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Clifford B | Overall ExperienceSelf Storage Units in Clarkston, GA, 30021
U-Haul Moving & Storage de Clarkston
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U-Haul Moving & Storage of Clarkston at Sams Rd
3605 Sams Rd, Clarkston, GA 30021 View Available Units0,7 miles from this location -
U-Haul Moving & Storage of Stone Mountain
4940 Memorial Dr, Stone Mountain, GA 30083 View Available Units1,3 miles from this location -
U-Haul Moving & Storage of Avondale
3653 Memorial Dr, Decatur, GA 30032 View Available Units3,4 miles from this location -
U-Haul Moving & Storage at Covington Hwy
4360 Covington Hwy, Decatur, GA 30035 View Available Units3,9 miles from this location
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- 4,0 - Cote moyenne des clients
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The staff are awesome everyone was extremely helpful and knowledgeable. My issue was isolated, there was a leak in my unit that did a substantial amount of damage to my personal belongings, aside from that , the workers that came to fix the leak damaged my things even more- even going so far as to leave dirty handprints on some of my furniture (I'm assuming from moving it to fix the leak)
Kaira D | Overall ExperiencePrices could come down a lot
CYVAL R | First ImpressionsThe people were very nice and helpful. If needed I would definitely use this storage location again!
Caleb H | Overall ExperienceGREAT.,..
Kenneth P | First ImpressionsStaff was excellent and very informed. They were very available if I needed any help or support. The office manager was amazing!
CAROL P | Overall ExperienceOverall a very good experience. It kind of got tight. When multiple customers unexpectedly were there at the same time. But thats pretty much an anomaly. Other than that, I can't complain.
Brandon B | Overall ExperienceMy move out date was 12/11/2023 not the 14th. Overall the staff were very polite and helpful.
syrena s | Overall ExperienceThe Best Marvelous outstanding performance
Kisha W | First ImpressionsVery nice staf and friendly
Nema S | First ImpressionsI like the managers who went beyond to see that my storage needs were met in a timely matter. Thank you everyone at U-Haul moving & storage. Ms Wynn the manager there has a very genuine personality that will insure her customers are in good hands. Thank you very much. daryl.proctor70@gmail.com
darryl p | Overall ExperienceWynn and team are amazing
Veronica T | First ImpressionsThe rats at my bed 😒
Brandon Z | Overall ExperienceI think there should be lighting inside of the cubes.
CALVIN B | Overall ExperienceTo Whom It May Concern: Everything was fine for the most part. The manager and staff communicated with me when my unit was approaching the auction date. Even after I paid before the auction date, my lock was cut and replaced. It was a headache trying to get my key to work on a new lock. They finally let me know it was a new lock. Why? I paid my late dues and extra unexplained fees. My rent was for $75 and all of a sudden went up to $95. I came in one time and a customer was in front of me. They could not complete their transaction because it required a manager. The clerk was stressed out, as well as the customer and myself waiting. The excuse was, "thr manager had to take her kids to school". I found that unacceptable when trying to manage a business. She gave the clerk what was needed over the phone to complete the process. Overall, no one was rude and they were professional most of the time (95 %). I did not like being put on hold and then being transferred to the national line when my issue was with that local location. Then I was told I needed to drive an hour to make a payment in person or to speak with the manager. Otherwise, the experience was typical and expected. The calls after being a day late was annoying after having this unit for almost 4 years. Thanks
Cedrick M | Overall ExperienceJust I lost my sofa pillows, I dont understand how that happened
Lola A | Overall ExperienceThe storage that was promised to me 2019 was not available it was already in use but I was able to get a full refund. Very polite very helpful she even called me the next morning to tell me there was storage available now becusse someone moved out last night . Above and beyond. I don't remember her name but her hair is brown roots then blonde maybe pink dye that is wearing off. I believe she is a caucasian. She works the 2nd shift. Her and ms wynn always helps me out and amazing customer service Everytime
Violet R | First Impressions