Customer Reviews for U-Haul Moving & Storage of Bradenton

9 163 évaluations

3602 14th St W   Bradenton, FL 34205
(Bus 41 N Of Cortez)

(941) 747-3744

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(941) 747-3744

3602 14th St W
Bradenton, FL 34205
(Bus 41 N Of Cortez)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

They sent me to a place that didn't have my U haul. So I had to go to a different place out of my way. I'll never use your service again .

Gary M. 
Évaluation :
5

Got it done 👍

Robert M. 
Évaluation :
5

Pick up and return at a different location was easy. Great attitude at both locations

Richard W. 
Évaluation :
5

Prompt and good service.

Richard G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDMOND C. 
Évaluation :
4

Now let's get down to the real issue. To let you know I'm not letting this just float away I will resolve it and with closure. I called earlier this morning to your store phone number waited 10 plus minutes no problem all businesses are struggling and doing what they can do to survive. I called and I simply said hello good morning my name is Todd Donovan and I rented truck from you and was wondering if I can return NO!!!!!!!! Was what I received just after the word return I paused then began again and even quicker and louder same reply I said that your customer service suks and when I am done she won't have a job. I want all my questions answered immediately

Todd D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karel T. 
Évaluation :
1

Ordered 2 u boxes. When arrived, was rudely approached and told they have one on a trailer, then we needed to take that to our house, unload it from the trailer, then bring trailer back to get 2nd one. First of all, how are we suppose to get this large ubox off the trailer, then load it once it is filled? Never got the 2nd ubox, no one has returned our calls, and now we are out $900 and two weeks behind on moving. Worst uhaul experience ever!!!!

DAVID H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt B. 
Évaluation :
5

I was nervous about being held responsible for the damage caused by someone else - having all damage marked before rental would be helpful. I hope you can find the leak in the truck to prevent my problem from happening to others. Merci.

Andrew S. 
Évaluation :
4

Your after hours checkin to drop off the truck is terrible took over an hour to get it to work. And there was what appeared to be blood on the ceiling of the cab of the truck when we picked it up

Heather B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guy H. 
Évaluation :
3

Make sure trailers are cleaned. The one I rented this time was full of pollen and some leaves.

Eric D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neal H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grant V. 
Évaluation :
5

Keep all the same employees and give them a raise to keep them. The 3 ppl I encountered were all exceptionally friendly, fast, efficient. That's really hard to find these days. Don't think I'll ever use any other U-Haul facility.

Victoria S. 
Évaluation :
5

I would recommend this U-Haul to anyone. The most professional group you will encounter. Everyone has a smile and is eager to please.

ROBERT O. 
Évaluation :
4

Friendly and helpful!

William L. 
Évaluation :
5

Very helpful. Very quick in and out.

Daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

walter S. 
Évaluation :
5

The truck worked fine but the engine sound like it need some work

Juan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Belinda D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TaWanda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard A. 
Évaluation :
5

The shop did an excellent job with the rental. Although I did reserve a 4 wheel cart that was not available, the truck was clean and supplied. At the end of the rental, I replaced the gas. Even though the needle did not reflect the additional fuel, I showed my receipts and the service tech was fine with the replacement amount. It was a very smooth process. I would highly recommend this UHAUL location.

Jeff C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilberto R. 
Évaluation :
5

Everyone was professional and helpful.

Joseph S. 
Évaluation :
4

Great bunch

Cleveland P. 
Évaluation :
3

Dude handling the taking and recieving of equipment outside definitely needs a costumer service course asap.

Juan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

billy R. 
Évaluation :
5

Staff was excellent

jim R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Husein U. 
Évaluation :
1

Went to return truck. Apparently U-Haul claimed more fuel was in truck when I rented it than was actually the case. 14 mile rental and a $31 fuel charge while also being charged for 20 miles? I also only used 6 shipping pads and no dolly, but they're charging me for 12-18 and dolly? Asked for my paperwork back after they announced the overcharges...they refunded to return my paperwork. If you can't rectify situation, I will NEVER use U-Haul again at ANY LOCATION. FIX IT OR LOSE A LOYAL CUSTOMER!!!

Timothy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas R. 
Évaluation :
5

This is a fantastic location! The crew is hyper attentive! I've dropped off here a few times and I'm always on my way in less then 3 minutes!

THOMAS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUDIVINA H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Johnatan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery B. 
Évaluation :
5

Great employees

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL F. 
Évaluation :
4

People are always polite and helpful here and I visited several times up till my move. My only complaint is that the fuel on my check in sheet didn't match the fuel in the tank. It cost me $45 to go less than 10 miles. I was told how to deal with this should there be a next time but that doesn't help me being ripped off at $4,17 a gallon this time. This is the first time it's ever happened and for sure the last as well. I will verify before leaving the property.

Kathyrn M. 
Évaluation :
5

Checking and checkout was quick and efficient. Great staff!

erastus T. 
Évaluation :
5

The customer service was absolutely amazing at this location. The men were friendly, helpful, fast and organized. We will highly recommend this location!!!!!

Jeff B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scot M. 
Évaluation :
5

Have used U Haul many times over the years and have never been disappointed. This recent rental was for a cargo trailer I needed for a transport from mid Florida to mid Indiana. Great people to deal with from start to finish. Quality equipment, friendly knowledgeable personnel. Que demander de plus?

David F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

berenice B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maurice P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred W. 
Évaluation :
5

Trailer was missing front left tie down ring on the floor so I couldn't use my ratchet tie down straps

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob G. 
Évaluation :
4

Truck rentals would be most excellent with cruise control and Bluetooth for hands off communication.

GEORGE F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BERNARD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia S. 
Évaluation :
5

staff was excellent, truck was in poor condition.

LINCOLN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derrick D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne S. 
Évaluation :
4

Wanted to change return didn't need one way was on hold so long and gave ul

marc W. 
Évaluation :
5

Very helpful and professional, thank you!

Kristi C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc T. 
Évaluation :
1

2 people who checked me in were jerks rude and lairs

Juan R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kenneth O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angella B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sonny T. 
Évaluation :
1

I rented a uhaul and returned it roughly about 15mins later I was informed that iwould ONLY be charged for mileage and gas. I took a picture of the gas meter when I got in the truck and was certain to return it with the same amount of gas. Roughly $50 was held on my card initially, but once the transaction was completed I was charged about $62.00.! The money that was held plus an additional $13. I am VERY OUT RAGED AND HIGHLY DISAPPOINTED. An employee spoke with the manger and assured me that I would pay no more than $20. I have NEVER received such an horrible experience and provided MISLEADING AND FALSE INFORMATION.! And to make matters worse I received an email “Thanking Me For Being A Valued Customer” I FEEL SCAMMED.!

LaTonya P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krista H. 
Évaluation :
5

The truck was leaking on the interior and ruined some of my boxes…

Ricardo L. 
Évaluation :
5

Great people that work there that care and are willing to help

Patrick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Efrain S. 
Évaluation :
5

The movers you recommended in packing the u box we're good on the first box, that we saw. The second and third boxes that were packed without us there, were totally trashed, one box was half full, the other box was 3/4 full. And they told us they couldn't take anymore. That I would have to take the rest on my trailer. ONE moving blanket was used for all three boxes. Only the first box was fairly well packed. We took the insurance that was offered, but later found out that this would not be not covered (to our surprise). We feel we were misled and deceived by your U Haul U Box process.

Gail M S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard G. 
Évaluation :
5

We only needed it to move a few pieces of large furniture. But, everything went smooth online and in person.

Dwayne P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin F. 
Évaluation :
1

The lady at the counter was very rude and she doubled charged me. I will be going back to get this fixed and if she's there I hope I don't have a problem with her again

Paula W. 
Évaluation :
5

everything was very well handled. Associates were efficient and accommodating.

Keith B. 
Évaluation :
2

Original pick up locatiobwas Sarasota. Change system so that customers can pick up equipment when store's computers are down. Thus caused GREAT inconvenience. Your ads say customers can pick up equipment using their phone. This is NOT true!

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele T. 
Évaluation :
3

unfortunately the telephone representative made an error. They told me the contents of the truck would fit a particular size unit, I questioned this and was going to book 2 units but she talked me out of it. Unfortunately when I got to this location the unit wasn't big enough for the contents of the truck and they no longer had any available. So at the eleventh hour had to find alternative storage facility to take remaining items in the truck.

paul W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M. 
Évaluation :
5

Great staff, polite and friendly, great service.

PERRY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha C. 
Évaluation :
3

Staff was not professional and was not attentive to customer needs. They provided a rusted trailer with a broken tail light and bald tires for my trip across the country from Florida to Colorado.

Murphy P. 
Évaluation :
5

Second time renting from this location, staff was extremely efficient, courteous and helpful, even though very busy! Exceptional location, clean, well stocked. Stress free experience, would highly recommend!

Stephanie B. 
Évaluation :
2

I followed the instructions on the app for self check in exactly, was still in the process of doing so when I was met at the truck by an employee who's said “well, things just don't appear on their own, you still have to go inside to get the key”. No one should be spoken to this way, of course I know things don't appear on their own and I was still following the steps for self check in. Then after going inside, I still had to wait in like behind 5 people to purchase their trucks (not plan ahead like I had) while my key was sitting right next to the gentleman checking people in. What's the point of having a skip the line process or self check in if you can't actually skip any lines?? Then uhaul doesn't even allow you enough mileage to go from the schedule point A to B without going over the Mileage.

Jenny V. 
Évaluation :
5

Everything was great!

Lucy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed M. 
Évaluation :
4

Very helpful with the move to our new house

Joseph O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
3

Customer loading and unloading area to small and congested with

Larry N.  |  Expérience générale 
Évaluation :
5

No problems popped up that’s all I ask for

mark f.  |  Premières impressions 
Évaluation :
1

After i called the 800 number and was given a great price on a storage unit that should have been adequate, i went to the location only to find out that they did not in fact have a unit for me at said location or any other location in my area, i was told that the reservation was free and come to find out that it most definitely was not free. My bank account was charged for unit i can not even use and now i have to wait 3-5 business days to receive my refund for their mistake. Sure they can take your money on the spot for no service rendered but they want to make you wait to give you back the money they said they wouldn't take until i was actually moved in... Thanks a lot for nothing.

Roger C.  |  Online Move In 
Évaluation :
5

The staff were so helpful when we arrived at the location. Prior to arrival we had reserved a unit but decided to get a bigger unit. I called and the call center assisted in the change. When we arrived to unload and register the staff couldn't have been more helpful and friendly

JEAN S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gail W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek a.  |  Online Move In 
Évaluation :
3

The two administration women were unfriendly and demeaning to other staff members. This is second time at this facility I witnessed this behavior..

David C.  |  Expérience générale 
Évaluation :
4

Parking is limited and there were a couple of close calls with cars and trucks backing in and out. Staff was very helpful and definitely knew their stuff.

Donna B.  |  Premières impressions 
Évaluation :
1

A fairly new building. We had NO food in our storage unit. (#4001 Top Floor) We"ve never seen that much RAT POOP ever!! The infestation was sickening!! We wore mask for fear of disease!!! Talked with other customers and they said the same thing. Manager was short with us, and unconcerned. Said we were the only complaint. NOT TRUE. The other couple said she said the same thing to them. Only asked us if we had insurance for our damaged property. We're contacting the health department. I thought insurance was for flood, or natural disaster.....guess I should have read the fine details. Lost four chairs, antique family heirloom, and some items in boxes. The POOP that was swept out into the hallway was still there when we came back two days later, just to continue to get OUT!!! Only used storage this time in my life during the move to FL, and pray I never use it again!! OH, this card system in and out seems convenient, but alarm goes off way too often.....I wonder how much damage has been caused to our hearing. When you go to swipe "out" it's like the system has you already out and you're swiping in again......Like you "timed" out or something. Worthless!!!!

William S.  |  Expérience générale 
Évaluation :
1

Spent 2 hrs picking up trailer, over 1 hour returning trailer. I was told i would get a free months rental on a storage unit for renting the trailer, so i said ok. I was going to Rent a unit closer to home but i figured since the first month was free i would use that unit. When I arrived with a my trailer loaded i went into the office where i was told they probably didnt have a unit for me because they had reserved the only unit available to 5 people. I tried to explain that you can't RESERVE 1 unit to five people when the woman became rude. They finally gave me a unit they had reserved to somone for the 15 th. Then i was charged over $100 for a unit i was told was going to be free. When I questioned the lady she became even more rude and said, do you want it or not. I had no choice but to take the unit becau i had no place to unload their trailer which I had to return. What a circus. I will buy a trailer before I ever use u-haul again!!!!

Robert L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert g.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicole c.  |  Expérience générale 
Évaluation :
5

Stephen and Nicholas went above and beyond to help us with our truck and storage unit rental! Highly recommend this facility!!

Dalia B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor d.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John A.  |  Online Move In 
Évaluation :
5

The staff always went above and beyond expectations! Made this transition period much easier!! Thank you all! Kim & Chief the Cockatoo

Kim H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha K.  |  Premières impressions 
Évaluation :
1

I spent SEVEN (7) months trying to get MY property that was basically being withheld to me! 7 months of dealing with a rude employee who thinks he is the GM whom NEVER relayed ANY of my messages to the actual GM! From them basically stealing my property, to threats of selling it TWICE, to finally having corporate doing the right thing by researching MY account and seeing that I in fact WAS RIGHT and rectifying the situation. U-Haul needs to stick with what they know, rental trucks!

Wendy P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE Q.  |  Premières impressions 
Évaluation :
5

The two female staff members that checked me were excellent! By far the best customer service I have EVER received from U-Haul!

Timothy T.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kasey w.  |  Premières impressions 
Évaluation :
5

Super friendly, and we’ll staffed I didn’t have to wait for help at all.

Alex A.  |  Premières impressions 
Évaluation :
5

The staff at the 14th street facility are awesome. Very knowledgeable and professional.. Easy to talk to and very polite

DONALD C.  |  Premières impressions 
Évaluation :
5

I always have love uhaul

Glenn B.  |  Premières impressions 
Évaluation :
5

All the staff have been amazing. Little things like queuing to get tape and just getting given some add to The experience. Merci.

Heath R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mia C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bob b.  |  Expérience générale 
Évaluation :
5

The staff was over the top helpful!

Kim H.  |  Premières impressions 
Évaluation :
5

The staff was AMAZING always helpful and friendly.

Lynda C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose T.  |  Premières impressions 
Évaluation :
5

They employees at this facility are very professional and helpful which you can't find today. I would definitely recommend this one to everyone and I'm glad I was able to reserve a storage unit just the right size I needed from them.

Terri M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail W.  |  Premières impressions 
Évaluation :
5

The facility is excellent but had to move to a larger unit at another location.

James L.  |  Expérience générale 
Évaluation :
5

Employees were very helpful. Renting the unit online made my life ten times easier. Overall a great experience.

Julia M.  |  Online Move In 
Évaluation :
4

Some mold formed underneath piping in 10x10 unit. Easily fixable. Online auto-pay system needs fixed, multiple times had auto pay activated but didn't go through from checking account and was forced to pay a late fee.

Christopher F.  |  Expérience générale 
Évaluation :
5

Excellent service. After returning a rental truck, I received a phone call from Nick, informing me that he had found my credit card under the seat. Thank you for going above and beyond. Much appreciated!

Janet W.  |  Premières impressions 
Évaluation :
3

All my stuff was covered with spiders when I moved out.

Deanna B.  |  Expérience générale 
Évaluation :
5

Laurin was very helpfull and knowledgeable about the facility.

BABETTE H.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

pisit t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

merick M.  |  Expérience générale 
Évaluation :
3

Staff member who checked me in accused me of possibly stealing furniture pads I said I didn’t receive at pickup location.

Francis K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charleen G.  |  Expérience générale 
Évaluation :
5

How would one get on a wait list for a large 10x10 or 10x15 unit? Currently have 2 - 5x10 units and would like to combine into a single unit.

James L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg B.  |  Premières impressions 
Évaluation :
5

We moved to the area from Indiana, so we dropped off the rental truck & auto transport here. The employees were quick to acknowledge us & help us any way they could. We rented a storage unit here too. It was quick & easy to do, and the facility was very clean, inside & out. In my experience, this location was like a revolving door. Get trucks & trailers in, get them out. I was impressed with the staff for how busy they all were, that they took time to help anyone that drove onto the lot.

James B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angelique G.  |  Expérience générale 
Évaluation :
3

10×8 unit has four posts in each corner which makes it hard to pack my stuff in it, also posts have insulation covering it which is now all over my stuff and me. Very disappointed, I should not be charged for that price for that unit, very disappointed.

Donald M.  |  Premières impressions 
Évaluation :
5

We arrived with a reservation for a storage unit that was not available. The staff did everything possible to accommodate our needs. While we are paying more, we appreciated the effort from the staff member to ensure he did everything possible.

NANCY S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

idaliz r.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maria P.  |  Expérience générale 
Évaluation :
5

Great place to store stuff short or long term. Only needed 1 week. Large elevator for 2nd/3rd floor and climate control was great. The halls are large enough to fit furniture through easily too. Space for 2, possibly even 3 uhaul trucks in the loading/unloading bay.

Sean O.  |  Expérience générale 
Évaluation :
5

All employees I interacted with went out of their way to help me with any issues I had.

louis v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittney B.  |  Premières impressions 
Évaluation :
5

Everyone was friendly, approachable and offered help right away.

James B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charleen G.  |  Premières impressions 
Évaluation :
5

No issues to be reported. No problems

Eve s.  |  Expérience générale 
Évaluation :
5

Every employee I spoke to was extremely helpful and went out of their way to help. EVERY employee from the Mgr who checked me in, to the person who checked me out, and the maintenance worker who helped me with the punch in code at the door

louis v.  |  Premières impressions 
Évaluation :
5

This is an awesome location.

Earl B.  |  Premières impressions 
Évaluation :
5

Great I love u haul

Linda M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah S.  |  Premières impressions 
Évaluation :
1

Need to have elevator working when people are bringing storage goods to upper floors also lights and stairwell did not work

edward g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREG S.  |  Premières impressions 
Évaluation :
4

Overall, a good experience. A constant source of aggravation, however, was maneuvering around the inventory of trucks and trailers in order to access the parking areas to load/unload my personal truck.

Harold W.  |  Expérience générale 
Évaluation :
5

The staff at this location is amazing! I couldn't have ask for a better crew to help with our moving process! Keep up the great work!

Laurin P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin M.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Vanekea F.  |  Expérience générale 
Évaluation :
5

Nicholas was exemplary and bent over backwards to help and accommodate me. As a Disabled Veteran, I'm extremely grateful! Todd

Todd P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan P.  |  Expérience générale 
Évaluation :
4

Great facility. Well maintained. Awesome staff. The only negative was contact. Calling on the phone requires a 15-45 min wait for someone in another state. No way to call local facility. If walk in, have to wait in line for similar amounts of time. Not everything can be done on line.

Ralph G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin E.  |  Expérience générale 
Évaluation :
5

I was told access was 24/7, but it was really only until about 10pm. Triggered an alarm while we were leaving our unit around 10:30pm.

Dennis P.  |  Expérience générale 
Évaluation :
5

N/a

Christopher F.  |  Premières impressions 
Évaluation :
5

Will do business again with this location! Very helpful, courteous and and clean.

Roger G.  |  Expérience générale 
Évaluation :
1

This facility does not answer their phones or return phone calls made to UHaul customer service line.

Rachel F.  |  Online Move In 
Évaluation :
1

I reserved a 5by 10, when I arrived they gave me a 5 by 5 and said it was a 5 by. I end up not renting a storage because it was to small. I think it is bad business to not have the correct storage available that was reserved.

Ronald L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN S.  |  Expérience générale 
Évaluation :
5

The gentlemen that helped us were so friendly and helpful. They let us borrow some tools to take apart some equipment that otherwise would not fit in our unit, they brought us waters when we were finished with out 6,5 hour unload of our truck, They went out of their way to converse with us, joke with us, and just make us feel comfortable during that stressful unloading day.

Justin F.  |  Premières impressions 
Évaluation :
3

Specific faculty was packed full of rental trucks. I had a hard time back my 26' truck in to off load. Facility also had nothing extra available to rent since the one I had was too small. It forced me to change facilities to a non- uhaul place because none near by had available bigger units.

DAN L.  |  Online Move In 
Évaluation :
5

Thanks you everything was great

Silvia M.  |  Expérience générale 
Évaluation :
5

Chris and Lauren were excellent.

Kelli S.  |  Expérience générale 
Évaluation :
5

Above and top notch. Everyone starting from manager and all staff was very helpful and courteous, went above and beyond... Thanks to each of you all.. BLESSINGS 

Rick C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hazel L.  |  Premières impressions 
Évaluation :
5

Always a staff there to assist! Laura and her staff are amazing at the Bradenton storage location!

vacara s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS B.  |  Premières impressions 
Évaluation :
5

Would rather have 24 hour access.

William C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gil S.  |  Expérience générale 
Évaluation :
1

After paying for the unit and driving from New Mexico to Florida 4 days just to get to the unit and not being able to get access. Call customer service and was told that my unit had being cancel without any type of notice or confirmation.

Leslie V.  |  Online Move In 
Évaluation :
4

Card access wasn’t working, and seemed okay to staff to let alarm go off for thirty seconds every time we went into the unit.

William S.  |  Premières impressions 
Évaluation :
3

Beastly hot on the 4th floor

Douglas C.  |  Premières impressions 
Évaluation :
5

easy location to get to off the 75.

gerald m.  |  Premières impressions 
Évaluation :
5

Excellent customer service, awesome job

Cheryll E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvana G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexa O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick C.  |  Premières impressions 
Évaluation :
5

TOP NOTCH SERVICE AND PROFESSIONALISM

Rick C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yanira C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tess R.  |  Premières impressions 
Évaluation :
5

Will see you again next year

cheri l.  |  Expérience générale 
Évaluation :
3

This facility at 14th St W has too many rental trucks, trailers and other things parked around making it difficult to get around in the lot. There are only 4 access slots,1 is handicap, to get to the storage building. And sometimes the rental trailers are blocking or partially blocking access to those slots. The storage building itself is clean and easy to get around in.

debra b.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Austin K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eliane J.  |  Expérience générale 
Évaluation :
5

I really liked U-Haul Storage it was convenient well secured their customer support team is excellent and you know for storage facility that really knows how to work with the community I would recommend U-Haul Storage to just about anybody

William B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick C.  |  Premières impressions 
Évaluation :
4

The one thing that impacted all customers there in sunday. Bot enough staff to effectively and process in timely manner. You need to do le your staff during peak work hours ti a complete. I had a moving company to move in my things. Delayed 1 hr due to lack of staffing, errors in unit being available, time to get access.and doymove. The gentleman who helped me was as helpful as he could be and very polite and the lack of staffing g was not his problem.too many behicles.coming in, inspections needed needed outside and they were only 2 at the front desk as well? Not good enough. Fantastic storage facility,setup and everything.it is above average on that.the staging issue is management issue. .

Elsie P.  |  Premières impressions 
Évaluation :
5

Very happy with the location and the condition of the facility

Franklin M.  |  Premières impressions 
Évaluation :
1

Could rarely get to access my storage unit due to the hours they allow people inside. Closing out my account was apparently a two day and multiple phone call process and I have yet to receive my refund on money spent. The day I was closing out apparently only one person was able to take care of me despite there being multiple employees working the counter. Will not be recommending this site to anyone looking to utilize storage or rent from as they don't seem much interested in the customer.

Joseph C.  |  Expérience générale 
Évaluation :
5

Thank you so much for all you help.

Wilma V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rosy p.  |  Premières impressions 
Évaluation :
5

First rate quick and easy at a very competitive price.

Brennock H.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ASHLEY F.  |  Premières impressions 
Évaluation :
4

Did not tell me the correct information that I needed.

AMAD B.  |  Premières impressions 
Évaluation :
4

The only thing...maybe better management of the parking/return/loading/unloading areas. Super busy, and space is tight. Dedicated director of vehicle movement.

William S.  |  Expérience générale 
Évaluation :
2

I will be contacting the corporate office to let them know of our move in... my online reviews will reflect this as well

Michelle J.  |  Premières impressions 
Évaluation :
1

My reservation was not available when I arrived. The units offered we not sufficient. I took my business else were.

MARCUS P.  |  Expérience générale 
Évaluation :
5

Didnt know about the disarming of the unit and we set off the alarm other than that no issues

Christopher O.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelli L.  |  Premières impressions 
Évaluation :
5

I had some trouble with my lock during move in and reached out to Kathy (Maid) with a question. She went out of her way to resolve my issue and was excellent - really appreciated Kathy!

Jim S.  |  Premières impressions 
Évaluation :
5

Carmon Wake assisted me with check-in during Tropical Storm Eta. She was very thorough and professional. As I unloaded my U-boxes during the course of the day, I observed her outside assisting customers in the heavy rain and doing everything she could to assist large truck navigate very small driving spaces. Great representative of this company.

Kelli S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harold W.  |  Premières impressions 
Évaluation :
5

The staffs were very friendly and helpful KODUS to all of them for their help.

Jerome T.  |  Expérience générale 
Évaluation :
5

It takes forever to get through the line and hard to get through on phone. But staff helpful and placecwas clean

VICTOR R.  |  Expérience générale 
Évaluation :
5

Carmen at 14th St U-Haul Bradenton was very helpful and professional.My only complaint is that the mileage rates are WAY TO HIGH.I doubt that I would ever rent from U-Haul again.To rent a 10 ft truck for about 6 hrs.cost me $140 not including gas .

Joseph M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniella B.  |  Expérience générale 
Évaluation :
5

Building was clean ,Staff was very helpful

Kenneth T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barnett J.  |  Expérience générale 
Évaluation :
5

Exceptional customer service. Merideth, Carmen and John (Bravo) and also curly haired John were all excellent people that I wouldn't hesitate to hire for my own business.

Elizabeth D.  |  Expérience générale 
Évaluation :
4

Madison was our original contact, she was knowledgeable and friendly.

BILL C.  |  Premières impressions 
Évaluation :
5

Los trabajadores muy amables con un trato muy familiar. El lugar tiene las mejores condiciones. Altamente recomendable.

Jose J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L.  |  Premières impressions 
Évaluation :
5

The staffs are very helpful and knowledgeable about their jobs thanks again will be back soon

Jerome T.  |  Premières impressions 
Évaluation :
5

Avery Roberts waited on me. She is a assest to your company. Explained every tiny detail. Great, great cuswtomer service. Made this experience a very pleasant one. Marilyn Vierling

marilyn v.  |  Premières impressions 
Évaluation :
1

The unit was extremely moist and all of our belongings had an excessive amount of mold on them. The reason we wanted inside climate controlled storage was to avoid damage like this our property. I will never use uhaul again and will never recommend uhaul to anyone i know and like.

Khyle H.  |  Expérience générale 
Évaluation :
5

Excelente servicio , súper profesional y muy amables , mil gracias

Daniella B.  |  Premières impressions 
Évaluation :
5

The first unit had a latch that didn't work (and had a tag that said so along with Do Not Rent). They quickly set me up with a different unit and everything was fine. The off-loading area was covered and convenient to the elevator, so I was able to unload my 16' truck within a couple of hours.

Chris K.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bertha Marie C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan M.  |  Premières impressions 
Évaluation :
1

All thought the facility is listed as 24 hour access, the storage facility is only accessible during the business hours for the truck rentals. Both times I have gone to access stuff into storage, I have had to go to the rental office wait in line and ask that the storage be opened as the access codes for the doors do not work. The office staff is less than happy about having to walk over to the storage to open it, the last time taking more than 30 minutes to come and open it. The unit has a large rat trap sitting in it, not what I would expect a unit ready to rent should have.

Michael M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

merick M.  |  Premières impressions 
Évaluation :
5

Everything is excellent, even more than I expected!!! Great job!!!

Zakhar K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M.  |  Premières impressions 
Évaluation :
4

Fast and efficient. Unloaded my belongings in 30 mins. Nothing was broken. Very well done! I will recommend! Thank you Chris for all your help!

Christopher C.  |  Expérience générale 
Évaluation :
3

We had 1 ubox that was not strapped to the trailer and was missing the ramp. We were blamed for them being missing. Another ubox had the cover on backwards so we had to improvise to get the door open.

Christine H.  |  Expérience générale 
Évaluation :
5

After an initial delay delivering my UHaul boxes the follow up service was excellent

Johannes m K.  |  Expérience générale 
Évaluation :
3

I do not know the condition of the location, I did not go there. My boxes went to the incorrect location though! I would have had to pay additional mileage if the mover wouldn't have been so helpful.

robin d.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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