Évaluations des clients U-Haul Moving & Storage of Chapel Hill

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Chapel Hill

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Darlene M. le

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Le client n'a pas laissé de commentaire.

Mik B. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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While the trailer was clean and in working order, it was quite worn and well used looking. It needed to be freshened up to better represent UHaul equipment.

Joseph Z. le

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Le client n'a pas laissé de commentaire.

Otis M. le

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Le client n'a pas laissé de commentaire.

Doris P. le

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Brakes and view mirror issues with vehicle. Scratches and torn interior fabric not documented. I was charged for gas without being told I would be charged and found out hours later when I saw my emailed receipt. I have a receipt from gassing the vehicle.

Richard O. le

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equipment was great. drove well. service checking in and on return was excellent

Britt R. le

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More overall cost transparency.

David S. le

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The staff member who greeted us and completed our transaction was great - personable, friendly, quick, knowledgeable and professional.

Kristina J. le

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Le client n'a pas laissé de commentaire.

Nicholas L. le

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Have more than one person at the counter. Truck was new and clean. Overall, $50 for 4 hours is a rip off.

James M. le

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Le client n'a pas laissé de commentaire.

James L. le

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Le client n'a pas laissé de commentaire.

Elmer W. le

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The staff was great. Very friendly. I will definitely use this location again.

Barbara C. le

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The staff is amazing. This is my 3rd time using them. Great team.

Allen M. le

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Rental is too expensive.

Charles S. le

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Le client n'a pas laissé de commentaire.

Carolyn W. le

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The service agent was the only person there. Even so she was pleasant and efficient and helped each person as best as possible given the circumstances. The facility is also very nice.

Ann N. le

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J and Colt are the best!

Jonathan L. le

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Le client n'a pas laissé de commentaire.

Jonathan R. le

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Le client n'a pas laissé de commentaire.

Aleem A. le

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Very assisting in all areas of finding the perfect size and pricing to accommodate everything I need I would give a 10 to the service I received

Shannon S. le

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Staff were GREAT! Thanks!

Bill F. le

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Le client n'a pas laissé de commentaire.

James M. le

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Le client n'a pas laissé de commentaire.

Benjamin S. le

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Le client n'a pas laissé de commentaire.

Edward B. le

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VERY GOOD STAFF. EXPLAINED EVERYTHING IN AN EASY TO UNDERSTAND WAY.

Denys H. le

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Le client n'a pas laissé de commentaire.

Vicki B. le

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Emergency pedal on GMC cargo van was broken so we had to switch vans. I will be a regular customer but sometimes it takes a long time to get waited on. Too few employees for customer demand.

ROBERT L. le

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None

David C. le

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Make sure location has sufficient staff, as once I had to wait a bit. Otherwise, everything is great - location is very convenient for me.

Jeffery G. le

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We had a little bit of trouble with getting the right truck matched with the right paperwork which was confusing but was handled at the end very professionally.

Matthew M. le

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Le client n'a pas laissé de commentaire.

Burney W. le

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Le client n'a pas laissé de commentaire.

Sarah H. le

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Three years of easy use.

Joseph C. le

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Le client n'a pas laissé de commentaire.

Melinda J. le

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Le client n'a pas laissé de commentaire.

emily k. le

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Great experience and but office was understaffed for beginning of the school year rush.

lamont a. le

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Facilities were very well kept. Staff was excellent. Friendly and helpful. I will be seeing them on my next visit.

Ann N. le

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J was great!

Aleem A. le

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Customer service was excellent

Donna I. le

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Colt Short checked us in and was very helpful. He explained everything and was available for additional questions.

Gina V. le

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Almost never anyone in the office and staff member was not helpful and basically rude. Rough day?

Kevin W. le

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Staff was always helpful every time that I needed anything - carts, broom, a larger storage space on the day of a move - they came through.

Ed J. le

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Staff were terrific. Place was very clean. Would use again.

David R. le

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Storage went very well. Truck rental was a different story. I had to pick up our 'reserved truck' from a different U-Haul facility 25 miles away vs 3miles away. An hour drive time added to our day.

JANE B. le

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Good space, good access, good staff. Thank you.

Jonathan W. le

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Staff did a great job from the moment I walked in until I left. Very friendly, courteous, and knowledgeable.

Kirstin T. le

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Seamless pleasant experience

david w. le

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Staff was very friendly and especially accommodating. It was a smooth transaction.

BENJAMIN K. le

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We appreciate the quality and convenience of the facilities and helpfulness if staff.

John N. le

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Great location and service.

James U. le

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Very smooth. The gentleman who helped me explained everything thoroughly.

Barbara C. le

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When my movers never showed Jay told me she would help when she got off. I said no. So she helped me find another company to move me. The staff went out of their way to help me. I highly recommend.

david s. le

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I stored a collectible classic car, but there were only places with a fairly poor cover (it leaked) and pollen built up unfortunately. All else was very good. Thanks. DS

Lynda B. le

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The staff at this U-Haul facility are excellent - always willing to assist. They are our go to place for trailers, trucks and storage.

Janelle M. le

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great service. very helpful staff

david s. le

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So far, just fine. Dustin is very helpful and efficient. Dave S 3/19/19

ELLEN S. le

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Customer service from Dustin resulted in an increase of $80.00 a month on my storage unit cost. VERY UNHAPPY

Dreama S. le

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Any time I went in they were friendly and helpful. Thank You!

SHONA T. le

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Every time we visited staff was helpful and entire facility was clean and well kept.

William M. le

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The GM was excellent to work with from the time I walked in the door until everything was completed. He runs a very impressive operation.

Matt V. le

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My experience was fantastic. Everybody was friendly, super accomodating, and the facility is spotless. I'll certainly use this location again, and will highly recommend it to others.

Ed J. le

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Chris was very helpful.

Sharon P. le

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Excellent customer service from Chris, Manager, & Staff when I had to use a combination of this U-Haul facility's products (U-Box, Truck, and Storage Unit) to accommodate sale and purchase of a home.

Paul L. le

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Staff was great!

Anh N. le

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Easy to work with. There was some confusion with my preliminary place online not matching my updated address, but it was all correct in the end.

JOHN B. le

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Once again very well taken care of. Appreciate the warm welcome and support of those at the front desk. I am a second-time user and was so well treated the first time.

Seth W. le

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Customer service was excellent!

Corinne D. le

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Nice place, clean and well lit & maintained.

Katherine S. le

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loved the carts for unloading and loading

dDavid M. le

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Staff was friendly each time we interacted.

JAMES C S. le

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The staff at UHaul Storage (especially Chris) have been amazing to work with. We have been a client since 2005. Nice JOB!

JANICE R M. le

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The Manager Christopher Davis was totally professional and an asset for U-Haul. At the same time he has a winning personality.

Richard F. le

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All the people I have dealt with at U-Haul Moving and Storage have been knowledgeable, efficient, and courteous. I would unhesitatingly recommend them to anyone in the Triangle with storage needs.

Monica Y. le

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Thanks!

MARGARET S. le

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very friendly and helpful

Drew M. le

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The GM never returned my calls. My initial check-in experience was unsettling and not helpful. I will avoid this location for my next rental.

joe f. le

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None

Yolanda L. le

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Great staff...

Vernon W. le

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Nice clean Place very friendly staff completely satisfied with my experience

Mamadu C. le

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great service

Mark C. le

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Chris, the manager, has excellent customer service skills. He is extremely knowledgeable about the products, services, and even the systems he uses. It’s a real pleasure getting to deal with him.

Altea T. le

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Great experience!!! Highly recommend U-Haul storage.

Sheng L. le

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Everything is good. The only complaint I have is that they never told me that I should make an appointment 24 hours before I pick up my Ubox from the warehouse.

Isabel R. le

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I did not actually visit the U-Haul Moving and Storage facility because I hired moving helpers, however the move was efficient and well priced. I would recommend to anyone.

Marvin S. le

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Rick B. le

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Christopher and his staff are the best! They are all courteous and helpful with my rental and storage needs. This business is top notch!

Kevin W. le

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You seemed a little understaffed so service was slow on a Saturday afternoon. When the staff got to us, they were very helpful.

Melaneia N. le

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Thank you Uhaul

Riley M. le

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Great experience with UBox for our move.

Cindy S. le

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The staff at this location is the most helpful and friendly of any storage facility I have ever used.

Emily T. le

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Great customer service! Everyone was very helpful and kind. The storage unit was easy to locate and access and carts were available to help us move in. Would definitely recommend to others!

Gwyn M. le

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Wonderful!

Pamela M. le

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I did not use this storage reservation and could not cancel the reservation online.

TERRY E. le

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The employees were always super nice and helpful and seemed to be in great moods. The units were spotless and the place always smelled clean.

David E. le

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Very pleased

Barbara T. le

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All personnel very nice.

JESSICA M. le

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I have always felt that the staff was helpful and courteous and that my belongings were secure in the facility. I would rent storage from UHAUL again in the future and would recommend to a friend.

Bob J. le

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Excellent management here. we will do business with them as needed.

Carl S. le

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Chris is an excellent manager.

Bev A. le

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Chris and his staff are the friendliest and most helpful! Cleanest facility I've ever seen. Will definitely recommend this U-haul location to others! Thank you for making this a positive experience!

Chris K. le

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Top notch facility and excellent customer service.

Xiaobo M. le

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Everything is great !!! I would like to recommend this U-Haul Storage Facility to my friends and continue to use for my future moving and storage. Thanks a lot !!!