Customer Reviews for U-Haul Moving & Storage of Bristol Plaza

1177 évaluations

2683 Durham Rd   Bristol, PA 19007

(215) 874-8250

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(215) 874-8250

2683 Durham Rd
Bristol, PA 19007

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS S. 
Évaluation :
3

Hire more workers. but then again, it's as pandemic.

asley F. 
Évaluation :
5

U-haul storage is the nation best storage company.

MITCHELL J. 
Évaluation :
1

I reserved a truck maybe a month before we moved. When we went night of our reservation the truck wasn't reserved for us. We had to wait until the next morning to get it. This set us back so much that we had to keep the truck an extra day when it could have been returned sooner. I called to let them know and how I wasn't happy and all the guy said was that he would make a note of it in there for the manager. Well when it came time to return it I got charged full price still. Pretty crappy situation to not give someone some money off for all the trouble we went thru. Then on top of all of that there was food stuck on the ramp part, dolly was missing and a freaking gigantic ass booger on the steering wheel!! We will never use this location again and won't be recommending it to anyone else either.

ALBERT S. 
Évaluation :
5

The ladies who work here are wonderful.

Dawn D. 
Évaluation :
5

Lucy Jacobs was amazing. She took the time to help with my rental agreement. Hands down Mrs Lucy Rocks

CASSANDRA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caitlin E. 
Évaluation :
5

It is the only one I rent from. Prefer it over others, the ladies are great to work with.

Doug G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa J.  |  Expérience générale 
Évaluation :
5

Very nice customer service, thank you.

STEPHANIE T.  |  Premières impressions 
Évaluation :
5

Staff here was very nice, helpful and accommodating.

JOSEPH W. 
Évaluation :
5

Everything was very nice

STEPHANIE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH H. 
Évaluation :
5

I was unable to check the vehicle in via the app upon returning it last night. Which resulted in being charged 20 $I did not want to pay.

PHOEBE W. 
Évaluation :
5

The staff was very helpful. The truck was a great help for me. I'm a senior and it was easy to drive. The ramp to the building was perfect and Kaitlin mapped out where the storage unit was located and I didn't get lost. Merci.

Evelyn P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSEPH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL P. 
Évaluation :
5

The lady who took care of me was amazing she helped me out so much. There was a glitch in the system and it was trying to charge me for an extra day she put in I returned it on time. It was still trying to charge me. Somehow she fixed it

Samantha C. 
Évaluation :
5

Thank you for making this so easy to rent a moving van!! Everyone there was so nice!! I will rent from them again!!

Laura W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE P. 
Évaluation :
5

Always kind but professional too

Carol K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA C. 
Évaluation :
5

Kaitlyn is always a pleasure to work with.

DOUGLAS E. 
Évaluation :
5

Matt in Bristol was great

BENJAMIN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samtha T.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DIXIE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

richard W. 
Évaluation :
4

This location and the person who checked us in was great! However, we spoke with someone prior to pick up in regards to the reservation and she was rude and unhelpful. I called to check on the status of a cargo rental and without explaining why, she cancelled one of our trucks which was not part of the order or why I called in the first place. She would not address why I called (cargo rental), but rather, cancelled the truck and hung up when I asked for a supervisor. Completely unprofessional and had us scrambling to figure out our move when we thought we were all set.

Melissa J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZINEB C. 
Évaluation :
5

The storage facility was clean, accessible and secure. In addition, the staff very helpful and courteous. I appreciated my experience and made a good decision in choosing this location for my storage needs.

Michael I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETHANN J. 
Évaluation :
5

Rate your trailers by actual inside useable space dimensions. I rented a 5x9ft trailer. The actual useable space was far less. I could not load something 52 inches wide(less then 60") without removing the tailgate chains and hoping it would squeak in,

JOSEPH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis M. 
Évaluation :
5

Just don't like that I was charged for 48hrs when used it for less than 24hrs employees need to start doing a better job ... Now I gotta wait and see the outcome

WILLIAM N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Well done thank you.

Andrew T. 
Évaluation :
3

Not charging customers a full day rate for going over time during inclement weather conditions, that's something we can not control!! Roads were bad!!

BREARA S. 
Évaluation :
5

You are awesome very polite and very Intelligent on what you were doing These people were awesome And I would use you again and I will recommend you to others as well

Robert C. 
Évaluation :
1

Poor reservation service

Ashish T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie t.  |  Expérience générale 
Évaluation :
5

A couple of things I forgot to ask which I felt should have been advised to me without asking - what type of gas to put in and how to deal with EZ-Pass. Otherwise I strongly recommend U-Haul to others.

NIGEL A. 
Évaluation :
1

Reservations were mixed up. We didn't get to pick up from our first choice, because scheduling changed it the day before and didn't tell us. They tried to give us a new location of 40 minutes away!

JOSHUA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
1

My unit was broken into by a homeless person living in the unit next to mine. Almost all of my belongings were stolen. There were many things if sentimental value in the unit along with about 4 000 $. Of items. A police was filed . The told us that they were called on other occasions to evict the women. U-Haul has pretty much told me that they are not liable or willing to help and I need to deal with the police. This is unacceptable for a company as large as U-Haul. Which is why I chose them in the first place. Obviously that decision was of no value. I can not replace the sentimental items ever but I should compensated for my other valuables which I don't have the funds to replace. U-Haul should be accountable for who has access to the storage buildings. Especially since they knew that a homeless individual was living in there!

Janet A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

I had absolutely no problem and the staff was very helpful. Especially lucy

Brenda I. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Melyni W.  |  Expérience générale 
Évaluation :
5

Merci

Muhammad K. 
Évaluation :
1

My items were damaged while inside my uhual unit TWICE! This storage is dirty; there's mice and bugs here. There were mice droppings and countless other damages to my items. Even staff members stated how they don't know clean this facility properly which is why there's bugs and mice inside of the units. DISGUSTING! The managers were absolutely NO HELP what so ever. I would rate this place a zero stars if I could. I'm never renting here again and I'll be sure to NEVER recommend this location to anyone.

BRITTANY R.  |  Expérience générale 
Évaluation :
5

Wonderful customer service

VIKTOR G. 
Évaluation :
1

You guys double charged my damn account for a fucking truck I used for 6 hours now I have to go around to undo your fuck with my bank

Cody O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA G. 
Évaluation :
5

Good service nice replay

GAUTAM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth H.  |  Expérience générale 
Évaluation :
5

Appreciated the fact that Paul did not try to rush through the rental process. Asked if I had any questions and answered any that I had. Friendly and efficient. Merci

Ruby M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R.  |  Expérience générale 
Évaluation :
4

The staff at this location went above and beyond to ensure that my rental experience was satisfactory.

Isabelle L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rashida R. 
Évaluation :
3

The garage door was broken all summer making it difficult to move items in and out. They rarely answered the phone at the front desk or the intercom. And to boot, someone moved in recently who has items that contain extremely foul odors forcing us to move our items out. There is constantly trash and discarded items sitting all around the building. All in all, disappointing experience.

Ryan G.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

STEPHEN S. 
Évaluation :
5

Was happy they had a truck at the last min.

WILLIAM R. 
Évaluation :
5

Very clean and helpful service. The owner obviously cares about the business

Donna B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred R. 
Évaluation :
5

on the weekends maybe have more than one person there because the weekends were busy when I came in and there were like six people sitting around and one person behind the desk it might not be like that all the time but still we were all taken care of with patients and courtesy and respect so all in all your staff and your company is doing a great job in the Bristol plaza location in Pennsylvania

SENAIDA R. 
Évaluation :
5

I met with lucky and Katie during my experience and they were by far the best staff representatives I have encountered in a very long time, both were very friendly and accommodating to my needs, I can't speak for all your associates but Lucy and Katie should either be training managers or management that associates can strive to be! Thank you Lucy and Katie for making my u haul experience fantastic and smooth

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
5

I had no problem. Very professional and the woman was very pleasant, friendly.the gentlemen was to.

BRENDA I. 
Évaluation :
5

Everything went well, thank you.

Carl R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Francis J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NELSON G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Addison J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bill M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

Your employees are awesome, always ready to help. I am in and out in less than 10 mins most of the time. I appreciate that.Thank you.

Douglas G. 
Évaluation :
5

i cant think of anything. i was really pleased with this experience and the service i received

DEBORAH G. 
Évaluation :
5

Attendants were courteous and friendly.

Michael D. 
Évaluation :
5

Elizebeth had the best customer service I have ever experienced after having an awful day by ordering my uhaul for a 17 foot truck then I was downgraded to a 10 foot truck. My location was switched my time was switched this is very unacceptable on uhauls behalf. The lady on the phone was very rude to me as well I was charged extra because I had to take extra trips I should be discounted on uhauls end. Worst experience by a company ever in my life but the lady at uhaul elizbeth was the best of help and deserves to be rewarded for it

Daniel R. 
Évaluation :
1

TERRIBLE COMMUNICATION! I was told i would receive a call the day before delivery and pick up in PA and CA. Not only did I NOT receive any calls but i had to call over 12 TIMES total and was on hold for over 20 min each time to arrange pick up/drop off times. Then when my box did finally arrive it was damaged and there were 17 NAILS STICKING UP OUT OF THE BOTTOM! The door latches were broken and the ramp was broken. Then upon pick up the driver said they would be there at 9am, so I arranged my day to be there at 9am and she didn't arrive until after noon! I had to call out of work because she lied and did not articulate that her shift did not start until 11am! Absolutely horrible communication. I would never recommend U-Haul to anyone. This was the worst part of my move. What terrible service!

Colleen G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA F. 
Évaluation :
2

change your gas policy the half a tank is for your advantage

Roy R. 
Évaluation :
5

gentleman who helped me was very friendly and helpful

David G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENNYS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER H. 
Évaluation :
1

I was charged nearly 400 $for this rental. I was charged, 42.88, 42.88, 35,22 35,22 and then 134 $

SEAN H. 
Évaluation :
1

The facility was fine, the folks working there friendly and nice. . . My problem is with the equipment - 20ft. truck due to safety and ease of operation. . . The cargo door (counterbalance tension cables) broke during my use of the truck. The cables snapped and the door slammed shut - I could have lost my fingers if I was not paying attention. Furthermore, I had multiple stops after this, and on a schedule, in which I had to open and close the door with no counterbalance assist whatsoever, i.e. just the weight of the dead heavy door. The move was stressful enough, it was very disappointing, to say the least, that the equipment wasn't right. I would like some sort of credit for this "inconvenience".

Wazim B. 
Évaluation :
5

When it was time to check out it was wonderful she are best person that works for U-Haul

WILLIAM C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Luanne was very helpful and friendly.

DEBRA J. 
Évaluation :
5

Couldn't have been more happy! Very friendly, accommodating, and understanding. I would think others would look to them to model the way to run the business.

Robert P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim B. 
Évaluation :
3

I had a terrible experience with the Bensalem PA location where I was supposed to pick this up. I did the pre-register online but when I went to pick up the truck Sunday at Bensalem they told me it was changed to Bristol. You never sent me an email or anything telling me about this change. Additionally, the employee who helped me at the Bensalem location the day I was supposed to pick the truck up there was rude, was not wearing a mask while everyone else was, and continually mentioned to me that it was his day off when I expressed frustration about the location change without notification. He offered no help what so ever when I asked what could be done to rectify this, he just continually brushed this off and told me to call the 800 number. This was one of the worst experiences I have had in the customer service area. Additionally, the two people who were helping me move also rented trucks from the Mt. Laurel NJ and Voorhees NJ location and expressed the same frustrations. Location change without notification, rude or unhelpful staff, and you did not have the Dolly's they had reserved a week before. Why bother reserving something if you don't acuatually reserve anything? I will not recommend anyone I know use u haul again.

Christopher L. 
Évaluation :
5

Ms Lucy is exceptionally nice an A in customers service always willing and ready to help a customer in need when called upon i will go to this u haul because of Ms lucy.

Darlington K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kim B.  |  Premières impressions 
Évaluation :
5

Highly recommend using the U-haul facility at Bristol. Rt 413 and Durham road. Totally a five star operation. Staff from reservation to completion top notch. Very friendly and knowledgeable. Totally customer oriented. This is the second time I used them and was extremely happy then. Can't go wrong using them. I'm a 65 year old regular guy needing to move some stuff. And if I need to move again or more stuff. That will be the first place I am going to. They treat you like a good neighbor or family.

robert K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rochelle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCIS W. 
Évaluation :
4

Vacuum seats and spray some kind of freshener.

WESLEY W. 
Évaluation :
5

Nice employees.

Darlington K. 
Évaluation :
5

Great service

Empie A. 
Évaluation :
4

The associates were knowledgeable and friendly. The equipment was well maintained. The explanation and hook up was great. My only complaint is , i think the rental process just took too long , approximately 45 minutes

Wilber K. 
Évaluation :
3

The front end was all over the place in the 160+k vehicle I was given. The box was never cleaned before i got it as I found a massive fake fingernail with diamonds and a custom finish as soon as I opened the door. Someone lost a nail! :-D

doug K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

xiaowei Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amy B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Abbey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S.  |  Expérience générale 
Évaluation :
2

I was promised 1 month free and was charged for it. And there was a roof leak and got on my dining room chairs

MICHAEL C.  |  Expérience générale 
Évaluation :
5

Manager is a great asset to your company. I go to this location because she us helpful, friendly and trustworthy.

tara s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra E.  |  Expérience générale 
Évaluation :
5

Easy process great people. Thank you!

Nick E.  |  Premières impressions 
Évaluation :
1

Cleaned out all my units before the time and still receiving bills and late notices. Contact the manager twice, with no solution.

Tysheika J.  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff!!!

Sandra E.  |  Premières impressions 
Évaluation :
5

Had a wonderful experience with all the employees

Vincent R.  |  Expérience générale 
Évaluation :
3

The communication between employee and manager was poor when we removed our furniture from the storage bin we found mice crap all over our furniture and in our furniture made a claim against the insurance with the employee and heard nothing it has been a month we took pictures of this not happy

Stan P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bernadette m.  |  Expérience générale 
Évaluation :
5

The staff at the U-Haul facility in Bristol was great. Thank you for making my move as smooth as it can get.

Mary Z.  |  Expérience générale 
Évaluation :
5

The uhaul employee was very welcoming and polite

Darlington K.  |  Expérience générale 
Évaluation :
5

This location has got to be one of the nicest storage facilities I have ever visited. The entire facility feels like it is brand-new and well maintained. The indoor parking for the storage unit is a nice plus. The climate controlled zone was nice and cool even on a hot summer day. Katie was extremely helpful during the move-in process and made sure everything was in order with my automatic payments. I would definitely recommend this site to a friend!

Benjamin W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tim s.  |  Expérience générale 
Évaluation :
2

Staff was unresponsive and took little responsibility for problems like an ear-piercing alarm that was going off for more than an hour, incorrect reservations, long wait lines, etc. Constantly blaming computer problems for what was essentially just bad customer service. I will use another location in the future.

Patricia M.  |  Expérience générale 
Évaluation :
3

I was told I could access my stuff 24 hours a day. This is not true. My unit will not let me access early morning.

Rowland W.  |  Premières impressions 
Évaluation :
5

Employee, Mr. Vincent Brown, was especially helpful with my transaction despite computer problems the store seemed to be having. He's very pleasant and didn't hesitate to answer all of my questions thoroughly, patiently and respectfully, even going so far as to walk over to the security cameras to point things out to me. Very helpful.

Francis M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer B.  |  Expérience générale 
Évaluation :
5

There wonderful caring understandable company girls helped me with my crises I had coronia virus for 42 painful days hospitalized for 12 days quartined for the remainder yes I’d recommend this location

RONALD M.  |  Premières impressions 
Évaluation :
5

This was my first storage experience, I was extremely impressed with U haul facilities, indoor parking for loading remote doors easy access, readily available rolling carts. I would highly recommend uhaul for moving and storage

Allen E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james u.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William `.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA B.  |  Premières impressions 
Évaluation :
4

Overall a good experience. There are moments on which there is need of more staff to handle the number of customers

Pablo R.  |  Expérience générale 
Évaluation :
5

Over all I had a pleasant experience

Elizabeth Z.  |  Expérience générale 
Évaluation :
5

Helped with all my needs

james u.  |  Premières impressions 
Évaluation :
4

Nice facility

Herve G.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly service.

Cindy D.  |  Premières impressions 
Évaluation :
5

Ms Jacob's was outstanding she took her time to check on me and helped me through the process. A true professional with personal touch.

Veronica P.  |  Premières impressions 
Évaluation :
5

This storage facility is a first class facility and the staff were very helpful.

Robert M.  |  Premières impressions 
Évaluation :
5

The staff was always very nice and professional. Always willing to help and answer any questions or concerns I had. Thanks again for such great customer service. Sincerely Mrs. Wilkerson

Ruth W.  |  Expérience générale 
Évaluation :
5

Great loved the level of security wat a piece of mind

RAYMOND J.  |  Expérience générale 
Évaluation :
5

Very organized.

william n.  |  Premières impressions 
Évaluation :
4

The woman can't remember her namethat was there was so helpful and kind. She helped me open my unit and close it. She was very understanding and went through everything with my from beginning to end.

Jennifer F.  |  Expérience générale 
Évaluation :
5

I rented a U-Haul truck and it went fairly smooth. I got my belongings in an outdoor storage locker ann I intend to come and get them out sometime in mid-month.

Joseph R.  |  Premières impressions 
Évaluation :
5

The u haul attendant friendly pleasant knowledgeable very prompt courteous

RAYMOND J.  |  Premières impressions 
Évaluation :
5

I always have a good experience when dealing with any U Hual employees, they are friendly and couteous.

Gregory B.  |  Expérience générale 
Évaluation :
5

Everything went smoothly during the whole process. Megan was so helpful & experienced. She was the best! Very professional. I am going to rent again soon to pick up doors. I will call & request Megan

Joan F.  |  Expérience générale 
Évaluation :
5

The staff was great. Very clean highly recommend this place.

michael h.  |  Expérience générale 
Évaluation :
5

Megan was very informative regarding the information necessary for renting my storage unit at there facility. I had no delay or problems during my registration. Kudos to Megan an asset to uhaul!

Kimberly M B.  |  Premières impressions 
Évaluation :
3

There is a rodent issue at this facility.

Antoinette M.  |  Expérience générale 
Évaluation :
5

Moving is stressful. U-haul experience was the easy part.

Joan F.  |  Premières impressions 
Évaluation :
4

0

Kathleen M.  |  Expérience générale 
Évaluation :
5

Katie Pazdan and the entire staff are great! Extremely accommodating and attentive to our needs! Excellent customer service a great group to work with!

Christina P.  |  Expérience générale 
Évaluation :
5

Very nice people good service and fast

devron c.  |  Expérience générale 
Évaluation :
4

Overall clean but I did find a rather large roach in my space during move out, and I was only in the space 3 weeks.

Katie B.  |  Expérience générale 
Évaluation :
4

Very pleasant and helpful. Located storage unit close by to entry/exit of the building.

Patricia L.  |  Premières impressions 
Évaluation :
4

CUSTOMER SVC WAS VERY PLEASANT AND I WOULD RECOMMEND ANY OF MY FAMILY AND FRIENDS TO STORAGE WITH YOU.

amanda m.  |  Premières impressions 
Évaluation :
5

I had a pleasant experience.

Lysette T.  |  Expérience générale 
Évaluation :
5

Love the staff at this location!

Dajuan N.  |  Expérience générale 
Évaluation :
2

The manager was not pleasant I wanted an affordable unit that I could pay for get this 169,00 $ a month . Renter Stay away .

sherry a.  |  Premières impressions 
Évaluation :
5

Staff was very helpful

Alicia P.  |  Expérience générale 
Évaluation :
5

Lisa was excellent!! She was professional and very helpful!!

Stephanie T.  |  Premières impressions 
Évaluation :
5

The young lady that checked us in was very friendly and professional.

Lysette T.  |  Premières impressions 
Évaluation :
5

Staff and service was exceptional! Very clean process!

Dawn T.  |  Premières impressions 
Évaluation :
5

The Women Were Very Professional & Extremely Supportive Let Alone Polite With Our Most Needs. Common Courtesy Is Second To None. My Wife & I Were Very Satisfied For The Help They've Assist Us In.

john k.  |  Expérience générale 
Évaluation :
5

Very helpful employees when I came in with questions, or needed more boxes/packing materials. Tina is the best!!!

Caitlyn A.  |  Expérience générale 
Évaluation :
3

Everything was well until pickup day. The day they picked up the empty box, they didn't lift it up completely off the ground and scraped my sidewalk. Now there are deep scratches on the concrete.

Steven C.  |  Expérience générale 
Évaluation :
4

good experience

Darshan J.  |  Expérience générale 
Évaluation :
5

Everything was good

Russell C.  |  Premières impressions 
Évaluation :
4

The last few employees I had encounters with were extremely polite and helpful I did encounter a cranky male employee. I have not seen him since the encounter and possibly he was dealt with or remove

Linda S.  |  Expérience générale 
Évaluation :
5

Staff was very nice and knowledgeable. The only problem I encountered was on a Saturday when I returned the truck there was only one staff working and I waited about a half hour for him to help me.

Maryrose G.  |  Expérience générale 
Évaluation :
5

Everything was great

Diane R.  |  Expérience générale 
Évaluation :
5

The guys were on time and very helpful..I used the ubox service and couldnt be more pleased...thanks guys!!

Suzanne W.  |  Expérience générale 
Évaluation :
5

My customer service experience was exactly what I expected from a nationally recognized corporation second to none !;)~ thanks !;)~

Joseph M.  |  Premières impressions 
Évaluation :
5

Very welcoming kind and helpful will refer family friends and co-workers.

Darlington K.  |  Premières impressions 
Évaluation :
5

Customer service was excellent. The truck drove very good.

Maryrose G.  |  Premières impressions 
Évaluation :
5

I won't hesitate to use U-Haul Moving & Storage of Bristol Plaza in the future. They are very professional and extremely helpful & accommodating. Je les recommande fortement! Thank you, Patricia A. Hughes

Richard R.  |  Expérience générale 
Évaluation :
1

Mike Benson was supposed to close my account a month ago; however, he failed to do so which resulted in me having to make several follow up calls to eventually have it done. Very poor Service!

Anthony W.  |  Expérience générale 
Évaluation :
5

General manager was very helpful and friendly. Facility was clean and well lit.

Christina P.  |  Premières impressions 
Évaluation :
5

Excellent service from Mike! Wonderful to work with. You won't be disappointed.

Kelly C.  |  Premières impressions 
Évaluation :
2

Everyone was nice, the only problem we had was they changed their minds about the original quote we were offered charchonh us 200 $more in the end. I wish they would have been upfront about tye price.

Casey O.  |  Expérience générale 
Évaluation :
5

Good experience!

Billie K.  |  Expérience générale 
Évaluation :
1

Customer service was not friendly on the phone. They were confusing in terms of the how I would receive the UBox and when they would pick it.

Greg C.  |  Expérience générale 
Évaluation :
5

The Staff was helpful, responsive, courteous, and efficient.

Anthony W.  |  Premières impressions 
Évaluation :
2

This is worst experience I ever had from this Uhaul spot! That girl manager attitude is the worst! I already told family & friends it the worst spot on staff and unprotected in the back when loading!

Jarvis P.  |  Expérience générale 
Évaluation :
4

Pleasure to work with

Earl D.  |  Expérience générale 
Évaluation :
5

Uhual service is great! We like it.

Zhizhou Y.  |  Expérience générale 
Évaluation :
1

Never using this service again due to the fact that when I scheduled delivery the boxes did not come from this site. They instead were moved to another to be sent to me hours after scheduled.

Kyle K.  |  Expérience générale 
Évaluation :
5

I never went to this facility. I initiated the rental at the Feasterville store. On the phone, the Bristol employees were courteous, clear, well-trained, responsive to questions and thoughtful.

Kenny S.  |  Expérience générale 
Évaluation :
4

Our storage area was full of mouse poops.. and furniture store was also covered with the poop..

Francis K.  |  Expérience générale 
Évaluation :
5

I had such a great experience moving due to the help of the outstanding Uhaul representatives. They were polite, thoughtful and made such a hectic day for me a walk in the park. Merci.

MIA H.  |  Réservation 
Évaluation :
5

Excellente expérience

John M.  |  Expérience générale 
Évaluation :
5

Awesome end to end service. I am going to continue with U-Haul for ever move now.

Sushil K.  |  Expérience générale 
Évaluation :
5

Great facility with easy access

Kira R.  |  Expérience générale 
Évaluation :
5

The manager is an awesome lady and blessed me when she didn't have to be bothered. I would highly recommend this facility to anyone looking for a safe, clean, climate controlled environment.

Kira R.  |  Réservation 
Évaluation :
5

very helpful staff

SUE C.  |  Expérience générale 
Évaluation :
1

The facility came and picked up a delivered upod with all of my belongings still inside without prior authorization from me. Despite numerous calls they do not answer their phone or respond.

Jeffrey P.  |  Expérience générale 
Évaluation :
5

The Service good and timely manner!!

Mohan N.  |  Expérience générale 
Évaluation :
5

did not visit facility only had uBox delivered from there. Staff were great: from Victoria who helped with scheduling delivery and pickup to the two men who delivered and picked up the box. A+

harriette h.  |  Expérience générale 
Évaluation :
5

Pleased with everything.

David P.  |  Expérience générale 
Évaluation :
1

Had to move out early because of the massive mouse problem. Had to throw out clothing and other items due to mice living in and chewing through belongings. Complained to management didn't care

janice b.  |  Expérience générale 
Évaluation :
3

Hours are not the best for the cost. There is always a line if you need any help

Gregory T.  |  Expérience générale 
Non reviews have been submitted for this location.

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