved. Your facility and staff are excellent. We arrived in Minneapolis after many days on the road from California. This is our first time visiting Minneapolis. We were tired and it was cold with a steady strong rain. We are grateful to have found your facility!!. We have no disputes with Uhau at this time.

JOHN DACIERNO  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Askildson  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

clinton brown  |  Premières impressions 
Évaluation :
5

To finish compared to the one by Sam's club on American Blvd-no comparison!! I will tell everyone about how great you are!

laura clinton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patty agan  |  Expérience générale 
Évaluation :
3

Hope that I'm not charged for this month on my card.

walter gayles  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah Maas-Rosenthal  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lexie Rundquist  |  Expérience générale 
Évaluation :
5

Shout out to Griffin and Mathew!

Nora Gyarfas  |  Expérience générale 
Évaluation :
5

Staff were great and understanding.

Nuj Vang  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean Johnson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jane Sockness  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany Coryell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cushing Hamlen  |  Expérience générale 
Évaluation :
5

Wonderful streamline service. Everything was thought of, convenient, clean, affordable, and environmentally friendly. I could not have imagined a better experience!!! uhaul makes moving easy! Staff was super helpful, positive attitude, and patient, too.

Nora Gyarfas  |  Premières impressions 
Évaluation :
5

Well laid out, clean, secure. The indoor bays for loading and unloading are great if there is any bad weather. Carts and dollies are available to assist in moving items in and out.

william ritenour  |  Expérience générale 
Évaluation :
3

Aucun

Kimberly Davis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yamilex Lema  |  Online Move In 
Évaluation :
5

All resources were super convenient to use and the staff was very helpful

Kristen Powell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tay Mcgregor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradford beckers  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ruth little  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tarlyn Sanders  |  Online Move In 
Évaluation :
5

Staff was incredibly helpful and friendly. Wish I had his name because he deserves a shout out for excellent customer service. The facility is immaculate. Moving in was easy and fast. We were pleasantly surprised.

Joshua McFarland  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Flanigan  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tierrasha Akis  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin Marick  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mia perlich  |  Premières impressions 
Évaluation :
5

Really great staff. Took great care of me and made everything easy. Facility was clean and felt very safe and secure.

Addison Lewis  |  Expérience générale 
Évaluation :
5

This team has the best employees I ever dealt with, they actually care and connect with the customer.

Leo Tschida  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon Beebe  |  Expérience générale 
Évaluation :
2

Directions should have been given in steps but were given in a quick paragraph that made little sesnse until he walked us through it. Then we were given a dirty unit on the third floor that said it was customer ready. The then gave us a larger unit with a small access door. Yuck.

Michelle Curry  |  Premières impressions 
Évaluation :
2

It wasn't clear which door to gain entry with my code, there was no lock in my unit so I had to go back in and get one. I was supposed to have a free month since I rented a vehicle, but I was charged full price anyways.

Billie Carman  |  Online Move In 
Évaluation :
5

But if the storage is open 24/7 that will be above n beyond

lorimore ngufor  |  Premières impressions 
Évaluation :
5

Beautiful brand new facility! All climate controlled. Je les recommande fortement. 

Thomas Meanwell  |  Premières impressions 
Évaluation :
5

Very pleased with the service I had

David Logan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jane Sockness  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FIONA LOTTI  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany Coryell  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mayank Shrivastava  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

riaz sherzad  |  Expérience générale 
Évaluation :
5

Very nice place clean and secure I recommend this place to other friends to join I appreciate for your service thanks

Elias Mohamed  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Trenise Steele  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ROBERT JEMISON SEABOLD  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pam Wann  |  Premières impressions 
Évaluation :
5

Staff at the facility are top notch customer service providers, and the place is clean as can be.

burt osborne  |  Expérience générale 
Évaluation :
5

Very friendly and helpful.

Christian Oliver  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rosa espinoza  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Madden  |  Expérience générale 
Évaluation :
5

Staff was great! Place was clean! Overall, everything was amazing!

Daniel Melchor  |  Premières impressions 
Évaluation :
5

Awesome customer service!

Scott Hanebeck  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nixon Villavicencio  |  Expérience générale 
Évaluation :
5

The staff is very friendly and accommodating. Very clean!

Michael Madden  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

samuel okafor  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jakayla Crowley  |  Premières impressions 
Évaluation :
5

Staff were very helpful!! Storage space was convenient to use. Thanks

Ann Allen  |  Expérience générale 
Évaluation :
5

Staff alsome and enjoyed working with them

Tabitha Pointer  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah Lindgren  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edith Stensby  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Kroyer  |  Premières impressions 
Évaluation :
5

The facility was very clean and up to date. The staff was very kind and courteous. Always very helpful. The you for being there when I needed you. Sincerely, Ms. Robinson

FOUNTIA THOMPSON ROBINSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clayton burton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Johnson  |  Premières impressions 
Évaluation :
5

Clean and secure. Only had an issue one time with my payment. Great staff and Tim is amazing

Fatmata Voonu  |  Expérience générale 
Évaluation :
5

Excellent assistance. Felt well taken care if, always love getting waited on by this particular employee because very knowledgeable and inspires confidence

Edith Stensby  |  Premières impressions 
Évaluation :
5

I love the customer service, super nice and efficient.

Roberto Ortega  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald birts  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Thomas  |  Expérience générale 
Évaluation :
5

Very nice facility! The staff was helpful and friendly. The app was great! Would definitely use again in the future!!! ⭐️⭐️⭐️⭐️⭐️

Jay Lund  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily Frazier  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuel Perez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dianna Alter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Martinson  |  Premières impressions 
Évaluation :
5

I was able to check on my storage with no problem 😉

COLETTE RENA BONNER  |  Expérience générale 
Évaluation :
5

Griffen was so pleasant. He truly knows his job and seemed to really enjoy it. He was so knowledgeable helpful and understanding. He is a definately an asset to U- haul I would give that man a raise.

Tamara Shinder  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drew Davis  |  Premières impressions 
Évaluation :
1

I was constantly being charged with overdue fees and had zero flexibility from U Haul with these billing mixups. The staff were friendly and kind but U Haul's company policies prevented them from fixing stupid issues. To top it off I was told I HAD to purchase the lock that UHaul provided instead of being allowed to return it when I was done with the unit. A lock with a Uhaul brand name on it and customized for the specific storage locker I used. What am I going to do with that!? I couldn't be done with them fast enough and would strongly strongly discourage anyone from ever renting from Uhaul.

SEAN SKIBBIE  |  Expérience générale 
Évaluation :
5

When I first arrived in the morning to check for a reserved storage I did online the staff was kind to show me where everything is and gave a presentation at the desk of the 10x10x10 storage I rented. Fortunately, everything fits inside perfectly even though I had lingering doubts when I imagined there might not be enough room judging by the size of the unit, but I made a good choice and it all worked out.

Edward Nwoka  |  Premières impressions 
Évaluation :
5

Absolutely love the facility and staff. Everyone was very helpful. Security was top notch. Thanks

Tim Mendal  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke Lorber  |  Online Move In 
Évaluation :
5

The person that helped us was above and beyond helpful!! The customer service alone will bring us back to your location!

Shane Wood  |  Premières impressions 
Évaluation :
5

Staff is outstandingly helpful. They are respectful and professional.

eric Paulson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Harten  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Ginsburg  |  Premières impressions 
Évaluation :
5

All in all a very simple and pleasant experience with very knowledgeable and friendly staff on hand whenever needed Great location and facilities would recommend to anyone looking for shipping and storage

Brian MacIntyre  |  Expérience générale 
Évaluation :
1

You're crooks and I will spend the rest of my life steering people away from this terrible company.

CHRIS AUER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Oakley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig Johnson  |  Premières impressions 
Évaluation :
5

The entire staff was amazing and made everything super quick and easy! Thank you for making our move so much easier than it would've been!

Brittany Johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris auer  |  Premières impressions 
Évaluation :
5

I've been renting vans for a while and this is my first storage facility. The people were very nice and helpful.

ROBERT ROBERT JEMISON SEABOLD  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcia Thomas  |  Premières impressions 
Évaluation :
5

Pleasant and very helpful staff and easy to find your way around

Brian MacIntyre  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latrice Payne-Ellis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mindy Harden  |  Premières impressions 
Évaluation :
4

The only problem like everything else is that it was expensive.

ANGENETTA Jones  |  Premières impressions 
Évaluation :
5

Very well setup app. Easy to maneuver website. Clean new facilty!! Highly recommended!!! Merci

Jay Lund  |  Online Move In 
Évaluation :
5

Previous Public Storage. Superior for the same price. 

Joe Oakley  |  Premières impressions 
Évaluation :
5

Good employees to work with.

Leo Tschida  |  Premières impressions 
Évaluation :
5

The staff was very helpful . Did a excellent job

bradford becker  |  Expérience générale 
Évaluation :
5

The staff was amazing, very helpful, and very professional.

Davonne Loudermill  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Will Buckley  |  Premières impressions 
Évaluation :
3

Was rat poison in the U-Haul taking up space, lots of debris

Elizabeth Glavan  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig Carlander  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david shaw  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristine Freer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristopher Halvorson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Maas  |  Premières impressions 
Évaluation :
5

The young man associate that helped me check then was very helpful and professional ! Very pleasant customer service! I give him 10 Stars !!

deborah pitner  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David McArthur  |  Premières impressions 
Évaluation :
5

I especially liked the young man that helped me with the hole storage and truck rental prices very friendly and helpful.

MARUT SANCHEZ  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Ashley Riihiluoma  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristal Kohls  |  Expérience générale 
Évaluation :
5

Excellent service

Kimberly Bockoven  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph dixson  |  Premières impressions 
Évaluation :
4

Only problem in-counted was several times key card did not let me in and had to seek help from office personnel

paul couming  |  Expérience générale 
Évaluation :
5

I used this facility when I moved up here from out of state. I would highly recommend this UHaul facility to anyone. Very easy to use and convenient. Less costly than some others. The staff here is FANTASTIC! Especially Patty and Griffin who went out of their way to help me. Well done!! Thank you so much!!

Nicki Marzullo  |  Expérience générale 
Évaluation :
4

desk staff were difficult to understand and did not explain lease trrms vlearly -- tpld us it would all be clear when we read lease on electronic board and read printed pages if same. But print font was soooo tiny it really was not possible to read words on papers. u- haul really needs better presentation of its customer lease agreement. in several instances your lease omits major sections of Minnesota's Self Torage statute provisions -- like notice that certain ' exempt" personal property I s always accessable and removable from rental unit- clotjing, yools of trade, personal papers ,& records and other items ennumerated in the statute. Other tenant rights are also omitted from explicit inclusion in lease. While U Haul staff are friendky and helpful, the basic tenant- landlord relationship is not well presented in the current composition of the lease.

Brook Montgomery  |  Premières impressions 
Évaluation :
5

No tengo ningun comentario Todo fue rapido , facil y entendible. Muy amable la persona que me atendio..!!

Gerardo Sanchez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck Gollop  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Herrera  |  Online Move In 
Évaluation :
2

Bloomington U-haul charged crazy fees because they had us on automatic billing, something messed up with their payment system. I called multiples times to get a manager.. I even called corporate, and no one could seem to help me remove the fees from their mess up!? Needless to say, I am glad to be done with this u-haul… and their security systems are always messed up!!!!! We would check in and it would still trigger the alarm. Even their employees would say "oh, it's been happening a lot"… this is a brand new facility. Awful experience.

Kelsey Walz  |  Expérience générale 
Évaluation :
5

reservation system was a little confusing

bill mcgie  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william ritenour  |  Premières impressions 
Évaluation :
5

This is my 3rd time renting a vehicle from the Lyndale location in the past 2 years. I also rented 4 times from the Nicollet Avenue location in Minneapolis during the same timeframe. I was a short term rental landlord that is selling properties that have been fully furnished. I have sold lots, moved lots to a garage and now rented a storage unit from you. It was good timing. Thanks for the good deal.

STEVEN WRIGHT  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Muench  |  Online Move In 
Évaluation :
5

Clean secure spaces. Great people working at that location.

william ritenour  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sally johannes  |  Expérience générale 
Évaluation :
5

All the employees were super helpful, and the facility was super clean!

Michelle lemon  |  Premières impressions 
Évaluation :
5

I arrived and was greeted warmly, and when I said I had a reservation he immediately said "Are you Michael?," and when I said yes he he asked me how my day was going. I was very impressed with his professionalism and his personable manner. He made sure I understood the difference between a utility and appliance dolly citing sometimes that people confuse the two. The vehicle was clean and ran well. This was totally a great experience thank you.

michael struckman  |  Premières impressions 
Évaluation :
1

Griffin the young man that helped out was more than knowledgeable and willing to help me out and gave me great advise and was very patient with me 🙏 thank you

MARUT SANCHEZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wendy renner  |  Premières impressions 
Évaluation :
5

I am beyond thankful for the workers and owner at this location! I ran into a couple personal difficulties that were in no form their responsibility to help me but they went above and BEYOND just to help me during tough times. They were willing to help a complete stranger in need. I'm amazed!

AMBER REYNOLDS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Culloton  |  Expérience générale 
Évaluation :
5

Ya’ll we’re excellent

David McArthur  |  Premières impressions 
Évaluation :
5

Team members were great to work with, very helpful !!

Nicki Marzullo  |  Premières impressions 
Évaluation :
4

Griffin did a GREAT job getting me checked-in and comfortable with the security features. Appreciate the easy move-in access & cleanliness. Do wish access hours were longer, especially on the weekend, but also understand security needs to be maintained.

DJ Almquist  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sally johannes  |  Premières impressions 
Évaluation :
5

Everyone was friendly and helpful, I've been doing business with Uhaul for years!

COLETTE RENA BONNER  |  Premières impressions 
Évaluation :
5

Tim the location-branch manager, & his friendly and helpful crew are the best team I've ever experienced, with at any storage or rental especially Public Storage!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Steven MEYER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohanad Jawadi  |  Expérience générale 
Évaluation :
5

Tim A was such a pleasant youngman. Came upset and this man was so patient and helpful. Thank you for understanding while I was dealing with my brother situation. Unit is brand new

Fatmata Voonu  |  Premières impressions 
Évaluation :
5

Excellent customer service!!

Jennifer Norman  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessica Wiencke  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael DeVetter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jan Schubert  |  Premières impressions 
Évaluation :
4

Tim was great! Very helpful and pleasant to work with! I will highly recommend to family and friends!

Julie york  |  Premières impressions 
Évaluation :
5

Everyone was so nice and accommodating. Super respectful staff which was greatly appreciated on a hard day I was having. Bonus was the huge dollies at door storage that made moving into storage fast and convenient!

Beth Herndon  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ruby Kimbrough  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page