I made two visits in a matter of 7 days. A 20' truck and a 10' truck both were well maintained and both times the customer service people were nice and knowledgeable. If I ever need uhaul service again they are my go to!RICHARD B.
Customer Reviews for U-Haul Moving & Storage of College Park
Pour nous contacter
College Park, GA 30349
(Between Starship and Title Max)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ANVIL G.
Everyone was very kind and helpful.... excellent service!FELICIA W.
Very professional experience.ROBERT LEE B.
Not able to discuss any problems encountered, still dealing with this while trying to settle in new place I want TOTAL refund.dENISE E.
Le client n'a pas laissé de commentaire.Adrianne H.
Service à la clientèleDONALD H.
Le client n'a pas laissé de commentaire.vivi t. | Premières impressions
Very poor customer service and employee gave false information on my behalfJORDAN T.
Pickup time was 8pm. Got there 930pm. Could not get the link on app to start process to get uhaul. Finally at 1145pm got a representative on the phone. She had to send another link refreshed to access vehicle pickup. After midnight I was able to access correct link on app. Wrong location for vehicle, then the lockbox was with key had the wrong keys in it. Getting the uhaul was Horrible! Took four hours to drive off lot. When had uhaul no problems and the drop there were no issues. I recommend picking up when they are open not closed. Still had to pay full price even though the representative was on the phone from 930 until after 1 so she knew ALL the issues not fault of mine but uhaul and still had to pay full price or not even a sirry.Allison S.
Le client n'a pas laissé de commentaire.Joseth S.
Le client n'a pas laissé de commentaire.latoya R.
Employees came through clutch for me. No hassle, very understanding and accommodating.JANIE C.
The storage unit was fine however some of the staff should not be in the front taking care of guest if they do not know how to treat nor talk to people. One sales person on particular told not only me but another guests "she'll just cancel our reservation", I've never known that to be the first resort anywhere especially when you're spending money on storage units, trucks, and items in the store. Due to her attitude I canceled my unit as well as my truck and took my business elsewhere.DESTINY G. | Expérience générale
Le client n'a pas laissé de commentaire.TERRY M.
Above and beyond what was expected and the owner, Mr. Tyrone was the utmost professional. He and the young man who assisted me went well above the scope being helpful and courteous. There's nothing to improve on. Continue to be the stellar performer and very clean and organized store location that it is. Cecil M Henry LTC, IN (Retired) United States ArmyCECIL H.
Please clean the ash trays in your vehicles .JAMORRA F.
This drop off location was fine,no issues hereDelores B.
Le client n'a pas laissé de commentaire.Emmanuel M. | Expérience générale
The only complaint I have is that the radio did not workLuana J.
Le client n'a pas laissé de commentaire.BOBBY T.
I paid for a dolly and had to go to another location and get one which cost me and extra 10 $plus a deposit of 60! It's not fair to be charge for a dolly with the truck when a dolly was not available at the location I got the uhaul truck. I'm do a refund for equipment not used but charged for. And I paid and used a dolly from another location that had nothing to do with truck rental placeLAUREN J.
Le client n'a pas laissé de commentaire.CORTNEY D.
Le client n'a pas laissé de commentaire.Valerie B. | Expérience générale
Le client n'a pas laissé de commentaire.Trellis C.
Le client n'a pas laissé de commentaire.Douglas P.
Le client n'a pas laissé de commentaire.Tony W.
Keep doing what you doingLESLIE H.
Le client n'a pas laissé de commentaire.CRAIG M.
Le client n'a pas laissé de commentaire.Demetrica B.
Le client n'a pas laissé de commentaire.BEVERLY W.
Le client n'a pas laissé de commentaire.DARIUS S.
Nothing everything was great, keep your workers employedMILES J.
Le client n'a pas laissé de commentaire.ANGELA F.
AucunGeorge T. | Premières impressions
Reservations, checkout and return were simple and easy. Great experience.SHIRLEY J.
Le client n'a pas laissé de commentaire.Darlene M. | Expérience générale
I made reservations at 12 for a truck and storage and was lead around until 9 to get a move in ready unit then got there at 5:30 am to have to wait another 3 hours to move in and then find gas due to the gas shortage and then to be charged another 15 $for being late returning the truck back, I’ve used them for years and was very disappointed in my serviceMATISHIA M. | Online Move In
THANK YOUCharles L. | Online Move In
So glad I chose this location. Will definitely recommend to others. You were my extended family for almost twelve years. I'm already missing you guys RACHEL L. | Expérience générale
Le client n'a pas laissé de commentaire.SANDRA P. | Expérience générale
I have used u-haul for a lot of years. My go to place for all my moving and storage needsvivi t. | Premières impressions
Le client n'a pas laissé de commentaire.inger R.
Le client n'a pas laissé de commentaire.Dawn H. | Expérience générale
Le client n'a pas laissé de commentaire.CRAIG H.
Le client n'a pas laissé de commentaire.Alexander H.
Le client n'a pas laissé de commentaire.JACK G.
Turn in was quick and fast.MICHAEL C.
The lady that helped at the counter, sorry didn't get her name . She was great , when out of her way twice to help me with my rental and I see she does so for everyone as the young lady behind me was having some difficulties as well , and I saw she was returning her rental at the same time as me. My reservation was mysteriously canceled but she was able to work it out and get me on my way, she is a great asset to your company.TAVORIS L.
Your after hour charges was on call for. I'm not happy at all. I was been cheated. I tried to go on line before drop off but I don't know what went wrong. And I was charged. I used the truck for only four hours. You need to change your after hour. Penske doesn't charge that. I will not use Uhaul ever again.ISLAMIAT A.
Le client n'a pas laissé de commentaire.Kimberly B. | Expérience générale
Le client n'a pas laissé de commentaire.BRANDON S.
Le client n'a pas laissé de commentaire.TAQUIERA S.
Le client n'a pas laissé de commentaire.Rodney S.
Staff was not helpful and was very condescending in addition to not doing their jobMarnell C.
Im missing a tvRalph B. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
the gentleman that help me to get unhook and was very polite in getting my recite and he took care of the unhooking and the inspection off the trailer.PAUL H.
Le client n'a pas laissé de commentaire.DAVID J.
Le client n'a pas laissé de commentaire.TISHA J.
Le client n'a pas laissé de commentaire.CRAIG C.
Le client n'a pas laissé de commentaire.Valerie H.
I attempted to use services at this location previously, and I was happy with the services and equipment. However, after returning I must convey the service, on yesterday was horrible and insulting. The front office person, who wore a name tag as (Owner) was very rude and confrontational to my surprise. I must say I believe, had I said anything outside what he expected of me he would not have rented me the truck ðŸšš. He placed me in a compromising situation as he was well aware that I was depending renting the truck, because I needed it. Most of people that rely on U-haul rentals also, rely on ðŸ' good customer relations service to come along with it (paralleled). The gentleman that check me in treated total unwelcomed, and was totally unapologetic. At the return of the truck ðŸšš, I was met a a guy who also was non caring in terms of whether how or if I would be returning simply,"We're closing I have a wife". He did however, after making rounds came back to ok ok I'll check you in he also, wore a (Owners badge)??? Seems like there are several owners, neither of which can offer a pleasant experience, nor overall Great customer service. "I personally will never ever visit this location for anything" (I'd hire someone off Craigslist,first). Horrible!!!CHARLES R.
Le client n'a pas laissé de commentaire.Breanna Z. | Expérience générale
Le client n'a pas laissé de commentaire.ARMAND C.
When customers make reservations for trucks and equipment when the customer come to get it equipment and truck should be available for customers bad experience no i would not recommend there was so much confusionJO ANNE L.
Le client n'a pas laissé de commentaire.CAROLYN G.
Very pleaseSheraldine W. | Premières impressions
Them folks tried to over charge me .. they tripping . I wouldn't ever go to Themis uhaul again and I'm telling all my people not to come there.Joya F.
I like when customer service help me out when I was in need and the way how they handle business is awesome looking forward to doing more business with your in the future sincere FranklinDERONTA F.
Le client n'a pas laissé de commentaire.LANCHANDO P.
Always give the customer a printed receipt, even if it will be e/mailed. I asked for a printed receipt and the counter agent said "I'll e/mail it to you".LARRY S.
Le client n'a pas laissé de commentaire.WILLIAM J.
Le client n'a pas laissé de commentaire.STEVEN M.
Le client n'a pas laissé de commentaire.TUNISHIA D.
Le client n'a pas laissé de commentaire.ROMEO S.
Le client n'a pas laissé de commentaire.LYNN P.
Le client n'a pas laissé de commentaire.ROWAN B.
Le client n'a pas laissé de commentaire.SEBASTIAN F.
I normally don't have a issue with this location but this time I do bc the amount on my receipt and the amount that was submitted are two different amount. My bank didn't add no fee it's only gonna reflect what was sent. SmhShawn B.
Le client n'a pas laissé de commentaire.Lonnie J.
Le client n'a pas laissé de commentaire.MICHAEL E.
Give a discount if the gas is over what is required.LARRY S.
Le client n'a pas laissé de commentaire.CLARENCE B.
Le client n'a pas laissé de commentaire.NORMA G.
Unfriendly personnel ...Gunnar T.
Customer services was awesome from beginning to end.MONIQUE H.
The people are rude there and a waist of time honestly i wouldnt recommend anyone going there the lady at front desk act if she owns the place bad attuide nose snured up and rushing people it shouldn't be that way uhaul is a place of business not a place for attuide and extra shit she clocked my truxk in extened the time and i still didnt get a refund how tf i go 14 miles in 3mins ?? LolDENGARIUS B.
Le client n'a pas laissé de commentaire.JAMES M.
Was completely over charged for mileage I did not use.KIMBERLYNN P.
Nothing because my experience with you was very good and the young man was very helpful and thank you for everythingSTEPHANIE B.
They wasn't welling to help me as much with my moving situation.QUINTON T.
Im thankful for the helpOSCAR H.
Le client n'a pas laissé de commentaire.ANERIA J.
Complete the paper work faster.Lonnie J.
Great experienceEric B. | Online Move In
Had a great quick and easy overall experience and would definitely recommend a family member and friend!DEVIN O.
Le client n'a pas laissé de commentaire.KELLEICE P.
Le client n'a pas laissé de commentaire.DEANNA G.
Thank you uhaul I could have not moved with out youSTANTON E.
Mr. Tyrone Johnson needs to be more friendly and smile behind the mask. More friendly workersNANCY R.
Customer service needs to be more friendly.GINA B.
The only issue was spending almost 200 dollar for gas.ROBERT B.
Great deal!!!!CARLOS A.
This comment is for the Washington rd location located in Atlanta ga. I had booked my uhaul online and the lady at the front desk said that they were nun available even tho the location had the truck that i booked , and I thought this was so unprofessionalKA'SHAWN R.
Le client n'a pas laissé de commentaire.CARL B.
Le client n'a pas laissé de commentaire.EDITH M.
Le client n'a pas laissé de commentaire.BARRY B.
Le client n'a pas laissé de commentaire.James D.
The staff was very professional' ThanksWAKEYA B.
Your company ROB me.KEDEAN N.
Le client n'a pas laissé de commentaire.ANGELA S.
The only thing I can say for now you'll are doing the right thing good customer service that's what customer are looking for I will let my friends about your location thank you.ANTONY P.
Nobody at Uhaul actually completely fills out their forms. Without every person successfully putting the correct notes and information, it puts the customer at huge disadvantage.Cameryn J. | Premières impressions
Le client n'a pas laissé de commentaire.Jalisa D. | Premières impressions
Uhaul is famous for the first month free but I was charged for the first month eventhough I rented the truck. Even after appealing to the manager he refused to honor that policy, I will tell everyone I encounter DO NOT GO TO UHAUL ON OLD NATIONAL HIGHWAY BECAUSE THEY ARE NOT A REAL UHAUL. THEN FOR THE SURVEY TO SAY "SHERRIE YOU QUALIFY FOR A FREE MONTH" IS TOTALLY RIDICULOUS! THEY TOOK ADVANTAGE OF MY SITUATION AND I DON'T WANT ANYONE ELSE TO GO THROUGH THAT!!! STAY AWAY FROM UHAUL ON OLD NATIONAL HIGHWAY IN COLLEGE PARK GEORGIA!!!SHERRIE M. | Expérience générale
Le client n'a pas laissé de commentaire.D'Vetta L. | Expérience générale
Le client n'a pas laissé de commentaire.Kaliea R. | Expérience générale
The woman who works there is a complete idiot and she has no idea what she's doing and she might as well be deaf because she doesn't listen at all. And why do I need to purchase a specific lock just to rent a unit and it's the most expensive one, this facility is a scam and you guys love taking advantage of people.Mia D. | Premières impressions
Le client n'a pas laissé de commentaire.HENRY W. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly D. | Expérience générale
VERY ATTENTIVE STAFF ALONG WITH VERY CLEAN FACILITY...THANK YOU!!!!kimberly z. | Expérience générale
Le client n'a pas laissé de commentaire.Everlene N. | Premières impressions
Le client n'a pas laissé de commentaire.Marquavious D. | Expérience générale
Le client n'a pas laissé de commentaire.Rodney F. | Expérience générale
I was so glad to have found them I realy.enjoyed doing business with themEtta S. | Expérience générale
Everything went so smooth I am still in awe and might I add gratefulMICHELLE C. | Premières impressions
Everyone went over and beyond to make sure that we got what we needed Thanks for your good service.GLENDA O. | Premières impressions
I'm very upset with the service I received from the old national location. Even with the COVID situation they didn't try to help with assistance with some of us who was infected by COVID. I was constantly harass even after I told them the truth and even tried to pay reduced payment to hold my storage. Every company out here has giving people assistance until they got back right from the COVID. Uhaul didn't care about the customer and sold my stuff even when I wanted to try pay something. I'm very upset I lost a lot things my Grandmother had before she pass this year in June.Taquarius T. | Expérience générale
Le client n'a pas laissé de commentaire.Earnestine D. | Expérience générale
Le client n'a pas laissé de commentaire.DEMETRIA D. | Expérience générale
Tyrone provided excellent service and was very patient throughout the whole transactionWillie A. | Premières impressions
Le client n'a pas laissé de commentaire.Shajuana C. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly J. | Premières impressions
Uhaul customer service was superb. The facility was nice and clean. The security measures in place assured me that my belongings would be safe. Convenient and close to home. Thank you Uhaul for your efficiency and taking out the guess work for my move and storage.Meriam D. | Expérience générale
I was very impressed by the service that I received from U-Haul!!! The staff was very professional and the Manager was especially helpful with the mov-in process, he showed me all around the facility, the bathrooms were clean and well lighted,I didn't have enough light in my unit and he provided me with more lighting. I've done business with a lot of storage facilities and this one gets a 5 star rating!PRISCILLA L. | Premières impressions
Only thing is its very pricey but overall, uhaul had great representatives at the store when I came in.Leslie H. | Premières impressions
Overall my experience was great. I had a little issue with gaining access to the facility, but after explaining my problem with the staff, they were able to clear all of the issues I had.KARIN G. | Expérience générale
My whole storage unit and everything im it had mold which required me to have to trash everything in there.Keith W. | Expérience générale
Excellent service à la clientèleMichael M. | Premières impressions
Le client n'a pas laissé de commentaire.DeAndra J. | Expérience générale
My items were exposed to moisture and subsequent damage. The door to the unit was faulty and did not have an adequate seal. When I informed the store, nothing was done.Veronica C. | Expérience générale
Le client n'a pas laissé de commentaire.VERONICA R. | Expérience générale
Le client n'a pas laissé de commentaire.Tiffani M. | Expérience générale
Le client n'a pas laissé de commentaire.denise r. | Expérience générale
Friendly and gret personalityconnie m. | Premières impressions
Le client n'a pas laissé de commentaire.CATHERINE P. | Expérience générale
Le client n'a pas laissé de commentaire.Brian Jamal J. | Expérience générale
Le client n'a pas laissé de commentaire.peggy delores t. | Premières impressions
Too Expensivenicole b. | Expérience générale
Le client n'a pas laissé de commentaire.Precious R. | Premières impressions
nice to have a smooth transaction during this trying timeKaren J. | Expérience générale
Le client n'a pas laissé de commentaire.Jalesa P. | Expérience générale
Tyrone is a great GM, I always enjoy catching up with him. He runs a tight ship M.R.RMIKE R. | Expérience générale
The guy them waited on me was very rude he didn't even speak and when I say rude I mean very rude plus a bad attitudeAmanda L. | Premières impressions
The customer service here was HORRIBLE. This location is by far the worst UHAUL place that I have ever been to.Jalesa P. | Premières impressions
Good peopleDavid G. | Premières impressions
Everyone was very friendly and always had a sile on their face.Vanessa W. | Expérience générale
Everybody did great and I had no problems.Janella S. | Premières impressions
This location I have used before I was pleased then I am pleased nowDonnetta J. | Premières impressions
Great people.Lecora B. | Expérience générale
Customer service was great, no issues.Joshua P. | Premières impressions
awesome service; no issuesamira b. | Premières impressions
I had a bad experience with the staff while having my belongings in storage. I would not recommend this particular location to anyone.Lauren M. | Expérience générale
Good service very calm, I was disappointed that I reserved a rental on Tuesday, but no one could find it, but they did have one I could get.Patria C. | Premières impressions
The lady working at the counter was very professional and helpful. It was a true pleasure to deal with herPetter G. | Expérience générale
A friendly place good customer servicetanee c. | Expérience générale
Tne staff at uhaul on old national highway was professional, articulate and very knowledgeable about the storage, rental trucks and equipment. The manager and his team were always nice.Sharron B. | Expérience générale
Id like to give a special thanks to Tyrone Thompson and the employees they were very professional and helpful i would recommend this Uhaul facility to everyone everything about it is tip topErskine L. | Expérience générale
ThankyouDIANE S. | Expérience générale
I was treated with care and concern as I was going through a difficult situation for which I will always be grateful.Lecora B. | Premières impressions
exceptional serviceFarlarieo P. | Expérience générale
BEST WISHES ALWAYS. It was great doing business with you all and THank you for your business. I used to pay 69 dollars each month for storage and was surprised my bills came up more than 400$sheryll c. | Expérience générale
It''s my first time to rent storage :above my expectations, price affordable, good customer service. Merci!Ibra M. | Expérience générale
Customer service is not good at this location.Santrella D. | Expérience générale
I needed extra hours to access storage,but other than everything else was KoolHenvick W. | Expérience générale
It was terrible. Costumer service was terrible. They talk you with no courtesy. And they don't explain to you thoroughly what your paying for and how there system works.Timothy M. | Premières impressions
Quincy really made my day at the I have been given the runaround on Peter Street about my storage unit which was canceled by an employee at Peter Street and my truck wasn't ready at the Campbellton RoMarie W. | Premières impressions
Great serviceKeshia P. | Premières impressions
N/ajerome g. | Expérience générale
Very helpful and friendly service and supportive staff. Mr Tyrone was awesome! !sandra b. | Premières impressions
Good serviceJeffREY B. | Premières impressions
Great Facility. Very organized and clean. Some employees are nicer than others which can only be controlled so much by a company, however it's clear that the manager runs a tight ship!Jonathan J. | Expérience générale
Will recommendSonja W. | Expérience générale
The .manager and his staff are very helpful and professional which means a lotRenee J. | Expérience générale
I had the most horrible experience dealing with this facility (ONH). PLEASE find another place to store your items. This facility is kept well, but the service and practices are unethical. Beware!!ALEYSHA P. | Expérience générale
My entire belongings were damaged by Mold, I let the Manager know, he acted like he was unconcerned and took a few pictures, he didn't make a claim, a month later I had too, by then everything goneWylma G. | Expérience générale
I used the storage and alll my belongings had mice poop all over them and they molded and in boxes. I use moth balls and my belongongs are damaged..Quintell G. | Expérience générale
No CommentLundy J. | Expérience générale
Tyrone act upperty , He need a serious attitude check. Hood rat Ny Kee has the same problem with customers. She have been wearing the same black leggings all this year. Send a Mystery Shopper by.Darrell B. | Expérience générale
S.O.Cheryl W. | Expérience générale
Very poor experience. The initial gentleman who assisted me was cool however there was some miscommunication and the General Manager Tyrone Thompson needs more customer service training. Horrible!!!!!Timothy L. | Réservation
I had mold on my pictures. Also a stain on my mattress so, the warranty is out the window. Other than that, I was pleased with U-haul. Upset about my mattress and, pictures. :-(((((....Linda B. | Expérience générale
Bugs, rotten, danage to propertylUCRETIA S. | Expérience générale
Tyrone displayed professionalism and pride in this facility- always ready to assist and answer questions.Bonita H. | Expérience générale
Great experience.Pleaz Anthony W. | Expérience générale
I want to thank you all for everything, i will call back soon i promise. You were very helpful and your custome serves was great. A gain thank you.Mattie M. | Réservation
Uhaul is great,I will always use them If I need storage againTasheem B. | Expérience générale
I did not like the phone calls and mail sent to my job. I got in trouble for that. Never again!Horatio G. | Expérience générale
Staff was professional and very helpful. Special shout out to TJ who made my move out experience less stressful. Would recommend this location to othersterri h. | Réservation
I was upset that I recieved a truck with a bad tire on it and it went flat during my move. I had to wait for roadside assitance and I was not able to complet my move in one day as planned .Consulelo d. | Réservation
Always great customer service wouldn't deal with any other company!billie f. | Réservation
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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