Original drop off location in Sicklerville decided not to come in on Sunday after repeatedly confirming that I would drop off at that location at 12 Noon. Never contacted me on Sunday, and I had to contact the number that had called me earlier that week to find out that they decided not to come into work that day to finish the transaction.Martin T.
Customer Reviews for U-Haul Moving & Storage of Clementon
Pour nous contacter
Clementon, NJ 08021
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Daniel T.
Nothing, I was in and out very quickly and there were no problems with my transactions.Timothy P.
I contractedfor UBox which is small compared to other similar shipping containers. It worked for us based on the things we needed to ship. Everything was excellent, the people and service and scheduling were were all perfect and I would recommend the UBox for smaller shipments or storage.Gary D.
At the moment time getting the trailer was very convenient. But a walk around would help to make sure the equipment is not needing service.Raul A.
Le client n'a pas laissé de commentaire.andrea L.
Dont know?Emery P.
Le client n'a pas laissé de commentaire.Anthony D.
Staff were exstreamly nice and provided outstanding customer service. Truck was a normal rental.Christine B.
Le client n'a pas laissé de commentaire.Kamleshkumar R.
Le client n'a pas laissé de commentaire.Kelcey B.
Everything was great from check in to returning the vehicle. Fast and simple, great customer service.Cisco H.
Customer service was excellent. They were very friendly and made my day easier.jennifer C.
Everything was great. Check in. Friendliness. The only negative was the U-HAUL truck has poor air conditioning which I let the employee know. It was fine otherwise.Philip S.
Le client n'a pas laissé de commentaire.Mas C.
Very nice !! Easy in and out .Marco A. A.
When there is a line, and only one clerk, that clerk should wait on the customer's sequentially, and not stop and help multiple other customers simultaneously.Joseph W.
Very good services thanksjose A.
Everything went well. I'd like to compliment Samatha Garafolo who assisted me. Samantha was very friendly, knowledgeable and professional. She was a tremendous help answering all my questions and getting me into the right equipment for my needs.Maria S.
The girls were great, they new what they were doingEvelyn V.
Le client n'a pas laissé de commentaire.ERIC G.
Le client n'a pas laissé de commentaire.AMY G.
Le client n'a pas laissé de commentaire.Vernon J.
Le client n'a pas laissé de commentaire.Stephen K.
if the ignition key in the vehicle is jammed, and the u-haul people know about it, you should inform the renter of said problem and one just needs to "play" with the key to solve the problem. it saves me the problem of looking stupid not been able to turn the key. Also, inform the renter that the "vehicle #" is way up top on the right.John Gerard D.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.KIMBERLY V.
Fast friendly service.gail P.
Le client n'a pas laissé de commentaire.Vincent R. | Expérience générale
Le client n'a pas laissé de commentaire.Hector O.
Le client n'a pas laissé de commentaire.kimberly V.
Le client n'a pas laissé de commentaire.Sabrina W.
Le client n'a pas laissé de commentaire.Arelis R.
Le client n'a pas laissé de commentaire.Jwana S.
Password/Card access was an issue, had difficulty getting inRussell F. | Expérience générale
Super efficient. Pick up went very smoothly.Kelly F.
She is very very nice and helpfulSulaiman B. | Expérience générale
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Robert H.
Chrystal was very helpful when we arrived with our original truck towed in due to a break down. She got us a different truck and the staff even helped us lift a few heavy things as we "transloaded" our property to the new truck. Not a great experience since the truck was not maintained, but the staff at this location helped make a bad experience better. Merci.Matthew H.
Friendly and knowledge staff. Check in/out was very fast.Richard N.
Le client n'a pas laissé de commentaire.Maria V. | Expérience générale
Le client n'a pas laissé de commentaire.STEPHAN B. | Expérience générale
Le client n'a pas laissé de commentaire.Carlos P.
Le client n'a pas laissé de commentaire.Ivy W.
Le client n'a pas laissé de commentaire.Robert H. | Premières impressions
They were professional, quick, and informative. It was only my second time there but I was impressed each time.Angela P.
Le client n'a pas laissé de commentaire.Mary G. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley G.
Pick-up and drop-off was fast and trouble free. Merci!Norman H.
Le client n'a pas laissé de commentaire.Jennifer R.
Le client n'a pas laissé de commentaire.Melanie M. | Expérience générale
Door latch sticking but I have. WD 40Emery P. | Premières impressions
Le client n'a pas laissé de commentaire.Lance W. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph C.
Le client n'a pas laissé de commentaire.Richard C.
Le client n'a pas laissé de commentaire.Christopher P.
Le client n'a pas laissé de commentaire.Joesph D. | Premières impressions
Thank you !William C.
Le client n'a pas laissé de commentaire.Austin B.
Elijah Daniels was a great help !arianna W.
Everything went smooth, just notate the insulation was falling off the ceiling in my unit.JOHN B. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN G.
My first drop of the tow volley was a disaster the employee had no clue how to take it off. I had to get help from the mechanic shop next door and my movers had to come help since I was holding them up. I was so upset from the lack of inexperienced and unconcern of my time. It took one hour to get off which cost be an additional $180 to the movers which was unloading my belongings. UHAUL MUST DO BETTER AT TRAINING THERE EMPLOYEES!! I WOULD LIKE TO BE REIMBURSED FOR THE ADDITIONAL EXPENSES THAT UHAUL COST ME!!!CHRISTINE G.
Le client n'a pas laissé de commentaire.Bradley T. | Expérience générale
Le client n'a pas laissé de commentaire.LANCEL W.
Rep was quick and very friendly and helpfulTyrone L.
Le client n'a pas laissé de commentaire.Toni P.
Le client n'a pas laissé de commentaire.Joseph L.
I wish there was more options available at the location, but truly appreciated they had anything at all.John B.
Le client n'a pas laissé de commentaire.Stanley S.
Le client n'a pas laissé de commentaire.Robert R.
Thank you so much for all the help and the extensions.Christoph B.
Reservation was for wrong location. Entrance was blocked off. No one came to attach trailer or disconnect trailer.stephen A.
Thank you !!John M.
Le client n'a pas laissé de commentaire.Adam D.
Be more transparent about fees and costsEric O.
Le client n'a pas laissé de commentaire.Robert S.
Sales clerk was very nice and helpful.Martin R.
The manager is a really nice person - very courteous and helpfulDONALD N. | Expérience générale
Very friendly staff, explained the whole process!Jorge B.
Le client n'a pas laissé de commentaire.Karim C.
Le client n'a pas laissé de commentaire.Nancy B. | Premières impressions
Le client n'a pas laissé de commentaire.George K.
Le client n'a pas laissé de commentaire.tiffany r. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel M.
Thank you to all the staff that assist me with this process. Have a wonderful day!sahliyah a. | Expérience générale
Knowledgeable, courteous staff (2) made the transaction very smooth. All my experiences renting with UHaul have been good ones. The associates I've dealt with have all been helpful and very professional.Frederick A.
Ms Chrystal passaretti should be commended for the excellent service she gave me always smiling and very kind should be more people like her working for Uhaul I had an excellent experience getting what I needed .Emerson G. | Expérience générale
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Luis Enrique E.
Le client n'a pas laissé de commentaire.Mark R.
Dropped it off at night so due to the late hour didn't see anyone there.Michael T.
Le client n'a pas laissé de commentaire.George S.
The women at the uhaul shop was very helpful and the experience was seamless. She even help connect the trailer and discussed my insurance options.CRAIG B.
Le client n'a pas laissé de commentaire.HECTOR R. | Expérience générale
Le client n'a pas laissé de commentaire.Nicholas W.
Le client n'a pas laissé de commentaire.Kathleen M.
Le client n'a pas laissé de commentaire.Shonda N.
Le client n'a pas laissé de commentaire.jeffrey T.
Everything went smoothly, the only thing for me was just trying to get two friends to help with the verification to get the uhaul. Besides that it was an easy experience!anthony A.
They didn't have a furniture dolly.Margaret M.
Everything was perfect!Kevin J.
Le client n'a pas laissé de commentaire.Louis S.
Le client n'a pas laissé de commentaire.Sindl S. | Expérience générale
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.JORDAN M. | Expérience générale
Be more up front with CommunicationWilliam H.
Le client n'a pas laissé de commentaire.Dominee P. | Expérience générale
If a customer put in 3/4 tank of extra gas they should he reimburse for the extra gas . Thank you for your service.Ronnie S.
Le client n'a pas laissé de commentaire.Shavine M.
Everything is fine.Taiwo W.
Your after hours return app. Needs much improvement, was outside in the cold for over 25 minutes, with another customer, we both gave up and I had to come back first thing in the morning to treturn it in personMIKE B.
Truck smelled like cigarettes. Company is also trying to charge me extra for fuel, when I had returned the vehicle at the same fuel level as when I picked it up.Michael S.
Not fill up gas tank. Almost empty of gas tank. Must fill up gas tank.Ari R.
Le client n'a pas laissé de commentaire.Glen B. | Expérience générale
Le client n'a pas laissé de commentaire.Kyle E.
Excellent serviceDANIEL D.
Le client n'a pas laissé de commentaire.ARLEASHA R. | Expérience générale
Nothing, all was goodMichael D.
My pickup location was switched TWICE. I was not notified about the second switch. THAT IS SLOPPY for a company as established as Uhaul. The woman who came in behind me had the exact same experience, SO THIS IS NOT A ONE OFF.Kathleen A.
Le client n'a pas laissé de commentaire.Dontay S.
I use the storage from 2015 to 2021. The staff was friendly and the facility was well-kept.SHANNON S. | Expérience générale
I have had a storage bin at Uhaul for over 10 years always paid my bill seen many managers come and go you current manager does not know how to deal with the public for that reason and that reason only I have left I moved out of the U-Haul storage been she’s very disrespectful when I would ask question so maybe she needs to be retrainJOSEPH U. | Expérience générale
David was great. He was super nice and very helpful getting us our storage unit. The unit was clean and well maintained. Very satisfied with choosing this place!Amanda D. | Premières impressions
I called for information the day prior and experienced an extremely friendly, professional accommodating female and I was able to recognize her a couple days later when I went in person by her friendly helpful interaction with the other customers and myselfLISA D. | Expérience générale
The staff was extremely considerate and helpful. Literally the best customer service I have ever had with a storage company. They go above and beyond for their customers, and have amazing communication skills. I loved how they upsold me a stronger lock for my unit to prevent robberies. I'd give 10s all around!Lashaunda G. | Expérience générale
Le client n'a pas laissé de commentaire.Jim M. | Premières impressions
Le client n'a pas laissé de commentaire.shannon t. | Premières impressions
I've been dealing with U haul for many years and it has always been a pleasant experience. I would and will definitely use them again. Their rates a affordable. Thanks U haul staff!sahliyah a. | Premières impressions
Le client n'a pas laissé de commentaire.Deborah R. | Expérience générale
Le client n'a pas laissé de commentaire.Tasha A. | Expérience générale
Le client n'a pas laissé de commentaire.Angella A. | Premières impressions
Crystal was extremely polite and helpful. I will definitely use this location as well as recommend for future needs.Dana M. | Expérience générale
The only thing I could recommend would be more hours it would be nice if it was open till midnight.Vincent R. | Premières impressions
Monthly rate needs to be prorated because I only missed the date by 4 days and paid for the whole month. This is a turn off from using uhaul storage.Sheldon B. | Expérience générale
Le client n'a pas laissé de commentaire.Tierra H. | Premières impressions
The manager at this establishment, Crystal Passarati, was sooo helpful nd kind. Thank you Crystal, im very grateful.Nelly V. | Premières impressions
Le client n'a pas laissé de commentaire.Armoni C. | Premières impressions
Le client n'a pas laissé de commentaire.nancy m. | Expérience générale
Le client n'a pas laissé de commentaire.Hyman B. | Expérience générale
Le client n'a pas laissé de commentaire.Ann Marie P. | Premières impressions
Le client n'a pas laissé de commentaire.nancy m. | Premières impressions
Le client n'a pas laissé de commentaire.Daniel S. | Premières impressions
Le client n'a pas laissé de commentaire.Joe C. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer B. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley c. | Premières impressions
Le client n'a pas laissé de commentaire.Brendan M. | Expérience générale
Le client n'a pas laissé de commentaire.Rishenna G. | Premières impressions
Le client n'a pas laissé de commentaire.john m. | Expérience générale
Le client n'a pas laissé de commentaire.Stacey B. | Expérience générale
The guy that was working there was not helpfull at all. He did even tell me what unit I had. I had to read through the paperwork to find out. He also made me pay for an extra day of truck rental because he didn't want to check the truck in even though I was on the property with the truck fully refueled and rented a storage unit there because I had to offload. On top of that he didn't check the truck in until 30 min after I left the property. I will never use these services again if this is how they treat people.Charles G. | Premières impressions
Le client n'a pas laissé de commentaire.Nancy S. | Expérience générale
Very friendly staff!Ed B. | Expérience générale
Storage was broken into. My licks were changed without my knowledge and mice droppings was all in my furniture and clothing. I will never use this place again.. Black people beware. If you pay your storage and move early they don't give you anything back. The staff is illegals with no common sense either. Yeah I hated every bit of uhaul.Lisa D. | Expérience générale
Very friendly and helpful staffEd B. | Premières impressions
I rented a storage on Tuesday never put anything in and that Saturday I called to cancel because on Friday I got the keys to a new apartment I thought it would be a couple weeks or months that’s why I got storage but I called 4 days later and they kept my $90 they could of just charged me for those 4 days people are on fixed income struggling with work due to Covid they have no consideration I will never recommend them or ever use them I rather give my things awayKatherine r. | Expérience générale
i will continue to use this location in the future alsoShavine M. | Online Move In
Le client n'a pas laissé de commentaire.ALFONSE D. | Premières impressions
Le client n'a pas laissé de commentaire.Gina H. | Premières impressions
Daniel went the extra mile and waited for us to bring back the truck for drop off. I'm not that tech savvy and do not like the new app for uhual. Thanks to him I was able to complete the task of drop off rental truck.Arilmi O. | Premières impressions
Le client n'a pas laissé de commentaire.Naomi D. | Expérience générale
Christina is awesome!Shanay F. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew R. | Expérience générale
Even amidst the rain, the move in was great! The staff onsite was soo helpful and made the check in process beyond easy as he answered all my questions and provided great insight.LOREN M. | Premières impressions
My unit was covered in mouse pee and poop and the staff told be it was my problem bc I didn't have insurance in my unit. I payed $100 a month for 4 years for U-haul to keep my stuff safe and protected, why should I have to pay more for insurance. If I was told in the beginning that I needed insurance for a rodent problem, I would never have put my stuff there in the first place! I had to throw out 90 % of my things! Now I have to spend more money to buy everything! $5 000 wasted! The worst customer service and company ever! I will be looking further into this as well.EMILY T. | Expérience générale
Le client n'a pas laissé de commentaire.William P. | Premières impressions
Friendly staff, very helpfulMiguel A. | Expérience générale
Great service. Very accomodating at the last minute. Would reccomend!Marquis B. | Expérience générale
Le client n'a pas laissé de commentaire.Randell G. | Expérience générale
Le client n'a pas laissé de commentaire.Alexandra I. | Expérience générale
From the outside looking in, it looks amazing. And it is to a certain extent. The employees were helpful when needed, and the overall place was convenient and kept clean. Although, throughout my experience of just short of a year, I've had many problems with rats in my storage. If counted, I probably found over 2lbs of rat feces in my lifetime at Uhaul. As well as I found a ton of sunseed shells (the rats feed) throughout the storage unit... I changed the poison box that they gave me numerous of times. But that didn't stop the rats. I found a pile of rat hair in a box of clothes that I've had in the storage as well. But when brought up to the employees of Uhual, they said they can't do anything about it. Thankfully, I was leaving the storage unit a few days after I found the rat hair in my box of clothes. I don't know if this rat problem was necessarily a Uhual problem, or maybe there was just a hole in the storage. But it would've been nice to receive some type of compensation or anything to relieve my stress of the problem. Because it was very upsetting to see my hard worked items have tons of rat feces all over them.Kiana A. | Expérience générale
Too many times the gate didn't work, as in, it failed to open after inputting my access code. Other times gate didn't open to allow me to leave the storage area. When gate was inoperable, staff had no other choice than to leave storage area unsecured by leaving gate in the 'open' position. Met a couple of poorly trained employees who weren't ready to work alone.Gary A. | Expérience générale
Le client n'a pas laissé de commentaire.ray b. | Expérience générale
No I will not recommend y’all and I will never use y’all company again.Tiffany L. | Expérience générale
Le client n'a pas laissé de commentaire.Dannetta P. | Expérience générale
Efficient serviceray b. | Premières impressions
I Never Really Experienced Any Major Issues. Staff Was Always Helpful!!!Ramona S. | Expérience générale
We suffered a huge loss in all the mold and mildew damage from the disgusting conditions at this storage unit. Our entire bedroom set and several pieces of furniture were destroyed.Joseph S. | Expérience générale
You should give veterans a discount on there storage rentalswalter P. | Expérience générale
Satisfactory service received.Eric S. | Premières impressions
Aucunthomas g. | Expérience générale
ROACHES in the Storage. Crystal P, UGLY PERSONALITY VERY UNPROFESSIONAL INDIVIDUAL. SHE SHOULD NOT WORK EARTH AT ALL. I WILL NOT RECOMMENDED AN ANIMAL TO U-HAUL. THE WORST STORAGE COMPANY EVER!!!!Yolanda C. | Expérience générale
Extremely the best experience I've had with this location. Staff was always prompt when needed. Thanks to Chrystal Passaretti for everything!preston m. | Expérience générale
NChristopher H. | Expérience générale
Very pro as per usualdavid a. | Expérience générale
Very helpful, understandingNicole C. | Expérience générale
The building and the agents were friendly, the autopay would fall off randomly, the actual storage container was a nightmare there was rat feces everywhere I just threw away everything I had in thereJohn T. | Expérience générale
The road for the units were way to bumpy and made it difficult for me to access my unit The road needs to be leveled and repaved I had a very tough time with my trailer bottoming outanthony p. | Expérience générale
Great price and placeSharon S. | Expérience générale
Awesome service.Julie L. | Expérience générale
Great people. Very helpful.Mark O. | Premières impressions
Exceptionally chaotic!!! The staff was poorly trained in how to handle a surge. They spent literally hours dealing with one customer complaint while holding others up. MUST DO BETTER!david a. | Premières impressions
I think they should have more help on weekends, like 2 people inside and someone helping outside with storage lovks , gate access, truck rental etc.because 1 Sat not too long ago i waited 21/2 hours .LYDIA M. | Expérience générale
Some of the best customer service I have ever hadJanet F. | Premières impressions
AucunShawn G. | Expérience générale
.GLADYS S. | Expérience générale
Chrystal was very helpfulShilisa B. | Premières impressions
We used the storage unit for four years, as we slowly went through the contents of my parents' home once it was sold. We were able to get in and out at our convenience and always felt safe.PATRICIA K. | Expérience générale
Our son passed away this month. By law I am not responsible for his debts. UHaul charged me $25 cleaning fee. I paid it but it is sad when others take an advantage of someone's tragedies.Christopher A. | Expérience générale
I thought that my 1st month of storage was free but the lady said that if I would have rented my truck from a different uhual place then I would have gotten a free month of storage that's stupid to mIrene P. | Réservation
Well satisfiedmyrtle H. | Expérience générale
Closed my account & I was paid in full. Returned key pad & unit was completely empty. I have been getting phones call messages from U-Haul asking me to call them back but never say what it is about.Michele m. | Expérience générale
Customer service is excellentMARVIN G. | Expérience générale
The only thing you can't have your stuff there long.gail d. | Expérience générale
Everything from beginning to end was great. A little pricey, but overall the experience was GREAT. Thank you to both the FL team ( Amanda) and the entire NJ team.Wilson C. | Expérience générale
Several of my pieces of furniture came out with black mold!!!Dave G. | Expérience générale
Excellent Service & kind, accomodating professionalism @the Clementon, NJ location.darin b. | Expérience générale
I paid a full month ahead of time and I moved out with over 3weeks remaining and I feel I should of received the balance of the month ! This is what I. Get for paying a month ahead if due date!Kathleen d. | Expérience générale
Unit leaked stuff became moldy had to trash decent amount. Rent raised yearly which I saw no reason for.BARRY S. | Expérience générale
My stuff was covered with pollen. Not just a coding from it seeping through the sides like i was told. My clothes were green moving the stuff. Also There was a dead mouse in my unit.Te'Aira J. | Expérience générale
I would not recommend this facility.AMY D. | Expérience générale
Excellent service à la clientèle.Josephine K. | Expérience générale
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