Le client n'a pas laissé de commentaire.RICARDO P.
Customer Reviews for U-Haul Moving & Storage of Bolingbrook
Pour nous contacter
Bolingbrook, IL 60440
(Under the Bolingbrook water tower by bolingbrook adventist hospital)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Fix the mobile APP. It craps out on the pickup process and I had to go to the u-haul website to get anything done.IRENEUSZ S.
Outstanding service, product availability, supplies, storage units in one great location. This may be the only place you need to go for any of your moving/storage needs. Not sure how you can improve.MARTIN S.
Le client n'a pas laissé de commentaire.JUAN D.
Le client n'a pas laissé de commentaire.WILLIAM Z.
Great serviceâ€¦.ANTONIO E.
Excellent everything went smoothly from check in to checking out.IRMA C.
Le client n'a pas laissé de commentaire.Gary D.
Excellent service à la clientèle.Michael G.
There was some issues with 3 of my accounts( Storage units) there. But In all fairness the manager stepped up to the plate and helped considerably to diffuse the situation. (Listen!) overall I think that they're a very decent company now to do business with!Richard K. | Expérience générale
Great service! Convenient and clean facility!Shantina B. | Expérience générale
This was not a safe truck to drive. Passeenger side door wouldn't close properly and my wife was scared the door would open while we were drivng it, Alignment was off, Gas abd brake peddles were operating properlt and we almost hit other cars. I can't beleive uhaul would sell a truck like this to someone,BRYAN H.
Staff was greatJames N.
Le client n'a pas laissé de commentaire.MICHAEL B.
Service is great. The calls made to the call center was addressed promptly and appropriately. Customer service and online service is great!RENATO M.
The mobile checkin app is very buggy and useless. I had to go in to the office to manually check me outAKINYEMI T.
Great team at the Bolingbrook store! Keith, Jim, Ivan, Noah, and James are the best!RYAN N.
Le client n'a pas laissé de commentaire.GREGORY S.
Le client n'a pas laissé de commentaire.JUSTIN H.
Le client n'a pas laissé de commentaire.MACIEK P.
Le client n'a pas laissé de commentaire.SAIFUDDIN B.
The van had almost no gas in the tank when the employees told us it had 3/4 tank full. They fixed it once we told them but made our trip longer as we had to go stop off for gas right away. Also, we paid for a mattress cover which was never given to us.Thomas M.
Le client n'a pas laissé de commentaire.DAVID H.
Nice peopleATIF B.
Very efficient and affordable. Friendly people working thereSTEVEN S.
The vehicle cabin reeked of cigarette smoke.Ben J.
Le client n'a pas laissé de commentaire.Frank E.
There was a mix up on when I was to return the trailer. The reservation I had from my online says 12/28 by 2:30pm. Yet the contract ended up saying it was due by 12/27. I got a call at 4pm on the 27th saying I was late. Not sure what happened but I double checked my paper receipt from online and it confirmed my understanding.RAYMOND B.
Le client n'a pas laissé de commentaire.Dean L.
Le client n'a pas laissé de commentaire.OLAMIDE O.
Le client n'a pas laissé de commentaire.JAVIER R.
Easiest return ever. In and out in less than 10 minutes.ERIN ELIZABETH S.
Toll system not covered , was not aware of having to pay tolls in U-Haul when purchasing rental.Michael R.
Very friendly and great experienceRachel R.
Rented a car trailer. Had newer tires. Drove 6 hours to get my wife's stranded car without issue. Smooth ride too.CARL S.
Le client n'a pas laissé de commentaire.Al T.
Le client n'a pas laissé de commentaire.PATRICK O.
On directions you NEED to mention the location as ** By The Blue Water Tower ** Our GPS took us on a round about on opposite side of road & we had to call for more detailed directionsARTHUR E.
Push back against the ridiculous mask mandate. Everything else was great.EMMETT A.
Le client n'a pas laissé de commentaire.MARIO T.
Thank you to Keith!Jason B.
Le client n'a pas laissé de commentaire.MARK B.
Everything was fine. The only thing Is the back door of the trailer was rusty and squeaky. It could have used some attention. The staff was very freindly and helpful.JOHN B.
Le client n'a pas laissé de commentaire.Ricardo T.
Le client n'a pas laissé de commentaire.Robert A.
The trailer I rented leaked water.THOMAS L.
Le client n'a pas laissé de commentaire.LUISANA S.
Le personnel était amical et serviable.ANTHONY G.
I returned the equipment just after closing. The key drop wasn't readily visible. An employee, that was in his car leaving, stopped to assist me, well after closing.Theodore E.
Le client n'a pas laissé de commentaire.EMILIANO R.
I called customer service to keep the truck one more day they told me it was rented a had to bring it back and that made things very difficult for me. I probably will not use uhaul in the future.KHALID A.
Le client n'a pas laissé de commentaire.ALETTA O.
Great staff!LUKASZ T.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.JUAN C.
Le client n'a pas laissé de commentaire.CRAIG P.
prepared to move my property out, Wanted to speak to the manager about a possible refund since I pre paid months in advance. each time i stopped in he was gone for the day. Could not get him on the phone nor a phone call returned after leaving multiple messages. They demand you pay on time but will not even discuss a refund for moving out in advance. Terrible customer service.Frank A. | Expérience générale
Le client n'a pas laissé de commentaire.ROLANDO S.
Staff extremely helpful and polite.Edward D.
Difficult to call store to check status.Gregory C.
They were courteous and professional along with patience with me.CHERYL S.
Everyone was very helpful. The one who rented the unit, Stan was AMAZING! Accommodating, informative… wow!Stan R. | Expérience générale
Was in and out with no problems. Staff was efficient and friendly.RANDY J.
Le client n'a pas laissé de commentaire.IRENEO P.
This is the best service personnel I have ever encountered!!!!ðŸŒˆðŸ˜DEBRA D.
Le client n'a pas laissé de commentaire.MICHAEL W.
Le client n'a pas laissé de commentaire.Paul N.
Le client n'a pas laissé de commentaire.Keith D.
Le client n'a pas laissé de commentaire.VAIDOTAS B.
Le client n'a pas laissé de commentaire.Liliana R.
Le client n'a pas laissé de commentaire.Donald T. | Premières impressions
Great serviceTHOMAS F.
Ivan was amazing to work with!MARYHELEN M.
This location is soooo easy to do business with! Always friendly and making sure all is good with the customer. Very easy check-in and checkout!JOHN M.
I am handicapped and would like to suggest a minor adjustment. Your box and equipment display causes a person to walk in a large circle towards the back of the store before having access to customer service. Change the display and take out a section of boxes to allow access to the checkout area closer to the front door. Consider the customers instead of a marketing display to sell more boxes.George D.
Le client n'a pas laissé de commentaire.Paul K.
In the past several years that I have used my storage locker at this U Haul, it has always been clean, well lit, secure and available. The staff has always been courteous and accommodating. If I ever have a storage need in the future, I would not hesitate to use it again.CALVIN C. | Expérience générale
Don't argue with customer. I needed an enclosed vehicle to transport a couch about 15 miles total. I wasn't sure if I'd be able to rent truck from HD or Menards since it was a Saturday so I decided to pay a little extra and reserve one using uhaul. I rented 9 foot cargo van and had confirmation. Received a phone call stating no van but will have a 10 foot truck instead same price, this was acceptable and confirmed. Upon arrival, they said the didn't have a 10 foot truck and all they had was 15 foot truck and since we really had no choice but say ok the problem was they wanted to charge me the milage for bigger truck. That's the part that was so time consuming and unnecessary since I didn't think I should pay milage for a truck that I didn't ask for. Upon my return just an hour later at most was another argument. They proceeded to say we didn't put enough gas back in it. We started with half a tank we brought it back with half a tank. The guy said it looks short about $15 worth of gas. Previous experience here was good, this time, not at all and if there's a next time, I'll just get wait and get a truck from HD or Menards. Very disappointed in service this time.BRIAN D.
The gentleman that took care of me was excellent. Showed me how to tighten the chains so they would T drag and a few other things.ANTOINE J.
Had a great experience. The equipment was exactly what I needed. Fantastic staff.NICHOLAS S.
Alot of noise coming from the rear of vehicle. Sounded like the tire was going to fall off. Wheel bearing possiblyRYAN B.
Le client n'a pas laissé de commentaire.PAUL G.
Le client n'a pas laissé de commentaire.Billy D.
Le client n'a pas laissé de commentaire.MICHAEL H.
Make sure or oil change/ check engine signs are done or clear before releasing to clients.ISAAC O.
Le client n'a pas laissé de commentaire.THOMAS U.
Le client n'a pas laissé de commentaire.ROBERT S.
reps were helpful and friendly Very nice managementDebra Lee D.
Pricing and service was great. Needed a cargo van for 4 hours. Paid under $40. Try and find a clean, serviced vehicle for that price is some where else, you won't.TODD Z.
Thanks for the lock too!DANIEL D. | Premières impressions
I was experiencing horrible customer service on the phone being given the run around to sereval agents. I walk in and explain the issues I was having and the rep told me no worries that he would take care of me and he solve all of the problems I wad experiencing and provided me with excellent customer serviceSantrece S. | Premières impressions
My 7 months using this facility I had no problems. The staff were very helpful with any questions I had! You can pay your storage bill online,by phone and in person! Best of all very clean!! I highly recommend this facility!Deborah h. | Expérience générale
Le client n'a pas laissé de commentaire.Marcia H. | Expérience générale
Le client n'a pas laissé de commentaire.MARIANO P.
Le client n'a pas laissé de commentaire.Scott M.
I qualify to anyone, do they can that there is no cruise control and you may not pickup your vehicle where it is convenient for you. Bad Uhaul policy!TRENT W.
Changed my location without letting me know, got to new location and truck was not there..... was not going to be available till 130 pm when my reservation (which was made 2 weeks in advance) was for 930am....they gave me someone else's truck which just causes an issue for someone elseJustin C.
Le client n'a pas laissé de commentaire.TRAVIS W.
Nothing-the agent who helped me was courteous and incredibly helpful/thorough!JULIE G.
The latch on the cargo door was almost impossible to closeRUSSELL S.
Le client n'a pas laissé de commentaire.Alejandra N.
Le client n'a pas laissé de commentaire.CHRISTOPHER R.
There is nothing you need to improve. Uhaul staff were very professional and nice. Answered my questions very respectful and responsive. Thanks to uhaul my move went very snoothCAPRELLE E.
Le client n'a pas laissé de commentaire.EMILIANO R.
Le client n'a pas laissé de commentaire.JOHN D.
Great serviceJaime V.
Outside of van very dirty and the windows very dirty.. the interior is good.bob H.
Better signage from Remington Blvd. Thevwater tower is a great landmark, but not all streets connect to the Frontage Road. They are tucked away back there- make them easier to reach! Super helpful personnel working there- thank you!Walter F.
Le client n'a pas laissé de commentaire.DARREN S. | Premières impressions
Le client n'a pas laissé de commentaire.Loretta F. | Premières impressions
My husband said he was very impressed with how easy the process was from getting the truck to offloading to one of the storage units. Everyone was very friendly and helpful and the place was very clean. Would definitely use again and recommendDouglas E. | Premières impressions
Le client n'a pas laissé de commentaire.Yolanda E D. | Premières impressions
Le client n'a pas laissé de commentaire.WESLEY B. | Premières impressions
The rental experience was as quick and painless as a business could possibly create for their customers. Great communication from start to finish, this is a model of how a business should operate.Steven F. | Online Move In
Le client n'a pas laissé de commentaire.Kirill A K. | Premières impressions
Le client n'a pas laissé de commentaire.Twylavette E. | Premières impressions
Le client n'a pas laissé de commentaire.Robert K. | Online Move In
Mix up in which size united. Wanted a 10x15 so the girl gave me 2, 5x10 that was not even close to fit my stuff had to show her what I needed but in the end it worked out.Natalie Y. | Premières impressions
Great place 😀 everything was already in order for my stuff to move intoBryanna W. | Online Move In
Le client n'a pas laissé de commentaire.Normandy P. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa E. | Premières impressions
I always like your services. Thank you.Johnathan M. | Premières impressions
great serviceTHEODORE C. | Premières impressions
The staff was very friendly and helpful. They make the process very easy. Thank you for the great service.Thelma and Dancie B. | Premières impressions
Juanita was a great help in getting me a storage unit and a Uhaul truck!!!Lisa H. | Premières impressions
Very communicative and helpful through the process, easy check in process.Stormtrap L. | Premières impressions
Quick and easy pickup and drop off.Shreyas R. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!