Évaluations des clients U-Haul Moving & Storage of Casper

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Casper

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Daniel C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rodney Dean C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeff J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julia G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kenneth C. le

Évaluation :

Not Sure You Can!! Just keep up the Good Work.

David T. le

Évaluation :

Le client n'a pas laissé de commentaire.

William John T. le

Évaluation :

Needed a tow dolly and most were down because of electrical or mechanical problems. The employee went out of his way to find one that was road worthy. I was fine with that but seems to me uhaul should have a maintenance person to keep up on the equipment repairs. That is the thing that I noticed the most. Other than that it was an above average experience.

Teri H. le

Évaluation :

Le client n'a pas laissé de commentaire.

CHARLES J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Terrence M. le

Évaluation :

Cody did a great job for check-in, and return and was a very pleasant and knowledgeable ambassador for the Company.

John C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kenneth F. le

Évaluation :

The place has seen vast improvement over my previous visit

Danny T. le

Évaluation :

Well organized; well runned. Kind, Courtious Service. Thank You.

Kurt C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jamie N. le

Évaluation :

Le client n'a pas laissé de commentaire.

LIZETH H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Theresa M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dylan E. le

Évaluation :

Le client n'a pas laissé de commentaire.

ronald N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Hannah S. le

Évaluation :

I walked in and never once was greeted. The gentleman was drinking a drink and I said I was here to return a trailer. He said ok and walked outside. He did finally ask how the trailer was and unhooked it for me. Said thank you and walked off

David Lee J. le

Évaluation :

Throughout my entire uhaul experience we kept encountering road bumps either on my own accord or on uhaul’s. But every time one arose the employees (Storm, Avery, and another fellow that I can’t remember their name) helped solve the issue and made my uhaul experience excellent. They helped and understood every issue and made sure I was well taken care of. Even after returning the uhaul there was a miscommunication error and they swiftly took care of it politely and effectively. I’d highly recommend this uhaul and their employees to anyone. Thank you again to the team at this uhaul location.

Jim E. le

Évaluation :

Starting with a clean windshield would be nice. Was an issue with 2 truck rentals in the last 3 weeks.

Dale W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jacob O. le

Évaluation :

These guys were great, helpful, understanding etc greatly appreciated their help and such.

Kenneth C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tony Layne G. le

Évaluation :

The young guy that helped us was amazing. Changed the tire on the flatbed before the rental. Very nice and did a amazing g job with the walk around and asked questions, very nice. Brown hair small beard.

Travis T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Geoff M. le

Évaluation :

Poor rating given due to again had to wait over an hour for equipment. This location NEEDS MORE EMPLOYEES! The store is nice and one lonely employee is good for what he has to put up with, but this is ridiculous having to wait over an hour each and every time we rent from you.

Brandi R. le

Évaluation :

Truck was diry inside and out. I rented truck till 8pm. But since it was after hrs got charged additional fee. And the drop box dies not dit the key fobs. Need bigger box so luckily there was an open combo box open to put them in. Not impressed for a new location. Will keep using my other location next time.

Lawrence J. le

Évaluation :

Everything was messed up. I was sent to different place to pick up trailer then sent to a diffetent place than on the ontract to turn in trailet.

Scott Wesley R. le

Évaluation :

Had to use a credit card. I use my debit every where else. Just inconvenience.

Geoff M. le

Évaluation :

While the location and store itself are above average for what I've dealt with in terms of Uhaul locations, the place is horribly understaffed. Every time I go there is one poor employee dealing with everything. The waits are sometimes incredibly long because he/she has to do all the clerical stuff and physical hookup of trailers. Last time I went the trailer I reserved was not available because it was full of tree debris from some other employee apparently using it for their personal business and neglected to clean it out. Again, the wait was needlessly long because the employee had to call around and find out what was going on. Hire more employees!!

Carole G. le

Évaluation :

I was terribly disappointed in the total bill for the rental of your 10' box truck, ($19.95 per day) for 4-1/2 hours, 16 miles, for $52.26. I was initially told it would be in the range of $34 depending on miles. When I spoke with the manager, his play on words told me that the bill was correct and he saw no discrepancies. Since I am on Social Security, this would have been nice to know up front instead of after the fact, so I could have gone elsewhere.

Mike W. le

Évaluation :

Great service