Le client n'a pas laissé de commentaire.LANCEL W.
Customer Reviews for U-Haul Moving & Storage of Clementon
Pour nous contacter
Clementon, NJ 08021
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Rep was quick and very friendly and helpfulTyrone L.
Le client n'a pas laissé de commentaire.Toni P.
Le client n'a pas laissé de commentaire.Joseph L.
I wish there was more options available at the location, but truly appreciated they had anything at all.John B.
Le client n'a pas laissé de commentaire.Stanley S.
Le client n'a pas laissé de commentaire.Robert R.
Thank you so much for all the help and the extensions.Christoph B.
Reservation was for wrong location. Entrance was blocked off. No one came to attach trailer or disconnect trailer.stephen A.
Thank you !!John M.
Le client n'a pas laissé de commentaire.Adam D.
Be more transparent about fees and costsEric O.
Le client n'a pas laissé de commentaire.Robert S.
Sales clerk was very nice and helpful.Martin R.
The manager is a really nice person - very courteous and helpfulDONALD N. | Expérience générale
Very friendly staff, explained the whole process!Jorge B.
Le client n'a pas laissé de commentaire.Karim C.
Le client n'a pas laissé de commentaire.Nancy B. | Premières impressions
Le client n'a pas laissé de commentaire.George K.
Le client n'a pas laissé de commentaire.tiffany r. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel M.
Thank you to all the staff that assist me with this process. Have a wonderful day!sahliyah a. | Expérience générale
Knowledgeable, courteous staff (2) made the transaction very smooth. All my experiences renting with UHaul have been good ones. The associates I've dealt with have all been helpful and very professional.Frederick A.
Ms Chrystal passaretti should be commended for the excellent service she gave me always smiling and very kind should be more people like her working for Uhaul I had an excellent experience getting what I needed .Emerson G. | Expérience générale
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Luis Enrique E.
Le client n'a pas laissé de commentaire.Mark R.
Dropped it off at night so due to the late hour didn't see anyone there.Michael T.
Le client n'a pas laissé de commentaire.George S.
The women at the uhaul shop was very helpful and the experience was seamless. She even help connect the trailer and discussed my insurance options.CRAIG B.
Le client n'a pas laissé de commentaire.HECTOR R. | Expérience générale
Le client n'a pas laissé de commentaire.Nicholas W.
Le client n'a pas laissé de commentaire.Kathleen M.
Le client n'a pas laissé de commentaire.Shonda N.
Le client n'a pas laissé de commentaire.jeffrey T.
Everything went smoothly, the only thing for me was just trying to get two friends to help with the verification to get the uhaul. Besides that it was an easy experience!anthony A.
They didn't have a furniture dolly.Margaret M.
Everything was perfect!Kevin J.
Le client n'a pas laissé de commentaire.Louis S.
Le client n'a pas laissé de commentaire.Sindl S. | Expérience générale
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.JORDAN M. | Expérience générale
Be more up front with CommunicationWilliam H.
Le client n'a pas laissé de commentaire.Dominee P. | Expérience générale
If a customer put in 3/4 tank of extra gas they should he reimburse for the extra gas . Thank you for your service.Ronnie S.
Le client n'a pas laissé de commentaire.Shavine M.
Everything is fine.Taiwo W.
Your after hours return app. Needs much improvement, was outside in the cold for over 25 minutes, with another customer, we both gave up and I had to come back first thing in the morning to treturn it in personMIKE B.
Truck smelled like cigarettes. Company is also trying to charge me extra for fuel, when I had returned the vehicle at the same fuel level as when I picked it up.Michael S.
Not fill up gas tank. Almost empty of gas tank. Must fill up gas tank.Ari R.
Le client n'a pas laissé de commentaire.Glen B. | Expérience générale
Le client n'a pas laissé de commentaire.Kyle E.
Excellent serviceDANIEL D.
Le client n'a pas laissé de commentaire.ARLEASHA R. | Expérience générale
Nothing, all was goodMichael D.
My pickup location was switched TWICE. I was not notified about the second switch. THAT IS SLOPPY for a company as established as Uhaul. The woman who came in behind me had the exact same experience, SO THIS IS NOT A ONE OFF.Kathleen A.
Le client n'a pas laissé de commentaire.Dontay S.
Everything was very goodMarya L.
I had been to location before same personal very friendly personalEMERSON G.
Manager, Crystal was awesome...very helpful!Roy K.
The person that checked us in did her job. Wasn't friendly but did what she needed to do to check us in. I said that the truck smelled like smoke and she did not awknowledge that I said anything about it.CAYLEE M.
Excellent customer serviceWilliam L.
Don't change the pick-up location last minute when the location is supposed to be guaranteed.Rachel B.
Crystal went above and beyond to help us. Would definatly recommend this location.William M.
Le client n'a pas laissé de commentaire.William A.
Everyone was friendly and professional. A positive experience.Stephen H.
I will never use UHAUL ever again. They screwed me really good. I had to pay well over double the money because they were unable to provide a truck for me that I reserved over a month ago for a one way trip. They called me last minute and I ended having to drive a truck from NJ to NY and back to NJ. Mileage, gas and tolls doubled, thank you. Oh yeah I'm sorry they credited my 50 dollars, great doing business with you... If you are planning a moving state to forget about UHAUL they are useless. Thank you for robbing me!!!Brinton H.
Le client n'a pas laissé de commentaire.Colin W.
The people at this location are the bestCosmin C.
This is no fault of the location however the truck had an issue with the muffler and it was so loud we couldn't even have conversation during our 27 hour cross country trip.Jeremy G.
did not use all the furniture pads in Fort Pierce, Florida. The woman never made note of it on my account. Clementon, NJ was well run with a friendly and helpful staff...MATTHEW M.
David was great. He was super nice and very helpful getting us our storage unit. The unit was clean and well maintained. Very satisfied with choosing this place!Amanda D. | Premières impressions
Service was very pleasant. Easy to pickup rental. Parking lot is small/tight for big vehicles. My 26ft truck was not in great mechanic shape (engine ran good but felt like no suspension and the steering wheel shook significantly while driving)David T.
I received an email confirmation to pick up a specific truck number with corresponding key. When I arrived to do mobile check in the truck was a different number which caused some confusion. I tried chat and calling and both took quite a bit of time.Anthony P.
Le client n'a pas laissé de commentaire.Steven L.
Le client n'a pas laissé de commentaire.MATTHEW B.
This reservation was messed up from the beginning. We did a mobile pick up, had to wait on the phone for 45 mins just to get our lock box number and code to get our key. We were given the wrong box and code so did not have a key. We had to wait until the location opened to get out key. The girl tried telling us our key was out there. Yes clearly it was since we had to wait but we were unable to get to it since we were given the wrong information. Finally get our truck almost a hour and half past our reservation time and it was FILTHY! Cigarettes in the center console, filth all over the dash. Truck was also given to us with 10 miles left till empty. We didn't complain just went and did what we had to do. Brought the truck back with 1/8 tank off gas, more than what we started with was told every thing was good and we left. Never got any kind of paperwork or receipt or anything. Get home and see my receipt in my email with a $68 charge for gas and a digital signature that we never signed. Immediately went back to the location to dispute this charge only to be told that it's or fault because we should have came in and told her. Anywhere I have ever rented a vehicle the rule has also been the vehicle is to be returned with as much or more gas as we left with. This is what we did. My only logically guess is this girl never checked the gas before we left because she was clearly flustered from messing up the keys to begin with and now had a line of people behind us waiting. She continuously tried to blame us for this confusion and then told us we got a text that we should have went in to dispute the gas if we didn't agree. The text i I got had NOTHING about disputing gas AND we never got anything to dispute to begin with. She gave us the key and we left. There was no paperwork with gas levels to dispute not did she give us an amount. What were we disputing?! I was told she put a claim in with the traffic department and I had to wait 24-48 hrs to see what was going to happen. ABSOLUTELY NEVER AGAIN!!!Steven C.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Gregory K.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Jim M. | Premières impressions
Le client n'a pas laissé de commentaire.shannon t. | Premières impressions
The equipment was great, very clean, worked perfectly. However, customer service (the general customer service line, not the actual U-Haul location) made it extremely difficult to get assistance.Daniel L.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Thomas H.
No improvement necessary. Everything was greatROBERT C.
I've been dealing with U haul for many years and it has always been a pleasant experience. I would and will definitely use them again. Their rates a affordable. Thanks U haul staff!sahliyah a. | Premières impressions
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Mark P.
Le client n'a pas laissé de commentaire.Juan B.
Very friendly!Thomas T.
Please use better signage for directions and leaving.Kevin M.
Maintenance is key with these vehicles, this truck shook so bad down the road.Donald B.
Le client n'a pas laissé de commentaire.Denise V.
2 bald tires, they charged me $92 for fuel I didnt use, and the woman, Kushbu just wanted to argue with me.I have pictures of the tires and damage to body. Never to return!!Charles S.
I honestly don't know if I could get any better service then what I received , courteous employees new equipment save me time and money and the return was effortless , great job ! I would definitely return and rent from you again.Dennis B.
The young lady at the counter is a sweetheart! Professional, friendly, very helpful, answered all my questions. Took the time to make sure I was completely satisfied. She is a great asset to UHaul!Christoph H.
Le client n'a pas laissé de commentaire.Nicholas S.
This was not the location i originally had my reservation at. Instead of 15 minutes away we had to drive 35 minutes for the pick up and drop off. staff was nice location was awful for my convenience. i wouldn't recommend this location to anyone because i know no one that lives anywhere near it.Matthew B.
Le client n'a pas laissé de commentaire.Stephen P.
We elected to do mobile check out. That process stunk and was not user friendly. When asking inside the office about the steps they were rude and unhelpful. The vehicle reeked of smoke and was dirty. When I asked if it was possible to take the other truck of the same size staff was again rude and belittling.Mike O.
Le client n'a pas laissé de commentaire.MAYURI P.
Le client n'a pas laissé de commentaire.Brandon W.
Le client n'a pas laissé de commentaire.Annette P.
Le client n'a pas laissé de commentaire.James O.
Work on your website process. Cumbersome and slow.Mark G.
Lady is friendlyJulie D.
Very friendly!Thomas T.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.RICHARD G.
Le client n'a pas laissé de commentaire.Jacquelin C.
Le client n'a pas laissé de commentaire.Angella A. | Premières impressions
Le client n'a pas laissé de commentaire.Steven D.
The only thing I could recommend would be more hours it would be nice if it was open till midnight.Vincent R. | Premières impressions
Le client n'a pas laissé de commentaire.Tierra H. | Premières impressions
The manager at this establishment, Crystal Passarati, was sooo helpful nd kind. Thank you Crystal, im very grateful.Nelly V. | Premières impressions
Le client n'a pas laissé de commentaire.Armoni C. | Premières impressions
Le client n'a pas laissé de commentaire.Daniel S. | Premières impressions
Le client n'a pas laissé de commentaire.Joe C. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley c. | Premières impressions
Le client n'a pas laissé de commentaire.Rishenna G. | Premières impressions
i will continue to use this location in the future alsoShavine M. | Online Move In
Le client n'a pas laissé de commentaire.ALFONSE D. | Premières impressions
Le client n'a pas laissé de commentaire.Gina H. | Premières impressions
Le client n'a pas laissé de commentaire.William P. | Premières impressions
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