Le client n'a pas laissé de commentaire.Gwendalyn S.
Customer Reviews for U-Haul Moving & Storage of Clarkston
Pour nous contacter
Clarkston, GA 30021
(East of I-285 @ Church St Exit)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
When I made my reservation online opted out of insurance coverage. I was charged anyway. This isn't the first time this lady has done this. She did not ask me if I wanted to add it(like most other uhauls). Very disappointed and will not use this location ever again.Lincoln A.
Le client n'a pas laissé de commentaire.mataya J.
Le client n'a pas laissé de commentaire.SAGAR S.
Le client n'a pas laissé de commentaire.Deanthony D.
Le client n'a pas laissé de commentaire.Abdoul D.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.javier R.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.GREGORY W.
Le client n'a pas laissé de commentaire.Tony M. | Premières impressions
The staff was very friendly and helpful and fast. I got in got the truck I wanted moved and then returned the truck that same day with no issues!Mikal M.
The lot is sort of small and getting in and out is a problem however the service from your employees was excellent and they were very friendly and helpful.Reva Annett Z.
Zombie was great. I've used this U-Haul location many times and her customer service is impeccable! Thank you Laura :)Helen T.
it would be better if the unit was accessible 24/7.ashley b. | Premières impressions
Le client n'a pas laissé de commentaire.Greg M.
Le client n'a pas laissé de commentaire.Tracy W.
Le client n'a pas laissé de commentaire.MARK O.
I select a drop off location that was 4 minutes from by apartment and I received an email to take to a place that was 20 miles out of the way. Why can't the costomer keep their drop off loction that we selected .zachary B.
Le client n'a pas laissé de commentaire.Michael T.
The people at this location are great! I've rented from quite a few different UHaul dealers and this one is at the top of the list for customer service.Brian B.
Rude and unprofessional personnel. I have been asked to leave a tip for doing nothing. Will not return to this location.CLAUDIO M.
Unfriendly personnel. Don't want to listen and avoid eye contact when talking. Won't use this locatin again.CLAUDIO M.
Do not let some one reserve a rental after hours without an associate inspecting the truck first. Apparently the truck was brought back at 5:30p and the store closed at 5p then I came to pick it up at 6p. The truck was damaged delaying my move an extra day. I was told I will not be charged for extra day and I was. What a big messLawrence P.
Le client n'a pas laissé de commentaire.devyn B.
Le client n'a pas laissé de commentaire.Nelda M.
Le client n'a pas laissé de commentaire.Steve C.
Le client n'a pas laissé de commentaire.MARK O.
*Some staff was unprofessional, and unhelpful *facility poorly is lighted *entrance to storage cluttered with cleaning items *there is a storage unit right at the entrance where a renter blocked the way with his belongings *carts are too few and too small *sometimes difficult to reach facility by phoneFREDERICK H.
Easy online check-in / check-out. Would recommend / rent again.Frank W.
RE: contract # 13187153 Hello. I have just returned vehicle BE 1922F. I wanted to make you aware of problems I had with the process and the vehicle itself as I am expecting a reduction in fees. I arrived at about 410p for my vehicle. When checking in, the woman gave me keys to the wrong vehicle so I went through the entire check-in process in the heat and had problems because mileage didn't match. Note: this woman was not particularly friendly. Went back in and was given the keys to the vehicle I was supposed to have by the other woman working. As soon as I got in the car to drive I noticed a horrible sound which I thought was related to putting it in gear. I told that woman and asked her to come check. She came out, put it in gear and out and it didn't make the noise. That is all she did. Not knowing what to do, I took the keys and drove away. I assumed the problem was gone. I noticed a grinding sound half way home. I live a mile away. As soon as I got home I called but the office was closed. I asked about getting another vehicle and was put on a hold which I was told would be 30 minutes. I had arranged for someone to come move my stuff. Upon taking a closer look, we realized the issue was that the side door does not register as closed. Someone at some point (not me) used drywall screws to try to fix an issue with the door. Attached is an image I took Sunday evening shortly after renting it. When you shut it you have to shove it in. And the vehicle continually beeps about the door being open and makes the grinding sound as it attempts to lock. Over and over. I had no choice but to use this vehicle. It made for a very very stressful move. I returned the vehicle with the appropriate gas at 9a as opposed to 4p today. I feel I should be given a significant reduction in cost, as this vehicle really should not be used until it is fixed properly.trish M.
Le client n'a pas laissé de commentaire.Torre G.
Le client n'a pas laissé de commentaire.Cristlin S. | Expérience générale
Truck that I had reserved was not on site. Agent was able to put me in another truck quickly and seamlessly.Christopher A.
The staff were wonderful. We were told we had to drop the trailer and truck in separate locations in Atlanta and she warmly said that was not the case and she could easily account for both at her locationHeather M.
All my items had mole and rust water on themCristlin S.
Le client n'a pas laissé de commentaire.Virginia J.
Le client n'a pas laissé de commentaire.Steve W.
Wynn her her staff have the BEST customer service. They were friendly, answered questions patiently, and had clean equipment. I will make this U-Haul my main location for services. Thank you again, Wynn!ursula B.
Ms Tommy was awesome. She got me in and out with my rental fast and courteous. She is great!John G.
Le client n'a pas laissé de commentaire.Kevin D.
Le client n'a pas laissé de commentaire.Natarsha Y.
Le client n'a pas laissé de commentaire.Suzanne B.
Le client n'a pas laissé de commentaire.Quashawn S.
Le client n'a pas laissé de commentaire.Chris G.
Le client n'a pas laissé de commentaire.Lakisha G.
Great friendly customer service A++++++Mohamed Ali E.
Le client n'a pas laissé de commentaire.Randall A.
Customer guidance when office is closed by returning equipment or a security guides personnel to help peopleInnocent N.
Excellent customer serviceramona S.
Only thing I didn't like is that the truck should have a full tank of gas at all times never should get a truck on less then or below/4 tank of gas. Other than that my experience was very satisfying.David R.
The sales person was excellent, and the person who helped me hook up was awesome! Not sure you can improve on that.KEVIN H.
Le client n'a pas laissé de commentaire.Kia H.
Le client n'a pas laissé de commentaire.George P.
Le client n'a pas laissé de commentaire.Akhilesh K.
Everyone was extremely professional and very friendly. Wynn had a pleasant attitude while we inspected the vehicle. She was so kind and patient to personally walk me through the check-out process. And Josh was very nice and fast while checking me back in. I've had BAD experiences in the past with OTHER UHAUL LOCATIONS! Not here, I will definitely rent here again!JENELL C.
Let me be clear, my biggest issue is with UHaul and not this particular location. I had a reservation for over a week and when it was time to pick up the van I was informed that there was no van to rent. A huge problem for me as I had to have the van in a certain time window. We had to scramble to find another van in time. The original location was helpful in finding the van but it was still a major, major inconvenience and we received no apologies from Uhaul. As to the van I was ultimately able to rent, it's condition was questionable. It seemed that every panel and window in the van rattled and I felt as if the van was held together with elementary glue.Paul B.
Le client n'a pas laissé de commentaire.Namdev T.
Le client n'a pas laissé de commentaire.IAN B.
You can not improve upon integrity and efficiency.Bobby A.
Great customer service! Laura was super nice and helpful.Grace P.
Le client n'a pas laissé de commentaire.edna L.
The employee is friendly and professional. I strongly recommend the office to my friends.Hiroki K.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.Cynthia L.
Le client n'a pas laissé de commentaire.Angelica F. | Premières impressions
Having more parkingHumberto O.
The one weird thing was that they didn't have the ball mount for the trailer for sale so I had to drive to another location, which wasn't too bad. Everyone was very nice and helpful.Scott P.
Was charged cleaning fee even though truck was returned cleaner than it was when I picked it up!Andrew N.
Customer rep at counter very Nice, Courteous and informative. Excellent service à la clientèle.Margaret R.
The staff on the property are very polite and they seem to remember repeat customers. They're very professional and seem to have great knowledge of the computer system in use there.Kenneth P.
The customer service was excellent!! They two staff members that were there were very helpful and considerate!!! Also, great location!!!Tiffany H.
Every aspect of the process was easy. Staff was courteous and I appreciate that they verbally stated the items I ordered. A little thing but it mattered to me.Robin C.
Le client n'a pas laissé de commentaire.Elizabeth S.
885 Northern Ave was quick and very friendly and great to deal with. BRS at 473 N Clarendon Ave--was a waste of time, no return calls or text after multiple attempts.Joseph E.
Le client n'a pas laissé de commentaire.Cody P.
Picking up my truck was kind of okay but dropping off was bad. The full-figured Caucasian woman and the African American guy w/ the short dreads were trying to scam me into filling up truck to half and trying to manipulate me into believing that it was on half before I used. I took photos before and after so that didn't work. Also the manager wasn't aware that I had returned the truck on time; she called me and didn't see my returned paperwork. So I let her know what I am writing now and she was not pleased. Idk if this been going on or what but I will NEVER EVER go back. Thank you but no thanks. It's not trusted.Torionna H.
Le client n'a pas laissé de commentaire.Naimaung W.
I like everything vans also customer service tank uAliyas S.
Good customer service, easy checkout and return. No complaints.Donalyn G.
Hands down the smoothest rental EVER! From the front end employee to J.R. at the return, no problems, easiest rental ever.JEFFREY S.
Charged way more than my reservation. Staff did not know how to load car on car transport carrier. Staff damaged car substantially, and transport of car had to be cancelled. Staff did nothing to remedy the situation.Kimberly S.
Le client n'a pas laissé de commentaire.Myrna J.
Le client n'a pas laissé de commentaire.PORTIA D.
This location has been a lifesaver!!Corneilus J.
Maintain the current customer servicedanniel G.
Le client n'a pas laissé de commentaire.Thuan L.
Le client n'a pas laissé de commentaire.Sahara E.
Le client n'a pas laissé de commentaire.KIA P.
My tank was rented at "full" per contract but was at 3/4/. Otherwise they were great all around.Daniel F.
The staff was extremely friendly. I will always try to rent from this location in the future.BRIAN S.
Le client n'a pas laissé de commentaire.John H.
Professional and friendly!JUAN C.
Le client n'a pas laissé de commentaire.joseph T.
Le client n'a pas laissé de commentaire.Love M.
Le client n'a pas laissé de commentaire.Jenny P.
Le client n'a pas laissé de commentaire.Amy K.
Le client n'a pas laissé de commentaire.Karen B.
Gas â›½ï¸ is not full when they give me, gas readings is not clear to renters, I put gas â›½ï¸ more than I used.Birhanu G.
Le client n'a pas laissé de commentaire.Ngin M.
Le client n'a pas laissé de commentaire.Bizuneh Hagos B. | Expérience générale
Le client n'a pas laissé de commentaire.DERICK B. | Premières impressions
Le client n'a pas laissé de commentaire.Angela P. | Expérience générale
No power or light in unit was less than ideal. The fact that I couldn't access my stuff 24 hrs a day was inconvenient. The manager was so sweet and cute殺Bryon M. | Expérience générale
If possible, have each facility take a photo of the return key area. I spent longer than I wanted to trying to find the key return at the Avondale location: the picture in the site pictured an orange box while the actual facility had a slit in a garage door. Was very confusing.paul c. | Premières impressions
Ms.Wynn and Shamika have excellent customer service. And I would recommend Uhaul to all my family and friends because of them. Thanks so muchLAKEYSA C. | Expérience générale
I don't have no comment I will recommend a friend anytimecynthia s. | Expérience générale
Le client n'a pas laissé de commentaire.Cleveland H. | Expérience générale
Le client n'a pas laissé de commentaire.Cody W. | Expérience générale
The staff was so friendly and kind. They helped me out. I would definitely recommend them to everyone.Kelly H. | Premières impressions
Le client n'a pas laissé de commentaire.Matthew S. | Expérience générale
Le client n'a pas laissé de commentaire.Myra K. | Expérience générale
Excellent service beautiful conversation very fast thank youSason A. | Expérience générale
My only complaint is that I had to get rid of alot of items from my unit because, despite it being locked at all times when I wasn't present, I came back to a muddy unit. All my belongings had mud all over them, which I don't understand because it's a contained space. Other than that I have no issues. Staff was good, especially the manager Wynn. Great customer service from her every time I encountered her.Essence P. | Expérience générale
Very nice and friendly staff Did everything for us to move in after the online person messed up !! Great managementDoris B. | Premières impressions
Le client n'a pas laissé de commentaire.Latsamy B. | Premières impressions
Le client n'a pas laissé de commentaire.sharlener r. | Premières impressions
Le client n'a pas laissé de commentaire.Barbara L. | Expérience générale
Very good service.anglea s. | Premières impressions
Very easy in all aspects. I never knew that location was there. Have told everybody about it.john C. | Expérience générale
I like your customer servicealoys s. | Premières impressions
After my devastating experience with Uhaul from Macomb , Michigan to Atlanta, GA . I thought I would never use this company again. The Manager & her staff @885 Northern Ave, Clarkston, GA 30021 changed my mind & trust back into Uhaul . This store is a Golden Ticket & Example of Excellent Customer Service Experience ! Every team member is throughly trained and able to answer all of my questions or concerns. The manager, Lynn , is an phenomenal Uhaul asset to Uhaul's high quality of Pure quality and provides pass my expectations of Great Customer Service! Thank you team 885 Northern Ave, Clarkston, GA 30021 for being Awesome Essential Workers & treating us like we're family and not just another number .Nicole S. | Expérience générale
Nice lady's real friendly and helpfulreginald j. | Premières impressions
Two days before I had reserved a storage unit at another Uhaul storage facility; when I got there they told me my unit had been given away and it was first come first serve. I then made a reservation at this location and I called to ensure when I arrived the next day my unit would be available. Wynn, the GM was very understanding and assured me my unit would not be given away. When I arrived her staff was more than accommodating. They provided excellent customer service.Myra K. | Premières impressions
My unit needed a new door and the staff was on it. The staff was great at all times.Margaret O. | Expérience générale
All my things flooded and they were not happy about me filing a claim. I just had a baby and all of the contents in storage were brand new and unopened baby items that I dearly needed at that time. It was tragic. I cried. Then only got back 100 dollars for all the items that were damaged in the flood.aaisha m. | Expérience générale
Le client n'a pas laissé de commentaire.Tiffany L. | Expérience générale
Le client n'a pas laissé de commentaire.Chambrale P. | Expérience générale
Friendly and helpful staff, the unit is inside but resembles a warm morgue in a basement, difficult to load/unload because of the construction of the building.Joseph V. | Premières impressions
Le client n'a pas laissé de commentaire.DECORIAN O. | Premières impressions
Staff was so friendly made my transition smoothPATRICIA R. | Expérience générale
Le client n'a pas laissé de commentaire.JACQUELINE G. | Expérience générale
We lost most of our things to mold in just 20 days of our stuff being stored there. Mold everywhere. I did four trips trying to clean it out and I came back to get the trash they already threw it away and charged me an extra$45 for it as if I didn't just lose items to mold in their unit. They were very insensitive and one young lady was talking about being petty about having to throw away items we came back to get. I wish it was a little more professional and they were a little bit more understanding of my situation.Marcus L. | Expérience générale
Le client n'a pas laissé de commentaire.Collina E. | Premières impressions
Very helpful staff. They made last minute changes for meankur s. | Online Move In
Le client n'a pas laissé de commentaire.LATRECE M. | Expérience générale
Le client n'a pas laissé de commentaire.Sakita F. | Expérience générale
The staff at this location have given awesome service. Wynn Reagon leads an amazing staff who are willing to go above and beyond. This place rocks and I will give this location an A++ ratings. Keep it up ladiesClement P. | Expérience générale
Le client n'a pas laissé de commentaire.Margaret O. | Premières impressions
The staff was under a lot of pressure because their trucks had been vandalized but each team member remained kind and courteous while assisting me with my needs.KIESHA W. | Premières impressions
Le client n'a pas laissé de commentaire.Sharod a. | Expérience générale
Le client n'a pas laissé de commentaire.Chelsi M. | Premières impressions
Wynn and her staff are helpful, kind and very welcoming.PATRICIA R. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICIA R. | Expérience générale
I highly recommend this Uhaul location - we rented two different trucks, a storage unit, and dollies. The staff were nice and competent, the facilities were clean and working, and owner, Wynn, was incredibly helpful, even taking her own time to help us after hours. We had lost our gate card access and she came to help us and was available by phone whenever we needed help. Truly blessed to have picked this location for our move - it went much smoother than it would've been had we picked another location! Thank you!!Paul Mark A. | Expérience générale
Very helpful at Clarkson u-haul...the best!!PATRICIA R. | Premières impressions
The customer service at Clarkston is great. Personnel amical.Monica H. | Expérience générale
Amazing staff, including Wynn and Shamika.Richard L. | Premières impressions
The ladies working at this place are awesome and they have a great manager Wynn. Absolutely polite and pro-active.This place can get A+ ratings.Clement P. | Premières impressions
Le client n'a pas laissé de commentaire.Francis R. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick M. | Premières impressions
Le client n'a pas laissé de commentaire.lacrisha w. | Premières impressions
Exceptional customer service & very professionalOyakhilome B. | Premières impressions
My move to Tucker was temporary, but all my things were in great shape. No water damage or anything stolen. The staff were friendlySELITA B. | Expérience générale
Le client n'a pas laissé de commentaire.JESSE R. | Expérience générale
Ms. Wynn & staff We’re amazing every helpful and accommodating to our needs..I would definitely do business with them again if need be..A+ in service and communication.thanks Ms Wynn for everythingKASHIF R. | Expérience générale
Uhaul's , Northern Ave location is the best representation of , " Customer Service Excellence " ! The leadership & teamwork shown here should be a blueprint for customer service standards. They make you feel like you're part of the Uhaul family . We truly appreciate all staff & management at this location.Nicole S. | Expérience générale
All my items were damagedEmma H. | Expérience générale
I was very happy with my service at the facility.Edward S. | Premières impressions
They was great and treated me like family and if I need them again I will go back there .Tracy P. | Expérience générale
Your staff was absolutely amazing. The manger went abouve and beyound in assisting me. Again, Kudos to the intire staff. I was definately impressed. Thank you and keep up the good work! Jack Williams Director of YMCA Early Learning Facilites Metro Atlanta YMCAJack W. | Premières impressions
The gate code for getting into the storage is a problem. My Fob doesn't work. I couldn't at the beginning use the card or the code given to me. Went back yesterday to store some things and the Fob didn't work. I managed to get in.SELITA B. | Premières impressions
The manager made my experience with Uhaul a wonderful one. I can't thank her enough.Jesse R. | Expérience générale
Laura was extremely helpful, while multitasking. My move was alot LESS stressful when I left. Thanks Laura!!!!!lequan j. | Premières impressions
Le client n'a pas laissé de commentaire.Vanessa B. | Premières impressions
This management is horrible, rude and so unfriendly,judgement. You need to work on that ugly black lady. She's so racist. Thank youABDURAHAMAN M. | Expérience générale
Le client n'a pas laissé de commentaire.Gloria T. | Premières impressions
The step into the interior lockers From the outside is difficult to maneuver with a cart. Other than that, good experience. Staff was very friendly and helpful. I needed a larger unit and they were happy to help me out.Anne M. | Premières impressions
I got mold on my furniture that was stored in a inside unit waiting on a response .Harrison H. | Expérience générale
young lady who help me tue the 8thof sept was so so helpfullVARETTA C. | Premières impressions
The staff are very helpful.JIBRIL B. | Expérience générale
"They are thee BEST STAFF i believe #Uhaul has on the whole east side of Georgia..thank you ladys for treating me very well for alot of years"Jusmeallah d. | Expérience générale
Thank you so much to Ms Reagan and her crew for helping my family save what we had, and we're forever grateful!Toni S. | Expérience générale
The ladies were great and friendlyKeith C. | Premières impressions
Oh I love all of you employ a manager or shift managers so glad employees they are very friendly family I feel it is my storage I don’t feel like go somewhere else I wish I have a more words to say I love it thank you so much for all your Crew HowI appreciated Themiyour are next to me.Elizabeth T. | Expérience générale
Wynn and staff gave us a superb experience during our move in with great tips and on time humor! Thanks guys you were awesome!Denise m. | Premières impressions
Excellent excellent excellent Wynn a d the entire staff always gives exceptional service. She is always willing to go above and beyond...SHERITA W. | Premières impressions
Le client n'a pas laissé de commentaire.clyde f. | Expérience générale
Great customer service!!Verne M. | Premières impressions
Good serviceDerrick M. | Premières impressions
The storage units themselves need a lot of TLC, but the staff makes up for it!April H. | Expérience générale
It could be better if it was climate controlledDERRICK C. | Expérience générale
It was as good as can be expected, and the staff at this location is excellent! They took very good care of me and my needs.dirk A. | Expérience générale
Wynn was always extremely helpful and courteous, as was all the staff at the Clarkston location. i would definitely recommend this facility to anyone looking for storage or a rental truck. top notch.jason j. | Expérience générale
S.O.Christopher B. | Expérience générale
Great service.Tracy C. | Premières impressions
Great staff!IAN G B. | Expérience générale
Staff were very personable and helpful.William G. | Expérience générale
Very nice staffTRACY M. | Expérience générale
Tommy was excellent to work with. I wish most businesses have people that welcome their customers and explain their needs and make them comfortable to get what they need.Yassin A. | Premières impressions
Really liked the place and the staff ...I'm really trying to figure out why were they not referred to me in the first of my journey.....Go figure????.patricia b. | Premières impressions
Very. Good. Thank. Youjohn g. | Premières impressions
I love the staff I love the manager she gets the job done the staff is incredibleJivana B. | Expérience générale
Good serviceROSA V. | Expérience générale
Everything went wellCATHY M. | Expérience générale
Everything i put in there got ruined with mold i lost alot of moneyMecca M. | Expérience générale
S.O.Denton F. | Expérience générale
I appreciate, God may bless you all. ThanksVAN L. | Expérience générale
All the staff were very friendly and helpful. I will recommend that the storage doors be wilder enough to let bigger items in easily. My new sofa was damaged due to insufficient opening of door.Annie D. | Expérience générale
customer service was greatkevin w. | Réservation
Very very friend guysjohnson s. | Expérience générale
On moveout found mold on a bed headboard and an overall dampness that I had not felt in 2 years prior. Staff told me to take pictures a make a claim with U Haul. Wanted them to know there was a probJACQUELINE A. | Expérience générale
In general, the staff were rude and the information they gave me was not true or "conveniently" changed. It seemed like they only cared about their bottom line and not about their customers.rebecca l. | Expérience générale
Tihis U-Haul storage offered great customer serviceBAHIYYAH B. | Expérience générale
`Would like it to be so you could get in the storage pass closing time.BEATRICE H. | Expérience générale
We were longtime customers and had our storage unit for over 8+ years. Customer service was always great and our move-out process was seamless and the staff was very helpful. Would recommend to anyoneERYNN M. | Expérience générale
Best storage facility I've ever rented from.Colleene C. | Expérience générale
Great facility. This was a lifesaver during my home listing and sale, as well as great after the move. Thanks so much!Graham W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!