Évaluations des clients U-Haul Moving & Storage of Clermont
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Clermont
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Edward R. le
Customer service personnel should have better interpersonal skills, smile, eye contact. Should be a requirement as this is front of business.
Anastacio R. le
Keep it as is
ronda P. le
hitch was not ordered for my installation appt but employee made me happy by giving a discount on installation. Hitch looks great!
june B. le
The service was very quick and staff was friendly. We will be using this place again next month when we do our big move.
Charles L. le
Service was quick and easy when moving last minute.
Simon F. le
Nothing. Everything was fantastic Nick Rodriguez was very helpful on getting my trailer, great customer satisfaction
Karen K. le
The facility had cut the lock off my locker (which was paid in full) without informing me and when I inquired about it, the woman immediately got rude and aggressive and started saying that any loss was my fault. Luckily there was no loss and I removed my things. While I was there, an alarm went off twice. I asked what It was, and all 3 employees agreed it meant someone had entered without the proper credentials but all 3 completely ignored the alarms. So much for security! I would not ever trust my things there again, nor would I ever suggest it to anyone.
Derek H. le
Upon drop-off of the trailer, the staff here were very efficient and friendly.
Valerie G. le
My first phone call I had the pleasure of speaking to Lizette. She was pleasant, courteous and professional. Great customer service from the other staff each time I visited the office.
Travis A. le
People need to be able to rent open trailers one way not just local rentals. You require people to rent an enclosed trailer in order to take it one way. Sometimes it a matter of height in some occasions
John B. le
Employees have always been friendly and very helpful.
Bradley S. le
Do not make the customer wait to return equipment. I waited 10 minutes at the return lane. Had to go inside then wait some more to be acknowledged so I could get some help.
Jose J. le
The equipment was not inspected and the rep. did not explained the details of the price, and he didn't make it clear that you can't back up with this equipment.
Andre H. le
Great experience with this company everything was well taken care of
Arthur R. le
I come to this store exclusively for my storage and hauling needs. They offer great service and fair pricing. Buford in particular is my go to person. He is very knowledgeable and helpful.
christie R. le
Great service
kenneth S. le
Location was good, the app based pickup was the worst experience ever, next time I will go to the counter
Eric O. le
Excellent storage facility. Safe and very clean.
tiki j. le
Very helpful, very courteous gentleman helped me. Thanks. Tiki
DENISE W. le
It would be helpful to be informed at time of booking to get 24/7 access you just need to pay an additional fee.
Justine D. le
My only disklike was two times they charged me twice for rent in one month and couldn’t explain why it happened ? But other then that was a good experience
FRANCISCO C. le
Thank you for your service. I will use your company in the future if I need
JOSE P. le
Great people !! It was a very good experience renting a truck and also 2 of their storage units
clifton h. le
It is a pleasure dealing with this facility. Storage unit , moving supplies or truck rental all first class. Then staff is outstanding and the inventory of trucks excellent.
Rosina T. le
Thank you. I’m certain will use your facility again in the future when we need storage.
Terrie R. le
Climate controlled, pest controlled and secure!! Flat Bed Carts provided to help with the process!!! Have recommended already!!
Heather P. le
The storage units were very clean and climate controlled including very secure.
Elizabeth M. le
Uhaul storage is one of the best facilities I have ever used. I always felt safe and my belongings secured. Excellent!!!
Michael F. le
Would recommend.
Vincent M. le
Very helpful and thorough when showing us the storage facility and the security.
Louise M. le
Very very friendly 😊 and helpful staff !! Definitely would use them again.
Rich R. le
Convenient, higher in price than some, but not by much. Interesting they charge more to be on the higher floors, even when you don’t have an option to be in a lower floor. Others charge more to be on.
Robert N. le
Lizette was amazing! She handled both the truck rental and storage rental. Thank you for having such a great assistant manager.
Rich R. le
Having to step up to get to the ramp/front door is more difficult than just walking into a most other storage facilities. Having a place to give stuff away that is still usable to others is a great
Luis D. le
Thanks for everything. Great people.
Edward T. le
30 years of using u haul for moves/storage due to jobs and military service, U-Haul of Clermont is THE BEST facility and staff I have had the pleasure of dealing with. Ted Towne
JIM Y. le
Nick was just the greatest guy to work with to find any additional storage units as we needed them. My wife and I had to rent 4 of them over about a 20 month period because of a quick relocation. Thx
Tami S. le
The owner Nick is amazing and the staff was friendly. I would recommend this storage facility to everyone. Thank you sooo much for your kindness and business.
Michele P. le
The elevator smells very bad (as if the sewer vent is right beneath it) other than that it is a very nice facility.
Sally D. le
Great, fast and friendly service, Thank you very much
Edward T. le
After years of travel, military service, jobs all over this country, and literally hundreds of U-Haul facilities and usages, I can say this the BEST one I have come across. Nick and his team rock.
LUIS N. le
Brendan and the rest of the team were absolutely awesome helping with all of our needs.
Edward T. le
Could use a couple more carts, as people do wait. But other than that, great facility with a great staff.
Miriam P. le
You guys quoted us a price and then came with another price customers get discourage when you do that.
Dayani L. le
Amazing!!
Luis V. le
Great customer service! Helped us with all of our needs for a storage and a truck! Thank you! Most helpful uhaul I have ever worked with!
David L. le
Great facility. Very clean and well maintained. Staff was excellent.
Ashley C. le
Awesome management
Dayani L. le
Not comment
Andrew W. le
I was treated very nicely
Cecilia J. le
How can they assign me a storage unit that had water coming from the exterior?? The supervisor Cory does not have a good attitude and he is not helpful. The cleaning lady gets the stars she is nicer!
Heather P. le
The U-Haul Moving and Storage employees especially Nick was helpful with reserving our storage units.
richard h. le
Returned/ Wed.-shipped on Tuesday Arrived Thursday-delivery”next week” Not an efficient option- 2 weeks is too long!!
JoAnn B. le
This is the cleanest storage facility we have ever used. 5 star all the way!
shannon lee h. le
Excellent experience
Angela M. le
Overall good experience. Friendly people and good environment.
leslie m. le
Great experience. I came in to rent a unit, was able to see the unit size in the show room and the customer service was outstanding. Super easy, very informative and very friendly!
Pavel L. le
Excellent service!
John H. le
Excellent facility- we left for a cheaper closer unit.
Rob C. le
The whole staff is great...I recommend everyone to go there.Rob C.
marilyn p. le
The best U-Haul storage I have ever used.
Mauricio M. le
Great facility and personnel!
scott l. le
Needs overhang on loading area, polished concrete is like ice skating rink when wet and no gutters means walking through actual waterfall when loading in the rain. Even worse vehicle access to bldg.
Nicholasa A. le
Everything was super easy and convenient, staff was great
Greg G. le
The cleanliness and convenience of this location is overshadowed by the extreme inefficiency of the operation. Not enough staff (lines of 6-10 customers common). Work needed here to fix this location.
alyssa h. le
Everything was GREAT!
MICHAEL L. le
They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL L. le
They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL L. le
They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL L. le
They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL L. le
They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL L. le
They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL L. le
They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL L. le
I just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.
MICHAEL L. le
I just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.
Jan K. le
Very clean, well run, well secured
William M. le
When confronted with a problem staff was rude and unhelpful. We feel ripped off and will now go out of our way to avaiod this location and make sure others will do the same. You should be ashamed.
Victoria Lin B. le
Great place
James M. le
The young that helped me was well knowledgeable and very very help in know the area . . . we need more people like in the world . . . .GREAT EMPLOYEE 👍👍👍