Customer service was great, everyone was friendly and eager to help.
Sharon W | First ImpressionsSelf Storage Units in Chapel Hill, NC, 27517
U-Haul Moving & Storage de Chapel Hill
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- 4,5 - Cote moyenne des clients
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I would like to say thank you for the great staff!! Everyone was always so helpful. I would have liked the lighting to be a bit better, but overall it was only one of my units that needed better lighting. The other unit was great!
Cathy S | Overall ExperienceThe associates at this Uhaul are always wonderful and helpful
mary e | First Impressionsjoseph was extremely friendly and helpful
Pamela T | First ImpressionsThank you, thank you thank you thank you so much. I cannot thank you all at U-Haul enough. I may not remember all of your names, even the ones out on the grounds I remember every phase that I saw that you diligently helped in every effort that I needed, as I rented the storage All the ways to know the proper information. The young ladies that helped me are exceptional and professional, may the peace of God be with you all and thank you, U-Haul staff friends, grateful heart., Hart
TRACY H | First ImpressionsOverall great experience. The facility is very clean and well maintained.
Samuel W | Online Move InI had a great experience from start to finish. I was able to secure my unit on the spot, got a free month's rent, and just had to call and let them know when I had everything moved out to stop the payment which happened immediately.
Pamela A | Overall ExperienceStaff went above and beyond to help us in a difficult time.
donna b | First ImpressionsThe agent at the facility was very helpful in ensuring I was fully informed and that all my needs were met. I commend him.
Keith A | First ImpressionsThis U-Haul facility was really helpful and I was a day late turning in my truck. Even though that was true, they called and offered me a free month of storage because I was struggling financially and they knew I could really use it. During my move from Wilson to Gastonia, U-Haul has really come through for me and the location in Chapel Hill made it a lot easier.
RYAN J | First ImpressionsWe needed you! Once more....truck & short term storage. -- thank you.
LEE C | Overall ExperienceThe staff were friendly and helpful but we didn’t go into the unit until after hours. There was a dead mouse in the unit and it wasn’t as clean as we had expected for an inside climate control unit. I did call the office and they said they would check the mice situation in that building
Janet J | First ImpressionsI will say it's very warm even in the "climate controlled" section of the building. I have temperature sensitive items in storage and I'm hoping they will not need to be documented for insurance purposes. Thank you.
Patricia V | First ImpressionsMy unit door was damaged and open and hard to raise lower and unlock.
Michal J | Overall ExperienceThe process was easy fast and cheap so I give them a 10 out of 10 and I would recommend them
angel j | First ImpressionsStaff was very helpful
DALE P | First Impressions