Customer Reviews for U-Haul Moving & Storage of Bradenton

9 429 évaluations

3602 14th St W   Bradenton, FL 34205
(Bus 41 N Of Cortez)

(941) 747-3744

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(941) 747-3744

3602 14th St W
Bradenton, FL 34205
(Bus 41 N Of Cortez)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph F. 
Évaluation :
5

The truck we rented was clean, tank was full, all was ready to go. After I asked, the young lady who did my intake, walked me out to the truck and pointed out the built-in "tie-downs" I had asked about, as I was renting the truck to pick up a tall item that I could not lay down on it's side. The two employees I came in contact with that day were both polite and helpful. Also, SO GLAD this location has longer Sunday hours than most of the rental agencies in my town!

Debra H. 
Évaluation :
5

Everything was great.

Jeff W. 
Évaluation :
3

I ordered an RT with a wheel chock. I did not get one. his is the second time that has happened.

Robert L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
3

front desk clerk was a bit rude. also, had to buy a circular lock meanwhile other storage units had regular master lock padlocks. disappointed :(

Eric C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esteban A. 
Évaluation :
5

Train the guy at the checkout desk. Let him know that not all black people steal. He knows what he said and how he said it.

Robert T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaymie M. 
Évaluation :
5

Drop off was easy and fast

John S. 
Évaluation :
1

I'm very upset that I were charge $15 extra for a fuel charge, which I refill the gas that I used. I was told that it was barely a slackly a small notch off and charge me $15. I have always been a good customer with Uhaul for years and never had a problem. But this last visit has made me Very upset and disappointed.

Deirdre B. 
Évaluation :
4

There was very little to none explanation of truck/trailer features. Luckily I CAN read lables. Your company DOES do a great job of labeling everything along with easy to follow explanations.

Shane E. 
Évaluation :
2

Well for starters. I was given the wrong truck which wasn't a big problem. We got stuck in traffic outside Cincinnati for 5 hours because of the active shooter so we called ahead and told them we needed an extra day, which was no problem. When I returned the truck yesterday, they said would receive an email for final charges. When I got the email, I was charged for two days. Now I have to get that straightened out today.

Johnny S. 
Évaluation :
5

The only thing this truck Suck up a lot of gas very Expensive on this move

John M. 
Évaluation :
4

I had some issues with truck.., but when I return equipment the u-haul guys provided me very good discount and be so nice and patient.. Highly recommend that company.

Viacheslav L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashlyn P. 
Évaluation :
5

Excellent customer service p

CHRISTOPHERDONOV C. 
Évaluation :
5

Easy pick up and friendly helpful staff.

Andrew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Will H. 
Évaluation :
5

Just keep doing what you are doing

Marshall J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daymon W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MariaD A. 
Évaluation :
5

Quick and efficient drop off.

Steve O. 
Évaluation :
4

The employees that I had contact with, were courteous and polite. I haven't had any negative contact with this location. One of the employees made the comment that I had just gotten there in time, as that trailer had just been rented to another customer.

Daniel R. 
Évaluation :
1

Got charged $57 for not even being able to have the uhaul long enough to even move my things, and I live not even 2 miles from this location and got charged $11 for not having the gas “full”

Serah F. 
Évaluation :
3

The only problem we had with the storage unit was there were 2 large poles in the middle of the unit which caused issues with storing our furniture.

Patience W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIA M. 
Évaluation :
5

The people who worked here went over and above to help us out.

Patience W. 
Évaluation :
4

Trailer I rented was not in best if shape. Floor sagged to center and caused my tile to shift in transport

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kurt B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Branden H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin B. 
Évaluation :
5

Great service. Everyone was friendly and efficient. The location was very busy when I got there. I was immediately greeted by an employee. I explained I was checking in on my phone and he told me it would be easier to go inside. He asked what size truck I had reserved and then explained it didn't have a ramp. As a result I ended up getting a much larger truck at a more expensive price but it worked out well for us. I will definitely use this location again. Highly recommend reserving your truck on line as they are often fully booked with no additional trucks available

Margaretta W. 
Évaluation :
3

Physically check the fuel gauge before it leaves a lot

sam C. 
Évaluation :
2

Please please please keep your own detailed records when renting equipment from this location. Take photos inside and out of your truck, and remember to take a photo of the odometer! I was charged for 44 miles on a 12-mile (absolute max) roundtrip. While corporate refunded me for this, I received an incredibly condescending call from the manager saying that the numbers were accurate. This was the same man stressing his employees into a frenzy the day I was renting the truck. Take care of yourself, your liability, and your finances by covering all of your bases, and DO NOT let them just kick you right out of the truck when you are done. Make sure you stay and see what your final charge will be so you can dispute inaccuracies on the spot. Moving is exhausting, and this shouldn't have to be an added stressor. Best of luck guys!

Jordan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZhuHuo F. 
Évaluation :
5

I was well pleased with the personal attention I received at the site‼️ I was actually walked to my unit and was shown exactly the steps to follow, for after hours use. Facility was nice and clean and I was very pleased I could actually feel the air conditioning ‼️‼️

Renee L.  |  Online Move In 
Évaluation :
5

Service was awesome and quick.

Carlo O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENWICK J. 
Évaluation :
4

More help on weekend. Lines were quite long for checkin when I arrived on Sun AM 07/31. Almost a 30 minute wait

Michael L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

denise A. 
Évaluation :
5

Custumer service was awesome

Michelle B. 
Évaluation :
5

All was good. Good service inside and outside.

JOHN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
5

Great customer service at pickup and return.

Patrick M. 
Évaluation :
2

I had a storage unit reserved for when I arrived and when I got here I was told my reservation was cancelled and they had no storage units available for me.

Kayla S. 
Évaluation :
5

The staff where I dropped off my Uhaul were very nice, friendly and helpful.

Dennis A. 
Évaluation :
4

TPMS Sensor showed low tire on pickup, and it was on the mismatched wheel. No effect, but did not expect. Empty box in pu bed. Good experience overall, but a very crowded location getting in an out was tricky and somewhat dangerous given all the traffic and congestion.

Gary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darius H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rhonda S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela G. 
Évaluation :
1

Equipment wasn't checked properly before hand off. This location does not honor veterans. Poor management and staff attitude was subpar.

Aliyah M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael F. 
Évaluation :
5

I have rented from Uhaul multiple times in various cities. This location was the most helpful, best stocked and overall best experience of any location. Just a very easy process. And, as I said earlier, everyone at this location was very helpful.

mark K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob G. 
Évaluation :
5

Excellent service à la clientèle

terry N. 
Évaluation :
2

Guy with lomg hair and glasses at the front counter helped me tremendously. Old guy outside that is a racist and walked away from my husband that was talking to him about the GA was apparently getting yelled at by another African American behind us, but he tried to overcharge on gas that we just filled up was crazy. Also the customer service number tells you if you go over on mileage is $0,79 a mileage for over a certain amount but it's $1.00. This is the 2nd time I've moved with uhaul and have had problems so the last time I'm using their services. I'll use penske for my next move!

KARA B. 
Évaluation :
5

Above and beyond great staff fast easy good equipment

ANDREW M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Staff here is the key . Very responsive and friendly!

Jeffrey S. 
Évaluation :
4

The employee who attended us gave us a rude and aggressive treatment. A very poorly educated person.

Maximiliano N. 
Évaluation :
3

The location was fine but I didn't like the fact you pay more when you have to do the work to undo the trailer, locks, chains, and move it into place then get charged extra because you dropped it off (a day early) when the business was closed.

Eric J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
2

Started well with lovely service woman, and equipment fine. However, I just received my bill and it is $60 rather than $37? Firstly, the billing statement is so small and would not enlarge, was very difficult to read. Secondly, I returned vehicle with a 1/2 tank of gas, but record shows less than 1/2 which is false. Had it been less, I would have filled it back to 1/2 tank. Thirdly, I just tried to call for correction, and was told "15-20 min wait time". Seriously? I have utilized u haul many times without incident, that is up until this time. This was my 1st time using this u haul.

Stacy H. 
Évaluation :
5

Cant complain

Norman Y. 
Évaluation :
5

Staff was was friendly and helpful..

Stacey M. 
Évaluation :
5

Excellent customer service.

Max K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Alphonso D. 
Évaluation :
5

Carmen to UBox driver was awesome! She was very helpful. She placed the containers exactly where I wanted them. She gave me hints about folding the blankets and placing them in an empty container as we moved items out of the uBoxes.

Robert H. 
Évaluation :
5

Quick and awesome service during pickup. When returning the rentals it was a monsoon of a rain and the gentleman work the returns ran to the truck and got in due to the rain. Let know he can check in everything through his mobile device. Finished up and emailed me the receipt. Awesome customer service from start to finish !!

Frances N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DON S. 
Évaluation :
5

Excellent

LEANDRO R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NABILA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAKESHIA W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Frank C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kerri S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Samantha K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUDIVINA H. 
Évaluation :
5

Great experience!!!

Harold H. 
Évaluation :
5

Easy process for the return. Less than 10 minutes for the associate to check us out. Highly recommend this location.

Jose S. 
Évaluation :
5

The lady that helped me at checkout was a pleasure. She made it very easy for me.

Margaret C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Customer service was great

Paul B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Samantha K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORA F. 
Évaluation :
5

THE TRUCK WAS CLEAN BUT HAD A BAD VIBRATION AT 60 MPH.

Frederick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kierra F. 
Évaluation :
5

The girl that helped me was very professional and friendly. Made everything go very smoothly.

Nichole B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea F. 
Évaluation :
5

Great service fast nice clean

timm O. 
Évaluation :
5

Mauy did a great job

GREG S.  |  Expérience générale 
Évaluation :
1

Upon going to my unit I noticed there was dead flies and rodent smell throughout the second floor as well as no air conditioner. When I went to the office I was told they have been trying to get AC fixed for a while and has a rodent issue for months. I was not notified if this and when opening my unit all my stuff was ruined with mold and dead rodent smell. I am devastated I have to throw my and my kids belongings out due to the negligence of this facility.

Jennifer R.  |  Expérience générale 
Évaluation :
4

My only complaint is the office closes at 4. Made it hard to contact them

JEAN S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mahde H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carmen g.  |  Premières impressions 
Évaluation :
3

Customer loading and unloading area to small and congested with

Larry N.  |  Expérience générale 
Évaluation :
5

No problems popped up that’s all I ask for

mark f.  |  Premières impressions 
Évaluation :
1

After i called the 800 number and was given a great price on a storage unit that should have been adequate, i went to the location only to find out that they did not in fact have a unit for me at said location or any other location in my area, i was told that the reservation was free and come to find out that it most definitely was not free. My bank account was charged for unit i can not even use and now i have to wait 3-5 business days to receive my refund for their mistake. Sure they can take your money on the spot for no service rendered but they want to make you wait to give you back the money they said they wouldn't take until i was actually moved in... Thanks a lot for nothing.

Roger C.  |  Online Move In 
Évaluation :
5

The staff were so helpful when we arrived at the location. Prior to arrival we had reserved a unit but decided to get a bigger unit. I called and the call center assisted in the change. When we arrived to unload and register the staff couldn't have been more helpful and friendly

JEAN S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gail W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek a.  |  Online Move In 
Évaluation :
3

The two administration women were unfriendly and demeaning to other staff members. This is second time at this facility I witnessed this behavior..

David C.  |  Expérience générale 
Évaluation :
4

Parking is limited and there were a couple of close calls with cars and trucks backing in and out. Staff was very helpful and definitely knew their stuff.

Donna B.  |  Premières impressions 
Évaluation :
1

A fairly new building. We had NO food in our storage unit. (#4001 Top Floor) We"ve never seen that much RAT POOP ever!! The infestation was sickening!! We wore mask for fear of disease!!! Talked with other customers and they said the same thing. Manager was short with us, and unconcerned. Said we were the only complaint. NOT TRUE. The other couple said she said the same thing to them. Only asked us if we had insurance for our damaged property. We're contacting the health department. I thought insurance was for flood, or natural disaster.....guess I should have read the fine details. Lost four chairs, antique family heirloom, and some items in boxes. The POOP that was swept out into the hallway was still there when we came back two days later, just to continue to get OUT!!! Only used storage this time in my life during the move to FL, and pray I never use it again!! OH, this card system in and out seems convenient, but alarm goes off way too often.....I wonder how much damage has been caused to our hearing. When you go to swipe "out" it's like the system has you already out and you're swiping in again......Like you "timed" out or something. Worthless!!!!

William S.  |  Expérience générale 
Évaluation :
1

Spent 2 hrs picking up trailer, over 1 hour returning trailer. I was told i would get a free months rental on a storage unit for renting the trailer, so i said ok. I was going to Rent a unit closer to home but i figured since the first month was free i would use that unit. When I arrived with a my trailer loaded i went into the office where i was told they probably didnt have a unit for me because they had reserved the only unit available to 5 people. I tried to explain that you can't RESERVE 1 unit to five people when the woman became rude. They finally gave me a unit they had reserved to somone for the 15 th. Then i was charged over $100 for a unit i was told was going to be free. When I questioned the lady she became even more rude and said, do you want it or not. I had no choice but to take the unit becau i had no place to unload their trailer which I had to return. What a circus. I will buy a trailer before I ever use u-haul again!!!!

Robert L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert g.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicole c.  |  Expérience générale 
Évaluation :
5

Stephen and Nicholas went above and beyond to help us with our truck and storage unit rental! Highly recommend this facility!!

Dalia B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor d.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John A.  |  Online Move In 
Évaluation :
5

The staff always went above and beyond expectations! Made this transition period much easier!! Thank you all! Kim & Chief the Cockatoo

Kim H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha K.  |  Premières impressions 
Évaluation :
1

I spent SEVEN (7) months trying to get MY property that was basically being withheld to me! 7 months of dealing with a rude employee who thinks he is the GM whom NEVER relayed ANY of my messages to the actual GM! From them basically stealing my property, to threats of selling it TWICE, to finally having corporate doing the right thing by researching MY account and seeing that I in fact WAS RIGHT and rectifying the situation. U-Haul needs to stick with what they know, rental trucks!

Wendy P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE Q.  |  Premières impressions 
Évaluation :
5

The two female staff members that checked me were excellent! By far the best customer service I have EVER received from U-Haul!

Timothy T.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kasey w.  |  Premières impressions 
Évaluation :
5

Super friendly, and we’ll staffed I didn’t have to wait for help at all.

Alex A.  |  Premières impressions 
Évaluation :
5

The staff at the 14th street facility are awesome. Very knowledgeable and professional.. Easy to talk to and very polite

DONALD C.  |  Premières impressions 
Évaluation :
5

I always have love uhaul

Glenn B.  |  Premières impressions 
Évaluation :
5

All the staff have been amazing. Little things like queuing to get tape and just getting given some add to The experience. Merci.

Heath R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mia C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bob b.  |  Expérience générale 
Évaluation :
5

The staff was over the top helpful!

Kim H.  |  Premières impressions 
Évaluation :
5

The staff was AMAZING always helpful and friendly.

Lynda C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose T.  |  Premières impressions 
Évaluation :
5

They employees at this facility are very professional and helpful which you can't find today. I would definitely recommend this one to everyone and I'm glad I was able to reserve a storage unit just the right size I needed from them.

Terri M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail W.  |  Premières impressions 
Évaluation :
5

The facility is excellent but had to move to a larger unit at another location.

James L.  |  Expérience générale 
Évaluation :
5

Employees were very helpful. Renting the unit online made my life ten times easier. Overall a great experience.

Julia M.  |  Online Move In 
Évaluation :
4

Some mold formed underneath piping in 10x10 unit. Easily fixable. Online auto-pay system needs fixed, multiple times had auto pay activated but didn't go through from checking account and was forced to pay a late fee.

Christopher F.  |  Expérience générale 
Évaluation :
5

Excellent service. After returning a rental truck, I received a phone call from Nick, informing me that he had found my credit card under the seat. Thank you for going above and beyond. Much appreciated!

Janet W.  |  Premières impressions 
Évaluation :
3

All my stuff was covered with spiders when I moved out.

Deanna B.  |  Expérience générale 
Évaluation :
5

Laurin was very helpfull and knowledgeable about the facility.

BABETTE H.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

pisit t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

merick M.  |  Expérience générale 
Évaluation :
3

Staff member who checked me in accused me of possibly stealing furniture pads I said I didn’t receive at pickup location.

Francis K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charleen G.  |  Expérience générale 
Évaluation :
5

How would one get on a wait list for a large 10x10 or 10x15 unit? Currently have 2 - 5x10 units and would like to combine into a single unit.

James L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg B.  |  Premières impressions 
Évaluation :
5

We moved to the area from Indiana, so we dropped off the rental truck & auto transport here. The employees were quick to acknowledge us & help us any way they could. We rented a storage unit here too. It was quick & easy to do, and the facility was very clean, inside & out. In my experience, this location was like a revolving door. Get trucks & trailers in, get them out. I was impressed with the staff for how busy they all were, that they took time to help anyone that drove onto the lot.

James B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angelique G.  |  Expérience générale 
Évaluation :
3

10×8 unit has four posts in each corner which makes it hard to pack my stuff in it, also posts have insulation covering it which is now all over my stuff and me. Very disappointed, I should not be charged for that price for that unit, very disappointed.

Donald M.  |  Premières impressions 
Évaluation :
5

We arrived with a reservation for a storage unit that was not available. The staff did everything possible to accommodate our needs. While we are paying more, we appreciated the effort from the staff member to ensure he did everything possible.

NANCY S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

idaliz r.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maria P.  |  Expérience générale 
Évaluation :
5

Great place to store stuff short or long term. Only needed 1 week. Large elevator for 2nd/3rd floor and climate control was great. The halls are large enough to fit furniture through easily too. Space for 2, possibly even 3 uhaul trucks in the loading/unloading bay.

Sean O.  |  Expérience générale 
Évaluation :
5

All employees I interacted with went out of their way to help me with any issues I had.

louis v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittney B.  |  Premières impressions 
Évaluation :
5

Everyone was friendly, approachable and offered help right away.

James B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charleen G.  |  Premières impressions 
Évaluation :
5

No issues to be reported. No problems

Eve s.  |  Expérience générale 
Évaluation :
5

Every employee I spoke to was extremely helpful and went out of their way to help. EVERY employee from the Mgr who checked me in, to the person who checked me out, and the maintenance worker who helped me with the punch in code at the door

louis v.  |  Premières impressions 
Évaluation :
5

This is an awesome location.

Earl B.  |  Premières impressions 
Évaluation :
5

Great I love u haul

Linda M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah S.  |  Premières impressions 
Évaluation :
1

Need to have elevator working when people are bringing storage goods to upper floors also lights and stairwell did not work

edward g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREG S.  |  Premières impressions 
Évaluation :
4

Overall, a good experience. A constant source of aggravation, however, was maneuvering around the inventory of trucks and trailers in order to access the parking areas to load/unload my personal truck.

Harold W.  |  Expérience générale 
Évaluation :
5

The staff at this location is amazing! I couldn't have ask for a better crew to help with our moving process! Keep up the great work!

Laurin P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin M.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Vanekea F.  |  Expérience générale 
Évaluation :
5

Nicholas was exemplary and bent over backwards to help and accommodate me. As a Disabled Veteran, I'm extremely grateful! Todd

Todd P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan P.  |  Expérience générale 
Évaluation :
4

Great facility. Well maintained. Awesome staff. The only negative was contact. Calling on the phone requires a 15-45 min wait for someone in another state. No way to call local facility. If walk in, have to wait in line for similar amounts of time. Not everything can be done on line.

Ralph G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin E.  |  Expérience générale 
Évaluation :
5

I was told access was 24/7, but it was really only until about 10pm. Triggered an alarm while we were leaving our unit around 10:30pm.

Dennis P.  |  Expérience générale 
Évaluation :
5

N/a

Christopher F.  |  Premières impressions 
Évaluation :
5

Will do business again with this location! Very helpful, courteous and and clean.

Roger G.  |  Expérience générale 
Évaluation :
1

This facility does not answer their phones or return phone calls made to UHaul customer service line.

Rachel F.  |  Online Move In 
Évaluation :
1

I reserved a 5by 10, when I arrived they gave me a 5 by 5 and said it was a 5 by. I end up not renting a storage because it was to small. I think it is bad business to not have the correct storage available that was reserved.

Ronald L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN S.  |  Expérience générale 
Évaluation :
5

The gentlemen that helped us were so friendly and helpful. They let us borrow some tools to take apart some equipment that otherwise would not fit in our unit, they brought us waters when we were finished with out 6,5 hour unload of our truck, They went out of their way to converse with us, joke with us, and just make us feel comfortable during that stressful unloading day.

Justin F.  |  Premières impressions 
Évaluation :
3

Specific faculty was packed full of rental trucks. I had a hard time back my 26' truck in to off load. Facility also had nothing extra available to rent since the one I had was too small. It forced me to change facilities to a non- uhaul place because none near by had available bigger units.

DAN L.  |  Online Move In 
Évaluation :
5

Thanks you everything was great

Silvia M.  |  Expérience générale 
Évaluation :
5

Chris and Lauren were excellent.

Kelli S.  |  Expérience générale 
Évaluation :
5

Above and top notch. Everyone starting from manager and all staff was very helpful and courteous, went above and beyond... Thanks to each of you all.. BLESSINGS 

Rick C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hazel L.  |  Premières impressions 
Évaluation :
5

Always a staff there to assist! Laura and her staff are amazing at the Bradenton storage location!

vacara s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS B.  |  Premières impressions 
Évaluation :
5

Would rather have 24 hour access.

William C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gil S.  |  Expérience générale 
Évaluation :
1

After paying for the unit and driving from New Mexico to Florida 4 days just to get to the unit and not being able to get access. Call customer service and was told that my unit had being cancel without any type of notice or confirmation.

Leslie V.  |  Online Move In 
Évaluation :
4

Card access wasn’t working, and seemed okay to staff to let alarm go off for thirty seconds every time we went into the unit.

William S.  |  Premières impressions 
Évaluation :
3

Beastly hot on the 4th floor

Douglas C.  |  Premières impressions 
Évaluation :
5

easy location to get to off the 75.

gerald m.  |  Premières impressions 
Évaluation :
5

Excellent customer service, awesome job

Cheryll E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvana G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexa O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick C.  |  Premières impressions 
Évaluation :
5

TOP NOTCH SERVICE AND PROFESSIONALISM

Rick C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yanira C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tess R.  |  Premières impressions 
Évaluation :
5

Will see you again next year

cheri l.  |  Expérience générale 
Évaluation :
3

This facility at 14th St W has too many rental trucks, trailers and other things parked around making it difficult to get around in the lot. There are only 4 access slots,1 is handicap, to get to the storage building. And sometimes the rental trailers are blocking or partially blocking access to those slots. The storage building itself is clean and easy to get around in.

debra b.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Austin K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eliane J.  |  Expérience générale 
Évaluation :
5

I really liked U-Haul Storage it was convenient well secured their customer support team is excellent and you know for storage facility that really knows how to work with the community I would recommend U-Haul Storage to just about anybody

William B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick C.  |  Premières impressions 
Évaluation :
4

The one thing that impacted all customers there in sunday. Bot enough staff to effectively and process in timely manner. You need to do le your staff during peak work hours ti a complete. I had a moving company to move in my things. Delayed 1 hr due to lack of staffing, errors in unit being available, time to get access.and doymove. The gentleman who helped me was as