Évaluations des clients U-Haul Moving & Storage of Bolingbrook

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Bolingbrook

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jeannie J. le

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Fantastic Very efficient. Friendly people. Fast service. My experience was great

Robert F. le

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Le client n'a pas laissé de commentaire.

Scott V. le

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Le client n'a pas laissé de commentaire.

Adam V. le

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This location has some of the best staff in the business. They are always accommodating , friendly, and prompt when assisting.

Neal B. le

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Le client n'a pas laissé de commentaire.

Norman D. le

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I had no idea I would be charged another $20. I have rented a trailer here every year in the fall and spring. I was told to drop the trailer off under the canopy or drop it line where I picked it up. I backed it up in line. Then this morning I was billed $20. Terrible!!!!

Scott V. le

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I was not made aware that I would be charged an extra $20 to drop off the trailer overnight. I returned the equipment more than 12 hours early and when I received my E-receipt I saw the extra charge.

Kevin H. le

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I want to buy that 6x12 open dual axle with ramp, but was told uhaul does not sell trailers... Best trailer I have ever pulled!

Tim E. le

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Le client n'a pas laissé de commentaire.

Ingrid K. le

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Le client n'a pas laissé de commentaire.

Alberto G. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Le client n'a pas laissé de commentaire.

Ronald U. le

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Le client n'a pas laissé de commentaire.

martin N. le

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The trailer was ready for pickup, but they could not fit my vehicle with a hitch to hook it up. This delayed our departure for an entire day and we had to go elsewhere and pay $100 plus labor for the ball and electrical adapter we had been told could be done at your facility at the time of pickup.

Shawna A. le

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Everyone was friendly and helpful, stressful day of moving and they made us feel calm.

Liam M. le

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Great customer service, very friendly.

Mark C. le

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Le client n'a pas laissé de commentaire.

marc P. le

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Le client n'a pas laissé de commentaire.

EDWIN T. le

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Nothing, everything is perfect.

Ronald H. le

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Le client n'a pas laissé de commentaire.

Juvenal C. le

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I have a moving company. The prices for milage is high. I have to sometimes look somewhere else to get a truck in order for me to profit.

Terry G. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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Le client n'a pas laissé de commentaire.

Kendall M. le

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Baught a hitch in store for the 9 x 12 trailer I rented. Obvious that it was to low. Attendant said it would be ok. By the time we loaded up, it was dragging on the ground. Had to stop at another facility who graciously loaned me their own hitch to level out the load. An ordeal. Rest of experience was great.

Linda C. le

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Le client n'a pas laissé de commentaire.

Erik J. le

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I was told it would take 1 hour, but it took three hours. And they have the phone forwarded to a central call center so I was not able to get in touch with them for a status update.

John H. le

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Le client n'a pas laissé de commentaire.

SIMONE P. le

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No improvement needed, the customer service was great

John D. le

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Keep my original pick up location!!!!!

Scott W. le

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Fix pot holes in drive way

Charles B. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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Every once in a while you should give a discount on the mileage.

Mark R. le

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Le client n'a pas laissé de commentaire.

Joe M. le

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I would say that the policy of requiring the customer to bring the truck back with a full tank of gas makes sense because the tank should be FULL when you get the vehicle. HOWEVER, the policy of bringing back a truck with a quarter of a tank because that is what the last customer left it with is a lazy policy that only makes sense for U-haul to make more money. Send your staff to fill the tank before renting out the vehicle. You many times charged the customer for not refilling the vehicle, use that money to fill the tank. You try to put a quarter of a tank in a 15 foot truck in the middle of the night after moving a bunch of stuff. I did it and had more gas in the truck than what I had when I started. Maybe you should issue a credit when more gas is in the tank than what you started with?

William B. le

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Le client n'a pas laissé de commentaire.

Edward F. le

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John,is the best manger to run the location

Kimberly E. le

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Le client n'a pas laissé de commentaire.

Anna V. le

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Le client n'a pas laissé de commentaire.

Antonio C. le

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I always get great service from this location. Staff is always helpful and friendly. Would highly recommend!

DAWN T. le

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Everything was great except for a water leak in the corner of one of my two units. As far as I know, nothing was damaged as most of my things were in plastic bins however no offer of refund was given.

Richard C. le

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Staff at the Bolingbrook, Illinois facility was friendly, efficient, and extremely helpful.

Christine D. le

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Very nice employees , helpful & the accessibility is great . Thank you 4 the space .

Jack S. le

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Thanks for the opportunity

Shenita E. le

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I was waited on in a timely manner. The customer services agents/ cashiers were polite and friendly.

ELIESER D. le

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Thanks

Henrietta H. le

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It’s a wonderful place to store your belonging clean and neat. I love the fact that cleaning staff cleans location all day

MORGAN W. le

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N/A

Ron H. le

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X

William G. le

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Very communicative and helpful through the process, easy check in process.

Shreyas R. le

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Quick and easy pickup and drop off.

jamie b. le

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Very professional facilities

Annie N E. le

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N.a

Karen J. le

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I don't think I could have chosen a better storage for my belongings. Great minds service!

jamie b. le

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John is a great guy!

RICHARD P. le

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None

JOHN G. le

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Never a problem!

Jeffery S. le

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Everyone was very helpful with my schedule and pickup. U-Haul in Bolingbrook Illinois provided exceptional customer service.

PRENTISS L. le

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Very good

ardine T. le

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Michael was very kind efficient and helpful-most professional! The manager was very kind and understanding to make my outcome positive and cost effective .

James M. le

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This U-Haul facility was absolutely phenomenal. All their units are indoors and the staff were extremely helpful and understanding. If I had to get another unit this is the place I would go.

antionette w. le

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The manager was very rude

JACQUELINE m. le

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I would definitely use the facility again if the need arises.

Melissa E. le

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Thank you guys!

CHERYL S. le

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Good rates too.

Keenyatta H. le

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The staff at the Bolingbrook location was very helpful and it was very clean there.

debra w. le

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I would use U-haul again

Michael F. le

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Very kind, courteous, and professional

Patrica W. le

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Too expensive.

ELHANAFI S. le

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good and convenient

PATRICK A. le

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Very pleased with the service and the staff

OCTAVIA K. le

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John Capello is very respectful with great customer service would definitely recommend him

Doris A. le

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Very well storage facility.

Yvonne M. le

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No further comment.

Ellen L. le

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I was very pleased with the facility and staff.