Évaluations des clients U-Haul Moving & Storage of Bradenton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Bradenton

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Johnny L.
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Customer service on telephone was not helpful or professional

TOMALEESHA M.
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Every one was fast sufficient and worked as a team

PEGGY ANN V.
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Nothing it went very smoothly.

Joseph C. | Expérience générale |
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Could rarely get to access my storage unit due to the hours they allow people inside. Closing out my account was apparently a two day and multiple phone call process and I have yet to receive my refund on money spent. The day I was closing out apparently only one person was able to take care of me despite there being multiple employees working the counter. Will not be recommending this site to anyone looking to utilize storage or rent from as they don’t seem much interested in the customer.

Wilma V. | Expérience générale |
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Thank you so much for all you help.

RONALD H.
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It is well set up but customer service is very slow. She was by her self and 6 people deep in line with no help. Frustrating when you have set everything up on line and paid for it but it takes over 30 min to be taken care of.

rosy p. | Premières impressions |
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Le client n'a pas laissé de commentaire.

ROBERT G.
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Great personal service on pick up and on delivery! Thank you! Bob

RONALD M.
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Every thing was perfect. Great staff!!!

Ryan H.
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Le client n'a pas laissé de commentaire.

steve R.
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Easy to pick up and return. The Cargo Van I rented was clean and in good working order. The extra equipmnet I rented (dolly and hand truck) were heavy duty and made moving furniture easy.

Michelle A.
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Everything was super great I was in and out less then 5 minutes

DANIEL G.
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Le client n'a pas laissé de commentaire.

Arja P A.
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Le client n'a pas laissé de commentaire.

JOSEPH B.
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Le client n'a pas laissé de commentaire.

Nick K.
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nicholas was wonderful and the girl was horrible

Jenny C.
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Everything was great, amazing customer service! Thank you

Regina A.
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Have always been pleased with my service at this location and have recommended to others.

David M.
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Great service, quick in/out, definitely recommend this location.

julie Z.
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Le client n'a pas laissé de commentaire.

ERIC G.
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Nothing. They all worked well together, got me set up and out quickly and was equally as good with the return. While I had some issue with my call in reservation ( we got it fixed!) everything couldn't be better. Thanks !!

MICHAEL C.
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Le client n'a pas laissé de commentaire.

Caleb L.
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Le client n'a pas laissé de commentaire.

Bob G.
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Very polite 😊

Ronald J.
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People prompt and friendly

Wesley A.
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They failed to provide us with the padlock key for the roll up door! They also forced us to clean the truck and mop it out. When the staff normally does it. We are a corporate account member and use this trucks weekly and we have never experienced a moment like this before. We believe this rental should be fully refunded for all the errors etc.

Guadalupe V.
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Le client n'a pas laissé de commentaire.

DAVID P.
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Le client n'a pas laissé de commentaire.

WILLIAM H.
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Everything went well. No suggestions.

Brennock H. | Premières impressions |
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First rate quick and easy at a very competitive price.

Gail K.
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The employee's were great very caring and professional.

ASHLEY F. | Premières impressions |
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Le client n'a pas laissé de commentaire.

DAVID F.
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Service was superb, professional and friendly

RICHARD B.
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Le client n'a pas laissé de commentaire.

Timothy H.
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Only negative comment is that they said the truck was full and it was down 1/8 of a tank. I did return it full

ROBERT M.
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Le client n'a pas laissé de commentaire.

MICHAEL C.
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Lauren was very helpful!!

Darrell T.
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Le client n'a pas laissé de commentaire.

Matthew F.
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Great experience

Regina R.
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.

WILLIAMCHRISTOPH T.
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Le client n'a pas laissé de commentaire.

AMAD B. | Premières impressions |
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Did not tell me the correct information that I needed.

THOMAS WILLIAM G.
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Le client n'a pas laissé de commentaire.

JULISSA D.
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Really nice !

Douglas W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

LEROY F.
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We rent vehicles on a regular basis here and are always treated great! We pretty much know the employees now and the equipment is always top notch..thank you for being there for us every single time! Anne Whittemore Firestone

Phillip S.
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Le client n'a pas laissé de commentaire.

Jackie C.
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Le client n'a pas laissé de commentaire.

MARK H.
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Thank you once again :)

MICHAEL C.
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Le client n'a pas laissé de commentaire.

Morgan S.
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Le client n'a pas laissé de commentaire.

Dirk R.
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Not enough customer parking available; They overbooked the vehicle I ordered online, so my reservation had to be bumpled to later in the day; the Android checkin app did not work so i had to use a web link from an email to check in after hours.

LELAND B.
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faster and easier than I imagined

Michelle J.
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Le client n'a pas laissé de commentaire.

William S. | Expérience générale |
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The only thing...maybe better management of the parking/return/loading/unloading areas. Super busy, and space is tight. Dedicated director of vehicle movement.

ANDREW T.
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Very friendly staff

Douglas D.
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The parking lot is a challenge here, but otherwise a well-run facility. I rent trucks fairly regularly for my business and always choose this store. Keep up the good work.

James W.
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Le client n'a pas laissé de commentaire.

Michelle J. | Premières impressions |
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I will be contacting the corporate office to let them know of our move in... my online reviews will reflect this as well

Craig T.
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Le client n'a pas laissé de commentaire.

ROBERT W.
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These folks were on the ball extremely helpful. They went out of their way to accommodate our needs. They just couldn't have been more helpful.

PATRICIA D.
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Le client n'a pas laissé de commentaire.

EMILY R.
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No improvement needed!

ALEXIS A.
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Le client n'a pas laissé de commentaire.

Sandra M.
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Le client n'a pas laissé de commentaire.

Theodore K.
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Very professional

Brian D.
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Seat belt alarm going off while I'm wearing my seat belt. Steering vibration at 40 mph.

JOHN O.
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I couldn't understand after why after taking the time to complete the online check in I was required to go inside the moving center and stand in a long line before having the trailer attached to my vehicle. Conversely, I was very impressed with a gentleman named Steve who was working in the yard and being very attentive to all the customers he encountered.

Robin W.
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Le client n'a pas laissé de commentaire.

Ronald J.
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Le client n'a pas laissé de commentaire.

JOSE M.
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Maintain the same customer relations that the person that served me provided.

Lamar D.
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Only 5 spaces to unload from, one had equipment in it and another was for handy capped. Trailers were parked in front of the loading area, making it difficult to back a trailer into unloading area. The process to rent a storage space took way too long and required too much unnecessary information. What should have taken me 1 hour in total, took 3 and a half hours.

MARCUS P. | Expérience générale |
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My reservation was not available when I arrived. The units offered we not sufficient. I took my business else were.

Joseph Z.
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There was only one person working the counter when I arrived. With just one person ahead of me it took at least 15 minutes for me to be helped. I made a reservation over the phone. I thought providing a reservation number when I arrived would expedite this procedure.

Raymond O.
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Le client n'a pas laissé de commentaire.

Sandra J.
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Le client n'a pas laissé de commentaire.

David G.
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Le client n'a pas laissé de commentaire.

valentina R.
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Great customer service !!! Thank you

Patrick L.
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Trailer was in bad shape. Door would not close. Could not properly latch the door.

Michael D.
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Representatives both at trailer pickup and drop off were efficient and personable.

Keith S.
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Le client n'a pas laissé de commentaire.

ANCIL A.
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Le client n'a pas laissé de commentaire.

John H.
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The vehicle smelled of cigarette smoke...which is impossible to prevent because some people who rent equipment don't care. This vehicle's windshield washer tank was completely empty. I had to add washer fluid for safety.

John H.
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Kudos and thanks to Nick at return on 14th st, Bradenton, Fl. Excellent experience!

Deanna R.
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Very nice lady

Cynthia H.
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Le client n'a pas laissé de commentaire.

David P.
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Keep up the great customer service.

Joann K.
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You were all very helpful! Thank you!

JOHN H.
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Kudos for Nick for a great checkin! Nick checked in our truck and trailer return with amazing speed and accuracy! He is very personable and efficient. We would choose to return to the 14th street location in Bradenton because of Nick!

MARIAN ELIZABETH C.
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Staff was friendly and proficient with the loading of my car on the hauler. The process was quick and we were on our way.

Jerome S.
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Le client n'a pas laissé de commentaire.

Sean C.
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nice place Sean Cameron Saving Grace Home Inspections and Moving 941 284 0426

Christopher O. | Online Move In |
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Didnt know about the disarming of the unit and we set off the alarm other than that no issues

ROGER M.
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Everybody was extremely friendly and helpful. It made for a very pleasant experience.

PAUL L.
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First class operation.

bruce B.
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Le client n'a pas laissé de commentaire.

Richard C.
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Le client n'a pas laissé de commentaire.

Brian F.
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Le client n'a pas laissé de commentaire.

Charles B.
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Le client n'a pas laissé de commentaire.

Jim S.
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Le client n'a pas laissé de commentaire.

Kelli L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Daniel H.
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No comments on improvement, you guys were great! Very helpful and flexible! Thank you for your great service!

Earl S.
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Jennifer is the best

Pete K.
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Le client n'a pas laissé de commentaire.

Michele A.
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I reserved a trailer but changed my mind upon check in. She was super helpful got the truck I wanted and move went smoothly. Thanks a heap!! Michele

John B.
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Knowledgeable and friendly staff.

Jim S. | Premières impressions |
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I had some trouble with my lock during move in and reached out to Kathy (Maid) with a question. She went out of her way to resolve my issue and was excellent - really appreciated Kathy!

NICOLE BARBARA F.
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Le client n'a pas laissé de commentaire.

Krista G.
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Le client n'a pas laissé de commentaire.

Megan B.
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Change your system to where it will not allow customers to choose locations for their reservation that are not available for their reservation. I chose a location way closer to my house and the night before I went to pick it up they changed my pickup location to this one because the one I chose is not open the day I wanted to pick it up. Then they only sent me an email notification, like Im checking my email while trying to get ready for a big move.

Jenny S.
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Truck I was given had mechanical issues and representatives at this location knew about it, they told me if gas cap is on is ok because is only that. But when I drove the truck it seem like it had fuel problems, driving it was a bumpy ride, it felt in a horse. Truck needs to be fix before renting again.

Laura A.
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the return process was confusing.

Daniel F.
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I had made a reservation to pick up a 15 foot truck at the west Cortez location. When I arrived there was no truck available. There was no substitute available either. I was sent to the 14 th street location and had a 45 minute wait. When I returned the truckI was charged $12.60 for 3.6 gallons of gas. I had driven 16.5 miles. seems ridiculous espicially since I had to drive an extra 7 miles because of the location change.

Kelli S. | Premières impressions |
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Carmon Wake assisted me with check-in during Tropical Storm Eta. She was very thorough and professional. As I unloaded my U-boxes during the course of the day, I observed her outside assisting customers in the heavy rain and doing everything she could to assist large truck navigate very small driving spaces. Great representative of this company.

Harold W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jerome T. | Expérience générale |
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The staffs were very friendly and helpful KODUS to all of them for their help.

VICTOR R. | Expérience générale |
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It takes forever to get through the line and hard to get through on phone. But staff helpful and placecwas clean

Joseph M. | Expérience générale |
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Carmen at 14th St U-Haul Bradenton was very helpful and professional.My only complaint is that the mileage rates are WAY TO HIGH.I doubt that I would ever rent from U-Haul again.To rent a 10 ft truck for about 6 hrs.cost me $140.00 not including gas .

Daniella B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kenneth T. | Expérience générale |
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Building was clean ,Staff was very helpful

Barnett J. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Elizabeth D. | Expérience générale |
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Exceptional customer service. Merideth, Carmen and John (Bravo) and also curly haired John were all excellent people that I wouldn't hesitate to hire for my own business.

BILL C. | Premières impressions |
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Madison was our original contact, she was knowledgeable and friendly.

Jose J. | Expérience générale |
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Los trabajadores muy amables con un trato muy familiar. El lugar tiene las mejores condiciones. Altamente recomendable.

James L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jerome T. | Premières impressions |
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The staffs are very helpful and knowledgeable about their jobs thanks again will be back soon

marilyn v. | Premières impressions |
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Avery Roberts waited on me. She is a assest to your company. Explained every tiny detail. Great, great cuswtomer service. Made this experience a very pleasant one. Marilyn Vierling

Khyle H. | Expérience générale |
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The unit was extremely moist and all of our belongings had an excessive amount of mold on them. The reason we wanted inside climate controlled storage was to avoid damage like this our property. I will never use uhaul again and will never recommend uhaul to anyone i know and like.

Daniella B. | Premières impressions |
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Excelente servicio , súper profesional y muy amables , mil gracias

Chris K. | Online Move In |
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The first unit had a latch that didn't work (and had a tag that said so along with Do Not Rent). They quickly set me up with a different unit and everything was fine. The off-loading area was covered and convenient to the elevator, so I was able to unload my 16' truck within a couple of hours.

Bertha Marie C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Megan M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Michael M. | Premières impressions |
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All thought the facility is listed as 24 hour access, the storage facility is only accessible during the business hours for the truck rentals. Both times I have gone to access stuff into storage, I have had to go to the rental office wait in line and ask that the storage be opened as the access codes for the doors do not work. The office staff is less than happy about having to walk over to the storage to open it, the last time taking more than 30 minutes to come and open it. The unit has a large rat trap sitting in it, not what I would expect a unit ready to rent should have.

merick M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Zakhar K. | Premières impressions |
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Everything is excellent, even more than I expected!!! Great job!!!

Joseph M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Christopher C. | Expérience générale |
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Fast and efficient. Unloaded my belongings in 30 mins. Nothing was broken. Very well done! I will recommend! Thank you Chris for all your help!

Christine H. | Expérience générale |
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We had 1 ubox that was not strapped to the trailer and was missing the ramp. We were blamed for them being missing. Another ubox had the cover on backwards so we had to improvise to get the door open.

Johannes m K. | Expérience générale |
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After an initial delay delivering my UHaul boxes the follow up service was excellent

robin d. | Expérience générale |
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I do not know the condition of the location, I did not go there. My boxes went to the incorrect location though! I would have had to pay additional mileage if the mover wouldn’t have been so helpful.

Non reviews have been submitted for this location.

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