Le client n'a pas laissé de commentaire.MARITZA G.
Customer Reviews for U-Haul Moving & Storage of Chula Vista
Pour nous contacter
Chula Vista, CA 91910
(54 freeway and highland/4th ave exit)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JESUS O.
Le client n'a pas laissé de commentaire.Paul A.
Le client n'a pas laissé de commentaire.MICHAEL G.
Le client n'a pas laissé de commentaire.FAITHE L.
Le client n'a pas laissé de commentaire.Isaias C.
Well I was quoted 2400$ and when I went to pay somehow it was up to 3700$ and about a month prior I got quote for april1-5 and I'll never recommend or use u-haul again unless I get the 1300$ extra I had to pay back. Penske and budget would have been cheaper! I only went w you guys because of cost but never again!!ADAM L.
I'm very disappointed of mileage and has was marked in the paper that was given to me compare to the that I used and gas. Luckily that I took a photo of the speedometer and gas that I put in the truck when I returned the truck and I have a proof of the miles and gas that I used and turned out I was totally right.SEPI N.
Le client n'a pas laissé de commentaire.Miguel L. | Premières impressions
Jonathan was very helpful and clear about what to do.Demi G.
Le client n'a pas laissé de commentaire.Omar R.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.ANA J.
The staff was very organized and professional. Will be coming back.ARTURO R.
Le client n'a pas laissé de commentaire.JOSE P.
Not much. Everything went pretty great. Maybe maintain (lube) the track the door travels on.JACOB C.
The staff was great. Will definitely use this location again.JOSE S.
Le client n'a pas laissé de commentaire.JAMAAN F.
Le client n'a pas laissé de commentaire.CONNIE Z.
Le client n'a pas laissé de commentaire.JORGE G.
I feel that the quality and customer service is what one would expect to receive. Great attitude and customer service which is much appreciated.DONALD W.
I was. Trying to complete the return form but as i put the milage it would say it was wrong sow i just left the keys and i called the office but they took long tome to answer .. I couldn't wait to return it the next day do to movingNOE V.
Le client n'a pas laissé de commentaire.Debra K.
Staff was knowledgeable, helpful, respectful, attentive, helpful, courteous and friendly. They all seemed to work very well together. Smooth processANGELICA E.
Le client n'a pas laissé de commentaire.Daniel H.
Clean I return the car there wasn't RV with a tow hitch blocking the driveway so was forced to park it in the corner that was not really a parking spot that's the only thing that missed up my experience but everything else was great.RACHEL A.
Was very satiated David Duff .DAVID D.
Le client n'a pas laissé de commentaire.ANA M.
First of all, the assistant manager , Steven, at the Lemon Grove location went over and above to locate the trailer we needed. Then the Chula Vista crew was great , we showed up right before closing and they were able to get us in and out very efficiently. The only improvement I. Would recommend would be a larger return area.Jeffrobert M.
Le client n'a pas laissé de commentaire.EMMANUEL F.
Nice People.....DANIEL R.
Le client n'a pas laissé de commentaire.ENRIQUE C.
Le client n'a pas laissé de commentaire.CHANEL G.
Le client n'a pas laissé de commentaire.FAUSTO M.
Le client n'a pas laissé de commentaire.ALBERTO G.
Le client n'a pas laissé de commentaire.JOSEPH G.
Great job guys ðŸ˜ŽARTHUR G.
Le client n'a pas laissé de commentaire.Hort S.
Great jobJOHN L.
Le client n'a pas laissé de commentaire.NATALIE A.
I've rented trucks from this location on several occasions. The trucks have always been clean. Those working behind the counter have always been fast , efficient and most helpful. I will continue to use this location whenever I need a truck.KENNETH R.
Le client n'a pas laissé de commentaire.Louis C.
BIG BIG BIGGG thank you to Jonathan McClendon for your help and professionalism. Because if you Jonathan, I will stay a loyal customer with Uhaul! Thank you and keep up that SOLID work ethic.JESSIE Q.
The u haul representative typed my email wrong. I don't have a receipt. I was charged for renting furniture pads , when I bought some. I had to return the truck all the way back, when the website allows me to drop off where I moved to. Some thing seems wrong , why offer one way if it is not really available? I returned the truck with half a tank but I will not get reimbursed for it, but if I return it with less I will be charged.JOSE A.
First time I rented a trailer service was great - respectful and courteous. Last time I had orders as to where I was to stand barked at me. For the first time I was told to scan my drivers license with incomplete instructions. What happened, new ownership?KENNETH C.
I can't say enough great things about the Chula Vista Uhaul. They are professional, accommodating , courteous and fast. I was in and out in no time. Thanks again for another great experience. -Brawn & Brains MovingANTOINE M.
Le client n'a pas laissé de commentaire.JORDAN C.
Service person was very accommodating and friendly. Great Service He came out to the return area almost immediately..Aaron W.
Ricardo martinez was helpful and ProfessionalBRIAN O.
William that in hooked the trailer we rented was great and very friendly.PAULINE M.
Very helpful and nice. Real people solving real problemsSABRINA B. | Premières impressions
Le client n'a pas laissé de commentaire.Sabrina B. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph F.
Incredible staff, accommodating & knowledgeable.Toni A. | Premières impressions
Great service from FranciscoRobert T.
Le client n'a pas laissé de commentaire.Amy M.
Being a Senior Citizen I was unable to read the contract I was signing until I got home and could use a magnifying glass, so I did not notice, until then, that I had been over-charged the "per mile" fee for the van I rented. The website had stated it was 0,59 $ cents per mile for Wednesday's yet I was charged 0,79 $ cents per mile. I told the man whom checked me out that I did not have internet service on my phone when he told me to use my phone to check the van back in when I turn it, if it is after hours. He said nothing about using my laptop when I got home. The only other thing he said was to be sure to fill it with gas before I return it. They close at 7pm and I was at a gas station a few blocks away at 6:45pm to fill the van, when I saw just above the gas tank cap a sign that stated to "use E85". I had no idea what E85 was and neither did the guy that worked at the station. I was the only customer so I could not ask anyone else there. I called CV Uhaul and got the recording which stated the staff were busy helping other customers and would answer the phone shortly, so I waited. At 7:06pm I gave up waiting for Uhaul staff guessing they had already left the building. So I texted a friend to find out what E85 is. I found out the fuel Uhaul want in the van was Ethanol, not the Unleaded their website states vans use. I had to drive five miles in the opposite direction to get to the specialty gas station to get the Ethanol. Since I returned the van after 7pm and did not do the online check out Uhaul charged me an extra days charge. When I saw that charge along with the overcharge for the mileage, I called Uhaul CV. The woman was willing to give me a 20 $credit for not doing the online checkout but refused to correct the overcharge for the mileage. So I said I would be contacting my credit card company to file a complaint. Then she said she was removing the 20 $credit she had given me for the online checkout since I was filing a complaint. So I ended up paying 100 $for that 19,95 $ rental van for one days use! Certainly NOT worth it! Go to ANY competitor but DO NOT COME HERE!NANCY P.
I did not like the fact that I had to upload a copy of my driver's license via the web. Doesn't seem safe or secure for my privacy.ALFREDA R.
Le client n'a pas laissé de commentaire.TOMAS S.
Very friendly service. We always use this location because of the dependability & expertise of the staff here.APRIL P.
Le client n'a pas laissé de commentaire.john D.
Le client n'a pas laissé de commentaire.GLENN J.
nothing, just keep dong the same ;-)Jeffrey G.
The gentleman that helped us was fantastic. Friendly, attentive, knowledgeable. Thank you!!JENNIFER R.
The location at Lemon Grove has terrible customer service, and rude personnel.JOSE L.
Le client n'a pas laissé de commentaire.Tessa S.
Le client n'a pas laissé de commentaire.ARLENE P.
Don't make the customer fold the blankets, that should be good customer service ....!!!!!JUAN E.
Great service. Amazing crew every time. Highly recommend this location. Thanks guysAntoine M.
Everything was good, thank you!RICARDO S.
Le client n'a pas laissé de commentaire.FITZ D.
Le client n'a pas laissé de commentaire.Ricardo F.
Excellent customer service ðŸ‘Cesar M.
Average location and the vehicle I rented was clean on the inside but was not clean on the outside. Staff was very professional.RAUL V.
My experience was beautiful,JUAN G.
Le client n'a pas laissé de commentaire.CAESAR P.
Le client n'a pas laissé de commentaire.JUAN D.
Staff was fast and very helpfulSean O.
Le client n'a pas laissé de commentaire.SERGIO D.
Excellent service!! The manager Ricardo, Aaliyah and the entire staff is always friendly, helpful and go the extra mile to ensure customer satisfaction. We always come to this location. Mr. Booker Express Luggagecarlton B.
Le client n'a pas laissé de commentaire.JACOB J.
Le client n'a pas laissé de commentaire.RENATO S.
Take care their customer right away. Ver accomodating. Answers our concern.Belen B.
Le client n'a pas laissé de commentaire.PALOMA Z.
Le client n'a pas laissé de commentaire.ANA A.
The call center continues to screw up the reservations. No matter the location in CA. There are always multiple mistakes in getting the details correct. one way or round trip. number of miles. etc. Very frustrating. If not for the location staff at each location. I would take my business to a competitor. I hope the call center can get some needed training and follow up. My specialty is problem solving. NOT that difficult. This is truly a system issue. When will it get fixed???Ronald S.
Le client n'a pas laissé de commentaire.FRANCES S.
Excellent service à la clientèleFABIOLA E.
Le client n'a pas laissé de commentaire.Rebekka Y.
Le client n'a pas laissé de commentaire.MARIA H.
Le client n'a pas laissé de commentaire.LUIS M.
I found the process to be very easy and Nina to be so helpful in making my experience renting the truck. I will definitely recommend this U-Haul location to others and will use again myself!! Thank you!!!CAROL S.
Very easy to book online. Thought it was a little weird to supply a 2nd phone number and have to call them.David W.
Le client n'a pas laissé de commentaire.Robert S.
All my stuff arrived broken due to in experienced movers approved by Uhauljoey N.
Le client n'a pas laissé de commentaire.Stephanie W.
Le client n'a pas laissé de commentaire.Armando R.
Great efficient t service and excellent equipment. Will use this location again.DENNIS L.
From check out to check in I had an overall great experience. I would definitely recommend U-Haul and this location to anyone.BERNARD P.
Le client n'a pas laissé de commentaire.JOSEPHINE A.
Le client n'a pas laissé de commentaire.David J.
Good serviceSusan F. | Expérience générale
Rick and staff were very helpful on the check in as well as having me as an ongoing storage and UHAUL customer. Merci!JAMES S. | Expérience générale
Le client n'a pas laissé de commentaire.Lanny H. | Premières impressions
This is one of the cleanest and most well-maintained storage facility I have ever seen. The staff has always been helpful I have always been able to get a parking spot and the hours are perfect.If I ever need a storage facility again I will be coming here without a doubt.KATHLEEN G. | Expérience générale
All staff were friendly, helpful and attentive. The GM was particularly helpful in resolving an error on my original contract. Very grateful for his willingness to go the "extra mile" for me.SANDY O. | Premières impressions
*****MARIA R. | Expérience générale
I could not say it any better 5 stars on my book. Kudos to Rick's Team!hugo r. | Expérience générale
Overall .***** Thank you guysMARIA R. | Premières impressions
The whole crew was always amazing, thank you.Marlon G. | Expérience générale
Very helpful and friendly! Would definitely recommend this facility to others. Setting up a unit online was a bit confusing but that could have been due to poor cell service. Overall, the service once we got to the facility was exemplary!Paige S. | Online Move In
Le client n'a pas laissé de commentaire.Callahan G. | Premières impressions
The workers at this Uhaul at Chula vista 99n 4th have been amazing the 2 years I’ve rented thereEsmeralda s. | Expérience générale
Le client n'a pas laissé de commentaire.Philip R. | Premières impressions
Keep up the superb work.Marlon G. | Premières impressions
On the phone they told me I had to take what they had and only 450 miles any over it was 40 cents a mile . Then as I picked it up they told me 75 cents a mile . She tried to rip me off . Bad businesschris h. | Expérience générale
we'll run businessJames S. | Expérience générale
My recent U haul moving truck rentals, the storage offer and your over the phone customer support staff were all top notch and refreshing to work with. Thank you again Mike Cunninghammike c. | Expérience générale
Great Customer serviceMarvin P. | Premières impressions
Rapide et sympathiqueguadalupe h. | Premières impressions
No complaints at all. Friendly service.leonard f. | Expérience générale
.Francisco H. | Expérience générale
Manager location and employees were very helpful and provided an outstanding service!Cesar G. | Premières impressions
We gave above average because on the add it said 79cents per mile but upon checking the receipt it was 1 $and some cents. But the service all the employees was remarkable especially Ricardo. Amazing.Joshua P. | Premières impressions
Josh and Jonathan and the other young man provided excellent service. I believe Romell is the name of the person that took our original call the day before, and he also provided excellent service.austin w. | Premières impressions
I was dealing from another state and it was great.josie r. | Expérience générale
Easy, fast and friendly.Ofelia U. | Réservation
My problem I had was with getting my u box back the people at the call center had no idea how to work it to return my property so I could pick it up are on your web site to schedule a pick up need fixkenneth M. | Expérience générale
I had a great welcome. Thanks for all your help.MARIA L. | Réservation
Mark is an amazing manager! Very kind and helpful. He has a great team! Very professional! Thank you all for making things easier for mi. Keep smailling. Stay humble and kind.ALBA F. | Expérience générale
U-Haul storage facility this place is excellent storage facility. I would recommend this facility to anyone . Very clean, and very friendly. Had a very good experience .!michael e. | Expérience générale
Mercigriselba c. | Expérience générale
Services supplémentaires à cet emplacement
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Nous vendons des centaines de produits qui facilitent les déménagements!
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